City of London, London
£23102 - £26011 per annum + £26186 - £29095 if London or South East
Permanent, Full-time
Job description


We deliver a critical type 1 service. We provide events and holidays which offer a unique experience, that gives children, young people and families affected by type 1 diabetes, time and space to gain confidence, share experiences and realise that they're not alone. We don't want people to be defined or limited by their diabetes. We help people not only to manage and control their diabetes but to have fun and live a happy life, just like anyone else. These events are life changing.

Interview Date: 5 March 2020

We would consider flexibility on where this role could be based


What we can offer you:

  • Generous annual leave starting at 25 days plus bank holidays
  • A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
  • Early finish Friday and flexible working as part of our approach to activity based working
  • Discounts on gym membership
  • Employee assistance programme to give you support on any issues that come up in life
  • Annual season ticket loan (on completion of your probation period)
  • Very active social scene including sport teams, gardening and other activities
  • Generous pension provision, life assurance and income protection insurance
  • Cycle to work scheme (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

The Type 1 Volunteer Co-ordinator will work closely and support the Service Team to offer a portfolio of high quality and impactful events across the UK. Reporting to Services Manager, the Volunteer Co-ordinator will be the first point of contact for all volunteers. Type 1 events depend entirely on volunteers in order to run safely and successfully. This role will be instrumental in delivering the Diabetes UK Volunteer Journey, ensuring all elements are adhered to with a view to forming warm, open and professional relationships with volunteers.

Ideal Candidate

  • A recent graduate, or have relevant work experience
  • Ability to communicate and engage with a diverse group of individuals e.g. HCPs, Volunteers, PL of effected by diabetes
  • Managing conflict and having difficult conversations producing effective outcomes.
  • Highly motivated, solution focussed and resilient
  • Highly organised and efficient with strong organisational skills and excellent attention to detail
  • Fully competent in Microsoft Office, including Word, Excel and PowerPoint
  • Available for occasional out of hours and weekend working (5-10 weekends per year max)
More about Diabetes UK
Diabetes UK

Diabetes UK is the charity leading the fight against the most devastating and fastest growing health crisis of our time, creating a world where... Read more

Posted on: 17 February 2020
Closed date: 02 March 2020
Job ref: diabetesuk/TP/10938/415
Tags: Volunteer Management