London, Greater London (Hybrid)
£35,000 - £45,000 per year
Permanent, Full-time
Job description

The Cares Family helps people find community and connection in a disconnected age. First established in 2011, our objectives are to reduce loneliness and isolation by creating and supporting meaningful mutual relationships between people who might not otherwise interact; to help people feel belonging, purpose and power in a rapidly changing world; and to bring people together to reduce the gaps across social, generational, digital, cultural and attitudinal divides.

East London Cares is the youngest of The Cares Family charities and after launching in October 2019, had only six months of face-to-face programmes before the pandemic and lockdown restrictions hit. Nonetheless, East London Cares has connected over 1000 older and younger neighbours in Hackney and Tower Hamlets, through our core programmes. We're excited to now be looking for a Head of Programmes to lead this dynamic team.


East London Cares’ Head of Programmes is responsible for the day-to-day oversight and management of our programmes bringing older and younger people together in east London. Our core programmes are:

  • Social Clubs – group activities bringing older and younger neighbours together to share friendship and new experiences through dance parties, local history nights, new tech workshops and more.

  • Love Your Neighbour – one-to-one intergenerational friendships through which people share experiences, stories, support and time.

  • Outreach – proactive work that identifies people at risk of loneliness in our neighbourhoods and invites them into our communities, for example through door-knocking, stands in local chemists and supermarkets, and local partnerships.

Your role will be to manage a team of three programme coordinators (this could grow), and to oversee the quality and coordination of their activities in line with our goals and targets. You will drive efficiency, innovation and impact in those programmes, and ensure they remain ambitious, safe, welcoming and inclusive in line with our mission and values. You will also play a key role as part of The Cares Family management team, regularly supporting and collaborating with Heads of Programmes from every branch to contribute to the organisation’s strategic direction.

All of the above requires a broad set of skills which you might have developed while managing a team in other charities or organisations, or by leading community projects. We're looking for someone who is passionate about our mission and programmes, and who can encourage, motivate and support a team with big ambitions. 

You will be a caring and collaborative leader, who can think creatively to meet objectives and KPIs. And you'll be someone who thrives on seeing people grow in confidence, make new friendships and feel more connected to their community.

More about The Cares Family

The Cares Family (currently North London Cares, South London Cares, Manchester Cares, Liverpool Cares and East London Cares) is a group of... Read more

Refreshed on: 19 May 2022
Closed date: 19 June 2022 at 23:30
Tags: Management, Project Management

The client requests no contact from agencies or media sales.