Supporter Services Officer Jobs
The purpose of this role is to provide efficient and comprehensive administrative support to the joint directors of development and engagement (D&E), and director of policy and strategy (P&S). This would be an ideal role for a well-organised and enthusiastic candidate who is looking for the next step in their business administration career. The post-holder will also work closely with colleagues in the chair’s, chief executive’s, deputy chief executive’s and other directors’ offices, and will be a key member of a busy, but collaborative, executive support team (EST).
The director of D&E and the director of policy and strategy work across the organisation and with multiple external stakeholders to forward the work of NHS Providers on behalf of our members. The post-holder must be a team player with an ability to work flexibly across the organisation, prioritising and managing their own workload amid conflicting demands and busy work periods. Excellent judgement and discretion, and an ability to promote a positive image to both internal and external stakeholders, are essential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Refettorio Felix is an innovative charity providing a restaurant quality 3 course meal freshly made entirely from surplus food in our beautiful space, for free, to vulnerable and economically insecure adults. It also offers wrap around care and support in areas such as housing, mental health and employment.
We offer our services Monday to Friday during the day. At night and at the weekends the space is for hire as an event venue for weddings, parties and corporate events.
The role is made up of three major components:
1. Focus on the delivery of the commercial events, being heavily involved in all aspects from marketing through to handling enquiries, and then managing the client relationship and their event to conclusion.
2. To organise fundraising events in the space.
3. To assist with the marketing of the charity in general, including the day to day management of the social media channels.
You should have some knowledge and interest in web sites, an interest in food would be an advantage. Specific experience in a similar role professionally is not essential, your knowledge could have come through voluntary activities, hobbies, university clubs or elements picked up through part time jobs. The essential qualities for this role are being highly organised, highly creative and passionate about the charities mission.
Main duties and responsibilities:
· Create and deliver fundraising events in the venue.
· Operate the commercial events office on a daily basis - this includes but is not exclusive to: - managing new clients; receiving inbound enquiries: conducting site visits and recording and managing booking details, invoicing and booking necessary staff as required.
· Operate day to day the Charity’s’ Social Media Channels
· Support the management of the charity’s website.
· Assist with the implementation of the commercial events and general charity’s marketing plans, using relevant elements of the marketing mix.
· Develop and produce promotional materials, including copywriting and liaising with other departments, agencies and suppliers.
· Raise the profile and brand of all our facilities and services
· Maintain relationships with agencies, relevant publications, suppliers etc.
· Complete monthly marketing and sales analytics.
· Assist with strategic decision making and reporting.
· Create (yourself and/or using professional photographers) and curate photography to maintain a relevant, up-to-date stock of images for charity publicity, event sales and marketing.
The client requests no contact from agencies or media sales.
Description:
- Closing Date: Thursday 2nd May
- Salary: £26,400
- Working Pattern: Full-time
- Contract: Permanent
- Job Location: Greenwich
- Interview date: Thursday 9th May
- Start date: ASAP
- Reporting to: Programme Manager
About the organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.
Why work at The Access Project
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Programmes, Strategy & Impact, Volunteering, Fundraising & Communications and Operations to achieve our mission.
The vision of our people strategy is to enable and inspire all employees to achieve, grow, succeed and thrive. We regularly have opportunities for people to share their ideas in various working groups, generating strong teamwork across the organisation.
In the last year we engaged with staff across our organisation and co-created an Equality, Diversity and Inclusion vision and strategic objectives. Our work on this will develop throughout 2024 to ensure The Access Project can foster an equitable place to work.
We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they’re proud to tell people they work at The Access Project.
Our values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”
About the role
This vacancy is for a University Access Officer to work across two schools in Greenwich, London. Our schools are shown on a map The Access Project schools on our website.
The University Access Officer works with school staff at all levels, volunteer tutors, and with the rest of The Access Project’s team to ensure that the delivery of the programme is optimised.
Role responsibilities
• Engage with students in school and enrol them onto the programme
• Match students with volunteer tutors
• Monitor student attendance to tutorials and devise innovative solutions to encourage attendance
• Assess student progress towards being able to make successful university applications
• Upload information onto the Salesforce database (training is provided)
• Monitor the impact of tutorials, and intervene as appropriate
• Build and manage relationships with volunteer tutors to ensure they have a positive experience of the programme
• Manage tutor relationships and attendance to tutorials through weekly monitoring of systems, emailing and making phone calls.
• Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
• Chair and present at termly school meetings with Senior Management to report on programme progress.
• University Access Officers support the volunteering team by helping to deliver tutor training sessions, and attending university site visits, which take place on occasional Saturdays and weekday evenings (paid time off is provided).
• Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director
Person specification
● Able to deliver projects and manage administration accurately
● Able to communicate and influence with impact at all levels
● Able to effectively time manage
● Able to lead and manage change to embed the programme in school
● Resilient and adaptable
● Skilled in building and maintaining excellent relationships
Training and Development
You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from a Senior University Access Officer and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully.
Benefits:
• 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
• Employee Assistance Programme, a 24-hour helpline for staff
• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
• Interest-free travelcard loans
• Cyclescheme loans
• 3 paid Volunteering Days
• Employer’s pensions contributions (3%)
• CPD options
• The Access Project welcomes requests for flexible working arrangements
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Equal Opportunities Statement
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. We are working towards improvements with equality, diversity, inclusion and belonging.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
● Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
● Proof of qualification is required before the appointment is confirmed.
The client requests no contact from agencies or media sales.
We’re looking for an experienced trainer to lead on the implementation and delivery of the Learning and Development framework issued by the House of Bishops.
- Be responsible for the organisation, implementation and delivery of the national safeguarding learning and development framework
- Provide high quality face to face and online training to office holders (Clergy, Readers, those with Permission to Officiate), employees and volunteers in the Diocese of Coventry.
- Evaluate the effectiveness of the national training and adapt materials as appropriate for the diocese.
- Network and liaise with safeguarding trainers from other dioceses and be part of the regional and national training network to share knowledge and best practice.
- Assist in supporting a small team of volunteer trainers capable of delivering training within the Diocese of Coventry.
- Develop and maintain knowledge of national and local safeguarding policies and procedures.
- Be responsible for safeguarding training administration
- In conjunction with the DSA, undertake continual evaluation, review and monitoring of the learning and development framework and other training materials so that they are kept up-to-date with new legislation, guidelines and best practice in safeguarding.
- Be responsible for safeguarding training information on different platforms
- In liaison with the DSA/ADSA, respond to and act upon requests for advice, information and guidance from individuals in the church who are concerned about the welfare of a child or adult at risk of harm.
- To undertake any other activity within the scope of the safeguarding team’s work, and the role-holder’s skills and experience, as reasonably requested by the DSA.
The post holder is an employee of the Diocesan Board of Finance (DBF) and is line managed by the Diocesan Safeguarding Advisor.
Other key relationships include the Diocesan Safeguarding team, Parish Safeguarding Officers, Clergy and Readers.
An enhanced DBS check will be required.
Diversity, Equity and Inclusion
In the Diocesan offices we are committed to work with determination towards a fuller representation of the social, cultural and ethnic diversity which accurately reflects the people we serve in the Diocese of Coventry. We expect all employees to promote and model equity, diversity and inclusion in their working practices and relationships and to uphold principles of equality of opportunity in accordance with our legal and theological obligations as written in Galatians 3:28 which says, “There is neither Jew nor Gentile, neither slave nor free, nor is there male and female, for you are all one in Christ Jesus”.
If you have a disability, long-term illness or are neurodiverse, and you feel this prevents you from meeting any of the essential criteria, please contact us to discuss the adjustments we can make for you.
As an equal opportunities employer, we particularly welcome applications from United Kingdom Minority Ethnic / Global Majority Heritage (UKME/GMH) candidates who are currently underrepresented in our organisation. All appointments will be made on merit of skill and experience relative to the role.
All employees undertake mandatory Diversity, Equity and Inclusion training during their employment with us.
To find out more about this role please click on apply and this will take you to our website.
The client requests no contact from agencies or media sales.
Your role
Church Mission Society is passionate about God’s mission and fired up to see more and more people become followers of Jesus. As one of two Church and Supporter Care Officers you will bring delight to our donors by successfully dealing with their enquiries as their first port of call. You will also proactively contact supporters and churches to encourage them to give and engage with CMS. Through this, your role will make a significant contribution to supporting for the work of Church Mission Society.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have proven experience working in a customer/supporter facing environment. Administrative skills are essential and experience in telephoning to get results in a customer care environment is highly desirable.
It is also a requirement for this post holder to be in sympathy of CMS’s values and aims.
Further details can be found in the job description and person specification.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme , of which CMS is a member as part of our commitment to safeguarding.
The client requests no contact from agencies or media sales.
Central and North West London NHS Foundation Trust are advertising for a number of roles across Brent and Uxbridge.
We are looking for motivated, passionate self-starters who want to kickstart a career in the mental health sector. These position, with on-the-job training, is a fantastic opportunity to make a real difference and support those with mental health needs.
As an IPS Employment Specialist you will play a vital role in helping people with mental health needs find meaningful and fulfilling employment. You’ll receive all the training and support you need to take on the role, develop your skills, and have access to a broad range of opportunities. Joining a passionate and driven team, you’ll be working towards creating a fairer and more inclusive society for people with mental health needs.
We welcome applications from all experience levels and backgrounds. What you will need is the ability to motivate and build relationships with service users, strong organisational skills, the confidence to communicate and engage with a range of employers, and a fundamental belief that anyone with a mental health condition can work.
What is an IPS Employment Specialist?
This is a rewarding and dynamic role where no day is the same and you’ll be making a genuine difference to people’s lives. Using the Individual Placement and Support (IPS) model you’ll be:
- Supporting and motivating individuals with mental health conditions to access and sustain paid employment.
- Regularly meeting with clients to listen, offer support and help them identify their best job match, reflecting their skills and aspirations.
- Supporting the clients through CV production, interview techniques and managing their health at work.
- Advocating for your clients by educating and engaging with employers regarding the IPS service.
- Sourcing job opportunities for your clients through regular contact with local employers within the community.
- Promoting employment and raising expectations around the ability of service users to access paid employment, breaking down the barriers for them.
Working for Central North West London NHS Trust
You will also be part of the Trustwide Employment Services Team which comprises of over 40 people.
You will receive a number of staff benefits working for CNWL, this includes an attractive pension scheme, a range of staff networks, travel discounts, employee assistance programme and discounts at hundreds of retailers nationwide.
This role is an excellent opportunity to start a long-term career within the mental health sector, develop your skills and a gateway to the vast number of opportunities within CNWL.
Apply today to become an IPS Employment Specialist and make a real difference!
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Who are we looking for?
Firstly, you will need either a degree-level education or relevant work experience, such as in the health and social care or employment sectors. Alongside having strong and persuasive communication skills, excellent time management and exceptional organisational skills. Also, the ability to initiate and develop relationships with a variety of individuals and be able to engage employers using a variety of methods such as via the telephone or face-to-face in the community.
It would also be helpful, but NOT essential, if you have experience of working with people with mental health support needs (or similar groups) OR have experience working in employment support services (or equivalent), this can include working with people on a one-to-one basis, offering motivation and support, or engaging with a range of stakeholders. We are actively interested in individuals who have experience using a persuasive communication style or promoting a service to a variety of audiences, this can include marketing, recruitment, or sales roles.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Corporate Partnerships Officer
Location: London, Haig House, Hybrid 2 Days Per Week
Contract Type: Fixed Term Contract, 12 Months
Hours: 35 Hours, Monday to Friday
Salary: £32,910 (Inclusive of London Supplement)
Join us at the Royal British Legion as a Corporate Partnerships Officer and become a fundamental part of our mission to support veterans and their families.
Reporting to the Corporate Partnerships Manager, you will play a vital role in managing and nurturing long-term, mid-value corporate partnerships across various fundraising streams. Your responsibilities will include maximising funds raised, processing financial transactions, providing support for higher-value partnerships, maintaining accurate records, and coordinating partnership-related communications to increase awareness and engagement.
We're seeking candidates with proven administrative skills and experience in customer-focused roles, along with proficiency in database systems and report drafting. Whether you're transitioning from the private sector or seeking to start your fundraising career into a corporate role, this opportunity offers an exciting entry point into our Corporate Partnerships team. As we embark on a brilliant change program within Fundraising, there's never been a better time to join us, with a strong pipeline of corporate prospects and ample room for professional growth and development.
If you possess excellent communication, interpersonal, and customer service skills, along with a knack for organisation and teamwork, we want to hear from you.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 30th April 2024
Interview Dates: W/C 13th May 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We have an exciting opportunity for an Initial Support Agent (known internally as a Triage & Early Intervention Officer) to join the Warwickshire team, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Triage & Early Intervention Officer, you will be:
You will be talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Victim Support is proud to have been commissioned to provide an Affected by Crime (ABC) service across Humberside which will provide a single point of contact for victims of all crime, whether or not they have reported to the police, to receive support and information.
The ABC service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be a busy and fast paced hub, receiving calls of varying nature from a variety of people.
We have opportunities available to work within the Humberside ABC service and are looking for dedicated, passionate and empathic people to join and enhance our team.
The role of Initial Support Agent (known internally as a Triage and Early Interventions Officer (TEIO)) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the Affected By Crime (ABC) service in Humberside.
The role will include calls to and from individuals, as well as administration of cases on the case management system, needs assessing and providing early intervention support.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time role)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
Your role as a TEIO will be to answer and speak to incoming callers as well as to hold a caseload and make outgoing calls to those affected by crime. You will be the primary contact for the Hub across Humberside and will be the face of the service.
As a TEIO, you will;
- answer incoming calls, speak to those affected by crime and hold a caseload
- make outgoing calls, assess needs and risks and action plan with callers
- work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
- liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
- work with the wider team to ensure an effective, trauma informed service is given to those affected by crime
You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.
You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Responsible to: Cambridge Team Leader
Location: Cambridge, England. Occasional travel to Baca Office in Loughborough and Leicestershire.
Hours: 25 hours per week – evening and weekend work with daytime shifts.
Contract: Permanent
Benefits in kind: Rent-free accommodation, including free Wi-fi, gas, electric and council tax bills.
Start Date: April/May 2024
Overall Purpose
- To provide support and care to the young people who are newly arrived in the country, providing the foundations for them to rebuild their lives with dignity, strengthen their resilience and inspire hope for their futures.
- To partner with social workers and representatives from other agencies, for the benefit of the young people.
This work is essential in enabling us to deliver our therapeutic support for all areas of a young person’s life.
Duties & Responsibilities
- To be a Support Worker for newly arrived young people who are in the care of Baca in all areas of the young person’s life, supporting them from first arrival through to their move to semi-independence.
- To welcome new arrivals into the accommodation and communicate basic information about the house, making them feel safe and able to rest; with compassion without discrimination of age, race, colour or behavioural issues.
- To enable young people to achieve the following outcomes increased physical wellbeing, increased emotional wellbeing, improved personal safety, increased social engagement and increased engagement with education, employment and training.
- To enable young people to live with positive values and good boundaries.
- To be a proactive role model for the young people, enabling them to learn day to day living skills and helping them integrate positively with the local community.
- Training young people in living skills such as washing, cleaning, cooking and safety, food shopping and budgeting; proactively and intentionally in line with the Baca independent living preparation plan.
- Helping young people settle into a routine which will include education and social activities.
- Work in close partnership with social workers and other professionals and volunteers to provide a holistic development package for each young person enabling them to become independent.
- Maintaining very good communication with relevant members of the Rebuild Team and relevant social workers through regular appropriate reporting.
- To work collaboratively with the rest of the Rebuild Team to ensure all young people are safeguarded and supported to rebuild their lives.
- Complete and update all admin work as part of the role such as month end reports and support plans on time and in a consistent manner.
- Playing an active role in developing knowledge and understanding in areas relevant to the role and especially in the areas of asylum and refugee law, trafficking, supporting separated children and the cultures of different nations relevant to Baca.
General
- Be a role model, leading by example in practicing the Values of Baca.
- Play an active and supportive role within the organisation
- Take ownership of all administrative aspects of the role.
- Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
- Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy
- Be aware of the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy
- Adhere to all Baca’s policies and procedures.
Personal Specification
Baca is looking for a Support Worker who is passionate about seeing young refugees achieving their potential and rebuilding their lives for a better future. The successful applicant will have a personal style that is in line with Baca’s vision and values. They will live in the new arrival house and make it their home. They will be a good self-starter and have excellent interpersonal skills with the ability to inspire our young people to be the best they can be.
The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very approachable, enjoy working as part of a wider team but also able to manage their own time and workload. Someone who is supportive, responsible, reliable, personable and willing to set boundaries in line with Baca’s values.
This is a frontline role that will need the successful applicant to be working closely with young people in their houses and will need access to transport young people to different appointments, meetings and activities.
Shortlisting and interviews will take place as and when applications are received.
Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support
The client requests no contact from agencies or media sales.
Beat is the UK’s eating disorder charity. We are looking a new Fundraising Administration Officer to support our passionate and ambitious team.
You will provide administrative support to the marketing and income generation team to help us raise the vital funds to help more people than ever before.
One of the most rewarding aspects of the role is the opportunity to work closely with fundraisers with a connection to Beats cause. Candidates with the personability to work with people, with a positive attitude and ability to empathise with stakeholders will therefore do well in this role
The client requests no contact from agencies or media sales.
We have an opportunity for a Service Delivery Assistant to join the team based in Ashford, Kent, working 35 hours a week, on a Monday to Friday basis.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in our Ashford, Kent office
What is the role about?
A new project to support survivors of Domestic Abuse named 'SAFER' means we have a vacancy in the Administration Team. Undertaking a range of administration tasks to support the Kent Team in their day to day operations helping people affected by crime. Using a range of databases to enter or retrieve information, communicating with colleagues, the police and other agencies by e-mail and telephone and receiving and responding to internal and external queries and referrals.
You will need:
Our ideal candidate is someone who is resilient, confident, happy to work as part of a team and willing to constantly learn and adapt to new situations. They will enjoy being a part of a busy and varied working environment and can demonstrate an ability to communicate with both colleagues and external partners including investigating officers. They will have strong customer service ethics, be competent in the use of IT skills and know how to use a range of software packages on a PC. Training will be provided in the use of our Case Management System.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
About you
We are seeking an enthusiastic and self-motivated individual who is confident in being able to provide office operations and finance administrative support to the Society and to the CEO.
This is an excellent opportunity for someone interested in learning how a charity runs, with lots of scope for development.
- You will be working with a wide variety of people and you will need to be a confident communicator through phone, email, and in person.
- You will need to have good IT skills, with knowledge of Microsoft Office, and a willingness to learn our IT processes.
- You will have some previous experience in customer service or administration, and have strong attention to detail.
- You may have some finance experience, have a bachelors degree or equivalent, or have worked in a charity, however, these are not essential requirements and training will be provided in all areas of the role.
About the role
Reporting to the Head of People, and with support from the Sustainability & Finance Officer, some of the responsibilities of the Office & Finance Assistant are to:
- Be the first point of contact for visitors to our office, and administer the hello@ email.
- Provide administrative support to the Chief Executive
- Administer day-to-day financial processes and the accounts@ email, helping staff with their finance queries.
- Take minutes during key strategic meetings
- Provide administrative support in office operations
- Meet and greet visitors for business meetings, prepare meeting
rooms where necessary, and support our in-office events. - Contribute to our well-being activity schedule, supporting the team
in organising staff outings and activities.
To find out more about the role, please download the job description and job pack.
We are working towards a world inspired by #Ecology in which nature and people thrive.
Homelessness Support Worker
Full time Post £24,000 pa working a 34 hour week
Job Title: Homelessness Support Worker
Location of Job: Based at Herring House Trust Hostel – Supported Accommodation
Working Hours: This post will entail working a rolling rota, which will involve some weekend, night work & bank holidays
Rolling Shift Pattern:
- · 1 x 12 hour day shift 8am to 8pm followed by
- · 1 x 12 hour night shift – waking cover 8pm to 8am followed by
- · 3 days off
- · Repeat
Salary: £24,000 with enhanced pay when working a bank holiday shift. 3% pension contributions. 20 days holiday per year.
Training: A full training programme will be available to equip you with the skills for working in the supported housing sector.
Additional: Meals available when working shifts.
At Herring House Trust, we believe everyone should have a safe place they call home.
We are looking for an enthusiastic Homelessness Support Worker to join our team. You will support and encourage our residents at all stages of their journey, working with people living in our supported accommodation Hostel. You will provide support to each individual to manage their own well-being and to take steps out of homelessness.
This is an excellent opportunity for you to work in an accommodation-based service. You will be a part of a small, supportive Team, where your contribution will be valued. You will develop your knowledge and skills and support people with a range of needs.
You will want to make a difference and you will have a flexible and creative approach to working.
The role will be working a rota inclusive of day shifts, night shifts & some weekends, including bank holidays. You will work a rolling shift pattern of two shifts, followed by 3 days off. It is important to us that you have a good work & home-life balance, so the rota ensures there is ample time between shifts.
If you feel you have the skills to make a difference, then we want to hear from you.
JOB DESCRIPTION:
Scope of Work: This is a full-time position. This employee works to deliver a full programme of support to a caseload of clients throughout their homeless journey. The post will work within our direct access supported accommodation Hostel.
Responsibilities:
To provide a seamless pathway of support for someone who is in emergency housing need and seeking accommodation at Herring House Trust Supported Accommodation Hostel.
Work with a caseload of clients from first accommodation within the Hostel with the aim of enabling them to progress through our accommodation schemes.
You will support the client through a stepped approach. Each stage within the Trust offers accommodation for up to two years. You will support our Hostel residents being responsible for helping each person to reach a point where they are ready to move onto the next stage of accommodation. You will make referrals to our Halfway House accommodation, where people will live independently with ongoing support. For some people they may require longer term support within our emergency Hostel accommodation, whilst others will work through all stages of our resettlement programme, more quickly.
You will: -
Provide both emotional and practical support to residents housed in the Hostel. Herring House Trust works to a strength-based approach, we support each person to find their own strengths and build on those strengths to move out of homelessness.
Undertake an assessment of the Hostel client to develop a package of support which best suits their needs.
Liaise with other specialist agencies and ensure a multi-disciplinary package of care is in place as required.
Monitor the residents general conduct and ensure the smooth running of the hostel.
Meet regularly with clients on your caseload to review support plans, provide general support, offer new opportunities and provide a safe space for them to explore new support networks.
Work with your clients to facilitate move on from the Hostel to the Halfway Houses, identify any gaps in the skills required for independent living and support the client to develop new skills in those areas.
Identify any problems the client may be experiencing and work with them to find appropriate solutions.
Develop a sound knowledge of a range of services available for people in the local area and support clients to take up new opportunities.
Participate in meetings as required and represent the Trust;
Carry out any other tasks related to the role, which may be determined by the Senior Management Team.
Closing date for application midday Friday 19th April 2024.
Interviews for this post will be held on Wednesday 24th April 2024 in person, the interview will be informal and will give you the opportunity to spend some time with the Team.
Herring House Trust, 51 St Nicholas Road, Great Yarmouth, Norfolk NR30 1NR
Working for the single homeless Charity No: 1057387
We believe everyone should have a safe and secure place to live and call home, where they can begin to achieve their ambitions.
The client requests no contact from agencies or media sales.
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development. We are a welcoming community where every teenager can play their part in shaping their world through extraordinary music.
The Youth Support Co-ordinator works across all of our programmes, focusing on enhancing NYO’s safeguarding culture and processes and supporting the organisation’s commitment to creating a safe and nurturing environment for over 1,000 young musicians annually. The Co-ordinator also plays a vital role in managing recruitment activities, including auditions, which mark many young people's first engagement with NYO, and in ensuring that all NYO activities are conducted with the utmost care for the participants' welfare.
The role would suit an individual with excellent administration skills, strong interpersonal skills and a flexible, can-do attitude. A strong desire to work with young people, and a commitment to diversity, equity, and inclusion are crucial. Experience in supporting projects and events within the arts, education or youth sector is desirable.
At the National Youth Orchestra, you’ll work as part of a supportive, friendly and adventurous staff team. Learning and personal growth are intrinsic to every role.
Our spacious and light offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. Most staff spend time enjoying and supporting NYO projects, concerts and events, sharing music with young people across the UK. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts and a 24/7 counselling and support helpline.
Deadline for applications: Wednesday 24 April 2024 at 10am
The client requests no contact from agencies or media sales.