Redhill, Surrey
£24,000 - £28,000 year pro-rata
Permanent, Contract, Part-time
Job description


In this new role with ESRA , you’ll work with a client group of adults experiencing mental health issues and also with employers and other agencies in East/Mid Surrey, in order to progress our clients towards and into learning and work. 


Although based at our offices in Redhill, Surrey you’ll also be out and about enabling us to grow our support offer – so ideally you’ll be a car owner/driver.


ESRA helps adults experiencing mental health problems make appropriate career choices and move towards and into work– so you will need to be an effective communicator by telephone, email, in writing and face to face.  You will carry out initial client assessments and give advice on additional services and support available.  We support our clients through Action Plans and help with CV preparation, application forms and job application letters, practice/mock interviews and actively encourage them into voluntary work and training as part of their progression towards employment.


We need to spread awareness of who we are and what we offer through marketing and promotional activity and build strong working relationships with referring organisations –you’ll take the lead in presenting ESRA’s services to stakeholders in particular the local Mental Health Teams and GPs.  You will also need to grow our online presence via our website, initiating a new blog and increasing our social media presence.


Your admin skills will need to be sharp – with an eye for detail and an awareness of deadlines.  You’ll need great listening skills and be able to prove an awareness of employment, disability and the difficulties experienced by people with mental health problems.  A satisfactory Disclosure and Barring Service (DBS) check will be required.


You may come from a formal information advice or careers guidance background, and while a level 4 qualification would be useful – it’s by no means essential.  Equally, you may have worked in a support or care role in another sector.  Some experience of working with people with mental health issues and/or other disabilities would be helpful – but primarily we are looking for someone with the right attitude, commitment, empathy and energy.


We are looking for someone to work 14-16 hours per week – spread across 2, 3 or 4 days a week - ideally to include Friday. Initially a fixed term contract of one year – this can be extended by mutual agreement. 

We offer a starting salary is pro rata of £24,000 - £28,000 depending on skills and experience and pro rata of 25 days paid holiday plus our Christmas closure.


If you are interested in joining us – or just having an initial chat - we would love to hear from you.  Please forward your CV and a covering letter explaining your interest and suitability for the role to the attached email address.


Posted on: 06 June 2019
Closed date: 06 July 2019
Tags: Advice, Information, Support Worker

The client requests no contact from agencies or media sales.