Location: Crystal Palace- Young People Service
Hours: 37.5 hours per week, working Monday to Friday
As part of your employment package with us, we offer:
- a competitive salary, comprehensive training and development programme,
- 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years
- option to buy or sell annual leave up to one week’s annual leave
- a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
- occupational sick pay
- contributory group pension scheme
- free life assurance
- cycle to work scheme and season ticket loans
Aim of the role:
To act as central point of contact for the service by providing a professional and welcoming environment to contractors and visitors
Maintaining administrative tasks to ensure the efficient running of hostel activities
To provide administrative services to the team and be responsible for the smooth day to day running of the reception and team office.
Supporting the team by performing administrative tasks within the service and updating external data base.
About the service
Our centre is a supported housing service for 18-30 year old single homeless people with support needs. Low to medium support needs (although those with higher needs will be considered on an individual basis). Support needs may include substance misuse, mental health, offending, NEET and gang affiliations.
We support single male and female customers who are homeless or have housing needs.
The role requires excellent administrative and organisational skills, you will need to be proficient in MS Office. Customer service is also extremely important as we work with very vulnerable young people. Excellent Interpersonal skills are key to this role in order to support the team and our customer’s.
You must be able to multitask, as Fitze Millennium Centre is a busy service and each day comes with different challenges. You will need to be able to demonstrate how to deal with challenging behaviour, while remaining professional and calm in a supportive team.
About Evolve Housing + Support
Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.
We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.
We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.
Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.
Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.
Please ensure that your answers give a clear outline of how your application meets the criteria for this job.