• Are you looking for volunteer roles ?

    Go to volunteering section

24

Public Facing Jobs

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Top job
Citizens Advice Southwark, Southwark (On-site)
£26,662 - £27,039 per year
Provide a quality service to clients through face to face, telephone and digital gateway assessments.
Posted 1 day ago
Closing today at 23:30
Beat Eating Disorders, Norwich, Norfolk (Hybrid)
£28,444 per year
Developing policy and communicating to stakeholders to bring about change.
Posted 2 weeks ago
Speech and Language UK, London (Hybrid)
£14,437 - £15,691 per year (FTE £28,875 – £31,382)
Posted 1 week ago Quick Apply
Church Mission Society, Oxford, Oxfordshire (Hybrid)
£24,256 per year (based on 4 days)
Do you have outstanding communications and customer care skills? Are you ready to bring delight to donors and help a busy team achieve key f
Posted 5 days ago
Synchronicity Earth, WC2A, London (Hybrid)
29,000
An exciting opportunity to join a team that is working to support overlooked and underfunded conservation efforts around the world.
Posted 1 day ago Quick Apply
CoachBright, Camden Town (Hybrid)
£23,000 - £25,000 per year
Programme Officer
Posted 4 days ago Quick Apply
Closing in 5 days
Council for At-Risk Academics (Cara), London (Hybrid)
£29,160 per year
Posted 3 weeks ago Quick Apply
SMART, Multiple Locations (Hybrid)
£28,500 - £29,500 per year
Posted 4 days ago Quick Apply
Closing in 5 days
St Mungo's, City of London (On-site)
£31,703 - £35,578 per year
Posted 2 days ago
Closing today at 23:59
East & North Hertfordshire Hospitals' Charity, HA6, Northwood (On-site)
£11.67 per hour
Seeking an organised and enthusiastic individual to assist our team in raising funds for the much loved Mount Vernon Cancer Centre
Posted 2 weeks ago Quick Apply
Closing in 6 days
Wallington County Grammar School, Wallington (Hybrid)
£33,648 - £34,869 per year - Dependent upon skills and experience
We require a Development Manager to raise funds to further enhance the quality of education for students at our Grammar School
Posted 1 week ago
Page 1 of 2
Citizens Advice Southwark
Southwark, Greater London (On-site)
£26,662 - £27,039 per year
Full-time
Permanent
Job description

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

  • Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
  • An understanding of the main enquiry issues involved in assessing clients' problems
  • Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Closing date: 9.00 am Tuesday 7th May 2024 

Interviews will take place on: Thursday 9th May 2024

For further information and an application pack please click on the Apply button.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Registered charity no: 1070263

“Providing free, independent, confidential and impartial advice”

Posted on: 19 April 2024
Closing date: 07 May 2024 at 09:00
Tags: Advice, Information,Advocacy,Social Work