Gravesend, Kent
£28,000 per year
Permanent, Full-time
Job description

We are looking for a driven Database & Insights Manager who will take the lead in this position, grow the future insights needs, help steer our fundraising direction and manage our supporter care team. This is a new role, which is pivotal in our drive to make more evidence based decisions to improve our fundraising and engagement initiatives and overall performance. The role will help us to deepen engagement and enhance the experience our supporters have with us.

You will be working closely with your fundraising colleagues as well as your communication colleagues to ensure Management Insight is delivered to a high quality, meets stakeholder expectations and makes an impact, contributing to the increase of income raised for ellenor.

This will involve developing high quality measurement and analysis of income generation performance, supporter interactions as well as delivering insights to underpin and inform the direction of our overall engagement across ellenor.

Does this sound like you

Are you looking for the responsibility to make a real positive impact on the finances of a locally loved hospice?

If so, we would very much like to hear from you.  Please find  the Job Description and an opening letter from our Director of Income Generation in the attachments.

ellenor Hospice is a specialist palliative care provider for adults and children in Dartford, Gravesham and Swanley, and for children across West Kent and the London Borough of Bexley.  The organisation has in-patient and outpatient and Living Well services at Northfleet, comprehensive Hospice at Home services and a range of out-patient and community services all supported and delivered through a multi-disciplinary team.

This post is subject to Enhanced DBS clearance.

An employer contributory pension scheme is available, and NHS Pension Scheme members can transfer in their pension.


Closing date 29th September

Interviews will take place on 5th October


ellenor is an equal opportunities employer and is committed to providing a fair and equitable

workplace, where everyone is treated equally without discrimination.

Refreshed on: 20 September 2020
Closed date: 29 September 2020
Tags: Fundraising

The client requests no contact from agencies or media sales.