Permanent Chief Executive Jobs
To provide strategic and operational leadership for the development and delivery of services and evidence their positive impact for people using the services and other stakeholders. To assist the Trustees with overall governance, policy, strategy and financial management of the organisation and to ensure compliance with legal and contractual requirements. To be responsible for the reputation and continuing success of Aim Up.
Strategic Planning/Implementation and Review • Work with the Trustees to create a business plan and annual strategy to work towards achieving key organisational goals, reviewing, updating and reporting progress regularly
. • Together with the Charity Accountant agree an annual operational budget with Trustees, monitor and report financial position and support production of annual accounts
. • Negotiate contracts and identify appropriate sources of funding to maintain and develop services
. • Oversee the delivery of existing services; introduce new and enhanced services in line with strategic aims and as gaps in services are identified
. • Ensure the organisation has all necessary and appropriate policies in place
. • Oversee responsibility for Fundraising, Marketing and Training strategies.
External Relations • Act as principal spokesperson and advocate for the Charity, working with key stakeholders, partners and funders to maintain and enhance its reputation. • Promote collaborative work with other relevant statutory, charitable/voluntary and corporate bodies to offer the best possible services • Establish links and build relationships with key people of influence within Gloucestershire County Council, Integrated Care Board and NHS services. • When necessary ensure Framework documentation and associated contracts are in place to support work undertaken and appropriate tenders are submitted • Lead in negotiations for core funding,service specifications, and contracts. • Maintain links with other relevant organisations • Form and sustain links with relevant community links • Support national campaigns that champion the issues faced by the vulnerable people the Charity supports e.g. Mencap campaigns,
Management • Responsible for ensuring that best practice is followed in all aspects of people management from recruitment onwards in respect of employees and volunteers including regular training and supervision. • Be directly responsible for supervising members of the senior management team and other key staff as appropriate • Responsible for ensuring the requirements of the sponsorship scheme are met • Ensure tasks and individual objectives are fairly allocated to ensure delivery against the business plan. • Be accountable for quality, including with Trustees the risk management of all operational aspects of the charity business and for the accurate capture of data for reporting, record keeping and invoicing. • Oversee the development of systems, documents and procedures to support the smooth running of services.
Responsible for financial management of the charity including payroll instructions and pension administration. • Develop and produce relevant information for the monthly board of Trustee meetings. • Obtain all necessary resources and equipment. • Ensure the regular monitoring and evaluation of services, with a drive for continuous improvement. • Maintain any accreditations that have been agreed by the Board e.g. IiP
General • Ensure that the board of Trustees are appraised of opportunities and risks • Assist in keeping properties in a suitable state of order • Undertake any other duties that may be reasonably required
'Empowering people to achieve the life they want regardless of their disability'
The client requests no contact from agencies or media sales.
Macular Society is recruiting a new Chief Executive Officer to lead our organisation to achieve:
• our vision to end macular disease,
• and our mission to beat the fear and isolation of macular disease by funding world-class research and providing the best advice and support.
To do this our CEO will live our values and enable our teams to succeed by providing exceptional leadership and strategic direction – together we will Beat Macular Disease.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
Job title: Chief Executive Officer
Salary: £95,000 - £105,000 p.a.
Location: Andover with Hybrid Working Options. We envisage at least 50% of time to be spent with colleagues working from our Andover office during the first year in post.
Contract: Full time / permanent
Benefits: We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution. To find out more please visit Macular Society’s website.
How to apply:
If you would like to receive an Information Pack on how to apply, please send a CV in confidence to Nick Shanks at Harris Hill via the apply button.
For an informal and confidential conversation about the position, please contact Nick at the above address with your contact details, and suitable times to chat.
Closing date for applications: 9am, Tuesday 2nd April 2024
We provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to Beat Macular Disease for all we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
Neuromuscular Centre (NMC) is a very successful charity. It has 34 years’ experience supporting, enabling, and treating people affected by neuromuscular conditions.
What you see is warm, quirky, and informal, and behind that is a highly professional and groundbreaking operation. It’s a charity well used to evolution, growth, development, and adapting to new ideas. We are led and strongly influenced by those who are affected by these progressive muscle conditions.
We’re looking for someone who is at ease with our informality, and the expectation that you may called on to do just about anything. Equally we want someone with excellent management experience at senior and independent decision-making level. You'll be well supported by an experienced Senior Team and Board of Trustees.
You’ll be empathetic and be at ease working alongside disabled people.
Please see the Recruitment Pack for the person specification, job description, introduction from our Chair of Trustees and information about this unique charity - please note to view the pack, you'll need to click 'apply now'.
Further information can also be found on our website under vacancies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are working in partnership with Kith & Kids, a small North London based charity. Their aim is to empower families who have children (aged from 10 through to middle-aged adults) with learning, physical and/or sensory disabilities, or autism to overcome social isolation, access the services they need or to join in the activities Kith & Kids offers.
Previous winners of the Queen's Golden Jubilee Award for voluntary service by groups in the community, Kith & Kids provides innovative, high-quality projects and services with the support of volunteers. It’s the difference between disabled members watching from the sidelines while others have fun and being able to join in that fun and experience the enjoyment themselves.
The board of trustees are looking for a special individual who is eager to be part of the next phase of this wonderful Charity’s development.
The successful candidate will demonstrate:
- Experience within the disability field.
- Clear leadership and people-management skills, including the ability to manage, develop and motivate a small staff team.
- Experience in developing and implementing a fundraising strategy.
- Ability to foster strong working partnerships with key funders, trusts and corporate sector, including a strong track record in researching and preparing grant applications.
- Sound financial acumen, ability to set/manage budgets, comfortable having financial oversight/control of the Charity.
The successful candidate will have energy, integrity, and adaptability, with innate compassion, sensitivity and good humour. These qualities inspire trust and confidence in the CEO amongst disabled members, their families, the staff team, volunteers, and trustees.
You will be a first-class communicator, with excellent organisational and time-management skills.
*A DBS will be required for the successful candidate*
If you feel you have the experience to join this Charity, we would like to hear from you. For more information, please contact Sandra Smith, at Charisma Charity Recruitment.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
To apply, please submit your CV and supporting statement via the Charisma Charity Recruitment website.
Closing date for applications: 1 April 2024
First interview date with Charity: Week commencing 15 April 2024
Across the UK, over 130,000 of us have multiple sclerosis (MS); and more than 6m people have a close personal connection with the condition. It's unpredictable and different for everyone. It's often painful and exhausting, and can cause problems with how we walk, move, see, think and feel. It can make it hard to work and do the things we enjoy. But it doesn't have to be this way.
The MS Society is a community of scientists, campaigners, volunteers, fundraisers and staff who are dedicated to transforming the lives of people living with and affected by MS. We understand what life's like with MS, and we support each other through the highs, lows and everything in between. And we're driving research into more - and better - treatments for everyone. Together, we are strong enough to stop MS.
As our new Executive Director of Services and Support, you will play a pivotal role in an organisation that is on a journey of transformation – aiming to maximise our impact by reaching, engaging and building enduring relationships with many more people in the MS community across the UK. As a key member of our Executive Group, you will spearhead our plans to deliver an integrated portfolio of information, services and support at national, regional and local level - designed in partnership with members of the MS community and responding to their needs.
The Candidate
- A track record of success in leading and managing a large, geographically dispersed delivery function in the voluntary, public sector or multi-site environment of comparable size and complexity, to deliver high quality results to deadlines and under pressure.
- Impressive record of delivering innovation in service design, development and measurement.
- Substantial experience of working in an executive/board level team, determining strategic direction and delivery.
- Track record of working successfully with disparate teams.
- Experience of managing a team to develop, communicate and implement business plans.
- Exceptional interpersonal skills, and able to influence/persuade a wide range of stakeholders.
Closing date for applications: 22nd April 2024.
Growing Hope seeks a highly-motivated and experienced Director of Operations who is passionate about our mission. The ideal candidate will play a vital role in ensuring the smooth and efficient running of the charity’s essential operations.
This position offers an exciting opportunity to lead and develop our finance, HR, IT, and governance functions. This will provide the backbone for Growing Hope to continue making a tangible difference in the world and ensure the charity’s long-term sustainability and growth.
This role will report to the CEO of the charity and will work closely as part of the Senior Leadership team. The Operations Director will have oversight of HR, IT, Operations, Finance and Governance within the charity. This will involve line management of the Finance Officer and Operations Officer in the team. As the charity grows we want to ensure that we have strong governance, processes and financial reporting across Growing Hope and the local charities. As a small charity, the role will require balancing practical tasks with strategic planning and management. The role will be based in King’s Cross (2 days office based) with occasional events outside of the office.
Further information about the role is found in the job description and person specification. All applications must be submitted along with a CV via our website.
The client requests no contact from agencies or media sales.
Are you an experienced Fundraiser looking for a new challenge?
We are offering an excellent opportunity for a Fundraiser with ambition and a broad knowledge to take their career up to the next level.
People to Places is a charitable organisation based in the Royal Borough of Windsor and Maidenhead, UK. It provides a community transport service for residents of the area who have transportation and/or mobility issues due to age, sickness or disability (mental or physical), poverty, or because of a lack of adequate and safe public transport services. With a fleet of minibuses specially adapted to assist people with mobility equipment or additional mobility needs, People to Places delivers high-quality services aimed at improving social inclusion and accessibility. In addition, we also provide Shopmobility services in Windsor and Maidenhead town centres, this service provides the loan of wheelchairs and mobility scooters to people with limited mobility, to help them shop and access leisure and commercial facilities within the area.
We’ve been fundraising since 1988, but this newly created role allows you to consolidate our past successes, significantly diversifying and enhancing the quality and value of our supporter base.
As a senior manager in the organisation, this post gives you the opportunity to develop our support for local people who are lonely, isolated and with little or no mobility. Therefore, you will contribute to enhancing the organisation, as well as playing a critical fundraising role.
You are ambitious, with the drive and expertise across a range of fundraising activities. So, you will have:
- Experience with identifying funding opportunities, particularly through grants, maintaining a pipeline of opportunities, taking a creative approach to problem solving, to capitalise on opportunities.
- A good track record of achieving fundraising targets, generating income through a range of sources including Trusts/high net worth individuals, Corporate Partners and Commissioned Services.
- Excellent communication skills, including verbal and written, with the ability to create compelling cases for support and delivering impactful presentations that tell stories and lead to new supporters getting involved.
- A strategic and evidence-led approach to measure impact and influence change, with strong influencing skills in a range of settings.
- Nurturing and growing relationships with a range of stakeholders and able to quickly build trust and confidence including working with and building strong, positive relationships with Trustees and our keen volunteer base.
With excellent organisational and prioritising skills, risk management and decision making, ideally you will have team leadership experience including volunteer management or delivering fundraising through the use of volunteers. An understanding of the needs of people with mobility issues and disabilities is desirable but not essential.
Location: Our main office is located in Maidenhead and we have Shopmobility offices in Windsor and Maidenhead that may also be used.
Hybrid working is available, in the context that, initially at least, this post needs to be highly visible, both internally and externally.
Hours: 37.5 hours per week Monday – Friday including some evenings and weekends
Delivering Independence and Tackling Isolation
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting new role to develop a peer support group for people recently diagnosed with dementia and their family carers and to co produce a programme of activities so that they can continue to engage in stimulating activities in the community.
This role has been developed as a response to consultation on what people in Newham living with dementia want in order to live well with the disease. The successful candidate will be working with a small team of communitiy dementia support colleagues.
Please submit a cv with a covering letter telling us why you are interested in the role, and how you meet the person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Inclusion Barnet is Barnet’s Deaf and Disabled People’s Organisation (DDPO), led by a board and senior management team of disabled people, and we’re passionate about using our lived experience of disability to work towards inclusive communities and greater social justice for all. This role works on issues across all Barnet’s diverse communities, and all work needs to be undertaken through an equality and access lens. Therefore, we’re looking for someone with their own lived experience of disability (which could include mental health issues or a long-term condition), a commitment to the social model of disability, and an ambition to contribute to a fairer society for all. We also particularly welcome applications from global majority candidates, who are currently underrepresented at leadership level in our organisation.
The successful candidate will be our strategic lead within our award-winning Barnet Together partnership, working as an equal partner with Young Barnet Foundation and Groundwork London. You’ll be overseeing our community organisation support, ensuring that the team meet their KPIs and that we also deliver on our work to challenge inequalities for marginalized groups. You’ll represent the voluntary sector at the most senior level in Borough meetings, and support the development of the VCSE Alliance for North Central London.
You’ll also oversee our libraries, strategizing and identifying opportunities to enhance the service, and act as contact point in our role as Locally Trusted Organisation for the Grange Big Local.
To succeed, you will need extensive experience of the voluntary sector, partnership management, and the gravitas to represent the sector to senior local leaders. You’ll be a natural problem solver and an advocate for equality, as well as a collaborative, coaching manager; a great relationship builder with tact and emotional intelligence, and a champion for the contribution of the sector to the borough, and society more widely. In return, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work.
This is a UK based role, and whilst most of it can be done from home, candidates need to have, or be willing to relocate to, a base within about two hours travel time from Barnet. We anticipate a need to be in Barnet on a weekly basis on average, for which travel will be paid. We encourage flexible working to suit your work/life balance preferences where possible. We also operate a Time Off In Lieu (TOIL) system.
To apply, please submit your CV with a brief covering letter explaining why you want to work for Inclusion Barnet, and how you would use your lived and professional experience to deliver the role.
Please explain your suitability for the role, and how you would use your own personal lived experience of disability to deliver inclusive and accessible community services for the local voluntary sector and residents.
The client requests no contact from agencies or media sales.
Are you looking for a part-time, flexible role where your exceptional writing and influenceing skills can help drive much needed systemic change?
This role is 15 hours a week which can be scheduled around your commitments and based from any location. You will have the option to join the team in Bermondsey, central London on occasion but the role can be fully remote.
Reporting to the Head of Fundraising and working alongside a full time Trusts and Foundations Manager, you will play a vital role in raising funds to support AVUK’s 10-year plan which will transform the life opportunities for deaf children in the UK. With experience of securing five and six figure sums from Trusts and Foundations and grant making bodies, you will identify and secure high-value partnerships taking us closer to our goal of raising just over £2m a year.
Working closely with the Head of Fundraising, CEO and Senior Management Team, you will develop high-quality, compelling proposals to secure significant funding partnerships that will transform life outcomes for deaf children.
Through exceptional research, bid writing and stewardship you will focus on securing six-figure plus funding partnerships and mange relationships for long term impact.
Research
- Research and identify prospective trusts and foundations and other grant giving bodies
- Grow and maintain a strong trust funding pipeline, creating new trust prospects for our priority funding areas
Fundraising
- Identify and manage a pipeline of high-value prospects and opportunities which have the potential of delivering five and six figure grants.
- Work with colleagues across Auditory Verbal UK to develop and submit high-value and high-quality trust and foundation bids, creating a compelling narrative, budget and outcomes for a range short, medium and long term projects towards our vision
- Develop personalised relationships with Trust and Foundation trustees and trust administrators, maximising every opportunity for cultivation and development
- Plan and organise opportunities for funders to view AVUK’s work first-hand, ensuring all safeguarding procedures are followed and met
- Represent AVUK at face-to-face meetings with donors and prospects, successfully engaging them with the charities aims and objectives
Reporting
- Compile comprehensive and compelling progress reports to feed back to grant makers in a timely fashion and incentivise continued support
- Alongside the Director of Finance and Operations, prepare accurate budgets detailing spending of specific grants
- Draw down on any multi-year grants as outlined in our annual budget
- Provide briefing notes and income pipeline on donor activities and potential funding opportunities
Essential
- Demonstrable success in securing six figure partnerships
- Proven experience of devising budgets and project plans and reporting against them
- Understanding of sector best practice and relevant fundraising/charity legislation
- Highly skilled communicator with fine-tuned influencing and relationship building skills
Desirable
- Wide ranging up-to-date knowledge and experience of fundraising in the UK
- Experience of working with a CRM system
- Interest in children/disability/hearing issues
The client requests no contact from agencies or media sales.
We are looking for a proactive, confident and dynamic individual to help us tell our story and get our voice heard. You will join our small creative and supportive team within an empowering, values-led organisation that is person-centred and ambitious to empower disabled people.
This is a new role, and is crucial to the development of the charity over the next three years. You will grow our brand, tell our story, and help develop relationships with partners, funders and the disability community.
We are looking for someone who has a natural flair for and an interest in communications, to develop and implement our aspirational plans, in particular through social media and the development of our website. We are looking for a dynamic content creator who can work independently, take initiative and proactively get our messages across to a wide audience across our various platforms.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 10 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Chiswick Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, part-time
21/28 hours per week over three/four days, primarily weekends but flexible over a seven-day rota
Salary
£23,933 pro-rata plus OTE Bonus
Location
Chiswick
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 10 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Chiswick Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time
Salary
Up to £30,000 dependent on experience, plus OTE Bonus
Location
Chiswick
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Barnet Mencap has been helping people with a learning disability and/or autistic adults in the London Borough of Barnet for nearly 60 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.
We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 22 days of annual leave per year pro rata (plus Bank Holidays), we have a TOIL system to allow flexible working. There will always need to be some face-to-face work, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light card.
Job Overview:
We are seeking a motivated and compassionate individual to join our team as a Hate Crime Reporting Coordinator. As Hate Crimes are still under reported, the successful candidate will play a crucial role in increasing awareness of Hate Crime in Barnet and working on a multi-agency basis to coordinate community awareness raising events, ensuring residents, statutory and voluntary organisations, and others are informed about Hate Crime and know how to report it.
This role requires community engagement, delivering staff training workshops, monitoring and reporting hate crime data, and a commitment to a victim-centred approach.
The post is funded by MOPAC
Key Responsibilities:
· Engage with residents and diverse communities, including disabled people, LGBTQ+ groups, and Gypsy Roma Traveller groups to raise awareness about reporting hate crime.
· Coordinate communications and community events to raise awareness of Hate Crime and encourage reporting.
· Organise and conduct workshops and forums for diverse community groups.
· Train staff and volunteers to identify hate crime and support clients to report incidents to the Police.
· Monitor national and local hate crime data, including incidents recorded by Barnet Hate Crime Reporting Centres and produce quarterly reports of the work to tackle Hate crime in Barnet
· Support victims to report hate crimes and incidents to the Police and signpost to relevant support organisations.
· Support Barnet’s network of Hate Crime Reporting Centres including co-ordinated communications and staff training.
· Develop Barnet’s Safe Places Scheme for people with learning disabilities, autistic adults and adults-at-risk.
To apply, please submit your CV alongside a statement explaining how you meet each of the points in the Person Specification, or fill in the Application Form.
Any applicant with a disability that meets the essential criteria will be shortlisted and invited to interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Be part of something extraordinary at Epilepsy Society. We are seeking a values driven Policy & Public Affairs Manager to join a charity that provides world leading support for people with epilepsy through Care, Research and Advocacy.
About the role
We are looking for someone to join our award-winning campaigns team and help us to progress change through political engagement at both national and local level. We have an impressive track record of working with government, locally elected politicians, professional organisations, patient stakeholder groups and other charities in the sector on a range of issues which affect people with epilepsy. This is an exciting opportunity to help bring about further change that will make a real difference to the lives of people with epilepsy.
The postholder will develop an effective programme of policy and public affairs work across the UK to have maximum impact for people with epilepsy and to raise the public profile of epilepsy.
You will work with the Head of External Affairs and other team members to support and deliver a Communications and Influencing Strategy for the charity.
We seek a highly motivated individual to work with the CEO, Management Team and colleagues from across the organisation to achieve challenging targets.
You will be able to work independently and collaboratively and have the ability to influence and inspire people at all levels (industry, government, agencies, politicians, patient groups, charities, our beneficiaries and our staff and volunteers).
The post holders should demonstrate our people values of CAIRO (Caring, Accountable, Improving, Respectful and Open.
Some information about us
Epilepsy Society’s Vision is a full life for everyone affected by epilepsy. We want everyone affected by epilepsy to have the best opportunity for a full life – as free from seizures as possible. We set out to make a difference to every person affected by epilepsy whatever their background, however seriously it impacts on their life, and whether they have the condition themselves or are close to someone with epilepsy.
What we can offer you
We will offer you a competitive salary, a generous holiday entitlement (27 days plus bank holidays. Pro-rata for part-time & bank roles) with the ability to buy and sell annual leave, a generous Employee Referral Scheme, Length of Service awards, access to shopping discounts and cashback with thousands of retailers, a Staff Recognition Scheme, excellent training and development opportunities.
We also have a generous group pension scheme, life assurance and an Employee Assistant Programme (with confidential helpline with any support you might need).
On-site, there is plenty of free car parking, a Café and beautiful grounds to work in and be surrounded by.
If you have the right skills and experience and are inspired to apply, please do so by uploading your CV and covering letter (one A4 page) explaining how you meet the person specification for the post and why you are applying for the role.
The client requests no contact from agencies or media sales.