This role will be responsible for monitoring engagement, including daily reviews of comments and tweets etc. across all of our social channels and maintaining our log of standard responses.
The successful candidate will assist the team with the day to day social media posts – ensuring we uphold our positive engagement on all of our channels, with varied fun and topical content.
Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 9,000 dogs; we never put a healthy dog down.
The Digital Experience department creates a seamless and integrated digital experience for our customers, ultimately to help ensure a happy life for all dogs.
The team includes experts in digital product, digital marketing and social media as well as ensuring we are providing a first-rate end-to-end experience for dog lovers, dog owners and supporters.
The Digital Experience team sits within the Communications and Digital directorate. Communications and Digital plays a central role at Dogs Trust. We help people know, love and understand the charity and take action to support the charity’s work.
We use our understanding of Dogs Trust and audience need to produce impactful and creative on-brand communications, liaising with the media and celebrities, and engaging directly with our supporters.
We also play a crucial role in evolving the digital supporter experience and use our internal communications expertise to communicate key messages to employees across Dogs Trust.
This role also takes part in the out-of-hours social media rota. There may be some travel and overnight stays required as part of the job.
The role will be remote initially as we continue to be home based under COVID-19. However, the candidate should be able to regularly commute into our London office in the long term.
At Dogs Trust we value diversity and we're committed to creating an inclusive culture. We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission. Should you need any adjustments to the recruitment process, either at application or interview stage, please contact us.