Eden Brown is pleased to be working in conjunction with a large, high profile charity on their Supporter Development Manager vacancy. This job can be home-based anywhere in the UK, based in their London HQ or in one of their UK hubs.
The Supporter Development Manager will join a successful team responsible for optimising established campaigns as well as looking to innovate and develop the retention programme. You will quickly build excellent relationships within the charity and with supporters and have a strong commitment to outstanding supporter care.
The role is primarily responsible for retaining and developing their existing supporters. It is essential to the charity's aim of providing excellent experiences for their supporters that deepen engagement and maximise the support they receive to fund their life-changing work. This role is directly responsible for implementing the supporter development strategy and plan to promote a variety of product areas including gaming (raffle and lottery), regular giving and cash donations. You will deliver 'warm' supporter development campaigns and activities to maximise net income and provide supporters with a meaningful supporter journey.
You'll help the charity continue to adapt and optimise their fundraising through the challenging environment created by Covid-19. They are looking for a professional and knowledgeable fundraiser to support the delivery of their strategy.
As the Supporter Development you'll be able to demonstrate a solid track record of direct marketing and delivering successful campaign activity, as well as having excellent communication and project management skills alongside a good understanding of data and segmentation.
You will need to be highly organised and have experience of leading on multiple projects, with a clear focus on optimising and improving delivery at every opportunity as well as have experience of managing various workstreams and will be able to produce high quality work to meet deadlines and targets, ensuring we are always delivering high performing activity.
Eden Brown is committed to equality in the workplace and is an equal opportunity employer.