Entry Level / Graduate Jobs
Victim Support is proud to have been commissioned to provide an Affected by Crime (ABC) service across Humberside which will provide a single point of contact for victims of all crime, whether or not they have reported to the police, to receive support and information.
The ABC service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be a busy and fast paced hub, receiving calls of varying nature from a variety of people.
We have opportunities available to work within the Humberside ABC service and are looking for dedicated, passionate and empathic people to join and enhance our team.
The role of Initial Support Agent (known internally as a Triage and Early Interventions Officer (TEIO)) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the Affected By Crime (ABC) service in Humberside.
The role will include calls to and from individuals, as well as administration of cases on the case management system, needs assessing and providing early intervention support.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time role)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
Your role as a TEIO will be to answer and speak to incoming callers as well as to hold a caseload and make outgoing calls to those affected by crime. You will be the primary contact for the Hub across Humberside and will be the face of the service.
As a TEIO, you will;
- answer incoming calls, speak to those affected by crime and hold a caseload
- make outgoing calls, assess needs and risks and action plan with callers
- work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
- liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
- work with the wider team to ensure an effective, trauma informed service is given to those affected by crime
You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.
You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
As a Financial Controller at the bpf, you will support the Director of Corporate Services to play a critical role in managing the financial operations of the organisation.
You will be responsible for overseeing the day-to-day financial activities, including budgeting, forecasting, financial reporting, and analysis. You would also work closely with other members of the management team to develop and implement strategies to improve operational efficiencies and effectiveness.
You will be responsible for ensuring the underline accounting records are maintained accurately and kept up to date and be responsible for the line management of one member of staff.
Essential criteria
The successful candidate will be able to demonstrate some aspects of the following. Please download our JD for full essential and desirable criteria:
- Recognised qualification such as ACCA or CIMA.
- Proven experience in a similar role.
- Experience of a financial processes and strong internal control
- Experience of financial reconciliations
- Experience of managing finance staff
- Previous experience in an administrative post
- Experience of facilities and Office serviceperience in using computerised financial accounting packages.
- Manual and computerised filing and retrieval
A DBS check will be undertaken by the bpf.
As part of our due diligence checks we will consider anything in the public domain related to your conduct or professional capacity. This will include us undertaking searches of previous public statements and social media, blogs or any other publicly available information. This information may be made available to the panel, and they may wish to explore issues with you should you be invited to interview.
Head of Communications Maternity cover
Job Type: Fixed Term (9-12 months)
Location: Vauxhall
Salary: £50,000 per annum.
The Role
Join The Forward Trust, a leading addiction and criminal justice charity at a crucial time of development. As a senior leader you will work with us to develop cut through marketing, campaigns and communication strategies to promote our charitable mission to help people break free from cycles of addiction and crime to reach their potential. We campaign to end stigma associated with addiction and past offending so that more people seek help for an addiction and to inspire people that a better life is possible.
This role is an exciting opportunity to change public, media and political mindsets and help The Forward Trust on its journey to transform its communications and marketing to become a leading voice in the sector, alongside creative marketing that engages existing and new audiences to support and promote our work.
We are passionate about our equality, diversity and inclusion agenda. This role will be vital in supporting the organisation to develop its internal communications so that all Forward staff, volunteers and clients feel connected to the mission. It will also work to improve our reach to clients past, present and future in their own space to help build our Forward Connect community.
This is a fixed term contract for 9-12 months.
Skills and Qualifications
· You will have the experience of leading communications
· Developing and implementing marketing strategies and understand the power of creative and digital content.
· You will be driven to change lives through creative communications and to inspire your team to work together to deliver results.
· You will consistently use evidence to test results and will be willing to test ideas whilst delivering against an ambitious communications plan.
Benefits
· Training opportunities and career development
· Flexible working
· Season Ticket Loan Scheme
· Electric Vehicle Scheme
· Simply Health Cash Plan
· Cycle to work scheme
· 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
· Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
· Death in Service Payment (2x annual salary)
· Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for The Forward Trust, please click apply to be redirected to their website where you can complete your application.