Bridgwater, Somerset (Hybrid)
£22,411 per year pro rata
Contract, Part-time, Temporary, 18 month fixed term contract - possibility for extension
Job description

Do you have experience of working with unpaid carers and understand the challenges that they face? Are you passionate about empowering people to have their voices heard? If so, you could be part of an exciting new project.

The role - We want to ensure that unpaid carers from across the county are listened to and heard by the people who buy, plan and run health and social care services in Somerset. We are looking for a dynamic, experienced Engagement Officer to lead this exciting new project.
This is a varied and interesting role, and no two days will be the same. Working closely with the team at Healthwatch Somerset you will engage with unpaid carers across the county. You will build networks and productive relationships with voluntary and community sector organisations and service providers.

Who we are looking for - You will be a people person with excellent communications skills, able to connect and work with a wide range of communities and stakeholders. You will lead the project and recruit and support a group of unpaid carers to co-produce a new carer engagement service which aims to understand the current and future needs and concerns of the unpaid caring community in Somerset. You will be enthusiastic with a can-do attitude and will enjoy working as part of a small and dynamic team.

Job Summary and Key Responsibliities 

Reporting to the Chief Operating Officer you will:

• Develop an unpaid carer ‘co-production working group’ recruiting unpaid carers from across Somerset’s wide and diverse communities, working with partners to ensure the approach is inclusive and meets the needs of all unpaid carers.
• Create an inclusive recruitment campaign and promote widely across Somerset.
• Visit established groups and organisations already supporting unpaid carers to promote, targeting those from hard-to-reach communities.
• Facilitate focus group sessions with unpaid carers ensuring they are at the heart of the development of the engagement model.
• Undertake a scoping and mapping exercise to identify all organisations and groups already supporting unpaid carers and establish collaborative relationships.
• With the ‘co-production working group’ establish an engagement strategy and work plan to identify key themes and issues affecting the unpaid carer community.
• Develop engagement opportunities using a variety of methods; online, face-to-face, telephone, targeted visits, social media etc.
• Use a variety of methods to monitor and evaluate unpaid carer experiences, including identifying themes and concerns as well as identifying good practice.
• Working with the Carers Strategic Partnership Board develop and agree governance channels to ensure what unpaid carers say is heard at the most appropriate level.
• Develop close working relationships with key individuals from across Somerset’s adult and children’s commissioning teams to ensure the voices and experiences of unpaid carers are influencing ongoing service delivery.
• Work collaboratively with Somerset’s Fit for the Future commissioners to engage unpaid carers on relevant topics on their behalf.


Refreshed on: 04 June 2022
Closed date: 16 June 2022 at 23:59
Job ref: SCEPO May22
Tags: Social Care/Development, Project Management

The client requests no contact from agencies or media sales.