Greater London
£26,780 per year
Permanent, Full-time
Job description

Senior Support Worker (enhanced)

Closing date:          23 November 2020

Aim of the role:        To support and empower vulnerable customers to increase their life skills and to be a role model for the support team

Location:                  West Croydon

Salary:                       £26,780 per annum

Contract:                  Permanent

Hours:                   37.5 per week.  Working on shift which is 5 days a week over a 7-day rota, including early mornings, evenings and weekends.  


  • As part of your employment package with us, we offer:
  • a competitive salary, comprehensive training and development programme, 
  • 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years  
  • option to buy or sell annual leave up to one week’s annual leave
  • a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
  • occupational sick pay
  • contributory group pension scheme
  • free life assurance
  • cycle to work scheme and season ticket loans


About the Role

Ingram Court is a 44-bed service for young people from the age of 16-21 with a range of support needs, some of which are complex. The role will require you to work alongside our customers, as part of a multi-disciplinary team, to help identify their strengths and skills so they can achieve their goals and aspirations. Managing all aspects of service delivery, including casework management, the daily running of busy hostels and promoting an inclusive and empowering culture.

About You

As well as having experience of supporting vulnerable people to achieve independent living, you must have a clear understanding of why people become homeless, and the needs and challenges they face.


You will be required to take on a caseload of complex customers, with responsibility for key working, co-ordinating support packages and proactively ensuring all required tasks and activities are completed.


You will be part of a dedicated and supportive team, and will need to demonstrate a positive and inclusive approach. You must be able to communicate clearly, both verbally and in writing, and be competent in the use of Microsoft Office Word and Excel applications.

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.


We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.


We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.


Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.


Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.


Please ensure that your answers give a clear outline of how your application meets the criteria for this job.



Covid Safe Statement


Our priority is the health, safety and wellbeing of our colleagues and the homeless people we house and support.

We are fully complying with the Government’s Laws and guidance on social distancing and infection control, to keep our colleagues and homeless residents safe throughout the pandemic. All of our policies and procedures have been updated to ensure covid-safe working practices are followed. We have installed screens between desks in offices within our supported accommodation, and changed layouts and use of meeting rooms in our services to ensure maximum social distancing. All colleagues have access to PPE and hand sanitiser in the workplace. Our Head Office is currently closed, with all central teams working from home, and we will continue to review this situation on an ongoing basis.


Refreshed on: 07 November 2020
Closed date: 23 November 2020
Job ref: IC2020SSWE
Tags: Social Care/Development, Social Work

The client requests no contact from agencies or media sales.