Stewardship and Supporter Care Officer
As the Stewardship and Supporter Care Officer, you will play a key role in the ensuring the overall success and functioning of the fundraising team. You will be the first point of contact for supporters, ensuring they feel valued and supported. In this vital role, the successful candidate will bring previous supporter or customer service experience to help deliver outstanding supporter care.
The Stewardship and Supporter Care Officer will be resourceful, organised and a proactive team player with excellent communication and interpersonal skills. You will need to juggle multiple tasks with drive and enthusiasm, be able to work with minimum supervision and show good judgement and initiative. Previous experience with a fundraising CRM system or relational database is essential, and you will need to learn new tools and systems quickly.
The client requests no contact from agencies or media sales.