CR0, Croydon (On-site)
Permanent, Full-time
Job description

Hours: 37.5 hours comprising of shifts with a rolling rota.

Typical shift pattern (may be subject to some variation dependent on the needs of specific services):

5 days a week over 7 days rota (including weekends) between 7am and 10pm


As part of your employment package with us, we offer:

  • a competitive salary, comprehensive training and development programme, 
  • 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years 
  • option to buy or sell annual leave up to one week’s annual leave
  • a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
  • occupational sick pay
  • contributory group pension scheme
  • free life assurance
  • cycle to work scheme and season ticket loans

About Evolve

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Job description

Overall aim

You will support the people we work with, our customers, to reach their potential and improve their quality of life through aspirational goal setting. You will engage with and empower them to:

• Identify their strengths as part of our asset-based approach and identify their needs, opportunities, rights and responsibilities

• Take part in activities and opportunities that generate aspiration and confidence

What to expect

Support Assistants will spend much of their time based at one service, however you will be expected to travel between sites for training and within the local community to support the people we work with.

We recognize that working with people who are disengaged and vulnerable can be very stressful. On top of one-to-one meetings with your line manager, we offer access to an employee assistance programmed and regular facilitated reflective practice sessions.

We provide training to enable you to do your work and build your capabilities. We will set out a personal development plan with you to ensure you are supported to succeed in your role.

Support work is challenging, exciting and at times frustrating. You will need to be prepared to cope with inevitable conflict and setbacks. Results are usually long term rather than immediate, so patience and perseverance are essential. Your resilience and creativity will be assets in this role.

Posted on: 23 May 2022
Closed date: 22 June 2022 at 23:30
Tags: Social Care/Development, Support Worker