Kentish Town, Greater London
£26,871 pro rata (21 hours/week)
Contract, Part-time
Job description

Elfrida Rathbone Camden has secured further funding for our keynote multidisciplinary family support service delivered in partnership with Citizens Advice Camden. We are seeking to fill several posts for this innovative and exciting project. The Community Connectors' Project Worker will be responsible for recruiting and supporting parents who want to act as Community Connector volunteers for other families who need help to participate in community activities, access services and increase their resilience.

Main Responsibilities

  1. To act as the first port of call for Community Connectors’ queries and support needs.
  2. To publicise the Connectors’ recruitment and training programme on relevant networks
  3. To find ways to build on the strengths of volunteers and look out for opportunities to support their development
  4. To provide support to Connectors for their personal development by offering information, advice and appropriate signposting if necessary.
  5. To collate Connector’s baseline and exit questionnaires and any other monitoring information as necessary.
  6. To assist with publicity and outreach with regard to ERC Family Support Service, liaising with relevant professionals, community groups and other networks where possible.
  7. To participate in training to meet identified needs.
  8. To follow Elfrida Rathbone Camden’s policies and procedures including those relating to confidentiality, equality and diversity and health and safety.
  9. To carry out other duties as appropriate and required.
  10. To identify and report any safeguarding concerns, and work to follow Elfrida Rathbone Camden’s Safeguarding Children Policy
  11. To follow all other Elfrida Rathbone Camden policies and procedures including those relating to respect to Confidentiality, Equality and Diversity, and Health and Safety.


Person Specification

Qualifications / Experience

  1. Experience of working with parents to empower them to develop their potential.
  2. Experience of supporting volunteers in service design and delivery.
  3. Experience of delivering services in diverse urban communities to support families.


Knowledge / Skills

  1. Enthusiasm and willingness to think outside the box/go out of the way if necessary, to make a difference.
  2. Knowledge of the network of statutory and voluntary sector services available to families, and how to gain access to that network.
  3. Empathy with, and understanding of, the challenges and stresses faced by vulnerable children and their families.
  4. Insight into specific difficulties faced by families from minority groups, such as BAME families, parents with learning disabilities or parents of disabled children.
  5. Ability to engage parents and build up their confidence especially through voluntary work.
  6. Understanding of the importance of confidentiality in working with families.
  7. Commitment to working within an equal opportunities framework, and towards addressing barriers preventing access, inclusion and participation for service users.
  8. Effective communication skills in engaging with service users and professionals including good written and spoken English.


9. Relevant qualifications in any of the following:

  • Childcare
  • Counselling
  • Play or family therapy
  • Social work
  • Learning disabilities
  • Parenting groupwork/programmes
  • Advocacy

Please go to our website to apply and find out more about. Feel free to contact us should you have any questions. We look forward to hearing from you soon!

Deadline: Monday 8th July, 9am (interviews to be held on 16th or 17th July)

More about Elfrida Rathbone Camden
Elfrida Rathbone Camden

Elfrida Rathbone Camden is a multi-faceted charity which has been delivering services in the London Borough of Camden since 1982. The orga... Read more

Posted on: 20 June 2019
Closed date: 08 July 2019
Job ref: Community Connectors' Project Worker
Tags: Social Work, Practitioner