SE19, London
£23,960 per year
Temporary, Full-time
Job description

Support Worker

Aim of the role:     To support and empower our customers to increase their life skills

Salary:                     £23,690 per annum

Location:                 Upper Norwood, Young people service

Contract:                 Fixed Term until 31 May 2021

Hours:                     37.5 per week.  Working on shift which is 5 days a week over a 7 day rota, including early mornings, evenings and weekends.  


As part of your employment package with us, we offer:

a competitive salary, comprehensive training and development programme, 

25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years  

option to buy or sell annual leave up to one week’s annual leave

a health cash plan providing cash back towards healthcare bills and other wellbeing benefits

occupational sick pay

contributory group pension scheme

free life assurance

cycle to work scheme and season ticket loans


About the Role


This service is an 80-bed service for single homeless people aged 18-30.

You will support the people we work with, our customers, to reach their potential and improve their quality of life through aspirational goal setting.  You will engage with and empower them to:


Identify their strengths as part of our asset-based approach and identify their needs, opportunities, rights and responsibilities

Plan what they want to achieve and take appropriate action

Take part in activities and opportunities that generate aspiration and confidence

You will act as the link between the people we work with and a range of local authority, community and voluntary sector providers.


About You


As well as having experience of working with vulnerable people, you must have a clear understanding of why people become homeless, and the needs and challenges they face.


You will be required to take on a caseload of customers, with responsibility for key working, co-ordinating support packages and proactively ensuring all required tasks and activities are completed.


You will be part of a dedicated and supportive team, and so will need to demonstrate a positive and inclusive approach. You must be able to communicate clearly, both verbally and in writing, and be competent in the use of Microsoft Office Word and Excel applications.


About Evolve Housing + Support


Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.


We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.


We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.


Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.


Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.


Please ensure that your answers give a clear outline of how your application meets the criteria for this job.


Covid Statement

Our priority is the health, safety and wellbeing of our colleagues and the homeless people we house and support.

We are fully complying with the Government’s Laws and guidance on social distancing and infection control, to keep our colleagues and homeless residents safe throughout the pandemic. All of our policies and procedures have been updated to ensure covid-safe working practices are followed. We have installed screens between desks in offices within our supported accommodation, and changed layouts and use of meeting rooms in our services to ensure maximum social distancing. All colleagues have access to PPE and hand sanitiser in the workplace. Our Head Office is currently closed, with all central teams working from home, and we will continue to review this situation on an ongoing basis.

Posted on: 20 January 2021
Closed date: 10 February 2021
Tags: Social Care/Development, Support Worker