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We're looking for a passionate individual to provide advocacy to Disabled people living in Norfolk. The purpose of this role is to:
To provide comprehensive advocacy to people facing disabling barriers, with a non-judgemental approach to ensure that individuals can make informed decisions about their lives.
Work to empower people to make their own, informed decisions and support them to have their voices heard.
To offer issue-based advocacy to disabled people in the community in areas such as social care, mental health, housing and child protection.
Principal tasks:
● Providing information, advice and advocacy on a range of issues affecting people who face disabling barriers, currently including:
o Mental health care
o Support to access treatment and support services
o Personal budgets and direct payments
o Discrimination and employment issues
o Child protection proceedings
● Being an independent voice for clients.
● Working alongside clients to challenge institutions, organisations and bad practice where needed.
● Visiting clients either at home or in the community and working within Equal Lives’ lone working policies and procedures.
● Communicating with clients in the method that feels most comfortable and accessible for them. This could be via phone calls, emails, letters, video calls, face to face meetings or a combination of all of these.
● Building relationships in order to understand and effectively advocate for people who may not use words to communicate or may find it difficult to express themselves.
● Effectively managing a case list and maintaining comprehensive and up to date case management records using appropriate software and ensuring follow up requirements are carried out in a timely fashion
● Contributing to the provision of induction and training of other staff including volunteers within the service.
● Developing strong working relationships with relevant organisations and institutions to ensure that the needs of clients are met.
● Working as part of the advocacy team and developing a supportive team culture.
● Keeping up to date with relevant legislation, policies and practice relevant to the role.
Please ensure your cover letter details your suitability for the position, as required by the person's specification. We will use this to select interview candidates.
We're interviewing as applications come in, so early applications are encouraged.