The Angel, Greater London
£23,000 per annum + benefits
Contract, Full-time
Job description

Are you passionate about Dog Welfare?  Do you want to be a part of the team that makes a difference?

We are recruiting for two Team Assistants to join our Veterinary Team and assist on diverse range of projects.

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 9,000 dogs; we never put a healthy dog down.

The Dogs Trust Veterinary Department is a friendly team of veterinary nurses, veterinary surgeons and administrative staff working in the London Office. The primary responsibility for this team is to provide case guidance and management options for dogs within our care across our network of Rehoming Centres and other veterinary related schemes such as Outreach, Shared Adoption Scheme (SAS), Veterinary Support Fund (VSF) and the Emergency Trust Fund (ETF).

In this varied role you will provide full support to the team; processing responses to mailouts, generating new documents and ensuring our relevant systems and databases are kept up to date. Always delivering a friendly customer service; you will also monitor the Veterinary Nurse email inbox and become a first point of contact Rehoming Centre teams, vets and adopters regarding SAS and VSF dogs as well as other projects.

Building on your interest in animal welfare you will also build relationships with Veterinary practices helping us to learn about dogs in our care and to support the team with processing of prescriptions.

With excellent communication skills and ability to engage with different audiences you will have experience in an administrative role or customer service role and have strong attention to detail.

In return for all of this, we have a comprehensive benefits package, which includes excellent annual leave and pension allowances, and you will you join a team of highly professional and driven colleagues in a brilliant upbeat and collaborative environment, all with a genuine passion for dog welfare.   

The role will be remote initially as we continue to be home based under COVID-19. However, the candidate should be able to commute into our London office in the long term. There is also occasional travel to our rehoming centres across the country in the long term.

More about Dogs Trust
Dogs Trust

Dogs Trust, the UK’s largest dog welfare charity, has an income of over £90 million. The Trust, which cares for around 15,0... Read more

Refreshed on: 27 January 2021
Closed date: 02 February 2021
Job ref: 1597
Tags: Admin, Operations