Direct Marketing Officer Jobs

Barnwood Trust is not your typical funder. We drive forward changes so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live.  We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations, involving people with lived experience directly in our work, and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.   

As part of this work, our Engagement Team engages a wide range of people in the Trust’s vision for Gloucestershire, and our Marketing and Communications are integral to this.

 We are looking for a Marketing & Communications Manager to develop and manage the marketing and communications function and team at Barnwood Trust. This includes Barnwood Trust’s websites, social media channels and print media, as well as responsibility for marketing and logistics planning for public-facing workshops and events.  

Expertise in communications, including delivering high standards of accessibility, implementing organisation-wide communications and marketing strategies, and line management experience are welcomed for this role.  

We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who: 

• are from Black, Asian and minoritised backgrounds. 

• have lived experience of disability and/or mental health challenges.

Contract terms: 

• This role is permanent, and we welcome applications from people looking for full time hours (37.5hrs per week).   

• We offer a flexible start between 8am and 9.30am Monday to Friday.  

• Salary £42,639 p/a FTE  

• 36 days holiday inc. bank holidays  

• This position is based in our office in central Cheltenham with occasional opportunities for home working. 

Summary of key duties: 

Management of Barnwood’s external communications channels  

• To engage with a wide range of external audiences, including Barnwood Circle members, potential project partners and participants in our convening and learning activities.  

• To manage communications and marketing strategic plans, and their delivery for Barnwood Trust.  

• To coordinate printed and digital products, in a range of accessible formats and in line with the Trust’s vision.  

• To develop, lead and ensure the implementation of our social media strategy to positively reflect the Trust’s culture and values.  

• To lead the delivery of the Trust’s external events.

Line management of x3 direct reports:  

• Provide line management to the function team, managing resources and maximising the skills and capabilities of team members.  

• Enact the Trust’s management processes and ensuring that access requirements are supported.  

• Hold regular management reviews with direct reports, providing open and honest feedback on performance, setting personal development goals and plans.  

Knowledge and experience: 

• Line managing a small team.  

• Creating dissemination plans and marketing materials for a wide range of audiences and channels, including print media, digital media and face to face engagement.  

• Planning and delivering public events.  

• Delivering communications to high standards of accessibility.  

• Project planning tools and techniques.  

• Independently managing complex projects with a diverse range of stakeholders.  

• Supporting the implementation of organisation-wide communications and marketing strategies.  

• Data management, adhering to legal information governance requirements and internal policies.  

For full details please see our application pack. 

Summary of skills 

• Excellent communication and organisational skills, including high level written communication skills.  

• Self-awareness, enabling excellent working relationships with a wide range of people using tact, diplomacy and sensitivity.  

• Ability to apply appropriate communication channels and methods, including digital and print media.   

• Strong IT skills (proficient in MS Outlook, Word, Excel, PowerPoint, WhatsApp, Teams and Zoom, as minimum).  

• CRM database management.  

Benefits: 

• 36 days annual leave including bank holidays. (FTE) 

• Work within an organisation that is committed to improving equality and diversity. 

• Competitive salaries and fantastic pension contribution rates. 

• Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.

• Friendly and collaborative working culture; everyone’s voice is heard. 

• We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.

• Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities. 

• Assistance dogs are welcome. 

Guidance On Applications: 

You need to apply for this role via our online application form. 

You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it. 

Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org.

We want our application process to be right for you as an individual. If there’s anything we can do to make the process below more straightforward for you, please email recruitment@barnwoodtrust. org and we will contact you to discuss what support we may be able to provide.

Our careers page on our website has some examples of things we may be able to put in place.

Deadline for applications:  12.00 noon on Wednesday 24th April 2024

First interviews: Monday 29th April 2024

Second stage interviews: Tuesday 7th May 2024

We would like the successful candidate to start as soon as possible.

This position will be based from our Cardiff Office (agile working agreement in place). 

Main Purpose: To support the efficiency of the National and Regional Offices through the provision of an efficient and effective translation and administration service including marketing and communications.The successful candidate will need two years of translation experience and an eye for detail with creative skills to support our marketing and social media.

1. To translate all of the organisation’s letters, documents, newsletters, social media copy and publications into Welsh, or into English as appropriate 
2. To assist in the content/ maintenance of the company and project websites, social media and marketing. 
3. To accurately input and create reports of impact data including work completed by Childcare Business Development Officers and Training Officers, using computer programmes including MS Word, Excel, Outlook and Access as well as online portfolios and portals 
4. To contribute to the overall efficiency of the office, providing administrative skills for the office.
5. To assist in the organisation of meetings and events, and taking and distributing accurate minutes of meetings as required. 

Core Skills & Experience 

Essential ·

• Ability to speak and write in both English and Welsh 
• Translation experience or relevant qualification with the ability to translate from English to Welsh and vice versa 
• Administration and marketing experience
• Excellent computer literacy skills – in using Microsoft applications such as MS Word, Access, Excel and Outlook, MS SharePoint and Teams and Zoom.  Experience in using a Customer Relationship Manager (CRM), and updating websites and social media sites would be an advantage
• Excellent literacy and numeracy skills 
• Excellent interpersonal and organisational skills, with the ability to multi-task
• To promote and maintain a professional image in line with organisational policy, with a professional telephone manner, excellent written and verbal communication skills and a flexible attitude that can adapt to the varying requirements of a dynamic and busy office.  Discretion and confidentiality in handling personal details is also essential.
• Ability to follow oral and written instructions 
• Willingness to undertake a variety of different tasks.

Desirable

• Good problem solving skills 
• Good keyboard speed 
• Experience with design and marketing using various programmes such as
• Canva Capcut/Kapwing and buffer. 
• Good knowledge of promotion on social media platforms 

Benefits: 

• Additional leave 
• Company pension 
• Flexible schedule 
• Sick pay 
• Wellness programmes 
• Work from home 

Offers of employment are subject to satisfactory references, identity checks and DBS checks (if eligible) at the appropriate level.

Job Title: Digital Content Strategist   
Hours: Full-time or Part-time options will be considered  
Type of Employment: Permanent  
Salary: £40,809 (remote); £44,892 (office-based at our London office four times per month)
Department: Marcomms (Engagement Directorate) 
Location: We can be flexible as to whether the role is based in the office 1 day per week and the rest from home (hybrid)
Line Manager: Head of Communications   
Direct Reports: Social Media Lead, Digital Content Executive 

About this role:  

This is a key role working with teams from across Teenage Cancer Trust to shape our digital content strategy. By collaborating with colleagues and demonstrating a deep understanding of our audiences you will manage a small team of social media and digital content creators to amplify the voices of the young people we support, advocate for change and engage and develop supporters to ensure that young people with cancer have the best treatment, care and support, so that cancer doesn’t stop them from living their lives.

What you’ll be doing: 

• Working collaboratively with colleagues from across the organisation you will be responsible for the strategic planning of Teenage Cancer Trust owned and shared editorial content across all digital platforms.
• You will be working closely with colleagues from our marketing and digital products teams to identify and analyse relevant data to inform an agile content strategy that elevates the voices of young people and engages our supporters 

• Considering the role content plays in supporter journeys, and working closely with marketing team to build these journeys 
• Work closely with the supporter journeys team and digital content executive to develop successful email stewardship programmes using an ESP 
• Liaising with colleagues from across our services teams, including the clinical information lead, to ensure our online content is servicing the needs of young people, utilising quantitative and qualitative data to inform content strategy 
• Researching audience trends and ensuring that our digital content creation and curation plans align with audience needs. Providing a deep understanding of our audiences and how we grow our digital platforms to provide the best possible experience for these 
• Ensuring storytelling opportunities are integrated and maximised across the platforms that are most important to our audiences.
• Working with the Digital Experience Manager and Clinical Information Lead, develop exceptional search friendly content based on user search volume and developing the charity’s keyword research to drive growth across our digital products 
• Developing your team and advocating for digital content widely across the organisation to foster a culture of curiosity and innovation around digital storytelling 
• Providing advice to colleagues across the organisation on how to leverage digital platforms to achieve their desired outcomes to support Teenage Cancer Trust. 
• Demonstrating technical excellence in planning, writing, content design, SEO & keyword research 
• Understanding analytics platforms and making recommendations based on their data 
• Building a culture of storytelling that resonates with supporters and young people to drive a deeper emotional connection to Teenage Cancer Trust 
• Decision-making around budgets, including providing strategic advice to Social Media Lead to help decide where to spend the devolved social budget 
• Demonstrating an understanding of digital PR and ability to work closely with PR & Media team to drive content and engagement 

You may be asked to undertake any other duties that are commensurate with the post as

requested by your manager and you must carry out the duties of post in accordance with

Teenage Cancer Trust policies and procedures 

What you’ll bring to the team: 

• Passion for the power of digital storytelling to improve the lives of young people with cancer and drive action and engagement among our supporters 

• Curiosity and the ability to sell others on your vision 
• A thirst for audience-centric thinking, social media trends and planning using a variety of research methods 
• Excellent communication, negotiation and advocacy skills including the ability to manage internal stakeholders 
• An ability to work with key business stakeholders to understand their marketing objectives and build confidence with your knowledge on how to shape content strategies 
• A proactive approach to problem solving. 
• A collaborative approach that is grounded in the Teenage Cancer Trust values 

About Us

Tearfund is a Christ-centred INGO, founded over fifty years ago. We have a big vision: to see all people freed from poverty, living transformed lives and reaching their God-given potential.

Our income last year was over £85m making us one of the UK’s largest humanitarian and development INGOs.

Our Approach

We have a highly distinctive and strategic approach; we do everything with and through the church. It is the church that is local, relational and long-term – present before, during and after a crisis hits. It is the church that was called by God to build his Kingdom. So it is the church that can truly bring community transformation.

And in these volatile times, with shifting patterns in funding, and in the very challenging contexts in which we work, we see a moment of great opportunity for the church.

Our role is to help the church identify and realise this opportunity. We have set ourselves the goal of enabling 250,000 churches in the countries we operate to become the transformation centres for their communities that they are called to be. The Fundraising and Engagement team will make this possible by growing our global community of people who want to enter into a whole-life response to poverty with help from Tearfund.

Tearfund’s vision and ambitious strategy has seen us embark on a process of transformation, of focusing and simplifying our structures, operating model and messaging.

Role and Person Overview

We are seeking a creative and bold Christ-centred leader who can take this work forward, building on this season of change, to guide and inspire the 150-strong fundraising and engagement team. You will bring a deep knowledge and expertise in fundraising, marketing and communications allied to the spiritual maturity that ensures prayer and reliance on God are always at the heart of how we work. And you will have an empowering approach to leadership that will enable agility, creativity and impact in all we do.

If this vision inspires you, if this description of what we are seeking resonates, then please consider applying. We look forward to hearing from you and mutually discerning whether you are called to serve in this key leadership role.

For more details including how to apply please see the job pack. Closing date 16th April.

Salary: £53,968 per annum, rising to £56,809 after 12 months in London. £49,940 per annum, rising to £52,781 after 12 months outside of London.

​Hours: Full-time. Applications for four-day contracts are welcome.

Contract: Permanent.

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

​Closing date: Tuesday 22 April.

​Shortlisting date: Wednesday 23 April.

Interviews: 29 and 30 April.

About the role

We are the largest membership body for voluntary organisations in England. The needs of communities are diverse and ever-changing. This means the role charities play, and what they need, constantly evolve.

​​We hold a wealth of data. We need our data to become meaningful insight that helps tell the story of our members and the sector. Both to aid internal strategic decision making and to influence external audiences.

​​The insight lead will be integral to realising this ambition ‒ combining our analytical and sector research with our internal data. They will establish NCVO’s Insight Hub which will house the highest quality data and insight, and be respected and valued by external stakeholders.

​We’re already revered for our Almanac and other research projects, which the insight lead will further expand. They will also develop the strategy, review our research programme, and embed a culture of using insights across the organisation.

​​This is a dual role. The insight lead will act as a champion for the voice of the customer internally – ensuring business decisions and strategic priorities are based on insight, and that we’re collecting and managing data in the most compliant way.

​They will also take a strong external leadership approach ‒ looking for partners, technologies, AI solutions and funding opportunities so we can strengthen what we know about the sector, and how we report and share information. They will review our existing approach to research and harness opportunities from our unique perspective.

Equity, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector.

We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities.

As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

​Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.

If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued.  We bring charities together so they can learn, connect, and create greater impact.

As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

​Benefits for NCVO employees

NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full-time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days (pro rata for part-time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off-site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities
• ​the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme.

​We’re located a short walk from London King’s Cross station in a modern accessible building overlooking Regent’s Canal.