East Anglian Air Ambulance (EAAA)
Norwich, Norfolk
£25,490 - £29,131 per annum (depending on experience)
Contract, Full-time
Job description

CRM Manager
 Norwich Office & Home Working
Hours: Full-time
Contract: Fixed-term contract for a minimum of 12 months
Annual Salary: £25,490 - £29,131 per annum (depending on experience)

We have an exciting opportunity for an experienced CRM Manager to join our lifesaving charity as we continue to implement our new CRM (MS Dynamics).

With experience of project management, you will own and lead the implementation and development of the new system, supporting users and working with other stakeholders in the charity to ensure operational processes and integrations are fit for purpose. Managing the expenditure budget of the project and the day to day activity related to the CRM system, you will ensure it is effective and compliant and will use your experience of supplier management to seek advice and support when required.  

A high level of competence across the Microsoft portfolio and experience in the use of reporting tools (eg Power BI) and import/export tools (eg Scribe), are essential. 

The CRM is the heart of all our fundraising activity and is used by all charity staff who are not directly operational; its efficient and accurate functionality is essential to the economic success of the charity so this role is vital to ensure we get our fundraising right.

Closing Date: Monday 02 November (9am)
Interview Date: Thursday 12 November

If you would like find out more about this position and to complete the online application process, please click the apply button to be directed to our website. 

Our Support staff are currently blending home and office working, following COVID-19 safe working practices. Please make sure that any application you make clearly demonstrates that you live, or will be living, within a commutable distance of the main place of work.

At the current moment in time we have no plans to advertise this role with an agency. If that changes, we will be contacting our preferred supplier in the first instance. 

Posted on: 13 October 2020
Closed date: 02 November 2020
Job ref: 156106_EAA
Tags: Management, Operations