Eastbourne, East Sussex
£20,097 - £22,838 per year
Permanent, Full-time
Job description

Refuge Worker

Our client opened the world’s first safe house for women and children fleeing domestic violence in Chiswick, West London in 1971. Since then the charity has grown to become the country’s largest single provider of specialist domestic violence services. On any given day, its national network of services supports over 6,500 women and children. Committed to a world where domestic violence is not tolerated and where women and children can live in safety, our client aims to empower women and children rebuild their lives, free from violence and fear.

Position: Refuge Worker
Location: East Sussex, Eastbourne (with the ability to travel on occasion)
Job type: Full Time, Permanent
Hours: 37.5 hours per week
Salary: £20,097 - £22,838 per annum
Benefits: 28 days annual leave, Peoples Pension scheme, an employee assistance programme and a savings / bonus discount portal.

Closing date: 1st November 2019

About the role:

Do you think it is a national disgrace that in England and Wales, two women a week are killed by their partner or ex-partner? Or that one woman in every four will experience domestic violence at some point during her life?

Do you want to work for an organisation that provides a voice for abused women, and plays a vital role in ensuring that life-saving services are in place to support them? If so, then the role of Refuge Worker may be perfect for you.

As Refuge Worker, you will be responsible for providing high quality practical and emotional support to survivors of domestic violence and their children living in their refuges.


- You will ensure the smooth running of the refuge, including the admission of survivors of domestic violence to the refuge.
- You will also assess and advise on their entitlement to welfare and housing benefits.
- You will develop support plans for each resident and aid them to obtain permanent accommodation.

About you:

The successful candidates will have evidence of strong casework management skills, good written and verbal communication and an understanding of the importance of maintaining professional boundaries. Knowledge and direct experience of providing support to women is essential as is a current understanding of legislation relating to domestic violence including civil / criminal legislation and welfare rights. The ability to travel on occasion, and to work as part of an on-call rota is also essential.

Other information:

Our client is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. They offer the first Regulated Qualifications Framework (RCF) accredited qualification for their profession.

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Our client is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity they work hard to keep their costs down.

You may have experience of the following: Refuge Worker, Charity, Charities, Third Sector, Domestic Violence, Not for Profit, Survivor Support, Refuge, Aid, Care, Welfare Rights, Criminal Legislation, Women’s Advice, Residential Support, etc.

Ref: 89763

Posted on: 21 October 2019
Closed date: 01 November 2019
Job ref: 89763
Tags: Advice, Information