Development Officer Jobs in Europe
We are currently recruiting for a Corporate Partnerships Officer to join our team to account manage a portfolio of partners and support our largest partnerships, ensuring excellence in relationship management to the highest standard. You will join us working 35 hours per week and in return you will receive a competitive salary of up to £30,781.96 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
This is a key role within the Corporate Partnerships team, working collaboratively across the organisation. We work with a range of valued corporate partners and have ambitious plans to grow sustainable net income each year, to help the thousands of cats that need us. This role will help support the Partnerships Team achieve its income targets by providing high quality support for current partners, partner engagement and excellent stewardship. This role will manage a portfolio of partners to help implement the Corporate Partnerships fundraising plan and increase sustainable net income for Cats Protection as well as support the Corporate Partnerships team in developing new corporate partnerships and develop existing partnerships.
Responsibilities of our Corporate Partnerships Officer:
As Corporate Partnerships Officer you will help identify, research and cultivate relationships with existing partners and to help implement the corporate partnerships fundraising plan, aligned with the wider fundraising strategy.
You will hold responsibility for managing a portfolio of partners providing cultivation and engagement strategies which maximise their lifetime value, using corporate fundraising techniques and support the development of creative and compelling proposals for existing partners and develop inspiring and engaging communications.
You will support the Corporate Partnerships team with larger accounts and projects and the transition of new business accounts to the account management team, liaise with volunteer branches and centres in the implementation of national partnerships, manage the administration and marketing of Payroll Giving and keep concise records of partnership projects on the central database.
What we’re looking for in our Corporate Partnerships Officer:
- Experience of working in a volunteering or charity environment
- Corporate fundraising experience or charity background
- Understand high value fundraising principles, practices and processes, using verbal and written communication to engage, influence and motivate donors to give
- Ability to write compelling proposals
- Experience of using a CRM database
- Have excellent interpersonal skills and the ability to communicate effectively – orally and in writing, with a wide range of individuals both internally and externally
- Understanding of corporate fundraising principles, practices and processes, including ethical screening, VAT and logo
What we can offer you:
- salary of up to £30,781.96 per annum plus excellent benefits
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits
- Employee Assistance Programme
- and more
Join us as our Corporate Partnerships Officer. and know you are helping to make a real difference to cats and kittens across the UK!
Closing date: Tuesday 9th April
Virtual interview date: 17th & 18th April
Applications may close before the deadline and interviews may take place prior to the closing date, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Talent Acquisition Officer
Salary: £26,000 - £32,000
Location: Hammersmith
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The role is pivotal to the design and implementation of the HR Operating Model and the successful candidate will focus on delivering a first-class candidate pre-employment experience. You will ensure an excellent direct recruitment service to all stakeholders, at the same time providing an excellent candidate experience to anyone who applies for a role.
Exceptional people are intrinsic to the work of Advance, and as we work towards our vision, the need to introduce talent and ensure vacancies are filled quickly and effectively will only become greater. The role holder will contribute as part the HR team working collaboratively to support effective hiring across multiple functions. You will be the go-to contact and champion for safer recruitment and engagement initiatives, and oversee the full recruitment lifecycle.
About You:
To be successful as the Talent Acquisition Officer, you will be an experienced professional with a proven track record, ideally within both the private sector and the charity or not for profit sector.
You will bring a high level of motivation, skill and ambition to actively source the best talent and simultaneously manage multiple cases/roles. Whilst collaboratively working with stakeholders you will proficiently share your knowledge surrounding employment legislation, bring your excellent interpersonal and communication skills and actively and efficiently work closely with the Talent Acquisition Manager
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Sunday 21 April 2024 @23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to help send donated medicines around the world to those who do not have access to live-saving medicines? IHP is recruiting a Logistics Officer to become part of our growing logistics team who coordinate the safe and responsible donation of medical products to where the needs are greatest, so that people don’t suffer needlessly from treatable illnesses.
As a Logistics Officer you will play an integral role in IHP’s work arranging the shipping of donated medicines and medical supplies, for example our essential health packs and antibiotics, ensuring their secure transportation to diaster hit and vulnerable communities such as Sudan and Gaza.
Your responsibilites will include:
- Securing cost effective shipping quotes from some of the largest freightforwarders in the UK
- Preparing shipping documentation
- Ensuring shipping files are accurate and kept up to date
- Communicating regularly with our donor companies and receiving NGO partners
- Updating offers on our management system
Who you are:
- You'll have administrative/record keeping experience or demonstable transferable skills
- A dedicated team player who enjoys working well in a small team as well as autonomously
- Adaptable and can meet competing priorities, deadlines and tagets
- Possess strong attention to detail and accuracy and be numerically minded (Intermediate Excel skills desirable)
- IT literate in MS Office applications with experience of working with data and systems
- A natural problem solver, you'll have a good initative and be solutions focused
- Proficient communication skills, verbally and written with an ability to build strong working relationships
- Highly organised multi-tasker, with a personality that works calmly under pressure
- Commited to upholding IHP's Christian ethos and values
For further details regarding responsibilities and person specification, please see the job description.
About IHP
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
In the last three years, IHP have supported over 54 million patients and vulnerable communities around the world – places such as Yemen, Ukraine and Gaza. We’ve sent medicine worth well over £56 million, changing lives and impacting futures. We run multiple partnerships to support this work – with pharmaceutical companies who donate medicines, our logistics partners who help us warehouse and ship the medicines overseas and finally our valued NGO partners and individual medics delivering healthcare to those who need it. Together these partnerships enable medicines to reach those in need.
IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.
Applicants must have the legal right to work in the UK.
IHP Staff Benefits
- 25 days annual leave plus bank holidays (pro-rated if part-time)
- Specsavers eyecare vouchers
- Life Insurance and Critical Illness Cover
- Health and wellbeing support via Unum help@hand app
- Bike2work scheme
- Opportunities to get involved with our EDI working group
- Training and development opportunities
- Hybrid working/Modern office near Chancery Lane tube station
We have an active Equality, Diversity and Inclusion staff working group. Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'.
Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.
The client requests no contact from agencies or media sales.
BACKGROUND
Magic Breakfast is a registered charity providing healthy breakfasts to children and young people in the UK who arrive at school too hungry to learn, and expert support to their schools. Over 200,000 children and young people are on roll at Primary, Secondary, ASL / Special Educational Needs Schools and Pupil Referral Units that the charity works with, in disadvantaged areas of Scotland and England. Providing breakfast ensures that children start their school day with the energy and nutrition they need to be able to make the most of their morning lessons. Magic Breakfast also undertakes research, and campaigns for long-term solutions to end hunger as a barrier to learning.
This is an exciting time at Magic Breakfast, as we have expanded our team to meet the challenge of ending morning hunger for now, and for good.
JOB PURPOSE
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The Campaigns Team develops strategy, creates plans and manages campaigns on issues and policy to influence key stakeholders and build public support to create systemic change and eliminate child hunger for good.
We are looking for a Campaigns Officer to join our small team to support the Campaigns Manager design, deliver and evaluate integrated and impactful campaigns in support of Magic Breakfast’s policy and advocacy objectives, including the designing, resourcing and creation of meaningful actions to communicate key messages to decision-makers, the media, supporters and the public.
You will be joining our campaigning work at a crucial point as we aim to grow our campaigner base, mobilise more people and carry out strategic campaigns within the context of an approaching general election and beyond with the new government. The role will work closely with colleagues across the Department and organisation to increase the impact of our advocacy messages and campaigns.
Please see the job description and job pack for more information
APPLICATION PROCESS
We have a firm commitment to encouraging fairness and diversity in our workforce and we encourage applications from people who identify as Black, Asian or from a Minority background, who are underrepresented in our organisation.
Should you wish to discuss the role before applying please email our People and Culture Team, hr@magicbreakfast. com
Shortlisting - 15th - 17th April 2024
First interview – 23rd and 25th April 2024
Second interview – 30th April and 2nd May 2024
COMMUNICATIONS OFFICER
Prosper Wakefield District is a charity and the largest independent grant maker in the Wakefield district, working to help people to live longer healthier lives.
Our vision is for a stronger, healthier, more equal Wakefield, where charities and partner organisations from all sectors work together to support people to thrive.
We want to recruit an experienced Comms Officer to help us shout about our amazing work, and the positive difference we are making to the lives of so many people across the Wakefield district.
If you’re a strategic thinker with excellent communication skills and a flair for marketing, we want to hear from you. Our new Comms Officer will help ensure our grant-making activities have the maximum impact; they will develop and drive our communications strategy and raise awareness of Prosper’s purpose with our wider partners.
Job Title: Communications Officer
Location: The office is based at 35 Peterson Road, Wakefield, WF1 4DU. The role will allow for some flexibility in hybrid & remote working, subject to agreement with your line manager. The role may require some travel within the Yorkshire and Humber region.
Hours: 21 – 35 hours. The role can be delivered on either a P/T basis (minimum of 21 hrs) or F/T of 35 hrs (generally 9.30am to 5.30pm Monday to Friday). The role can also be delivered on a Job Share basis. The role will require occasional working outside normal hours.
Benefits: 28 days paid holiday p.a. (pro-rata for P/T hrs). Pension contribution. Flexible working.
Length of contract: Fixed term contract for 2 years with the potential to become a permanent post.
Reports to: Philanthropy and Partnerships Manager
Liaising with: CEO, Prosper Charity Administrator, Trustees of the charity, wider partners.
Salary band: £29,000- £32,000 (pro-rata for P/T hrs) depending on experience and qualifications.
Closing date: 12 noon Tuesday 7th May 2024
Interviews will take place on Tuesday 21st May 2024
Applicants shortlisted for interview will be notified by Friday 10th May 2024
Start date: As soon as possible.
PROSPER COMMUNICATIONS OFFICER: JOB DESCRIPTION
The Communications Officer is a vital member of the organisation. As we experience unprecedented growth, we are looking for someone who shares our excitement and is ready to contribute to the next chapter of the charity’s journey.
Our Communications Officer will play a key role in promoting our mission, engaging supporters, and raising crucial funds to enhance our grant programmes. You will be at the forefront of promoting the impact of our grants; you will be engaged with our communities and partners, to create compelling and exciting content that resonates with our audiences. This role offers a unique opportunity to blend your marketing and communications skills to raise awareness, drive fundraising efforts and showcase our work.
By joining us, you’ll be part of a passionate and dedicated small team working towards a common goal of improving lives and contributing to the well-being of communities across the Wakefield district. We offer a supportive and collaborative work environment where your creativity and innovative ideas are valued.
Main duties of the job
Your role centres on shaping the charity's influential presence in the district and the wider region. You will:
· Develop a Marketing and Communications Strategy and deliver the charity’s communication and marketing plans, work closely with all team members to advise on the key narratives, best modes of communications and the target audiences.
· Provide strategic advice and guidance on communications to the Chief Executive and trustees.
· Produce high quality written and visual content for all communication channels.
· Create compelling content that evidences the social impact of our grants.
· Liaise with beneficiaries to gather stories and case studies showing how grants have been used, how they have made a difference. Share best practice via the website and through blogs and images.
· Update and develop the website and take responsibility for the content and upkeep.
· Manage our social media platforms (Facebook, LinkedIn, Instagram) and report on analytics.
· Ensure that digital marketing content aligns with Prosper’s brand identity and message.
· Look for new ways to raise our profile through social media, press and other forms of communication.
· Develop networking relationships with local, regional, and national press, and via partner’s websites, to share funding stories.
· Design any marketing materials and liaise with suppliers with regards printing.
· Produce a monthly e-newsletter to be delivered to stakeholders.
· Co-ordinate events and other promotional activities.
· Work alongside the Philanthropy and Partnerships Manager to engage with businesses and charities.
· Arrange for staff, trustees, and other stakeholders to take part in site visits to beneficiaries.
· Represent the charity at the Wakefield Funders Forum and Yorkshire Funders Forum and seek other networking opportunities.
- Build and maintain excellent working relationships with a range of key stakeholders including grants beneficiaries, trustees, funding partners, third sector leaders, health and statutory partners, elected members, and politicians.
- Facilitate effective internal communication within the organisation.
- Keep staff and trustees informed about key developments, events, and achievements.
· Other tasks, commensurate with the post, that the Chief Executive and Philanthropy & Partnerships Manager may deem appropriate (including occasional support for work that cuts across other areas of the charity’s work)
Person Specification
· Familiarity with the charity sector
· Excellent written and verbal communication skills
· Proficient in digital marketing tools and platforms, including social media management.
· An understanding of performance evaluation tools such as Google Analytics.
· Knowledge of, and skills in, social media management, with a focus on increasing reach and engagement.
· Experience of using Canva.
· Knowledge of communications, public relations, journalism and marketing communications techniques, approaches, and procedures
· Knowledge of using WordPress or similar to update the website and create new content.
· Ability to work collaboratively and independently, managing multiple projects simultaneously.
· Passion for the charity's mission and values.
· Must be able to work out of normal office hours when required.
· Must have a full UK driving licence and access to a vehicle.
The client requests no contact from agencies or media sales.
Are you an energetic and passionate person ready to lead our growing charity into the future?
Come and help us be the best we can be as we work to protect and improve the mental health and wellbeing of children and young people in the Cheddar Valley area of Somerset.
Applications should include completed application form, CV and covering letter
Closing date for applications: 2nd April 2024
Please send us a completed application form along with your CV and a covering letter.
The client requests no contact from agencies or media sales.
The Senior Digital Officer holds a key role within The Sick Children’s Trust as they will enhance our digital presence and help ensure we use a digital first approach.
They will drive forward our strategy, advise and support colleagues, manage our email marketing programme and utilise their creativity.
The person we’re looking for will be a self starter, problem solver, have a high level of technical and analytical skills and love collaborating. If this sounds like you we’d love to hear from you.
Your experience and skills will include:
· Exceptional knowledge of digital technologies and their uses
· Strong relationship management
· Excellent problem solving
· Strong interpersonal skills
If you’d like to join a very friendly, committed, hardworking and high achieving team, then please submit your CV and a covering letter. Attached is our recruiment pack for more information.
Please state why you wish to work for The Sick Children’s Trust as the Senior Digital Officer and how you meet the person specification in your application.
Closing Date: Monday 8 April 2024
We are reviewing applications as we receive them, so early application is advised. We reserve the right to amend the closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking an experienced and ambitious individual who can take on the role of Fundraising Officer.
Fundraising Officer
Location: Home-based
Hours of Work: 30 to 37.5 hours
Contract: Permanent
Salary: £24,000 to £26,000 per annum, pro rata
Reporting to: Head of Income Generation
Air Ambulances UK
Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.
Purpose of Post
The Fundraising Officer will be a key member of our ambitious and friendly Income Generation team helping to support the team across a number of national partnership income streams.
The role will have responsibility for responding to enquiries via post, email and telephone, and ensuring income and general information is captured accurately on Donorfy (CRM system).
Key Responsibilities
- Manage and develop a mixed pipeline of national partners and prospects including researching, making approaches, applications, and stewardship activities.
- Coordinate and support fundraising campaigns and events for partners.
- Responsible for welcoming, assisting and responding to enquiries AAUK receives over telephone, email, and post.
- Responsible for thanking national supporters, adapting, and personalising templates as needed to deliver high quality thank you letters in a timely manner.
- Enter and maintain accurate records on our fundraising database, Donorfy including financial information and to proactively identify how to improve processes.
- Provide general administrative support across the team as required.
Benefits
- 36 days annual leave including Bank Holidays FTE
- Access to an employee assistance programme
- Work from home allowance
- Access to the Blue Light Card and Blue Light Events
- Pension contributions
- Development opportunities
Closing date: Please do not delay your application as we will be reviewing applications when received and scheduling interviews as soon as possible.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role.
TO APPLY:
If you feel you have the skills and experience we’re looking for, please apply now!
Please read the attached Job Description before applying by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification.
Commitment to Diversity & Inclusion:
AAUK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.
No agencies please.
If you feel you have the skills and experience, we’re looking for, please apply now!
Application is by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification.
Location: Globally remote
Reporting to: Executive Director
Manages: Team of 4 and external consultants
Annual salary: $120K - $150K USD, Salary is offered based on experience and location, adjusted based on the cost of labour for the country in which the candidate resides. Candidates must have the right to work in the country they are applying from.
Contract type: Permanent
Working hours: Full-time
Candidate level: Senior executive
Background
Women's Link Worldwide (WLW) was founded on the principles of intersectional feminism, anti-racism, anti-colonialism, and Global South leadership, our organization is deeply rooted in the mission of advancing feminist movements across Latin America and the Caribbean, East Africa, and Europe. With a robust network comprising over 60 national partners and 40 regional and global coalitions, we strive to dismantle oppressive systems and rebalance power dynamics. Our approach centers on transforming the feminist strategic litigation landscape, breaking down legal barriers, and amplifying the voices of marginalized communities within the legal sphere.
At the heart of our strategy lies an intersectional lens, guiding our legal interventions to secure the rights of women, girls, and gender-diverse individuals. Our core focus areas include gender and reproductive justice, particularly advocating for safe and dignified access to abortion and combating gender-based violence. Recognizing the interconnectedness of climate and racial justice with sexual and reproductive rights, we integrate these perspectives into our advocacy efforts. Central to our ethos is the adoption of reproductive justice, pioneered by Black women since the 1990s, which combines reproductive rights with broader social justice imperatives through an intersectional framework.
Purpose of role
The Director of Development and Communications plays a pivotal leadership role in steering the organization's direction, requiring a unique blend of strategic communication skills and advanced fundraising expertise. Managing a $3 million budget primarily sourced from progressive foundations and a modest individual donor program, this role oversees a multifaceted communications and fundraising strategy to enhance the organization's visibility and narrative across diverse audiences, including donors, activists, and human rights advocates.
Leading a team, the Director of Development and Communications navigates challenges and opportunities while shaping the organization's future revenue landscape amidst ongoing strategic initiatives and exploration of alternative income sources. The ideal candidate will implement and oversee communications plans that advance Women’s Link Worldwide’s objectives and ensure effective delivery of its goals against the organization’s strategy.
The Director of Development and Communications will play a pivotal role in managing existing foundation relationships. Additionally, they will oversee and enhance a substantial one-time windful gift, leveraging the funding to expand Women's Link Worldwide's impact across East Africa, Latin America, the Caribbean, and Europe. This donation not only strengthens WLW's financial support but also has the potential to bolster feminist leadership and address systemic fundraising inequalities by challenging oppressive structures. By maximizing the grant's potential, the Director will play a crucial part in advancing the organization's mission.
Primary responsibilities
Leadership and Strategy
· Work with the Executive Director to bring strategic assessment, planning, institutional positioning, and fundraising issues forward to the Board of Directors.
· Advance the Executive Director’s and Leadership Team’s understanding of large-scale field level trends, movements, and shifts so that they may be reflected in strategy and direction.
· Coordinate with colleagues to ensure alignment of long-range strategy, positioning, and fundraising within the functional priorities of the organization.
· Support the Executive Director and the Chair in recruitment needs.
· Support the Board of Directors in managing their calendar and annual work plan.
Management of People and Resources
· Guide the creation and supervision of project teams composed of WLW staff and/or consultants, and others as needed.
· Supervise work, professional development, and training of fundraising and communications staff.
· Develop and foster collaborative relationships with partner organizations, legal services, providers, and law firms.
· Plan and oversee budgets for fundraising and communications activities.
Fundraising
· Provide executive management all fundraising activities from private donors and foundations. Ensure the optimized use of budgets and people to maximize revenue while maintaining a sustainable balance between different income streams.
· Create and monitor a budget that optimizes and expands the overall yield and efficiency of the fundraising department and ensures a sustainable balance of different revenue sources.
· Increase the amount and percentage of Women's Link Worldwide unrestricted income.
· Sustain and expand an annual giving initiative designed to strengthen the pipeline for support of the major gift program.
· Work with the Executive Director and CFO to develop and build new revenue streams.
· Provides guidance to the team on the monitoring system to review key performance indicators and ensure effective and efficient management.
· Present strategic evaluations, planning, institutional positioning, and fundraising concerns to the Executive Director.
· Nurture strong connections with donors while spearheading the team in fostering strategic partnerships and alliances.
· Enhance the proficiency of both staff and the Board to actively participate in fundraising endeavors.
· Stay current on global fundraising strategies and trends and adapt as necessary.
Institutional Communications
· Guides communications team in developing a cutting-edge brand and identity rooted in intersectional feminism, anti-racism, and anti-colonialism, ensuring clear and cohesive communication both internally and externally.
· Oversee the strategy to advance the identity, position and brand of the organization through communications, marketing, institutional partnerships, and other mechanisms. This includes visual brand strategy including overseeing the design maintenance of the organizational website, publications, and social media.
· Ensure alignment and mutual reinforcement of strategy and resources with institutional communications efforts and fundraising and programmatic efforts.
· Oversees the annual institutional communications plan with measurable objectives and indicators.
· Advance positioning and role of the Executive Director and the Board.
· Lead the development of tools and training for staff to support a consistent and powerful organizational image and messaging.
· Manage an organizational communication team (and/or consultants).
· Represent the organization with external stakeholders and in strategic professional settings and events.
Experience
· At least 8 years of relevant experience.
· Leading and managing fundraising and communications in a social impact organization.
· Experience in an organization operating in multiple geographic and cultural contexts.
· Experience aligning a communications strategy with the strategic vision of an organization.
· Experience in a transnational non-governmental organization.
· Experience in managing people who have supervision responsibilities.
· Experience with feminist, antiracist, and anticolonial values in transnational contexts.
· Establishing productive working relationships with diverse stakeholders.
· Experience in navigating fast-paced, complex environments.
· Dedication to the WLW mission.
· Preferred experience working in the fields of human rights and/or reproductive justice.
· Plan and Project Development, Monitoring, and Evaluation experience.
Skills
· Demonstrates proficiency in managing fundraising initiatives and communication strategies to effectively convey organizational goals and secure necessary resources.
· Exhibits strong leadership skills in guiding projects from inception to completion, coordinating team efforts and resources efficiently to achieve desired outcomes.
· Expertise in managing budgets, ensuring efficient allocation of resources to support project goals while maintaining financial integrity.
· Demonstrated track record and hands-on experience in directly soliciting major gifts, showcasing a deep understanding of donor cultivation and stewardship strategies.
· Has managed multiple fundraising channels including foundation relationships, individual giving programs, and major gifts.
· Excels in managing teams, fostering collaboration, providing direction, and motivating members to achieve collective objectives.
· Demonstrates strong supervisory skills, including the ability to delegate tasks, provide guidance, and evaluate performance to ensure optimal team productivity.
· Exhibits strong analytical skills, enabling them to assess complex situations, identify key issues, and develop data-driven solutions.
· Has the capability to navigate ambiguous situations, adapt to changing circumstances, and make well-informed decisions under uncertainty.
· Adept at communicating effectively across different cultural contexts, demonstrating sensitivity and respect for diverse perspectives.
· Skilled in developing strategic communication plans tailored to organizational objectives, target audiences, and communication channels.
· The candidate possesses excellent verbal and written communication skills in English, enabling them to convey ideas clearly and persuasively in various professional settings.
· The candidate upholds high standards of integrity and credibility in all professional endeavors, fostering trust and reliability among colleagues and stakeholders.
· Business fluency in Spanish is preferred.
To apply for the post
To apply for this role, please submit a copy of your CV/resume and a cover letter outlining your interest in the role and how you fulfil the requirements set out in the job announcement.
An applicant’s pack is also available upon request.
The deadline for application is 14th of April 2024
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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
About the role
This is a vital role supporting the Workforce Development team through the effective coordination of activities associated with a number of initiatives carried out within WorldSkills UK, including the completion of an award-winning pilot programme supporting education institutions to mainstream excellence into the delivery of technical education.
You will be working with a highly motivated and engaging team in a fast-paced environment, coordinating activities, managing resources, engaging with internal and external stakeholders, monitoring progress and evaluating impact. You will be confident in liaising with senior and middle managers in an educational environment and will be proficient in Microsoft Word, Excel, PowerPoint, Teams and digital software such as Zoom. You will have excellent attention to detail, alongside planning and organisational skills to support the programme of events which will be delivered both digitally and in person across 2024-26.
Role purpose
The Project Coordinator will proactively support the programming, coordination and management of a number of projects within the WorldSkills UK portfolio, including the WorldSkills UK Centre of Excellence and Network for Innovation as well as the International Skills Partnership initiatives. The successful applicant will work with the Senior Workforce Development Manager in supporting a team of High-Performance Skills Coaches based across the UK.
The post holder will demonstrate excellent organisational, operational and process management skills; have experience of working within a similar setting and be able to communicate well and provide strong and efficient administration to support the ambition and priorities of the programmes.
Key tasks and responsibilities
1. Programme coordination:
• Acting as the secretariat for the internal Centre of Excellence project team and external steering groups; preparing reports, papers, minutes and actions for monthly and quarterly meetings.
• Contributing to the planning of activities/tasks in accordance with the agreed project plan to ensure delivery on time and to budget, raising purchase orders and tracking spend against forecast.
• Coordinating the programme ensuring all deviations from targets (time, money, people, etc.) are identified and addressed at the earliest possible stage.
• Producing requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Effectively coordinating resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specification(s)/objective(s).
2. Coordination of members and compliance:
• Effectively liaising with programme participants, responding to enquiries regarding programme content, scheduling or other.
• Liaising with programme facilitators, trainers, speakers and external personnel as necessary.
• Providing logistical management of people and training activity; workshops, masterclasses, and other learning activities.
• Issuing of updates regarding membership, enrolment and engagement including management of Memorandums of Understanding and distribution of associated membership assets.
3. Data Management:
• Collecting, collating and maintaining detailed, accurate and up-to-date records of participants, evaluation and outcomes from WorldSkills UK programmes, whilst maintaining GDPR compliance.
• Preparing reports for monitoring, evaluation and presentations for the project team, the Steering Group and funders as necessary.
• Working alongside the Planning, Grant Management and Impact team to report and track performance and progress.
• Working in partnership with the Planning, Grant Management and Impact team share insights and analysis to feed into the research and programme evaluation.
4. Supporting evaluation and impact:
• Providing updates for inclusion in review activity such as project dashboards for internal and external stakeholders and monthly progress updates against the organisational annual plan.
• Working with the Planning, Grant Management and Impact team to collate and record outputs from evaluation activities for cross programme events.
5. International Partners:
• Acting as secretariat for the International Skills Partnership programme, scheduling engagements, acting as point of contact, preparing reports, papers, minutes and actions for periodic meetings.
• Supporting in the coordination of projects associated to bi-lateral partnerships.
6. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Qualifications and/or experience appropriate to the requirements of the job [E].
• Experience of working in an administrative or coordination capacity [E].
• Experience of working in a digital and office environment [E].
• Experience of working with people in external organisations and at different levels of seniority [E].
• Experience of project support and delivery [D].
Knowledge and skills:
• Ability to organise meetings and events, including in person and digitally [E].
• Ability to accurately record and extract data and information on spreadsheets and databases, with good attention to detail [E].
• Ability to liaise effectively with a range of stakeholders at all levels [E].
• Ability to provide diary management and coordination across multiple departments and organisations [E].
• Ability to use and learn a range of digital tools for online events, including Microsoft Teams, Zoom, Goto Webinar, Vimeo etc. [E].
• Strong knowledge of administrative procedures such as sharing and recording files, developing spreadsheets and responding to business enquiries [E].
• Strong and accurate written and oral communication skills [E].
• Strong knowledge of coordination skills in an office environment, including working remotely [E].
• Proficient with Microsoft Word, Excel, PowerPoint, Outlook and the internet [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Possess a strong work ethic and desire to achieve results [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Enthusiastic and able to motivate others [E].
• Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared occasionally to travel within the United Kingdom [E].
• Able occasionally to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
The UK Programmes & Impact Officer is a crucial role, coordinating and contributing to the overall management of programmes across the UK portfolio. The postholder will act as a central liaison point for internal and external stakeholders, including programme partners, Programme Leads and external evaluators.
The postholder will take the lead within a cross organisational team to apply consistent programme, impact and data management practices to provide a range of stakeholders with clear and engaging updates on progress towards programmes aims, outcomes and KPI’s.
The client requests no contact from agencies or media sales.
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At Bexley Voluntary Service Council (BVSC), you will find a team who are absolutely committed to supporting a strong, sustainable, and influential voluntary and community sector that can make a positive impact on people’s lives in Bexley.
We work hard, we help each other and go out of way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector.
We are looking for a dynamic individual to take on the day-to-day running of the Digital Champions project and network. Digital Champions are volunteers who inspire and motivate others to get online, while encouraging and supporting them to develop their digital skills and confidence. As the project continues to evolve, there will be an increased focus on Digital Champions placed in local health care settings across the borough. This is an opportunity to be at the centre of an exciting, innovative partnership project, working closely with the statutory and voluntary sector partners in taking the scheme into a new phase of development. If you are an individual passionate about community development and ensuring that digital inclusion remains an important part of the agenda in Bexley, we would love to hear from you.
Key Duties:
- To be the first point of contact for the existing network of Digital Champions in the borough, and support organisations to recruit, onboard and manage new Digital Champions.
- To directly manage a pool of Digital Champions under BVSC and lead on recruitment, onboarding, and training.
- To organise regular online and face-to-face meetings for Digital Champions.
- To develop and implement a communications plan that raises awareness of the Digital Champions Network in Bexley and of the challenges and opportunities digital inclusion presents.
- To explore new opportunities with partners and the sector more broadly in a way that aims to expand the digital champions project and create a more digitally inclusive culture for Bexley residents.
- To organise regular events, training and information sessions for Digital Champions based on needs.
- To collect data and write reports on the project for presentation to partnership committees and health and wellbeing boards.
- To represent Bexley Digital Champions at London-wide and national forums and conferences.
- Attend staff meetings, supervision and training as required.
- Identify, report, and monitor any safeguarding concerns in accordance with the latest local procedures relating to the appropriate service.
- To comply with, and share responsibility for ensuring the implementation of, BVSC policies and procedures and key legislation such as GDPR and Safeguarding.
- Undertake any other duties that may reasonably be assigned from time-to-time including travel throughout the borough to attend events, answer phone enquiries, occasionally on evenings/weekends, meet with volunteers and organisations.
- To support the Volunteer Centre on an adhoc basis with events, phone line queries and other general activities.
These are the normal duties which are required of the position; however, we do require that all staff be flexible and may be required to perform other duties to ensure the efficient running of services.
Please note that the base for this role is Engine House, Bexley, and will involve regular travel throughout the London Borough of Bexley.
Person Specification
- Experience of working in a person-centred way in charity, health, or care services
- Committed to improving lives and communities
- Excellent interpersonal skills with experience of working with people from diverse backgrounds.
- Experience of working within a framework of confidentiality and with access to sensitive personal data
- Excellent IT skills including previous use of Microsoft Office and CRM database systems
- Experience of demonstrating impact and user outcomes
- A creative problem solver and able to prioritise a varied workload, managing conflicting priorities to meet deadlines
- Ability to develop and maintain relationships with professionals and voluntary sector providers across the borough
- Enthusiasm, flexibility and a positive ‘can do’ attitude
Desirable
- Existing knowledge of local voluntary services and resources
- An understanding of health inequalities at a local, London-wide, and national level
- An understanding of Health and Social Care Services
- Must have access to own transport (car, motorbike, bicycle) and able to travel efficiently across the borough
- Experience of providing volunteer management and support
- An understanding of volunteering policies and procedures
- Organisational values, who have the right experience and skills for the role
This position will be subject to satisfactory references and DBS check.
Please submit your CV, cover letter, screening questions and monitoring form by 9am on Thursday 18th April. Applications which do not provide all 3 items (CV, cover letter and screening questions) will not be considered.
You will be advised if you are shortlisted and informed of the interview date which will take place week commencing 29th April. If you have not heard from us by Wednesday 24th April, please assume your application was not successful, we are unable to provide feedback on applications which are not shortlisted.
*We encourage you to apply early, as applications will be reviewed as soon as they are received*
The client requests no contact from agencies or media sales.
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Job Description: Fellowship Programme Officer
Line Manager: Team Leader (New Fellows)
Objective: The Programme Officer provides individualised support to Fellows, facilitates placements and secures funding. The Programme Officer also contributes to project management activities.
Duration: For an initial period of 12 months, subject to review.
Start date: 1 May 2024, or as soon as possible thereafter.
Hours: Full-time. Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm.
Salary: £30,240 per annum
Number of posts: 2.
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Organisational Background
The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.
Cara has been a lifeline to academics at risk for just over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.
Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’
‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’
This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine and Russia and many other countries.
Fellowship Programme Officer Role & Responsibilities
Fellowships
- Lead on New Fellows Team cases and provide comprehensive support to Cara Fellows using trauma-informed practice.
- Secure fee waivers, bursaries & in-kind support from universities, research institutes and other funding bodies.
- Provide logistical support to Fellows prior to and after their arrival in the UK.
- Coordinate with regional exam centres to facilitate IELTS or equivalent fee waivers for Fellows.
- Collect and interpret regional intelligence to inform Fellowship Programme advice and guidance.
- Write and send official documents to Fellows.
- Develop relationships with universities and other partner organisations.
- Conduct due diligence on Fellows’ documents and risk.
- Assess Fellows’ suitability for academic placements and liaise with experts for their professional opinion.
- Assess Fellows’ English language abilities.
- Attend weekly meetings with the team.
- Support Fellowship Programme with ad hoc responsibilities.
Visa Advice & Guidance
- Liaise closely with Fellows and hosting universities on visa related issues (Student and Temporary Worker (GAE) visas).
- Liaise with independent legal advisors where necessary.
- Research and update visa guidance to reflect changes in complex immigration regulation.
Managerial Support
- Provide advice and guidance to Fellowship Programme Assistants
- Contribute to Fellowship Programme policy changes and decision-making.
Finance
- Make payments to Cara Fellows and non-Fellowship related payments.
- Document financial transaction records.
- Record all financial and in-kind support from universities and other partner institutions.
Monitoring and Evaluation
- Assist new arrivals with handover to the Active Fellows’ Team.
- Record and report on the efficacy of IELTS or equivalent fee waivers to relevant bodies.
- Assist with compilation of reports to funders.
Administration
- Provide support for general enquiries.
- Present and collect data
- Ensure safekeeping of confidential information
- Maintain detailed records of correspondence, documents, and activities.
Project Management
- The Programme Officer will have the opportunity to contribute to the management of internal projects within the Programme.
Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Executive Director or Deputy Director/Fellowship Programme Manager.
Benefits of Role
· Challenging but rewarding work, always life-changing, sometimes life-saving
· Competitive salary
· Team and individual training opportunities
· Weekly case review meetings with line manager, plus quarterly 1-1 sessions with manager to discuss role and to plan individual professional development
· Hybrid working, home and office (usually 2 days each week in the office)
· Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm
· 25 days plus Bank Holidays annual leave entitlement
· 8% employer pension contribution
· Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes
Person Specification
Essential
· Bachelor's degree
- Fluent English (spoken and written).
· Proactive with a willingness to learn
- Confident and empathetic with strong interpersonal and communication skills.
- Ability to work under pressure in a fast-paced environment
· Keen team player who is ready to support and help colleagues
- Excellent record keeping and attention to detail.
- Ability to work independently and in a team
- Good time management with ability to prioritise and independently work to deadlines.
- Understanding of issues of confidentiality.
- Interest in and commitment to the work of Cara
- Confident use of Microsoft package
- Good knowledge of current global issues.
· Ability to have difficult conversations
Desirable
- Masters or equivalent experience
- Casework experience
- Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered.
- Salesforce/CRM software experience
- Project Management experience.
- Experience in a supporting role with people with lived experience of forced migration
The client requests no contact from agencies or media sales.
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We have an exciting opportunity for someone with excellent communication skills to join the staff of a social enterprise. The core function of this role is to handle new business enquiries from prospective clients, discussing the most appropriate service to meet clients’ needs, delivering the sales process and supporting the team manager. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be an excellent communicator with good interpersonal skills and experience of working in a client-facing advice or sales role. A proven ability to provide clear and coherent information via the telephone in a way that is accessible to a broad client base is essential.
The successful candidate will be able to establish a good rapport with clients and stakeholders in a professional and caring manner, upholding brand values.
In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
MAIN DUTIES
1.Providing operational support to Business Development Manager, including taking telephone enquiries from clients and arranging sales consultations. Supporting the Business Development Manager with sales consultations during holidays and at peak periods.
2.Being first point of contact for new business client enquiries, responding to messages from new clients and scheduling sales consultations with prospective clients. This includes acting on new referrals for paid service consultations within 24 hours, identifying and advising on the best service to meet the client’s needs from initial assessment of their situation, and promoting confidence in Beacon and our ability to meet the client’s needs.
3.Drafting and sending detailed estimates to prospective clients following initial consultations and following up to close the sale.
4.Establishing a rapport with prospective clients, utilising Beacon’s reputation within the industry to generate business and maintaining excellent communication throughout the sales journey.
5.Managing the case allocation process including responsibility for ensuring cases are allocated in a timely way according to case deadlines.
6.Generating and sending out contracts and associated paperwork, and processing completed contracts for clients engaging in a paid service. Liaising with caseworkers for a smooth handover of the new case, ensuring that expectations are met and key deadlines understood by the caseworker.
7.Maintaining good communication with colleagues in the Information and Advice team to facilitate the smooth transfer of prospective clients from an advice call to a paid service consultation.
8.To keep relevant and sufficiently detailed case records following each client contact, ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection policies.
9.Keeping sales data software up to date and producing monthly sales reports for Managing Director.
10.Responsible for the effective operation of client administrative procedures including operating and maintaining database and filing systems.
11.Arranging for the safe and secure transportation of sensitive client files and medical records for caseworkers and clients.
12.Attending line management, supervision and team meetings as appropriate.
13.Provide organisational, administrative and secretarial support to the sales and casework teams as required.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
Background Information
NHS Continuing Healthcare (CHC) is the name given to a package of healthcare that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult to understand. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
Beacon’s roots are in a service provided by Age UK Oxfordshire, to provide free advice and support to families trying to navigate the CHC system. Beacon is a social enterprise that spun out of this service ten years ago and has supported over 100,000 families across England.
Beacon provides a free CHC advice service, funded by NHS England, as well as advocacy and representation charged at a lower cost than many legal firms. We are well renowned as England’s foremost experts in CHC and frequently advise policy-makers on policy changes and updates to the guidelines.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.
This wide-ranging varied role will suit someone who is highly organised, self-motivated, flexible and has great people skills. The successful candidate will lead all our non-advice related activities including HR admin, Finance, PR Campaigns, digital skills and financial capability. This role will suit a natural multi-tasker who is prepared to be flexible, make decisions and adapt to whatever comes their way.
This role will ensure that the monitoring and administration of our funded projects runs smoothly and meet the key performance indicators. Managing a diverse team, you will meet with funders and support the development of new projects. This role will also be a member of the leadership team.
The purpose of the role is to work with the Chief Executive officer and Head of Service and Quality, to ensure smooth running of the day-to-day service and ensure the back-office infrastructure/support is adequate and robust to enable efficient running of the advice functions. This means IT, HR Administration, PR Campaigns, Financial Capability and Finance and administrative monitoring of the projects to maintain national Citizens Advice standards and meet the funders needs. This will involve:
- To manage the administration of funded projects, monitoring targets and ensuring the KPIs are being met and funder reports are submitted on time.
- To ensure all new projects are properly onboarded and have the correct resources.
- To ensure funder needs are met and the projects deliver to the required standard
- Line management of the non-advice staff as listed above and coordinating community outreach programme
- Supporting the leadership team in planning the service and new projects
We offer a range of employee benefits including:
- 30 days annual leave (FTE).
- An employer matched pension contribution currently at 4%
- Access to Telus, an Employee Assistance Scheme which offers help and support with mental, financial, physical and emotional well-being.
- Opportunity for hybrid working following completion of probationary period.
Citizens Advice Enfield is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.