Team Administrator Jobs in Flexible Location
Administration and Systems Manager
£35k p.a.
Location: initially remote working but to be hybrid based in W/NW/SW London.
We are looking for an experienced Administration and Systems Manager to join our enthusiastic and friendly Operations team. Help Counselling is a small Mental Health charity providing one-to-one counselling, both in person and online to adults over 18. We are also a well-established clinical training placement provider for trainee counsellors and psychotherapists studying with prestigious training organisations in London.
About Help
Help Counselling is well-established Mental Health Charity with a heritage of over 50 years. We provide training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP. For ethical reasons, the work trainee counsellors / psychotherapists do is unpaid, i.e., they must volunteer their time.
This volunteer model enables Help to fulfil its charitable aim of providing low-cost counselling services. It can take between 3-5 years to qualify, and our training placements are for minimum of 12 months meaning we can also provide clients with long-term help. Having consistence and continuity plays a pivotal role in building a safe, therapeutic, and trusting alliance between the counsellor and client.
The blend of low-cost and long-term talking therapy is much needed in a time of increasing demand for mental health support and increasing complexity of presenting issues.
About the job
The purpose of this role is to manage the daily administrative operations and a small administration team of 2 people. The objective being to ensure that we meet our monthly targets, are compliant with the requirements of BACP, run efficiently and deal with exceptions in a timely, ethical, and effective manner.
Currently our client volumes are between 250-350, we have approximately 90 counsellors and clinical team of approximately 20.
We operate a number of cloud-based IT systems and have outsourced HR and Finance functions.
Key responsibilities
Team management
Directing the team to make sure work is scheduled, fully completed and managed efficiently.
Line managing and coaching team members to achieve their objectives and develop their skills, confidence and abilities.
Systems management.
Managing the impacts and interactions between processes and systems which can be complex and far reaching.
Monitoring and ensuring all systems used are accurate and up to date, performing, interpreting and following up on system audits.
Information review, reporting and continuous improvement.
Create, review and report on operational data and use this information to solve potential problems or strengthen business performance.
Evaluate processes and policies, look for and make improvements as necessary. Ensure that processes and policies are easy to understand and up to date.
Stakeholder management
Provide a point of escalation and decision-making for queries arising from clients, counsellors, supervisors, training organisations and other stakeholders.
Quality of service
Ensure all queries and contacts are dealt with professionally, accurately and promptly.
Manage all aspects of the administrative tasks and process required.
The Candidate
Education & experience: 5-6 years’ administrative, operations, customer service and supervisory experience, ideally within the charity or not-for-profit sector.
Skills:
· Ability to analyse information and develop practical solutions.
Planning, critical thinking, problem solving, and task and time management skills.
· Interpersonal, line management, coaching, and verbal and written communication skills.
· Technical expert on MS Office suite and hands-on experience of CRM and / or clinical management system.
· Knowledge / experience of JotForm (Powerforms or equivalent), Stripe and DocuSign will be advantageous.
About you:
· Self-motivated and able to work on your own initiative.
· Well-organised with ability to analyse information and problem-solve, work at pace, work flexibly and prioritise effectively.
· Excellent attention to detail, thorough and accurate.
· Proven track-record in high quality customer service skills, confident on the telephone.
· Quick to learn new systems and proficient with technology.
The client requests no contact from agencies or media sales.
Focused on developing cultural and accessible opportunities for new and existing audiences, building local and long-term relationships, embedding meaningful and relevant ways of working with young people and collaborating with artists, partners, programme team to create impact. Emphasising an audience-centred approach, this new role has been established to develop and deliver new initiatives and engagement projects that bridge the gap between artistic programme and communities.
Key aims include:
• Platform new narratives, underrepresented perspectives and reflective discourse to widen audience engagement
• Futureproof the creative industry for generations to come through inclusive pathways and progression routes – supporting young people that enter the programme to expand and grow skills set and build the talent pipeline.
• To produce programmes that have impact by ensuring effective implementation of the Learning and Engagement and Audience Development strategy.
Strategy
• Deliver on the ICA’s vision and mission, the L&E strategy, audience development targets, increasing reach to work with diverse audiences, working to team targets and SMART objectives. Promote equality and inclusivity in all aspects of work.
• Instigating new collaborative models to engage with contemporary society that leverages the ICA’s assets as a resource.
Programme delivery
• Working closely with the Head of Learning and Engagement to devise and produce ICA’s Learning and Engagement programme, including co-creating with young people on our core youth projects (ICA Creatives and youth forum), monthly talks programme, book launches, symposia, workshops (inc reading groups), residencies.
• Developing programme that is responsive to the artistic programme and audience need.
• Develop and maintain partnerships with institutions including higher education and third sector for collaborative purposes and to grow new audiences.
• Liaise and collaborate with the Bookstore Manager on creating opportunities in line with the talks programme and book launches. 
• Ensure programmes are accessible, in content, language and reach.
• Contracting freelance artists, facilitators, and other collaborators, ensuring they understand and apply the organisation ethos and policies in their approach to work.
• Devising and delivering new online content opportunities, that create programme visibility, promote and target audience reach, including contributing towards digital strategies (in collaboration with comms team).
• Contribute to and participate in a collaborative working environment, including weekly team discussions and other conversations.
Finance Management
• Manage the project budget ensuring both quality control and good value for money, including authorising expenditure via any payment method, tracking all transactions, and tracking actual, committed, and forecast (uncommitted) costs. With oversight from Head of L&E.
• Track income, request sales invoices, and submit a third-party audit trail for all income received.
• Reconcile project budgets and cashflow to our accounting system monthly, in collaboration with the Finance Manager.
Comms & Marketing
• Work to maintain the profile of ICA and our projects.
• Work with the Communications Team to plan and deliver communication and participant recruitment campaigns and implement appropriate strategic marketing for each project.
• Arrange photography and video documentation as necessary.
• Write copy in line with ICA guidelines to promote programme
General Administration
• Ensure all day-to-day project administration is carried out efficiently and appropriately.
• Maintain that all project activity and outcomes are carried out in line with ICA’s policies and procedures, including and not limited to insurance, liability, health & safety, safeguarding, privacy & data protection, access, equity, diversity, inclusion, safer spaces, and anti-racism.
• Work in a sustainable and environmentally conscious manner in the production and presentation of ICA programme.
• Maintaining data collection to contribute towards evaluation, tracking monitoring information to monitor impact.
KEY REQUIREMENTS:
• At least 5 years’ experience of working effectively as a producer in the cultural sector within a participation / learning / engagement context
• A strong track record of producing programmes that respond to audience need and create impact
• Experience working with diverse audiences including young people and communities
• Knowledge of access, diversity, equality and inclusion, anti-racism policies in the cultural sector.
• Growth specific mind-set; adaptive and fresh thinking in new approaches to engage audiences
• Experience of working with artists and supporting them in complex project delivery
• Excellent project management, administrative and organisational skills
• Good numeracy and project budgeting skills
• IT literate and confident across a range of programmes and platforms
• A strong written and oral communication skills with an ability to communicate effectively with a diverse group of people
• Awareness of safeguarding management principles and best practices
• Keen interest in contemporary culture and shifts in generations and society.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job Purpose
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To support the MYsocial manager by creating and facilitating an exciting calendar of online and live in-person events.
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To create fun and welcoming events for members who may be struggling at the moment, to encourage members to participate and gain confidence at events.
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Work with members in neighbourhoods to create local events they want.
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To help members to feel part of a community, and that every member of MYsocial is seen as someone with something valuable to contribute.
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To encourage members to engage with each other.
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To ensure that members have a positive experience of MYsocial membership
Submit the cover letter answering the 4 questions requested in the Job Description:
1)Why do you want to join us at MYsocial? And why now?
2)Tell us why you think it’s important for a service such as MYsocial to exist.
3)Tell us what skills and experience you could bring to MYsocial and this role in particular.
4)How would you ensure we provide events to reflect the diversity of our members and Lambeth?
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Cherie Blair Foundation for Women is looking for a highly motivated individual with strong customer service and communication skills to join our team as a Programme Officer.
Please note, applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time.
Interviews will be held on a rolling basis. We reserve the right to end this recruitment ahead of the application deadline, so we strongly encourage candidates to apply as soon as possible.
General information:
Job title: Programme Officer
Location: London based, hybrid working
Start date: TBC
Contract: Full time
Hours: Full time (35 hours per week). Core office hours are 10:30am – 3:30pm
About the role
We are seeking a skilled Programme Officer to support the end-to-end delivery of our sector-leading mentoring programme, ensuring participants join smoothly and are supported throughout. You will also support partners and donors to contribute to the delivery and expansion of the programme. The ideal candidate will be a highly motivated individual with strong customer service skills, written and verbal communication skills, and the ability to manage competing priorities.
For full information on this role, please download the job pack.
What the Foundation can offer you
- A fantastic package of 28 days of annual leave (which includes three that must be taken during the festive break).
- An organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and all team members are able to contribute to our strategic planning.
- A positive and collaborative culture – we are proud of our leadership and management style that encourages teamwork, open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive.
- One-on-one regular meetings with your line manager or director to focus on career and professional development while also taking an interest in your personal wellbeing. We have a dedicated staff training budget, and we are dedicated to spending it!
About the Foundation
The Cherie Blair Foundation for Women exists to create a future where women everywhere enjoy equal economic opportunities so they can thrive. Together with partners around the world, we work with women in low and middle income countries so they can start, sustain and grow successful enterprises. We collaborate to create fairer business environments so women are not constrained by gendered barriers and can reach their potential on their terms.
Since 2008, our training and mentoring services have supported more than 250,000 women to build successful micro, small and medium enterprises in over 100 countries. By blending insights from research, strong partnerships and pioneering technology we open doors for women entrepreneurs to skills, confidence, networks, finance and markets. We press for change to stop millions of women being held back from having the choice and opportunity to thrive.
Our gender transformative approach means women can achieve their own economic objectives. They create a better future for themselves, their families, and their communities. They contribute to thriving, fair economies, and global economic justice.
How to apply
To apply, please download the job pack and send us the following:
- Covering letter addressing relevant experience for the role. When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria.
- Current CV (two A4 pages maximum).
All applicants need to have the legal right to work in the UK prior to applying.
Please send your application, or any questions you might have, by 22 May 2024.
The Foundation is an equal opportunity employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process.
Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview.
Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.
For information purposes, we request that you complete the Equality Diversity and Inclusion (EDI) monitoring form when you submit your application. This is not mandatory but supports the Foundation with its EDI goals and objectives. All information is private, and we abide by stringent GDPR and data processing management systems. The link is available via our vacancies page on our website.
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
The client requests no contact from agencies or media sales.
The Role
This is an exciting opportunity for a Technical Administrator to join our organisation. This post is for a Technical Administrator who will play a central role within The Fostering Networks Practice, Learning and Development service taking a lead on the co-ordination, administrative duties and technical online developments. We are going through an exciting period of digital transformation and this post will be integral to our success. The post will have responsibility for the overall co-ordination and oversight of administration for the L&D function, support the facilitation of training courses delivered both virtually and in-person. Support and facilitate the technical operation of online and in person training and events, order and maintain stocks of, publications and other resources and assist the department in the production of reports including gathering relevant information and statistics.
About you
We are looking for a confident and enthusiastic technical administrator with experience of working in a customer-facing role to support the delivery of practice, learning and development across the UK.
With excellent communication skills and a sound understanding of e-Leaning platforms and Microsoft 365, you will use your organisational expertise to provide reliable and comprehensive coordination and administrative support to a busy team. We are looking for someone with experience of the fostering sector.
Full details of the role can be found on our website.
The Fostering Network Benefits
Holiday entitlement up to 30 days per year dependent on location plus bank holidays
Family friendly and fostering friendly employment leave
24 hours per day, 365 days per year Employee Support Helpline
Pension & Life Assurance
Access to a range of high street and online discounts
Closing date: Monday 22th April at 12noon
Interview date: 30th April 2024 (via Teams)
To apply, please click the below apply via our website and email your completed word application form to the email address provided. CVs will not be accepted.
The Fostering Network is committed to equal opportunities and welcomes applications from all sections of the community and especially encourage applications from groups which are under-represented. All applicants are treated equally and selected on the basis of individual merit and ability to meet the requirements of the role.
The Fostering Network is committed to recruiting staff members with lived experience of fostering, care experienced or related experience.
As an organisation we are committed to supporting flexible working. This post is advertised as full-time, but we are open to applications from individuals who would like to work part time as part of job-share arrangement, please indicate on your application.
The Fostering Network is a registered charity in England and Wales 280852 and in Scotland SC039338.
The client requests no contact from agencies or media sales.
This position will be based from our Cardiff Office (agile working agreement in place).
Main Purpose: To support the efficiency of the National and Regional Offices through the provision of an efficient and effective translation and administration service including marketing and communications.The successful candidate will need two years of translation experience and an eye for detail with creative skills to support our marketing and social media.
- To translate all of the organisation’s letters, documents, newsletters, social media copy and publications into Welsh, or into English as appropriate
- To assist in the content/ maintenance of the company and project websites, social media and marketing.
- To accurately input and create reports of impact data including work completed by Childcare Business Development Officers and Training Officers, using computer programmes including MS Word, Excel, Outlook and Access as well as online portfolios and portals
- To contribute to the overall efficiency of the office, providing administrative skills for the office.
- To assist in the organisation of meetings and events, and taking and distributing accurate minutes of meetings as required.
Core Skills & Experience
Essential ·
- Ability to speak and write in both English and Welsh
- Translation experience or relevant qualification with the ability to translate from English to Welsh and vice versa
- Administration and marketing experience
- Excellent computer literacy skills – in using Microsoft applications such as MS Word, Access, Excel and Outlook, MS SharePoint and Teams and Zoom. Experience in using a Customer Relationship Manager (CRM), and updating websites and social media sites would be an advantage
- Excellent literacy and numeracy skills
- Excellent interpersonal and organisational skills, with the ability to multi-task
- To promote and maintain a professional image in line with organisational policy, with a professional telephone manner, excellent written and verbal communication skills and a flexible attitude that can adapt to the varying requirements of a dynamic and busy office. Discretion and confidentiality in handling personal details is also essential.
- Ability to follow oral and written instructions
- Willingness to undertake a variety of different tasks.
Desirable
- Good problem solving skills
- Good keyboard speed
- Experience with design and marketing using various programmes such as
- Canva Capcut/Kapwing and buffer.
- Good knowledge of promotion on social media platforms
Benefits:
- Additional leave
- Company pension
- Flexible schedule
- Sick pay
- Wellness programmes
- Work from home
Offers of employment are subject to satisfactory references, identity checks and DBS checks (if eligible) at the appropriate level.
The client requests no contact from agencies or media sales.
Empowering refugees to thrive as they rebuild their lives.
Upbeat Communities deliver services to welcome refugees and support them to settle and rebuild their lives in the UK. We are looking for an Administrator to support the team.
About You.
Do you love data and technology, and are confident using multiple online platforms and systems? Are you an excellent planner, with a high attention to detail? Are you able to work to tight deadlines, whilst being comfortable with change and flexibility? Do you have good teamwork, communication and interpersonal skills, with the ability to interact with people from diverse backgrounds?
Purpose of the role:
· To be the first point of call for IT, data and facilities processes.
· To provide administrative support across the organisation.
About us.
Upbeat Communities exists to help refugees settle and rebuild their lives in the UK. One of the best resources a refugee can have to help them settle in their new home is a good social network. With this aim, we want to help connect refugees into community. Our name reflects our vision to see thriving communities where refugees can make a positive contribution.
Our organisational values, lived out by our staff and volunteers, are:
We work to WELCOME. We create COMMUNITY. We are inspired to act with INTEGRITY. We exist to EMPOWER. We are committed to CREATIVITY. We run on RELATIONSHIPS. We are proud to be PROFESSIONAL. We have COMPASSION at our core.
Upbeat Communities' Christian ethos was the driving force behind the charity’s formation and is the basis for the values. Many of our team are Christians but we are eager to build a team that is representative of the diverse nationalities, faiths, and life experiences of the communities we work with.
Main duties and responsibilities:
IT
· Ensure all staff have IT equipment from their first day of work, ensuring that they are able to access the IT support they need with minimal interruption to daily tasks.
· Keep a record of all IT equipment, key information and renewals due.
· Be the first point of contact for IT provider, leading on Cyber essentials & annual IT audit.
· Lead on the implementation of strategic IT goals.
· Support the Continuous Improvement Officer to find new ways of working and ensure we stay up to date with emerging IT trends.
Data
· Maintain organisational databases, ensuring all data is accurate, meaningful, and compliant with the requirements of current and potential funders, as well as Upbeat’s policies and procedures for data.
· Liaise with Data consultants to manage workflow of data requests.
· Present data in a useful manner for stakeholders.
· Play a key role in the organisation around GDPR and Data Protection.
· Be responsible for the confidential maintenance of service user records and other relevant documents in line with Data Protection legislation (e.g. data protection impact assessments).
Facilities
· Support with office management processes (ordering stationery and equipment).
· Support in the efficient use of premises (organise key holder rota, complete regular checklists).
· Support with risk management and Health and Safety compliance (risk assessments, checklists, PAT checks).
Administration
· Provide administrative support to the charity’s projects (topping up payment cards, phone lines, donation admin).
· Assist with organising and monitoring staff training.
· Assist with the review and writing of policies and the staff handbook.
· Assist with process mapping across the organisation.
Other
· Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities.
· Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures.
· Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.
Person Specification:
We are looking for exceptional candidates who can demonstrate the following experience and skills. Please make sure you evidence each of these areas when you apply.
Experience
· Experience of supporting IT systems.
· Experience maintaining & improving an organisations Cyber Security position.
· Experience using data for reports and presentations.
· Experience of using a range of online platforms for managing data and information.
· Experience of using Microsoft Office, (Outlook, Word, Excel).
· Experience of office / resource management.
Skills & Attributes
· Excellent spoken and written English, with the ability to communicate to participants and external agencies.
· Excellent administrative ability, well organised and reliable.
· Excellent IT skills.
· Confident in managing and interpreting data.
· Ability to plan and manage your own workload.
· A team player with a helpful attitude and a positive disposition.
· Ability to communicate clearly and professionally to a range of stakeholders.
· Good problem-solving skills.
· Ability to work well on your own initiative and as part of a team.
· Understanding of the need to always maintain confidentiality.
· Commitment to some evening and weekend work.
· Commitment to actively demonstrate and participate in Upbeat Communities’ ethos and values.
What we offer as an Employer
· 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
· Flexible working to promote a good work / life balance.
· Opportunities for continued training and development.
· Competitive pension scheme.
· Annual team retreat to recharge, re-envision and build relationships across the team.
· Regular support and supervision.
The client requests no contact from agencies or media sales.
UKCF are the membership organisation for 47 UK community foundations; the only national network of charitable funders with a physical presence in every part of the UK and the UK’s 4th largest funder.
We are currently using a shared legacy system built with Salesforce Classic though will be implementing and supporting 38 individual Salesforce instances from June 2024 for each Community Foundation. Each individual instance will be based on a network agreed Salesforce design, with the ability for foundations to bespoke their system to fit their individual needs if required.
This role of Systems Administrator reports into the Network Digital Transformation Lead and will initially cover our existing legacy system and be an integral part of the implementation, data migration and ongoing development and support of the new system and structure.
Closing date: 1pm on Thursday 25th April
Interviews to take place: Monday 29th, Tuesday 30th April or Wednesday 1st May
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description: Fellowship Programme Assistant – Active Fellows
Line Manager: Team Leader (Active Fellows)
Objective: The programme assistant provides individualised support to Fellows and facilitates placements/extensions.
Experience: Bachelors’ degree or comparable experience
Duration: For an initial period of 12 months, subject to review.
Hours: Full-time. Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm.
Location: Hybrid working - in London office in Elephant and Castle SE1 (2/3 set days per week) and working from home on the remaining days.
Start: 1 May 2024 or shortly thereafter.
Salary: £29,160.
Number of posts: One.
Application deadline: 25/04/2024.
Organisational Background
The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.
Cara has been a lifeline to academics at risk for just over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.
Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’
‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’
This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Myanmar, Afghanistan, Ukraine and Russia and many other countries.
Fellowship Programme Officer Role & Responsibilities
Casework
- Provide support for a caseload of at-risk academics (Cara Fellows) carrying out research placements at UK or international universities
- Assess Fellows’ suitability for academic placements/extensions
- Assess, arrange or signpost additional support for Fellows
- Develop relationships with universities and other partner organisations
- Secure fee waivers, bursaries & in-kind support from universities, research institutes and other funding bodies.
- Provide logistical support for visa processes, travel, etc.
- Write and send official documents to Fellows
- Request relevant invoices and produce documentation needed to make payments
- Attend weekly case meetings with the team
Administration
- Provide support to the drafting of reports to funders
- Present and collect data
- Ensure Fellows have submitted their quarterly reports
- Ensure safekeeping of confidential information
- Maintain excellent detailed records of correspondence, documents, and activities
Managerial Support
- Contributing to Fellowship Programme policy changes and decision-making
- Provide advice and guidance to colleagues
Responsibilities also include related activities that might arise in relation to the Fellowship Programme
as required by the Executive Director or Deputy Director/Fellowship Programme Manager.
Benefits of Role
· Challenging but rewarding work, always life-changing, sometimes life-saving
· Competitive salary
· Team and individual training opportunities
· Weekly case review meetings with line manager, plus quarterly 1-1 sessions with manager to discuss role and to plan individual professional development
· Hybrid working, home and office (usually 2 days each week in the office)
· Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm
· 25 days plus Bank Holidays annual leave entitlement
· 8% employer pension contribution
· Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes
Person Specification
Essential
- Bachelor's degree
- Proactive with a willingness to learn
- Great communication skills – internal and external stakeholders
- Ability to manage workload in a fast-paced environment
- Excellent record keeping and attention to detail
- Keen team player who is ready to support and help colleagues
- Ability to work independently and in a team
- Good time management with ability to prioritise and independently work to deadlines, and shift priorities when required
- Understanding of issues of confidentiality
- Interest in and commitment to the work of Cara
- Confident user of Microsoft package
- Ability to have difficult conversations
Desirable
- Confident user of Salesforce
- Experience in a supporting role with people with lived experience of forced migration
-Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered.
Cara provides help to academics in immediate danger, those forced into exile, and those who remain and work in their home countries despite the risks.
Welcome to Ada!
We are Ada, the National College for Digital Skills, a high performing technical college with the mission of educating and empowering the next generation of diverse digital talent.
We work with a fantastic roster of partners such as King, IBM, Deloitte, Salesforce and Bank of America and offer an innovative, supportive sixth form experience for our 150+ students that prepares them to be digital pioneers achieving both academic success and, more importantly, setting them up for successful careers in tech. We are passionate about harnessing tech as a tool for social mobility and improving diversity of opportunity and therefore, with the support of our partners, place a major focus on diversity recruitment. At present over 50% of our students come from low income backgrounds, more than 50% are from Black, Asian or Mixed backgrounds and 23% are young women. We are the top performing sixth form for computer science in the country with >90% of our students going on aspirational digital degree apprenticeships, tech related degree courses or straight into junior technical roles.
This is an exciting time to join Ada in our new state-of-the-art campus , just a few minutes walk from Victoria station. This new campus provides us with the capacity to significantly increase our student volumes and meet our ambitious target of transforming 10,000 lives by the end of 2030 while ensuring that we achieve our mission to make the tech sector more representative targeting 50% of learners to be female, 50% to be from ethnic minority backgrounds and 50% to be from low income backgrounds.
We’re passionate about building a supportive, values driven environment for both our students and staff and this is where you come in!
A message from Tom Fogden, Dean
This year we are celebrating 10 years since I co-founded the college. So much has changed but our focus on supporting underrepresented people into tech jobs has remained central. This role is situated right at the heart of our mission; your direct actions will help impact the career trajectory of our students. We have dozens of stories of the amazing jobs that our learners have gone on to achieve and the flourishing lives that they are now living. We are looking for someone that can increase the scale and success rates of our apprenticeship applicants so that even more young people can reap the benefits of their unique tech education.
We are interested in finding people who are keen to make a contribution to our vision. We are looking for an Apprenticeship Outreach Officer who is super passionate about our mission, to educate and empower the next generation of diverse digital talent, and is focused on preparing and providing support to our Sixth Formers in their journey through the apprenticeship application process.
If this sounds like you then please do apply.
Key responsibilities of this role include:
- Working with your line manager and where delegated, the Apprenticeship Outreach Programme Manager, to create bespoke events and short courses for potential apprentices.
- Building relationships with our Sixth Form learners through their 2 years at Ada and helping them prepare for the different stages of the apprenticeship application process.
- Linking apprenticeship opportunities to specific Sixth formers.
- Social media promotion: working with our marketing manager on SM campaigns to raise awareness of Ada’s short courses, partnerships with employers and open recruitment campaigns.
- Completing the legacy apprenticeship recruitment activity for Autumn 2024 and Spring 2025.
- Shortlisting Sixth Form candidates for any exclusive apprenticeship opportunities.
- Assisting the Sixth Form Outreach and Recruitment team with event planning, administration and delivery including outreach events (Careers Fairs, Open Days, Lift-off days, school visits to Ada and Keep Warm events. (This will involve commitment on some weekends and evenings during busy times.)
- Assisting with wider college events.
- Supporting the Sixth Form recruitment effort as needed through the administration of the application process.
- Keeping accurate records, inputting data into Ada’s systems and exporting relevant information to produce reports and dashboards.
- Assisting with tasks and administration in the wider teams including Reception and Front-of -house, facilities and External Relations.
Key competencies
Essential
- You have a passion for career support and employability.
- You have excellent communication skills including written and verbal, both face to face and on the phone.
- You have the ability to communicate effectively with a variety of audiences; both educational and corporate.
- You are accurate with excellent attention to detail.
- You are a confident user of technology and productivity tools such as calendars, spreadsheets, trackers and databases.
- You have experience working in administration. Experience of admissions and / or outreach would be a bonus!
- You are willing to work flexibly, where necessary outside of normal working hours, and to travel around London, as necessary for the role.
- You are able to cope with a varied workload, to prioritise effectively and to meet deadlines.
- You are willing to develop and demonstrate public speaking skills.
- You enjoy being part of a hard-working, target driven team focused on offering life-changing opportunities to young people with an interest in technology.
- You address issues and challenges proactively and can work with a diverse range of people to achieve your goals.
Desirable
- You have experience working with young people.
- You are an advocate for apprenticeships.
- Experience in customer service with a track record of excellence.
- You are a confident user of Microsoft Office and/or Google suite.
- You have experience of using a CRM system (Dynamics 365 and/or REMS desirable).
Other duties
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline, indicating key areas of activity and may be amended from time to time in light of the changing needs of the organisation.
Safeguarding
Ada, National College for Digital Skill is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. The successful candidate will be required to have an Enhanced Disclosure and Barring Service (DBS) check and references will be sought from previous employers prior to commencing employment. Other related pre-employment checks appropriate to the post will also be carried out.
We care about equity, diversity and inclusion
Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:
● To provide and promote equality of opportunity in all areas of its work and activity;
● To recognise and develop the diversity of skills and talent within its current and potential community;
● To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
● To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
● To promote good relations between individuals from different groups.
Applicants with disabilities
Ada is keen to increase the number of disabled people it employs. We, therefore, encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact us.
Sponsorship
Sadly, we are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.
How to apply for the role
Please submit your CV and a cover letter, explaining how your experience to date makes you the right candidate for Ada and this role. In the subject field please write “Application for Outreach and Recruitment Officer'' followed by your name.
Closing date for applications
Thursday 9th May 2024. Interviews are likely to be week beginning 13th May 2024.
Next Steps
Longlisted candidates will be contacted by phone or email and if you haven’t heard from us by May 14th we are afraid that your application has not been successful on this occasion.
Thank you for your interest in the role and good luck with your application!
The Central Service Coordinator will ensure Gaddum delivers its organisational objectives by coordinating efficient and effective Human Resources, People and Central workstreams.
The successful candidate will be reporting to the Head of Finance and working as part of a small but high performing team: They will be a key reference point for the organisation’s leaders to ensure those they manage have the best possible opportunities to thrive during the course of their employment at Gaddum.
The postholder will be responsible for overseeing central systems and processes relating to organisation-wide People Services as required by the Senior Leadership Team and Trustee Board.
This role is subject to a Standard DBS Check.
For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equity, diversity and inclusion, Gaddum undertakes anonymous shortlisting by removing identifiable information from applications forms during the shortlisting process.
The client requests no contact from agencies or media sales.
This role will lead on providing senior technical advice, leadership and guidance to the planning, delivery and monitoring of communications activities across the organisation.
Are you an ethusiastic and creative individual that enjoys supporting and working with others? Are you interested in championing Action Hampshire's communication activities?
The successful candidate will join our existing communications team and support our communications and engagement. This role will lead on providing senior technical advice, leadership and guidance to the planning, delivery and monitoring of communications activities across the organisation. This includes supporting on elements of our communication activities; newsletter creation, website maintenance, graphic design and social media.
We are looking for someone with a creative eye, good interpersonal skills and excellent attention to detail who can communicate effectively. A key part of the role will involve exploring and implementing a data visualisation tool to efficiently monitor and review the reach and effectiveness of Action Hampshire’s communications (including social media platforms, newsletter, website hits and publication downloads, event attendance).
As a strengths-based organisation, we value the unique contributions each member of our team brings and our organisational culture emphasises coaching and leadership over management. We’re committed to inclusivity, equity and to the wellbeing and safety of our team.
Key tasks include:
- Providing leadership enabling the delivery of high quality, impactful, engaging and informative content for the Action Hampshire website, newsletter and social media platforms
- Provide support and work with our Communications Officer and Communications Administrator to ensure we are alignment with our communications strategy
- Explore and implement a data visualisation tool to efficiently monitor and review the reach and effectiveness of Action Hampshire’s communications
- Work collaboratively with colleagues across the organisation and build relationships with our members and users
For almost 75 years, Action Hampshire has supported communities across Hampshire. Today, our mission focuses on strengthening the voluntary, community and social enterprise sector, supporting communities to raise their voices, and doing all we can to reduce disadvantage and celebrate diversity across Hampshire. Our responsive approach means we work across a wide range of issues relevant to our communities, from increasing the availability of rural affordable housing to ensuring cancer awareness messaging reaches seldom heard communities.
There has never been a more exciting time to join our talented, ambitious and friendly team. Our new 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.
The client requests no contact from agencies or media sales.
Cockpit is hiring an experienced administrator to join our Business Incubation team in the role of Programme Coordinator. Reporting to the Head of Business Incubation, this role is key in supporting the effective delivery of Cockpit’s Business Support and Professional Development Programmes.
Cockpit is a centre of excellence in craft. Home to 160+ independent creative businesses, we are the UK’s only business incubator for makers. With a mission to bridge the gap between talent and opportunity, we are recognised on the NatWest SE100 as a top 100 social enterprise.
Cockpit is hiring a Programme Coordinator to support our Business Incubation Team to deliver our programmes for craft and design businesses. The Programme Coordinator supports the team to plan and deliver Cockpit’s business coaching, training, and professional development programmes.
We are looking for an experienced admin coordinator, used to working on their own initiative as well as within a team. You will be organised and used to working to tight deadlines and have excellent attention to detail.
The client requests no contact from agencies or media sales.
We are looking for someone to run our helpline and perform general administration office duties from our Birmingham office. A large part of this role is to provide emotional support to traumatically bereaved members when required.
Candidates must have a history of providing emotional support to emontionally distressed or vulnerable people.
The Office Assistant will be accountable to the Office Co-ordinator, and they must be able to fulfil a variety of administration and digital tasks. They will also assist staff and trustees in the delivery of the charity’s projects and possess good digital and face to face communication skills.
Please read full Job Description (attached( before applying
The client requests no contact from agencies or media sales.
The successful applicant will line-managed by and work closely with the Head of Practice Management (HoPM). It is essential though that they are self-motivated and can work independently.
Key tasks
- To establish and maintain a communications strategy and plan for Chambers, utilising the latest in digital communication methods.
- To manage the promotional activities of Chambers, its Practice Teams, and individual members, by managing and developing:
- Its website and social media,
- Webinars, podcasts and other digital training methods,
- In-person training and promotional events.
- To assist the HoPM by promoting Chambers to professional clients.
- To manage the promotion of Chambers via the media.
- To manage and promote engagement with legal associations, charities and NGOs to further the ethos and business of Chambers.
- To promote Chambers and its members to relevant legal directories.
- To assist with the development and promotion of campaigns organised or joined by Chambers.
- To undertake internal communication work building a culture of engagement across Chambers.
The above tasks will include:
- Identifying newsworthy cases and issues upon which Chambers may wish to engage, including through liaising closely with members of Chambers and the Practice Management Team (PMgT) to identify notable cases and issues upon which we may wish to engage.
- Working under the direction of the HoPM to assist in the practice development of individual members.
- Engaging barrister members and pupils to produce high quality training and promotional material for the website and social media, including content production such as webinars, podcasts and vlogs.
- Ensuring the website is:
- Accessible, attractive, interesting and as useful as possible to our professional and lay clients,
- Optimised to achieve top search engine ranking,
- Up to date, with members’ pages regularly reviewed, and news items frequently added,
- A source of training materials and information relating to our work and ethos, including webinars, vlogs, blogs and ‘how to’ guides.
- Ensuring a variety of social media platforms are utilised to optimise the footprint of Chambers, and to promote news about Chambers’ cases and other activities as quickly, professionally and as widely as possible.
- Identifying potential new clients to the PMgT and assisting them in the promotion of Chambers.
- Maintaining and developing professional client contact lists, mailing lists and databases, in conjunction with the Practice Teams and PMgT.
- Coordinating, advertising and managing training and promotional events in conjunction with Practice Teams and the PMgT. This to include maximising outcomes from events.
- Liaising with outside bodies, including legal associations, charities and NGOs to promote the engagement of members of Chambers and the standing of Chambers as a whole.
- Managing the use of Chambers seminar facilities for ethos-compatible third-party events.
- In conjunction with the HoPM and individual members, coordinating and drafting submissions to legal directories.
- Developing and maintaining effective relationships with journalists, media outlets and prominent actors in the human rights field to optimise the exposure of members and Chambers as a whole.
- Maintaining and developing promotional material for Chambers to reflect and promote its ethos.
- Assisting with the production of Chambers promotional material, including sophisticated marketing materials by utilising the latest advertising platforms optimised for social media.
- Monitoring, evaluating and reporting on key communications activities, to help refine and improve the strategy.
- Working to a budget set by the Chambers’ AGM and reporting to the Staffing / Planning Committee and Chambers’ Meetings as requested.
Person Specification
The individual will have:
- A clear understanding and commitment to the ethos of Chambers.
- Experience of developing and maintaining an organisational communications strategy.
- A strong technical understanding of website and social media platform management and content production.
- Experience of the use of a range of digital communications for promotion and development.
- The ability to draft clear, engaging copy and undertake editing, under pressure.
- Strong interpersonal skills.
- The ability to work both in a team and on own initiative.
- The ability to think creatively and demonstrate a very high level of attention to detail.
- Strong administrative and organisational skills, with the ability to prioritise.
The successful applicant will be confident and articulate, and may have relevant experience in the NGO, international organisation, development or charity sector. A general understanding of the way the legal profession is organised and works will be helpful but not essential.
Garden Court North Chambers occupies a modern spacious premises in Blackfriars House, a Bruntwood Works pioneer building offering a collaborative working space with a library and podcast room, a high-spec auditorium and a communal lounge and independent coffee shop.
We offer excellent working conditions in a friendly and modern environment; training opportunities; annual pay reviews; a contributory pension scheme; and 25 days paid annual holiday in addition to statutory bank holidays and any weekdays when Chambers is closed.
The client requests no contact from agencies or media sales.