Hours worked: 2-7pm 3 days a week Mondays, Tuesdays and Thursdays
Total: 15 hours per week during school term time only (37-38 weeks a year)
Contract: One year contract, with potential to extend
Start date: June ideally, or September
Salary: £23,500 pro rata, with 6% pension contribution (based on employee 2% contribution)
Holiday allowance: 25 days pro rata, to be taken during school holidays only.
Working from: Home based, with access to our office (based in Victoria) if needed. A work laptop will be provided.
About Doorstep Library:
Here at Doorstep Library we believe in the power of words to take you places. We are a not-for-profit community organisation dedicated to bringing the gift of books and the joy of reading into the homes of families who need our support. Our Home and Online Reading Volunteers go into homes in disadvantaged areas across London, to inspire a love of books, of stories and storytelling, and to instil a lifelong passion for reading.
Equipped with a reading stool and a supply of books, our volunteers are right on the doorstep, ready to use books to fuel children’s natural love of stories, fire their imaginations, and encourage their appreciation of reading. Our goal is to help each child develop the self-confidence and essential skills they need to access all the opportunities that will come their way in life. Whether in person, or online, we are there to support children and families who need us most. With our long-term support not only do we spark the joy of reading for both children and their parents, but families are able to build up their self-confidence and trust in others in the community, towards professionals and the world of education.
The organisation has gone from strength to strength. Now in our 10th year we will shortly be expanding into our fourth London borough and developing our new Online Reading Sessions – bringing our unique service to even more families.
About the roles:
We are currently looking for two part-time online Team Leaders to coordinate three online projects each. You will be truly passionate about the work that we do to support children and families in disadvantaged areas of London.You will be involved in the development and delivery of our new Online Reading Sessions three days per week. These sessions are run by our volunteers via Zoom and our internal database. You will be responsible for coordinating approximately 60 volunteers and 85 families, being ‘on call’ for any issues that may arise, and stepping in to reading sessions where needed. You will liaise with volunteers within and outside of the sessions to support any questions or advice they may need, as well as responding to needs of the families whether that’s book requests, tech help, or researching information on other support organisations.
Technology will not faze you, whether that is competency using our internal database, Zoom or other methods of communication, and you will have the ability to support others to do the same. You will be a team player willing to support the Projects Team and other colleagues when additional tasks arise relating to our services for families and wider organisational aims.
This is a fantastic opportunity to be part of a brand new and unique online offer for families, adding your voice to its development.
Reporting to: You will be working closely on a day-to-day basis with our Online Programme Manager, and reporting to them for HR purposes.
To review volunteers’ weekly notes thoroughly and respond to any queries, issues or requests, and escalate concerns to the Online Programme Manager
To coordinate and support the volunteer team on their Doorstep Library online project, and contribute to achieving targets
To liaise with the Volunteer Coordinator and Online Programme Manager to ensure appropriate pairings for new volunteers
To support individual volunteers as issues arise, reporting concerns to the Online Programme Manager
To deliver a system of individual annual appraisals for volunteers
To coordinate and participate in regular support sessions with the volunteer teams, and have an ‘open door policy’ when other support is needed in between
To work with the volunteers to understand and review regularly the needs of each child/family
To know the families well and to visit online families, as part of the volunteer team as and when necessary
To assist the Online Programme Manager in reaching out to new families, making links to external organisations and agencies to promote what we do and receive referrals
To focus on getting to know “Priority” families (those that require additional support) and support volunteers allocated to them. To keep the Online Programme Manager well informed about the progress or difficulties of each of these families and provide direct support for priority families as required
With the Online Programme Manager, to research and coordinate the implementation of the signposting programme and guide volunteers to community services, activities and local and specialist organisations relevant to specific families
To contribute to the end of term internal reports as required
To attend Project Team meetings to share knowledge and best practice, and to review activities and progress across projects (ideally with flexibility to attend occasional meetings outside of regular hours, paid)
To support the Book Coordinator and Online Programme Manager to ensure e-book resources stock is adequate for online sessions, and appropriate books are sent to children’s homes
To support the Online Programme Manager in day-to-day admin to ensure the smooth delivery of all projects
To undertake additional duties as from time to time may be required
The client requests no contact from agencies or media sales.