Office Manager Jobs
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At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and asylum seekers into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.
Our values
- Empathy: we put ourselves in the shoes of those we work with.
- Enterprise: we're innovative and resourceful in our approach to supporting refugees and asylum seekers.
- Empower: we strive to empower our clients, helping them achieve their aspirations.
Role overview: as the Director of RAK, you'll lead our organisation in supporting refugees and asylum seekers in South West London to lead fulfilled and independent lives. Proposals for hybrid working will be considered. Your responsibilities will include:
Strategic Leadership
- Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.
- Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.
- Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.
Governance and Organisational Management
- Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.
- Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.
- Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.
Financial Management and Human Resources
- Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.
- Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.
- Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.
Fundraising
- Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.
- Collaborating with the fundraising manager to cultivate relationships with funders, submitting funding bids, and providing reporting.
- Focus on growing unrestricted funds to reduce reliance on grants.
Advocacy and Influencing
- Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.
- Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.
- Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.
General Duties
- Undertaking any other related duties as required and appropriate to the role.
Person Specification
Essential Criteria
- Leadership and Change Management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.
- Project and Programme Management: experience in creating and delivering complex projects aligned with strategic objectives.
- Fundraising Expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.
- Digital Proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.
- Financial Management: track record of managing budgets and contracts effectively.
- Analytical Skills: experience in complex report writing and data analysis.
- Empathy and Inclusivity: ability to empathise with clients from diverse backgrounds and a commitment to equality, diversity, and inclusion in the workplace.
- Team Leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.
- Partnership Building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.
- Communication Skills: excellent communication and persuasion skills, including experience in public speaking.
- Governance Knowledge: understanding of governance principles in the voluntary or public sector.
- Safeguarding: experience in leading on safeguarding and health and safety.
Desirable Criteria
- Asylum System Knowledge: understanding or lived experience of the asylum system.
- Policy and Advocacy: experience in asylum-related policy or advocacy work.
- Commercial Awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
The client requests no contact from agencies or media sales.
We are seeking an experienced and influential leader to join us as our new Chief Executive. You will play a crucial role in shaping and delivering a new strategy to increase our income, partnership, and growth potential.
Brighton and Hove Independent Mediation Service (BHIMS) is a small yet impactful community-based charity with a strong reputation locally. Our mission is to bring people in our community together to prevent and repair the harm caused by conflict.
Our high-quality work is driven by our wonderful office team and with the incredible support of a loyal network of mediators volunteering their time and expertise. We work in partnership with Brighton & Hove City Council, Lewes District Council, the Sussex Police & Crime Commission, various housing associations, community groups and charities. As a member of the Sussex Mediation Alliance, we work closely with Mediation Plus.
As Chief Executive you will be focused on diversifying and securing new income, building sustainable partnerships, and increasing our service impact overall – all the while collaborating with our dedicated team, volunteers, and Board of Trustees to achieve this.
Benefits
- 29 days annual leave, incl. public holidays
- 4-day week with hybrid working (office/home, Mon-Thurs, core hours 10am-4pm)
- Flexible working/TOIL
- Workplace pension scheme with 3% employer contributions
- Training & personal development
Values
Responsive | Accessible | Expert | Empowering | Supportive | Safe
Diversity, Equity & Inclusion
Brighton & Hove Independent Mediation Service (BHIMS) is committed to supporting and promoting Equity, Diversity & Inclusion – and complies with The Equality Act 2010. We believe that everyone has the right to live without fear or prejudice regardless of age, gender, race, sexual orientation, belief, or disability. BHIMS strives to create an inclusive workplace and tackle all forms of discrimination and inequality in both the workplace and the services the charity provides.
How to apply
Please apply with an up-to-date CV (max. 2 x A4) and a 1-page supporting statement, highlighting your skills and experience in relation to the personal specification. As part of your application, please complete our Diversity, Equity & Inclusion monitoring form, which is located on our website.
For more information about the role, please download the Candidate Pack, including job description and person specification
Thank you for your time and interest in advance.
Closing deadline: 12pm Monday 15 April 2024.
1st stage interviews: End April 2024 (TBC)
Final stage interview: May 2024 (TBC).
The client requests no contact from agencies or media sales.
Job title: Director of Policy and Strategy
Term: Full time, permanent
Salary: Circa £100,000 per annum plus generous benefits, and 30 days’ annual leave.
Location: London (Victoria) – hybrid (one to three days in the office as a minimum), with some travel around England required
Closing date: 10am 22 April 2024
Interviews: w/c Monday 6 May 2024
NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million staff.
Our Policy directorate encompasses around 35 people, and the director of policy and strategy has responsibility for four direct reports and sits on our Executive Management Team (EMT), also helping to lead strategy and development across our 100-strong organisation. As director of policy and strategy, you will play a pivotal role in developing and strengthening our Policy and Strategy directorate. This will include ensuring we continue to operate in an integrated way across our Policy and Strategy, Communications, and Development and Engagement directorates to deliver the greatest impact for members and our organisation.
You will provide strategic leadership for the organisation’s policy, strategy, analysis and public affairs functions, providing high-level advice and support to the chief executive, deputy chief executive, chair and board, as well as playing a key role as part of the NHS Providers director team.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics
The British Hearth Foundation (BHF) is strong, highly effective, and well respected nationally and internationally. Every day we turn to research for hope, which is funded solely by the generosity of our supporters. At BHF, we know the only way to get closer to a world free from the fear of heart and circulatory diseases is to invest in pioneering research that has the greatest potential to improve and save lives.
The Director of Philanthropy is a key leadership role within the Marketing, Fundraising and Engagement directorate at the British Heart Foundation (BHF). Accountable for the leadership of the philanthropy team, the role will develop and implement strategies to exponentially grow our income and support from high-net-worth individuals and trusts. Our ambition is to more than double philanthropic income over the next five years.
This is a crucial leadership position and will work at the highest levels to take our philanthropic impact to the next level. We want an exceptional colleague who exemplifies and champions our values; brave, informed, compassionate and driven. It’s an incredibly exciting time to be part of our team. We are more ambitious and determined than ever – because the potential cures and treatments we need are in sight. You could be part of getting us there sooner, so thank you for your interest.
This is a chance to drive a step change in the growth of philanthropy for one of the UK’s largest charities and the nation’s leading independent funder of heart and circulatory disease research. If you feel you have the skills and experience, and you share our determination to help fund lifesaving research, then we would be delighted to hear from you.
Working arrangements
This is a blended role, where your work will be dual located between your home and our London office.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least two days each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
We are looking for a creative and motivational leader to nurture, challenge and inspire our philanthropy team to reach ambitious fundraising goals. You will need demonstrable experience of building long-term relationships with high-net-worth constituents as well as a strong track record of securing complex, multi-stakeholder gifts at the 6- and 7-figure level. Experience of working with trustees and/or volunteer committees to drive philanthropic income will also be important.
The ideal candidate will also possess confident communications skills, a high degree of emotional intelligence, a strong sense of integrity, intellectual curiosity and the presence and gravitas to operate at the highest levels both internally and externally.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
First stage interviews will be held virtually on Wednesday 8 May via Microsoft Teams. For those successful, there will be a second round in-person interview on Wednesday 15 May in our London Office.
How to apply
The process involves submitting your CV and Covering Letter to outline your interest and explain how you meet the requirements of the role.
All applications are managed by our search partner, Execucare.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
You will oversee the annual programme of BJAA trainings in collaboration with the Training (TC), the Postgraduate Committee (PGC) and New Approaches to Theory (NAT) group. You will also oversee selection coordination for Intensive, Modified Entry Scheme and psychotherapy trainings.
Essential criteria
The successful candidates will be able to demonstrate some aspects of the following. Please download our JD for full essential and desirable criteria:
· A clinical qualification in Jungian analysis, psychoanalytic or psychodynamic therapy with an openness to Jungian approaches.
· Commitment to growing and developing excellent trainings.
· Willingness to develop new ideas and work collaboratively with other training directors.
· Commitment to promoting equality, diversity and inclusion
· Good general computer literacy including competency in Microsoft Office, databases, Zoom and Microsoft Teams, and the ability to be self-supporting;
Desirable criteria
· Some experience of teaching, delivering education and/or supervision would be beneficial, however not essential.
· Some experience of delivering a service (training or clinical), managing a budget or working within teams that helds budgets would be beneficial, however not essential.
A DBS check will be undertaken by the bpf.
As part of our due diligence checks we will consider anything in the public domain related to your conduct or professional capacity. This will include us undertaking searches of previous public statements and social media, blogs or any other publicly available information. This information may be made available to the panel, and they may wish to explore issues with you should you be invited to interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
In the last 3 years IHP has reached over 54 million patients in more than 25 countries across the world through its response in disasters and in long-term health programming.
We are hiring this role at a pivotal time for IHP, as we celebrate our 20th anniversary year and undergo a brand refresh. As we celebrate two decades of impact on global health, the ability to effectively communicate IHP’s journey and vision for the future has never been more important.
About the role
The postholder will have a unique opportunity to lead delivery of our communications strategy, supporting the delivery of our organisational objectives and ensuring we maximise our 20th anniversary year to raise IHP’s profile and grow our community.
You’ll manage a small, but fantastic team of committed communications professionals, whilst working alongside other teams to effectively tell IHP’s story, and the stories of those we serve. You’ll work with our fundraising team to collaborate on fundraising campaigns, our Corporate Partnerships team to engage pharmaceutical and logistics partners in new and exciting ways, and our Programmes team to work directly with NGO partners to gather content and demonstrate our impact through effective storytelling.
You will also be a part of the Senior Leadership Team, responsible for setting the strategic vision and direction of the organisation. This is a temporary role as a maternity cover starting in July 2024.
What you’ll be working on
- Lead on IHP’s 20th anniversary campaign including overseeing a pivotal stakeholder engagement event
- Implement and embed IHP’s newly developed brand identity across the organisation and across external channels.
-Oversee the marketing strategy for our self-designed and revolutionary software system, Boaz, helping to reach new customers and position as a leader in its field.
- Manage relationships with external stakeholders to develop communications opportunities and amplify IHP’s voice including employee engagement opportunities.
- Manage relationship with our social media agency to effectively execute IHP’s communications objectives and grow our audiences and engagement.
- Oversee the marketing delivery of our annual Christmas fundraising campaign.
Essential knowledge/transferable skills and experience:
- Demonstrable and successful communications experience
- Management level experience
- Marketing and brand awareness experience
- Knowledge of social media and how to utilise to maximise communication and engagement strength
- Proven track record of effective management of resources, including planning and coordination of staffing and budgetary resources
- Excellent IT skills to communicate effectively and efficiently
- Highly organised, efficient and self-motivated
- Strong problem-solving skills
- Excellent written and verbal communication skills
- Ability to work with competing priorities, deadlines and targets
- Strong interpersonal skills and ability to adapt as part of a small team
The following would be desirable:
- An understanding of Corporate Partnerships, fundraising, healthcare industry or CSR
- An understanding and experience of GDPR oversight
See the Person Specification and Job Description for more detail.
IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.Applicants must have the right to work in the UK.
We have an active Equality, Diversity and Inclusion staff working group. Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'.
Employment Benefits
- 25 days annual leave plus bank holidays (pro-rated if part-time)
- Specsavers eyecare vouchers
- Life Insurance and Critical Illness Cover
- Health and wellbeing support via Unum help@hand app
- Bike2work scheme
- Opportunities to get involved with our EDI working group
- Training and development opportunities
Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered.
If you face any challenges in the application process or require any support please call IHP's office and ask for HR.
Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.
The client requests no contact from agencies or media sales.
We are seeking a new Chief Executive to steer CDI through the next stage of our journey.
We are a team of creative, committed colleagues dedicated to improving emotional health and challenging social injustice wherever & whenever we can and with whatever resources we have to hand.
“CDI is an amazing organisation to work for. The workforce is as diverse as it is talented, bonded by a commitment to listen to the children, young people and families in Croydon and provide meaningful support to inspire self-empowerment, solution-finding and fulfilment.”
CDI Staff member
In this role, you will lead CDI across all its functions to ensure the successful deployment, development and long-term sustainability of our early intervention and prevention support services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Purpose of the Job
To strategically lead and manage our existing CYP services that range from being both clinical and non clinical (Mental Health Support Teams in Schools, Circle crisis prevention café for children and young people, Whole School Approach, Be Kind to Your Mind). To develop and grow a portfolio of children and young people’s mental health services.
The role will lead, manage and oversee the Youth Services team and a range of projects that support the mental health and wellbeing of children and young people.
You can download a PDF of the job description for this role at the bottom of the page.
Growth and Development
- To lead, develop and maintain the strategy, business plan and budget for Youth Services.
- To lead on service development through the identification of unmet needs, local priorities and project opportunities and the development of proposals and bids.
- To work closely with the CEO and Head of Business Development on potential new funded projects, writing or inputting into proposal/bids.
- To support the development of outreach and communications materials about services and impact.
Lead on Projects
- To provide overall leadership and oversight for project contracts.
- To oversee the implementation of needs assessments and data analysis to ensure that services are relevant to the needs of stakeholders and meet identified service gaps.
- To ensure that KPIs for all projects are met and have continuous oversight of this and any improvement actions that need to be taken.
- To lead and oversee effective monitoring, evaluation, accountability and learning (MEAL) systems (both qualitative and quantitative) evidence base are in place, monitoring key outcomes of the service and produce quality reports.
- To oversee and ensure evidence of key outcomes are in place and inform improving quality programme delivery and service development.
- To lead and oversee reporting to funders (and other stakeholders where required) in a timely manner.
- Provide guidance and expertise to staff.
- Any other reasonable ad hoc tasks as requested by CEO and in line with the needs of the service.
Partnership Working
- To develop excellent working relationships with commissioners, potential commissioners, partners across North-West London.
- To lead on providing the oversight for partner SLAs and contracts.
- To ensure in contracts where HFEH Mind is the project lead that partners are supported to achieve project deliverables and targets and provide timely M&E to be included in reports to funders.
- To lead on and coordinate ongoing consultation and skills-sharing with partners.
- To work with national Mind and other Local Mind Associations to collaborate and share best practice.
- To identify suitable partners and funders for new projects.
- To develop ongoing stakeholder engagement with existing partners, funders and other stakeholders.
- To ensure that partners adhere to safeguarding, suicide prevention and GDPR principles and best practice.
- To work with community groups to establish a clear vision of the role of Mind locally to support people and communities.
Management
- To be an active, positive, accountable member of the Senior Management Team.
- To embed clear, effective communication so that employees feel engaged with and understand the how they fit in.
- To manage the budget and reporting on Youth Services.
- To work collaboratively and strategically with the senior management team, especially to champion an organisation-wide culture, live our values and facilitate high performance, quality, accountability, learning and forward planning.
- To review and restructure the department to enhance and sustain the growth and development of services. To keep in mind direct line-management is kept to 6 managers.
- To lead your team embedding the values of the organisation, agreeing key performance indicators in line with the strategy and business plan, to ensure high performance and promote staff wellbeing.
- To ensure project targets are being achieved with your project managers, empowering them to effectively coordinate Youth Services frontline workers and partners.
- To build a dynamic and fluid team that has flexibility to deliver different elements of the service as demand dictates and ensure retention and succession planning.
- Providing ongoing feedback and support, as well as monthly supervision to project managers, including safeguarding.
- To work with HR to lead on team recruitment, JD development, team induction and probation, ensure that mandatory training and staff developmental needs of the team are met and directly supporting the capacity development of the team, through ongoing feedback, supervision and facilitating team discussions and workshops.
- To work with project managers to ensure all policies and procedures are being adhered to.
- To lead of Safeguarding for Youth services and being accountable to ensure policies and procedures are being followed.
- To lead and manage risk within your area, e.g. by maintaining, reviewing and reporting the risk register to the CEO.
- To take on projects as and when needed to support or develop the organisation.
- To ensure effective administrative systems are in place to support the smooth running of Youth Services.
Person specification
For full person specification see attached job description below.
- Educated to at least degree level.
- Relevant qualifications to this role.
- Minimum five years’ experience of working with people with children and young people with mental health.
- Highly developed, well-articulated expertise in project management and strategic thinking.
- A track record of delivering accountable services and excellent performance against agreed targets and objectives.
- Experience of income generation, programme expansion and contract management.
- Experience building and maintaining relationships with a range of stakeholders (service users, funders, partners).
- Substantial experience of budget management.
- Substantial experience of collating quality data for the performance of a service and writing reports.
- Working knowledge of children’s and adult’s safeguarding.
- Supervision of safeguarding and supporting staff with complex caseloads.
- Experience of line management, developing staff and retention.
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.
We are seeking an experienced, dedicated, and passionate Chief Executive Officer (CEO) to join us at
an exciting stage in our history at SiMBA, as we embark on embedding and delivering upon a
refreshed vision, mission and strategy.
Our CEO will lead our team in meeting our strategic goals, work in collaboration with our Board of
Trustees to develop our strategic direction, and ensure that we are operationally effective whilst
raising the profile of SiMBA within the bereavement care sector.
Our CEO will focus on building strategic partnerships with other organisations with aligned goals and
values, cementing SiMBA’s niche amongst the range of charities who support bereaved families
through the loss of their baby, and will empower our fundraising team to raise the funds necessary
to achieve our goals.
Having a strong grasp of the challenges facing the Charity and bringing creativity, a practical and
commercial approach to decision making, as well as being a ‘people person’ is essential to help SiMBA
support as many bereaved families as possible in Scotland to grieve, honour and remember their
precious baby.
Expertise in strategic planning, financial management, and effective charity governance is critical.
Our CEO must guide our hard-working and dedicated team as we refine our offer and build our
impact and reach within Scotland.
Our CEO, along with all of our team, will have contact with people who have experienced the loss
of a baby; parents, family members, friends, colleagues and healthcare professionals who are
supporting them. Therefore, it is important to feel comfortable working in a bereavement
care environment and talking about baby loss with multiple stakeholders.
The client requests no contact from agencies or media sales.
Encompass is a local charity based in and covering North Northamptonshire. The charity supports those facing poverty, homelessness and addiction, through the delivery of multiple services including two homeless accommodations, a rehab and aftercare, multiple foodbanks and a soon to be opened day centre.
With around 30 staff and nearly 100 volunteers across all the projects, this role is responsible for leading the people to deliver compassionate, responsive and impactful services. The post holder will help build and implement the strategic direction of Encompass, working with the Board of Trustees to fulfil its strategic and governance duties.
Encompass has grown significantly in the last five years. We began as a Christian organisation, we retain the ethos and embrace all faiths or none. The next few years are about achieving our priorities according to our strategic plan including another rehab and the opening of our Day Centre. The role will focus on ensuring the services being delivered are to a high standard, that the information and the way we collect information is effective and efficient, and that the staff have the resources and motivations to robustly deliver high quality services.
Encompass has a positive and inclusive approach to working with those with lived experience, whether that is through the development and improvement of services or supporting individuals to enter into volunteer work or paid employment within the Charity.
The post holder will be a compassionate, decisive and collaborative individual who will enjoy working with others to achieve the best possible service for those who are disadvantaged. They will welcome constructive feedback from staff, will seek the thoughts of others and will utilise the expertise within the staff team to achieve this.
The post holder will utilise their own skills to confidently work with others, building partnerships and nurturing existing ones. They will need to talk to funders, fill in applications for grants and improve the resources that are available to the charity. They will work closely with the Board to report and identify the risks to the charity and think creatively and curiously about solutions. They will not be afraid to try and will question the status quo.
Encompass is lucky to have a fabulous team of staff and volunteers, all of whom have different skills, experiences and knowledge. We are dedicated to drawing on those with lived experience to deliver our services, and the post holder needs to be committed to upholding this and improving it further. They need to be willing to draw on others’ experiences that are unfamiliar or unexpected to them and utilise this knowledge. They must be able to be sensitive around exploring the experiences of others and not taking for granted that one individual will have the same experience as someone else.
Encompass operates in a varied, unpredictable and ambiguous environment: we work with clients who are chaotic and vulnerable, and the questions that are posed are often not clear cut. The post holder will need to be confident making decisions or taking action on something with limited information, and be comfortable with things changing on a day-to-day basis and be willing to get stuck in.
We welcome applications from people who might not tick every box in the person specification, but who have some wonderful people skills, other experiences such as lived experience or who have worked in an environment similar to that described above.
Key Responsibilities
Leadership and Management
- Provide decisive and ambitious leadership for the team and the organisation in line with its vision, mission, and values.
- Collaborate with managers to ensure the effective management of staff, specifically adapting management and working practices to be inclusive to those with lived experience which can include those with criminal records.
- Ensure the culture of the organisation is positive, inclusive and respectful with a focus on working in a strengths based way for all staff, volunteers and clients
- Encourage collaboration and transparency across all levels
- Drive a continuous learning and development agenda across the organisation
- Oversee all HR processes, procedures and paperwork issuing with support from the outsourced HR provider.
Strategy and Business Planning
- Ensure effective development and implementation of the strategic business plan and future plans.
- Develop and nurture relationships with external partners
- Promote the work of Encompass through delivering talks, networking and partnerships.
- Ensure the client is at the forefront of all decisions made by Encompass, that services are developed in line with need, with an attitude for constant constructive improvement.
- Ensure clear outcomes and services users are consulted and involved where possible
- Ensure effective marketing of Encompass’s work through social media, press releases and newsletters as appropriate.
- Identify new opportunities for existing and new services, produce business cases as required and appropriate financial modelling.
Finance and Monitoring
- Work with the Finance Manager to plan, monitor and deliver annual budgets, reforecasts and other financial reporting such as reports to funders, project budgets and Trustee reports.
- Regularly review Housing Benefit claims to ensure projects receive appropriate income.
- Work with Trustees to review and set financial policies and practices, such as annual salary reviews, and adequate reporting to the Board.
- Oversee the fundraising of the charity, deliver primarily applications to Trusts and Foundations and the support of local individuals through donations.
- Work to deliver budgeted fundraising income.
Compliance and Governance
- Ensure all legal and regulatory requirements are in place, reviewed and monitored.
- Take responsibility for all health and safety across all properties, ranging from high need accommodation to storage facilities.
- To maintain and develop effective human resource systems for the recruitment, management, support, training, appraisal and development of staff and volunteers.
- Manage the organisation with due regard to equal opportunities, safeguarding, the General Data Protection Regulations UK (GDPR), and the Data Protection Act
- Take overall responsibility for Safeguarding and associated monitoring and reporting.
- Regularly review and update policies and procedures with approval from Board
- Ensure appropriate standards, controls, systems and procedures are in place and updated accordingly.
- Ensure the organisation has the appropriate resources to operate as effectively as possible with high impact to clients.
- Play an active role in the recruitment and selection of managers across the organisation along with your line managers.
- Play an active role in the recruitment and selection of new Trustees.
- Fulfil reporting requirements to the Board of Trustees, including attendance at 9 Trustee meetings per annum plus exceptional meetings, providing comprehensive reports on activity of the organisation and performance.
- Assess and manage, with Trustees, the principal risks of the organisation.
- Ensure that Encompass maintains high standards of wellbeing, personal development and engagement.
The above is not a comprehensive task list but is illustrative of what the role will entail, and we reserve the right to change and review the job description and responsibilities. Job descriptions will be subject to review and possible change on an annual basis subject to project and charity priorities.
The client requests no contact from agencies or media sales.
As the Interim Chief Executive of Hijinx, you will be at the forefront of championing our vision and mission.
Your leadership will steer the organisation towards achieving remarkable milestones in inclusivity, representation, and professional employment for learning disabled and/or Autistic creative professionals.
The Interim Chief Executive is responsible for providing strategic and operational leadership with specific emphasis on financial and people management, income generation and all legal and contractual obligations of the company.
We are ideally looking for someone with experience in a senior leadership role in the arts or wider third sector, who can quickly get to grips with a busy and dynamic organisation.
It is important that the Interim Chief Executive is able to lead with confidence through this transitional period and to provide important reassurance and leadership to the senior and wider team.
We’re looking for specific skills in people leadership, finance and change and familiarity with the arts and/or third sector.
About the Foundation:
The Avicenna Foundation was set up in 2023 to to support outstanding young British Muslims by providing them with scholarships for their undergraduate degree. The scholarships are mainly focused on awarding scholarships in the Social Sciences and Humanities for those interested in politics, policy-making and becoming agents of positive change.
Alongside the scholarship, the Avicenna Foundation runs a development programme for the scholars to expand their skills and abilities in various areas like leadership, communication and collaboration.
The Foundation has developed immensely in the first year with the launch of the charity; onboarding of it’s first cohort of 30 scholars and the development of a leadership programme. It now needs propelling into the next stage as the charity develops to ensure a robust charity structure and programme in place.
Key Responsibilities:
Operations:
- Manage the day-to-day operations of the charity, and manage changes required within programmes and activities as a result of changing external landscapes or contexts.
- Implement strategies for advertising the scholarships, receiving and reviewing applications, shortlisting candidates, conducting interviews, and making final selection decisions. Some of these things are already in place and may need reviewing and enhancing.
- Work with the Scholar Development Coordinator to oversee the leadership development programme, provide guidance and help the programme to grow.
- Maintain regular communication with the scholars, their progress, and address any issues or concerns that may arise.
- Ensure programme objectives and outcomes align with the overall strategy and aims of the Foundation, and are realistic and achievable within timeframes and budgets.
- Organise any events, programmes necessary to the scholars.
- Use data to track progress and drive improvement; proactively manage risks; and ensure effective use of the Foundation’s resources and budgets allocated to you.
Governance:
- Provide leadership and guidance to achieve consistency of governance across all of the Foundation’s activities, from development, delivery, measurement and evaluation and reporting perspectives.
- Regular communication and updates to the board, prepare board papers and contribute to Trustee meetings as required.
- Create, maintain and ensure continued adoption of governance frameworks, policies and templates.
- Ensure implementation and maintenance of risk registers for the charity and across all programmes.
- Manage finances, budgeting, reporting, and record-keeping
- Prepare the Foundation’s annual report.
External Engagement
- Lead on strategic communications by developing and implementing an integrated public affairs and communication plan that are consistent with the goals and values of the Foundation.
- Building and cultivating exceptional diverse reciprocal partnerships across a wide range of stakeholder groups, grounded in delivering impact through collaboration.
- Work with educational partners to enhance the quality and effectiveness of the scholarship programme
- Leverage messaging and networks to positively impact the growth and reputation of the Foundation.
- Strengthen our brand reputation to maximise our impact and reach.
- Help identify, create and develop meaningful opportunities for the young people the Foundation works with.
- Establish an alumni network and support continuous professional development for alumni.
- Produce briefings and critical information for internal and external stakeholders, and review reports, submissions, and letters where appropriate.
Experience and Skills
This is not a prescriptive list, and we do not expect applicants to meet every item outlined below. We recognise that it can be hard to find the ideal balance of knowledge and skills for this role. We are open to what this balance is, so if you are stronger in one or the other area but think you could do the job please still apply, and tell us why the role is right for you.
Required
- An appreciation and understanding of the Foundation’s values and vision.
- Outstanding communication skills, both verbal and written, combined with the ability to liaise with senior stakeholders.
- Experience in successful partnership working.
- Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others.
- Good financial acumen and experience of managing and working within set budgets.
- A proactive, flexible approach, and ability to progress work independently in a fast-paced environment.
- Diplomatic approach and highly self-motivated with a positive and energetic attitude.
- Focuses on what matters most, setting priorities and adapting them where required, with the right level of communication.
- Excellent attention to detail, accuracy and organisational skills.
- Takes satisfaction in delivering work to a consistently high standard, and programmes on time and on budget.
- Communicates clearly and confidently to senior team members, and presents information effectively, at the right time, with the right level of information.
- Plans ahead, anticipates and reacts to change and project needs, and remains flexible and adaptive in the face of change.
- Experience of working to tight deadlines without close supervision.
- The ability to identify personal strengths and weaknesses, and a willingness to develop, adapt and learn
- A passion and interest in developing work streams to support the development of young people.
- A high level of digital literacy to include MS Office, G Suite, social media and other online platforms.
Advantageous
- Knowledge and experience in effective charity governance, with experience working within the charity/non-profit space.
- Understanding of the policy and campaign landscape in the UK as it relates to issues impacting students, young people and Muslim communities.
- Expertise in project/programme management with proven ability to manage complex projects, including the ability to develop and manage budgets, timelines, and resources.
- Structured thinking when working through problems, overcoming hurdles, mitigating risks and dealing with issues.
- Confidence in, and experience in, liaising with a wide range of stakeholders and project participants
- Previous work within areas of young people, local communities, or further education is a plus.
- An understanding of effective safeguarding (training can be provided, but experience an advantage)
- An undergraduate or postgraduate degree in a relevant field.
Please note that this job description is a guide to the work you will initially be required to undertake, but does not cover all of the duties the post holder may have to perform. Responsibilities will evolve over time, in discussion with the post holder.
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- To provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- To provide support to individuals who witness the sudden death of a child or young person
- To provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
Context of role:
The Director of Operations is a Senior Leadership role supporting the CEO in the strategic leadership and management of 2wish. We are in an exciting transition period where the organisation is expanding and this is a new role in our staff team that has been created to support our ambitious CEO to deliver our new strategic plan whilst ensuring we maintain operational excellence and high performance.
One of our greatest assets is our kind and caring staff team who consistently adhere to the high standards required by our CEO, our Board of Trustees, our funders and our families. We are searching for an experienced, positive and thoughtful individual with a strong background in operations, office management and people management. The successful candidate will play a central role within our dynamic team with a focus on developing and overseeing the smooth running of our internal systems and processes, ensuring legal and regulatory compliance, developing and managing our team, monitoring performance and helping to develop our services and support families and individuals.
The successful post-holder will join a supportive Senior Leadership Team, reporting to the CEO, working collaboratively with the Director of Transformation and closely with the Heads of Support, Finance, Fundraising, and Marketing and Communications, to effectively deliver services in your remit, namely; Organisational Development, Compliance, Governance, IT, Systems and Facilities.
Hours:
Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu
Annual leave:
28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension:
2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage:
A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location:
2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post will continue to include home working, with the expectation on the successful candidate to travel to 2wish Head Office regularly. Applicants living in border counties to Wales will be considered, but the applicant must be willing to commit to regular travel to Head Office.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
Are you passionate about leading a creative and high achieving team supporting vulnerable adults and local VCS organisations? If so, we want to hear from you!
Age UK Lewisham and Southwark is looking for a Director of Services to oversee the delivery of our Lewisham-focused services: Community Connections (social prescribing), Community Development, Befriending and Community Transport.
Although the post holder will be working for Age UK Lewisham and Southwark, the teams they manage will support adults of all ages from 18+
The successful candidate will oversee an amazing team and work closely with partners across the health, social care, and voluntary sectors to ensure that isolated Lewisham residents get high quality services that enable them to find local groups that meet their needs, break down barriers to access and provide support from well trained and caring volunteers.
If you are a confident manager, who shares our vision of person-centred services that build on people’s strengths, and are keen to empower staff, volunteers and service users to contribute to the strategic vision of the organisation and to find creative new ways to work with partners and make a difference in the local community, this job is for you!
Age UK Lewisham and Southwark aims to provide a safe, inclusive workplace for people of all backgrounds. We celebrate diversity and are committed to creating an inclusive environment for all employees and we strongly encourage you to apply if you are from a marginalized or underrepresented group.
Employee Benefits:
- 26 days annual leave + bank holidays
- Additional 1 day leave for Birthdays
- Access to an Employee Assistance Programme including access to a helpline for partners and dependents
- Flexi time scheme allowing the claiming back of additional hours worked
- Other flexible working options, including some hybrid working (ie some home working by agreement)
- Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
- CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
- TechScheme members – enabling employees to purchase tech through AUKLS and spread the cost from their salary
For full details please download the Job Pack which includes a Job Description, Person Specification and application form.
Closing date for applications – 9am on 15th April 2024
Interviews will take place week commencing 22nd April in Catford
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Already working in interim CEO role but looking for a new challenge, a place to develop your skills, or a chance to make a big difference to the lives of learning disabled and autistic young people?
We are Caxton Youth Organistion. We are a specialist Youth club, creating communities, breaking barriers and empowering learning disabled and autistic young people in Westminster.
Interim Chief Executive Officer (Maternity Cover)
Fixed term: up to 12-months (from June)
Location: Based at our Youth Club in Westminster with some flexible working
Salary: £50,000-£60,000 depending on experience
Reports to:
Board of Trustees
Direct Reports: Head of Programmes, Fundraising Manager, Finance & Facilities Officer
Role purpose
• To provide leadership to Caxton for the charity to achieve its mission and deliver to its
beneficiaries.
• To be responsible for developing current services and developing new services that
benefit the young people of Caxton and is youth-led.
• To work with the Board and SLT to achieve its 2023-26 business strategy, plans and
targets - while ensuring the Board fulfils its responsibilities in the governance of the
charity.
• To ensure long term sustainability, through effective governance, sound finance and delivery of services.
• To keep the organisation on track to achieve its operational business plan.
Main Responsibilities
Leadership
• Provide, develop and implement Caxton’s strategic and operational plans, leading on
partnership and business development, and being an effective advocate for the charity
and our beneficiaries..
• Provide leadership for all Caxton employees, volunteers and associates including
direct management responsibility for three employees to ensure that Caxton delivers a
safe, effective and fun service for all of its members and their families.
Strategy
• To deliver the 2023-26 strategy.
• Implement a strategy review in the Autumn and tailor the operational plan accordingly.
• Identify and assess strategic risks, issues and opportunities and take responsibility for initiating and leading associated changes, with agreement from trustees.
Business Development:
• Work closely with the Fundraising Manager to ensure Caxton raises c.£500k pa to maintain in-years services.
• Work towards the achievement of long-term sustainability, developing the charity’s business model and maximising income, for example from fundraising, service contracts and earned income.
• To lead on the development of Caxton’s outdoor base and capital campaign
.
Financial Control and Governance
• Liaise with the Board, Senior Management Team and Accountants to ensure that the charity’s overall governance structure, policies and procedures are appropriate and effective, taking remedial measures and implementing changes as necessary in line with legal requirements and good practice.
• To ensure that adequate finance is available and to work with the Treasurer and the Finance and Facilities Officer, to produce regular management accounts and annual audited accounts in line with requirements.
• To attend all board meetings and quarterly subcommittee meetings, working with trustees on strategic matters.
Buildings Management
• To take accountability for the building management and compliance, working with the finance and facilities officer to ensure regular checks are made and the building is maintained within a budget.
Day-to-day Management
• Day-to-day management of the service to ensure it continues to be safe and effective. This includes being the safeguarding lead for the organisation.
Youth Government and Leadership
• To attend monthly Youth Government meetings and ensure that you are always amplifying the youth voice.
• To communicate effectively with young people with Special Education Needs and Disabilities.
• To liaise with external agencies and create new opportunities for youth leadership.
External Relations
• To develop and maintain positive relationships with private sector donors, statutory, partners and funding organisations.
• To develop and maintain positive relationships with partners, local businesses, funders and other voluntary organisations, building alliances and networks to further the work of Caxton Youth Organisation.
• To promote and publicise the work of Caxton Youth Organisation.