Dorchester, Dorset (Hybrid)
£34,000 - £36,000 per year
Permanent, Full-time
Job description
This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

We are a local and well-established charity, looking for a committed, innovative, and collaborative Operations Manager to ensure that our advocacy is the best it can be, and that we continue to thrive as an organisation. You must be passionate about championing and supporting the most vulnerable people in society. Our job is to represent peoples’ views and wishes so that they have as much control over their own lives as possible.

We have a team of 30 advocates and business support staff, and complete around 2000 advocacy cases every year. You will be responsible for our team of advocates and services (including Care Act Advocacy, IMCA and DOLS), supported by skilled colleagues in administration and finance. Our advocates are amongst the most experienced in the business, and you will need to work alongside them, using their views and experience to provide direction and to make the most of development opportunities.

Here’s what an advocate said about working for us (March 2022):

“Working with Dorset Advocacy is like traveling in a Rolls Royce, every part of the organisation works perfectly with each other. Everyone is friendly and the respect I get from other professionals goes to show how hard staff have worked to ensure vulnerable adults have a voice. I am respected as a professional and am able to manage my own diary to suit my needs.”

Main duties

  • Operational contract monitoring & compliance ensuring effective and efficient service delivery from the advocate teams.
  • People management
  • Data management - reporting and data analysis
  • Development and growth
  • Governance
  • Safeguarding, confidentiality, statutory requirements


  • 25 days annual leave plus bank holidays (pro rata)
  • 5% employee pension & 3% employer contribution 
  • Supportive working environment with remote access to colleagues and managers 
  • Employee Assistance Programme with Health Assured
Application Instructions

Please use your CV and covering letter to demonstrate how you meet the criteria in the person specification.

More about Dorset Advocacy

About Dorset Advocacy

We have been providing Advocacy in Dorset for over 25 years. We work in a person-centred way, ... Read more

Refreshed on: 02 June 2022
Closed date: 06 June 2022 at 00:00
Tags: Senior Management, Advocacy

The client requests no contact from agencies or media sales.