Supporter Services Officer Jobs
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Job description
Do you have skills in community engagement, providing advice, support and training? Could you motivate and support local communities to engage with their local railways and sustainable travel?
We’re looking for a new Community Rail Support Officer based in southern England and the Midlands, to support our network of community rail partnerships (CRPs) and station adoption groups.
About us
Community Rail Network is a not-for-profit organisation, working across Britain, supporting a growing ‘community rail’ movement, which helps communities get the most from their railways, promotes sustainable and inclusive travel, coordinates volunteering and place-making, and brings people together.
Community rail is made up of 75 community-based partnership organisations, and around 1,200 station friends volunteer groups and other community-led initiatives around Britain. Their activities range from creative projects for young people, to advising train operators on service improvements, to building travel confidence with families and disabled people, to biodiversity projects at stations, to promoting greener travel and tourism by rail.
Our enthusiastic team of 22 works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance.
About this role
The purpose of this role is to provide support and advice to community rail partnerships and groups in the South of England and Midlands, on working effectively and delivering maximum benefit to their communities and railways.
You’ll be comfortable engaging and advising local groups and communities to extend existing and set up new initiatives, and to reach wider audiences with an evidence-led, place-based approach. As well as supporting local groups, you’ll work closely with the rail industry, and wider third and public sector partners to ensure collaboration and shared success.
Main responsibilities
- Provide direct support and advice to CRPs and their officers, and other community rail groups in the region. This includes responding to queries and requests, passing on specialist queries to other members of the team, and providing proactive support through our accreditation review process and as set out in our plans;
- Support the development of skills, confidence and effectiveness across the network of CRPs and station groups, helping them to increase their positive social, environmental and economic impact, including through referral to our training, events and resources;
- Support the development of emerging community rail partnerships, station friend groups and community-led stations and railway-related projects in the region;
- Helping our members to work effectively with rail, transport, local government and community partners, supporting effective relationship building and showing positive leadership and insights on community rail within the region;
- Work with the Support Manager on delivery and monitoring of our grant schemes, and support CRPs and groups in the region to apply, deliver successfully and report back on funded work;
- Gather and share examples, feedback and insights from our members across the region, to facilitate best practice sharing and confidence across community rail and to feed into our communications, resources, events and public affairs work;
- As a member of the Community Rail Network team, participate and contribute to our wider work as relevant, such as Community Rail Week, our annual conference and Awards.
Skills, competencies and experience
- Skills in in supporting community engagement projects; an understanding of and confidence in using community engagement, local communications, project planning and evaluation techniques
- Interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive
- Excellent writing and presentational skills
- Awareness of sustainable transport and social inclusion, and an appreciation of the importance of rail, sustainable travel and mobility to communities
- A demonstrable ability to manage time effectively and juggle a range of activities in an organised and professional manner;
- Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results;
- IT literate with a good working knowledge of Microsoft Office, the internet and social media
Other information
- This post is home-based, but with regular travel (including overnight stays) within the south of England and Midlands, and nationally for team meetings
- The Community Rail Support Officer reports to the Support Manager within the Support and Development team
- Hours are 37 hours per week. A degree of flexibility and out-of-hours working (evenings and weekends) will be required, together with some travel and overnight absences
- This is a permanent position and includes a probationary period of three months from the date of appointment
Application Instructions
Please upload your CV and answer the two questions on the form, by 9am on Tuesday 16th April, summarising, with evidence, how you match the role specification and why you are interested in this position. Please include a daytime phone number and an email address. Due to limited resources, we cannot provide feedback to candidates not invited to interview. Interviews are likely to be held on Friday 26th April.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Wildlife Supporter Officer (Face-to-Face Membership Recruiter)
Wanted in the following locations: Staveley Nature Reserve, near Harrogate; Moorlands Nature Reserve, near York; Dearne Valley Country Park, near Barnsley; or Stirley, near Huddersfield
Yorkshire Wildlife Trust are looking for chatty and confident nature lovers to join our successful team and inspire the public to take urgent action for wildlife and wild places through membership.
You will be on the very front line of our charitable nature conservation mission, utilising your strong sales skills and your friendly and persuasive personality to encourage people to give us their financial support to bring about nature’s vital recovery.
A typical working day will revolve around enthusing everyone you meet to take small and manageable steps to becoming a force for nature. You will work at a variety of events and locations across Yorkshire, including our very own nature reserves, farmers' markets, shopping centres, country shows and major festivals. Here you will pass on your passion for our charity's work and inspire people to support us with the help of a fully-branded gazebo and interactive display set up.
Experience in sales and fundraising within either the private or charity sector would be a distinct advantage, through full training and support will be given. You will represent us in a professional manner at all times, understand and adhere to fundraising regulations and keep up to date with our work by conducting your own research and attending team meetings, both virtually and in-person.
To be successful in this role, you must have your own vehicle with business insurance.
How to apply:
Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please refer to the person specification within the job description, and ensure you describe your relevant knowledge, skills and experience relevant to the role. Ideally, your CV and supporting statement should be in an editable format, such as Word, so we can anonymise your documents prior to the short-listing process. Please DO NOT include any personal details (name, address etc) within your supporting statement.
Closing date: Tuesday 16 April 2024 at midnight
Interview date: Monday 29 April and Tuesday 30 April 2024
Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.
We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.
REF-212 813
Join us to make Bristol’s parks even better! Our parks are essential for community health and they have huge potential to support urban nature and to cool our cities.
To make parks the best they can be we rely on volunteers. Our network of thousands of park volunteers go the extra mile to bring their park to life and the potential for volunteering across Bristol is huge.
We need a part-time Volunteer Support Officer to assist volunteers and help coordinate their activities. You will work closely with us and Bristol City Council to help make volunteering easy and enjoyable for everyone.
You will make sure volunteers feel valued and help them make a difference to their park by being the first point of contact. You will monitor our inbox, respond to volunteer’s questions, help organise activities and promote volunteering opportunities. You will keep volunteers up to date by sending emails and you will support them to use the volunteer database.
- Location: Primarily home based, with the opportunity to work from shared working spaces in Bristol and regular travel to visit volunteers in parks.
- Contract: Part time (15 hours per week, ideally worked over 3 days) until 31st March 2026.
- Salary: £23,400 FTE (£9,360 for 15 hours)
Flexible working is fully supported. This role would suit someone wanting to fit their hours in around existing commitments.
We are looking for someone who:
- Is a natural people person, able to build relationships easily.
- Is highly IT literate.
- Has experience of using a customer relationship or enquiry management systems.
- Has knowledge of and a passion for Bristol’s parks.
- Sees how IT can improve processes and efficiency.
- Enjoys problem solving and finding solutions.
- Is enthusiastic, positive and can work independently;
- Has a methodical approach to process and an aptitude for accuracy and attention to detail.
- Has experience working with volunteers or as a volunteer.
- Is willing to take an Advanced DBS Check.
Diversity and inclusion
Our beneficiaries come from all walks of life and we want to hire great people from a wide variety of backgrounds because it makes us stronger. If you share our values and enthusiasm for access to Bristol and Bath’s parks, you will find a home here.
All applicants will be treated equally but we want to build our level of lived experience. We are particularly encourage applications from people who are from ethnically diverse backgrounds, Disabled people, caregivers, or people from low-income households.
The client requests no contact from agencies or media sales.
Membership Team Supervisor (face-to-face fundraising)
Full-time
£27,396 per annum
Are you a successful face-to-face fundraiser or salesperson? Can you develop and motivate a high-performing team of membership recruiters? Do you want to help us to bring about a wilder future for Yorkshire? If you’ve answered “yes, yes and YES!” then you might be just the person we’re looking for!
Yorkshire Wildlife Trust are seeking an inspirational, energetic and experienced Membership Team Supervisor to lead our high-performing in-house team of membership recruiters (face-to-face fundraisers) from the front.
You will operate on the very front line of our charitable nature conservation mission, directing and supporting our specialist team to consistently achieve their financial targets by recruiting new members face-to-face, whilst also utilising your strong sales skills and friendly and persuasive personality to inspire the public to take urgent action for wildlife and wild places through membership. In so doing, you’ll demonstrate first-hand to the team what can be achieved in terms of performance and set a standard against which the team is held accountable.
You will be an effective ambassador and advocate for the Trust’s work throughout Yorkshire, have excellent sales skills and a successful track record in delivering exemplary customer or supporter care. Highly proficient in the use of office-based computing software, you’ll also hold a full driving licence, have access to a personal vehicle with business insurance, and be willing to travel regularly between some of Yorkshire’s most iconic wild places.
How to apply:
Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please refer to the person specification within the job description, and ensure you describe your relevant knowledge, skills and experience relevant to the role. Ideally, your CV and supporting statement should be in an editable format, such as Word, so we can anonymise your documents prior to the short-listing process. Please DO NOT include any personal details (name, address etc) within your supporting statement.
Closing date: Sunday 14th April 2024 at midnight
Interview date: Tuesday 30th April 2024
Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.
We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.
REF-212 812
Are you passionate about tackling climate change and supporting the development and growth of a dynamic organisation? Do you want to use your experiences of operations to support a mission driven team? Then you could be UK100’s new Operations Officer.
The role will help coordinate and manage collaboration across the entire organisation and between teams at UK100. The Operations Officer will manage the office space, plan team events, support staff onboarding and recruitment, and drive HR and internal policies and procedures such as DEI, Ways of Working with various systems, IT security and GDPR. They will drive the development and delivery of UK100’s operations, supporting the Chief Operating Officer, and progressing the improvement of UK100's internal systems and processes. It will involve developing UK100’s CRM system and supporting team members' use of the CRM and the management and administration of our Finance and budget systems.
Equity, Diversity and Inclusion: UK100 is actively taking steps towards developing new opportunities for people from an array of backgrounds, ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. UK100 values the voices of each of its employees in order to progress in a collaborative, innovative and well balanced way. The postholder will be expected to echo and support this. This can be found on the UK100 website here.
Key responsibilities:
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Maintaining UK100’s Customer Relationship Management system, including making updates that change front end form and function, coordinating with the service provider for training and updates and supporting UK100 staff in using the CRM.
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HR processes including supporting recruitment, staff onboarding, and off-boarding. Maintaining a HR Calendar and staff policies, and monitoring and reporting across various HR areas.
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Working with the finance team to track all of UK100 payments and expenses. Including maintenance and oversight of UK100 payments and support with UK100 grant budget tracking. Supporting the annual Financial Audit where necessary.
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Managing relationships with 3rd party suppliers, ensuring efficient payments and working with the bookkeeper on invoicing. Reviewing overhead contracts ensuring best value for money.
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Providing support for UK100’s Business Supporter Network including drafting contracts, updating BSN opportunities in the CRM and taking minutes from BSN meetings.
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Support UK100’s management of IT systems including for example Drive folder management, group email accounts, administration of G-Suite, Zoom and Monday and security settings and good practice.
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Developing and improving UK100 policy and procedure documents and owning and maintaining key organisational documents. Developing working processes with the team, for example on internal communications and ways of working.
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Office management and coordination with our workspace provider. Managing UK100 equipment and the UK100 fixed asset register.
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We are a small team. Ad hoc duties will thus arise, and every team member is expected to support the team efforts.
Place in organisational structure:
The post holder will report to the Chief Operating Officer, and be part of the Operations Team.
Key Relationships:
Internal: All team members
External: CRM provider
Office / workspace managers
IT service providers, administrators, and support
Benefits:
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Competitive salary
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25 days annual leave (plus statutory bank holidays)
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An additional 3 days paid leave over Christmas period
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An additional 2 days of paid leave per year to volunteer
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Subsidised gym membership
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Enhanced pension offering & access to professional pension advice
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Competitive Parental Leave policies
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Opportunity to request a Sabbatical after 1 year of service
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Company MacBook Air
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Work from home allowance
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UK100 supports flexible working arrangements
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Mental Health first aider
Special Note: This job description does not form part of the employment contract but indicates how that contract should be performed. The job description may be subject to amendment in the light of experience and consultation with the post holder.
Applicants must have the right to work in the UK.
Person Specification
Criteria
Knowledge
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Understanding of relevant organisational best practice and the systems and processes that support it
Experience
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Using G-Suite / Office applications and Zoom
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Using and developing a database / CRM
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Able to develop and maintain effective relationships
Skills and abilities
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Strong attention to detail
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Excellent communication skills and email manner
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Effective project management skills
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Strong digital literacy, experience with G Suite, Zoom and Excel preferable
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Being able to perform tasks efficiently under pressure
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Solution oriented, and proactive problem solver
Other
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Committed to the vision of UK100, with a motivated, can-do attitude
The client requests no contact from agencies or media sales.
Chief Executive Officer (Nature Conservation)
Location: Guisborough, North Yorkshire, at the edge of the North York Moors National Park. - some flexible / hybrid working
Contract: Permanent, subject to a 6 month initial probationary period
Hours: Full-time (37.5 hours per week) with occasional evening or weekend work
Benefits: A contributory pension scheme with employer contributions. 22 days annual leave per year pro rata (rising to 24 days through service) in addition to bank / public holidays
Closing Date: April 15th 2024
Interview Date: April 24th 2024
Are you looking for a senior opportunity in a renowned charitable organisation?
This is an exciting opportunity to lead nature recovery in the Tees Valley
Based in Guisborough, our client are involved in the conservation and restoration of a variety of habitats including woodland, freshwater, marine, moorland, and meadows. They work with local landowners, resident groups, schools and local communities to achieve their objectives.
The Chief Executive Officer leads the delivery of their strategy and operations. You will be responsible for all operational activities and financial management.
Working closely with the Chair and Trustees you’ll ensure the smooth and efficient management of the Trust, leading an innovative but respected and financially sustainable organisation. As the principal external ‘face’ of the Trust, you'll be expected to play a leading role in strengthening relationships with partners, supporters, agencies and other organisations, and to foster and enhance the reputation of the Trust.
What they’re looking for:
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Sound knowledge and understanding of wildlife, nature conservation and environmental matters
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Significant leadership and senior management experience of an organisation or department and an understanding of the principles of strategic leadership.
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Experience of leadership or management in charitable or not-for-profit organisations
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Experience of writing and delivering impactful strategic plans.
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Experience of working collaboratively with Trustees or non-executive Directors and stakeholders
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A track record of supporting or leading income growth strategies.
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Knowledge of relevant Charity Law
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Experienced in the development of operational plans, financial budgets, and staff development plans.
Please note a valid UK driving licence and use of your own vehicle is required for travel and occasional overnight stays.
About our client:
Our client are part of a network of 46 Trusts around the UK. Although our client operates as an independent charity focused on valuing nature in Tees Valley, working effectively within the wider federation is a critical part of the role.
Equal opportunities: our client are committed to encouraging equality, diversity, and inclusion among its workforce, and eliminating unlawful discrimination, harassment and victimisation. The client’s policy is to provide equality, fairness and respect for all staff, whether temporary, part-time or full-time.
Location: Islington, London
Contract: Permanent, Full time
EIA is seeking a HR Officer to join EIA’s Operations Team. The role will involve all aspects of the employee life cycle and will be a standalone position, supported by our external HR Consultants. The ideal candidate will have experience in a busy HR generalist role and show good initiative to solve problems in a practical and suitable way, along with an eye for details and good employment law and best practice knowledge.
The role:
This role will cover all aspects of generalist HR. This will include all steps in the recruitment process leading to issuing contracts and carrying out statutory checks. The post holder will be responsible for carrying out inductions, managing probationary periods, sickness absence trigger points, fixed term contracts and family leave. Collating monthly information for payroll and basic HR statistical reporting will be needed.
The post holder must be confident and approachable to act as the first point of contact for all HR queries from both within and outside the organisation.
About you:
You will have experience of working in a busy generalist role and be able to demonstrate solid employment law knowledge and best practice. You will ideally hold CIPD level 5 or have equivalent experience. Experience of HR information systems is needed, ideally with People HR and a willingness to learn. Excellent interpersonal skills, communication and relationship building is needed on a daily basis. Confidentiality and the ability to manage sensitive information along with a strong understanding of GDPR is also required.
What we offer
This is a full-time, permanent role. The salary is £32,000 - £36,000 (pro-rata for part time) depending upon experience.
Benefits include 25 days holiday with additional days off between Christmas and New Year and additional days for long service, as well as flexible and hybrid working arrangements and a mental health and wellbeing support programme.
Please refer to the job description for further details of how to apply.
About us
We investigate and campaign against environmental crime and abuse.
Our undercover investigations expose transnational wildlife crime, with a focus on elephants and tigers, and forest crimes such as illegal logging and deforestation for cash crops like palm oil. We work to safeguard global marine ecosystems by addressing the threats posed by plastic pollution, bycatch and commercial exploitation of whales, dolphins and porpoises. Finally, we reduce the impact of climate change by campaigning to eliminate powerful refrigerant greenhouse gases, exposing related illicit trade and improving energy efficiency in the cooling sector.
Closing date: 14-04-2024
REF-212 893
Nene Park Trust is the registered charity which looks after Nene Park in its entirety. Established in 1988 to ensure that the Park would be managed and protected forever, the Trust looks after all maintenance, coordination of the Park's activity programme and administration of commercial properties in the Park.
Working at the heart of the organisation, the Executive Officer plays an important part in supporting the Chief Executive and Deputy Chief Executive with high level personal assistance support - providing essential diary and email management, ensuring they are fully prepared for meetings, writing papers and reports, and handling a variety of correspondence on their behalf.
The Executive Officer will also have the opportunity to support the wider Senior Leadership Team with various projects and administrative tasks and will support the Company Secretary with administrative duties required for our Board of Trustees, including minute taking and agenda preparation.
This role sits within the People Team, who ensure the Trust’s head office is a welcoming space for employees and visitors. The Team also provides organisation wide administrative support. Your role will include providing additional support to the wider People Team, covering absences and helping out during busy periods.
We are looking for somebody with a positive, can-do attitude and an excellent approach to changing workloads and priorities.
Please visit the 'Work with us' section of the Nene Park website for more information and to download a copy of the application form.
Applications must be submitted by 5pm on Sunday 14th April.
The client requests no contact from agencies or media sales.
OASES is looking to recruit a part-time Chief Executive Officer to cover the existing CEO’s sabbatical. This is an excellent opportunity for someone who wishes to make a difference to the lives of children and young people and who feels passionately about environmental issues.
It is an exciting time to join the OASES Team as we grow and develop our work, reach and impact. We are a friendly team, passionate about sustainability and the benefits of engaging with the natural world. We are looking for a Chief Executive Officer who shares our vision to ‘Create a more sustainable world where all can thrive’.
The post holder will support and guide the OASES team to develop and deliver successful sustainability education and learning outside the classroom projects that enhance public awareness and engagement with environmental and sustainability issues. Allowing the charity’s objects to be delivered.
Candidates must be able to demonstrate experience of successfully leading a team and strategically developing an organisation. The ideal candidate will have experience of the charitable and voluntary sector and an interest and understanding of working with children and young people and schools.
Your background and qualifications should be in either: education; environmental sciences; sustainable development. Enhanced DBS disclosure will be required.
It is a 1 year post, to start at the beginning of August 2024.
Application Closing Date: Monday 15th April 2024 at 12:00
Interviews and Practical Assessments: Either Tuesday 23rd April or Wednesday 24th April 2024.
The client requests no contact from agencies or media sales.
We are looking for a committed individual to plan and deliver woodland management projects across the region, working with private landowners, businesses, communities, councils and others, to help bring our Forest of Avon Plan to fruition.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
As a part of our Finance team, you will provide support for all aspects of our financial processes. We are looking for someone who has excellent organisational and communication skills, with a friendly approach and great attention to detail, together with an interest in what we do. You must be fully conversant with MS Office and previous experience of Sage accounts would be a benefit.
How do we support you?
We offer a great benefits package with a range of employee schemes including flexible working, increase to annual leave based on length of service, excellent learning and development opportunities, wellbeing support and much more! You can find out more about this on our website.
About the Trust
Herts and Middlesex Wildlife Trust is a local nature conservation charity. You will be joining the Trust in the year we celebrate our 60th anniversary. Standing up for wildlife is as important now as it has ever been and our aims are to see more land in recovery for nature and more people inspired to take action.
Our staff team is enthusiastic, friendly and committed to making a difference.
How to apply
Please see recruitment pack for full details.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the recruitment early.
Closing Date - 9am on 15th April 2024
Interview - 18th April 2024
If you have any questions you can arrange a call with Michael Wood, Head of Finance - contact details found on recruitment pack.
It’s quick and easy to apply. Just email us your up-to-date CV and a supporting statement (max 2 sides of A4), outlining your interest in the role and how you meet the role’s criteria outlined in the recruitment pack and Job Description.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the recruitment early.
The client requests no contact from agencies or media sales.
Full-time (see 'Flexible working')
Location: Flexible within the UK. Home-based, blended or fully office based (from our offices in Belfast, Cardiff, Edinburgh or London).
Closing Date: 11 April 2024
Ref: SB 1200
As our Training and Induction Development Officer, you will empower Home Energy Scotland advisors to become experts, confidently deliver world class customer experiences, and continue their development through ongoing knowledge and skills development.
Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
Here are some of the benefits we offer:
• We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or 13% (age-linked).
• Enhanced parental leave.
• Private BUPA insurance.
• 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period.
• Staff wellbeing allowance of up to £25 per month / £300 per year.
Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.
The team
Our team in Energy Saving Trust manages the national Home Energy Scotland service on behalf of the Scottish Government. Joining our team means joining an award-winning advice service that supports hundreds of thousands of households across Scotland every year to make their homes warmer, more affordable, and sustainable.
The climate emergency and the current fuel price crisis means the work of Home Energy Scotland has never been more important. Our team is making a real difference to people’s lives, and we are also growing rapidly. We need to recruit more skilled and dedicated people to join our team now.
Our team collaborate widely with colleagues in Energy Saving Trust, staff across the Home Energy Scotland network and many other partners across Scotland. You will be working with people and organisations to help tackle fuel poverty and the climate emergency, both directly, and through a network of regional advice centres covering all of Scotland.
The role
The role will lead the development, design and management of training programmes for Home Energy Scotland (HES) advisors, including our advisor induction programme which is certified by the Scottish Qualification Authority (SQA).
What you’ll do
Working with the HES content and training developer, customer experience team and knowledge team, you will continuously improve advisor training methods and materials.
You will develop and oversee processes to maintain and improve the skills and knowledge for HES advisors. As well as this, you will integrate accessibility and inclusivity into all training and induction programmes to ensure that diverse learning needs are supported.
What you’ll bring
• Experience in training design and development, with an exceptional portfolio showcasing your work through traditional, digital, multimedia and eLearning channels.
• Attention to detail and commitment to delivering high-quality, engaging, impactful learning content.
• Strong communication and collaboration skills with the ability to work effectively in a team environment.
• Influential feedback, negotiation and coaching skills.
• A willingness to learn about HES, fuel poverty support, and/or domestic energy efficiency advice.
To apply
Please click 'apply online' to apply via our recruitment portal. We will ask for your personal details, work history and a supporting statement. Applications submitted without a supporting statement will not be considered.
Applications submitted via email will not be considered. In your supporting statement please explain how you meet the essential areas in the job description.
Applications close 23.59, 11 April 2024. Interviews are intended to be held 17-19 April 2024.
Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.
If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch. We will do our very best to support you.
Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.
We will be happy to discuss this and our blended working model at the interview stage with you.
Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.
We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
We are a Disability Confident Committed employer and offer guaranteed interviews for disabled applicants who meet the minimum criteria for a role.
Graduate officer, Evidence Team
Job Description
Salary: £25,000, 35 hours per week
Contract length:12 months fixed term contract
Location: Working in catchments across London, occasionally more widely in UK. Office/Home based.
Responsible to: Evidence Project Manager
ABOUT THAMES21
Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics.
We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.
Purpose of the job
The Graduate Officer in the Evidence team will play a pivotal role in carrying out surveys and the collection and analysis of water samples across various locations in London.
This new and exciting role, involves across multiple projects and is an entry level position where you will collaborate with citizen scientists, conducting thorough fieldwork to gather data and samples, using and developing your analytical and reporting skills to contribute to the generation of impact and valuable insights for environmental assessments.
As the Graduate Officer, you will mainly play a supporting role, but you will also have the opportunity to work on and support various Evidence Programme projects, allowing you to further develop your environmental surveying, data analysis, report writing and community engagement skills.
Example projects that you could be working on include;
· monitoring the effectiveness of wetlands and other nature-based water treatment interventions,
· baseline environmental surveys and monitoring for a landscape scale restoration project
· working alongside citizen scientists in various catchments across London to collect information about waterways pollution sources and possible solutions.
These projects work closely with water companies, statutory bodies, corporate companies, and community groups, therefore enabling you to get exposure of working with other key stakeholders within a project.
You will also support the Project Manager in utilising the outputs of models and GIS to create story maps to share their work widely and increase data impact.
This position offers an excellent opportunity to contribute to environmental research and assessments within London. The successful candidate will be part of a dynamic team working at the forefront of evidence-based initiatives aimed at safeguarding and improving water quality in the Thames River catchment.
Main duties and responsibilities
You will work independently but will also at times work together with the Evidence team and with expert (e.g. NGO, authorities, academics) and non-expert (e.g. community groups and volunteers) stakeholders to deliver impactful evidence for water quality and quantity issues for a variety of projects.
Tasks may include:
· Water sample and survey collection: Conduct fieldwork to gather water samples, deploy and maintain sensors and conduct ecological surveys (such as riverfly and geomorphological surveys) from various sites across London
· Support data collection by citizen scientists: Provide guidance on sample collection methods to ensure accuracy and consistency in data acquisition
· Data analysis and visualisation: Combine fieldwork results with data collected through citizen science, the outputs of models and other data sources to understand catchments, evidence pollution issues and develop solutions. You will also provide data summaries in the form of graphs and maps
· Report writing: Produce presentation and visualisation of data and results online and in verbal and written reports aimed at a range of expert and non-expert audiences to ensure pathways to impact of the evidence and wide accessibility of data in the public domain
- Equipment maintenance: Perform routine calibration and maintenance checks of probes, loggers, and sampling kits (e.g. Aquatroll sondes, Hanna Checkers) to ensure accurate and reliable data collection.
- Team collaboration and lone Working:
- Work outside in a riverside environment in a variety of weathers – this will mean working on your own, as well as with team members, volunteers and professionals.
- Work with Thames21 colleagues to develop and implement Thames21’s vision and support overarching project objectives.
In addition to the duties and responsibilities listed, the post holder is required to perform any other reasonable duties which may be requested from time to time.
This job description cannot cover every issue or task that may arise within the post at various times and the post-holder will be expected to carry out other reasonable duties from time to time which are broadly consistent with other Thames21 activities with those in this document.
You will have the opportunity to:
· Develop skills in field work, data analysis and high impact reporting
· Help improve the evidence base around water quality, quantity and existing ecological value to enable effective decision making and restoration, develop solutions, support implementation and quantify the benefits.
· Help improve knowledge of water quality in river catchments in London and highlight opportunities to mitigate pollution.
· Support the development of pioneering solutions to urban and rural water pollution
· Be part of a successful and dynamic environmental charity.
· Explore London’s waterways and make a real difference to their health.
For more information and how to apply, please see the attached job descrition.
The client requests no contact from agencies or media sales.
Would you like to help create a brighter future for nature?
We’re looking for a Policy Officer (or Senior Policy Officer) to help develop and promote environmental policy on behalf of our 82 environmental charity members.
The Government has promised to halt the decline of nature by 2030. This role is about making sure the urgent action needed to meet that pledge is delivered.
Your job will be to convene some of England’s best environmental policy experts to agree bold and effective shared policy positions. There will be lots of thinking, lots of writing, and lots of opportunities to shape shared campaigns. You will also play a key role in delivering those messages to key influencers in Government and in Parliament.
So, we’re looking for someone with a keen eye for detail, the ability to listen and negotiate, and a reasoned and convincing style of written and verbal communication.
The role is likely to focus on one of the following policy areas – access to nature; nature-based solutions; climate change; or environmental economics – but we can consider another policy focus for the right candidate.
We particularly welcome applications from candidates from under-represented backgrounds, including people of colour, disabled people and those from a low-income background, to be part of our small, friendly and collaborative team.
To apply, please send your CV, with a short covering letter and a completed diversity monitoring form by 9am on Monday 22 April.
The client requests no contact from agencies or media sales.
Bore Place is looking for a new Finance Director to help us achieve the next stage in our development. Reporting to the Chief Executive, the Finance Director will be responsible for overseeing the day-to-day financial management of the Trust, financial compliance, and the development and oversight of our Financial Strategy. The successful candidate will provide commercial focus, lead on financial compliance and governance and oversee strong and effective financial administrative functions and reporting. Ideally, you will have experience of providing this function for non-for profit organisation in the charity sector.
Who we are: Bore Place is situated on a 500-acre organic farm estate in West Kent. Our mission is to enhance the planet in all that we do, to inspire people to live and work sustainably and lead happy and fulfilling lives. We provide a unique venue, educational programmes for young people, public activities and courses, and a site that is open to all.
We are now at one of the most exciting stages in our development. You will be joining the organisation at a pivotal moment as we approach our 50th birthday in 2027. Our 5-year Strategic Plan is in place to guide and focus our work, we have strong cash flows and have recently invested significantly in our infrastructure. Your success will help shape our future – a future focused on creating a paradigm shift in the UK in its approach to nature, farming, climate, and the education of children and young people and our most vulnerable and disadvantaged communities.
Your role: The role will be instrumental in finding financial solutions to enable the Trust to deliver its Vision and Mission. You will line manage the Accounts Administrator who will deliver the day-to-day financial administration and finance system, draft reports and will support the Finance, Risk and Audit Committee and the auditor. The ideal candidate will be a qualified accountant, with strong technical and strategic financial skills, experience in charity accounting, the financial and commercial acumen to support our development and a commitment to our mission and vision. Above all, you will have the attention to detail required to ensure organisational compliance, coupled with a desire to enable sustainable growth.
We would love to hear from you if you have:
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Qualified Accountant (ACCA, CIMA or equivalent) with 3 years post qualification experience;
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Experience of managing the finance function of an organisation, reflecting the key duties of this role;
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Experience of managing audits and reporting statutory accounts;
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Proven track record of leading, managing and motivating people;
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Ideally, experience of managing the finances of a Charity (including a trading arm);
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Commitment to our vision and values.
What we offer: As an organisation, we seek to be an inclusive and fair employer. We are a happy and supportive team and recognise that people are the heart of our organisation and value them accordingly. This is an opportunity to use your skills and experience to support the organisation to reach its full potential.
We aim to be an organisation with a workforce that reflects the diversity of our society. We strongly encourage and welcome applicants across all identities and backgrounds.
We offer:
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flexible working
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opportunities to learn and develop
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free parking at our beautiful rural location
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staff discounts on events and organic vegetables when in season
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a pension
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life insurance and an employee assistance programme
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30 days holiday per year, plus bank holidays (pro-rata)
You can view the Job Description and our Strategic Plan, and download an application form from our website.
The deadline for receipt of applications is 5pm on Wednesday 10th April 2024.
First interviews are planned to be held at Bore Place on Wednesday 24th April 2024, with second interviews on Wednesday 1st May 2024.
The client requests no contact from agencies or media sales.