Database Administrator Jobs

Department: Supporter Care and Database Services

Location: Hybrid – between home and our office in Aldgate, London

Hours of Work: 37.5 hours per week

Contract: Fixed-term (12-months), full-time

Salary: £28,000 – £31,000 per annum

Closing date: Wednesday 24th April at 10.00am

Annual Leave: 33 days (plus eight bank holidays) 

Benefits: 

• Enhanced maternity, paternity, adoption, and shared parental pay 
• Family friendly policies 
• 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension 
• Free health cashback plan (Medicash) employee cover plus up to four dependent children 
• 24/7 virtual GP access (UK registered), plus access to Best Doctors 
• Free confidential employee assistance programme (Health Assured) 
• Access to wellbeing app (healthy living tips and Bright TV ) 
• Flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more* 
• Learning and development committed (bespoke training, LinkedIn Learning etc.) 
• Employee health and wellbeing committed (menopause friendly, disability confident employer etc.) 

Background 

Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible. 

About the role 

Dementia UK is currently seeking a Database Officer to lead on the delivery of processes within the Database Services team.

As Database officer, your primary responsibility will be managing a substantial volume of data files, from a variety of sources seamlessly importing this information into our fundraising database. You will handle supporter data ensuring a high level of accuracy, while being directly responsible for running the majority of data imports as well as handling enquires coming into the Database Services shared inbox and running regular data cleansing routines.

In addition, you will be expected to maintain data management standards, assisting with the implementation of processes and policies ensuring best practice is followed. Working with the Supporter Care, Finance, and Fundraising teams to ensure income is accurately coded across all fundraising streams.

The ideal candidate will have a strong understanding of data protection guidelines including the General Data Protection Regulation (GDPR), and will bring previous experience in using databases for data entry, maintenance, and importation. A high level of computer literacy is essential, and comprehensive knowledge of Microsoft Office applications, particularly Excel, is required. Your ability to function effectively within a team, coupled with your initiative in prioritising and organising your workload, will be key to success.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our culture 

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia. 

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion. 

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always. 

*Please note that any decision on flexible working is based on business needs

As Supporter Care Administrator you will be the first point of contact for supporters, partner organisations, media representatives and others who get in touch with CSW in person, by phone or email.  We are looking for a warm, friendly person who loves people and is also highly organised.

Key Responsibilities (full responsibilities listed in the application pack):

• Act as the first port of call for all enquiries.
• Oversee the smooth running of reception, including receiving visitors and processing deliveries.
• Respond to telephone enquiries, ensuring that requests are followed up within a reasonable timeframe or passed on to the relevant person.
• Take and process donations over the phone.
• Update supporter records on our supporter database, including changing contact details, processing unsubscribes, entering supporter campaign actions.

Essential Criteria (full criteria listed in the application pack):

• A minimum of two years’ experience in a customer/ supporter facing role within the commercial, public or third sector.
• GCSE grade C or above in English and Maths, or equivalent.
• Experience of providing administrative support within an office environment.
• Experience of using a CRM or database to capture individuals’ details and contact.
• Experience of working cross-departmentally and with people across all levels of an organisation.

Department: Research and Publications

Location: Remote working

Hours of Work: 37.5 hours per week

Contract: Permanent, full time

Salary: £27,000 – £30,000 per annum

Closing date: Friday 26th April at 10.00am

Interview date: Thursday 9th May 2024

Annual Leave: 33 days (plus eight bank holidays)

Benefits:

• Enhanced maternity, paternity, adoption, and shared parental pay
• Family friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
• Free health cashback plan (Medicash) employee cover plus up to four dependent children)
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• Free confidential employee assistance programme (Health Assured)
• Access to wellbeing app (healthy living tips and Bright TV )
• Flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
• Learning and development committed (bespoke training, LinkedIn Learning etc.)
• Employee health and wellbeing committed (menopause friendly, disability confident employer etc.)

Background:

Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.

Purpose of the job/About the role

Research is a key element in Dementia UK’s strategic aims and runs throughout all our approaches to supporting people with dementia and their families. Our research is focused on care not cure, helping to improve lives and support our Admiral Nurses.

As part of the Research and Publications Team, we are currently seeking a Research Team Administrator to support in the delivery of the Dementia UK Research Strategy.

The team administrator will play a crucial role in providing administrative support to the Research and Publications (R&P) team, aiding in their operational efficiency, research, and development activities. Your responsibilities will include maintaining the research and publications databases, as well as updating and managing the R&P webpages. Furthermore, you will be responsible for managing the team inbox, handling inquiries, and assisting in the management of the team budget. Additionally, you will provide support to team members with their travel arrangements and serve as a liaison between internal and external stakeholders as needed.

The ideal candidate will have previously worked in an administrative role with experience of preparing and drafting meeting papers, taking minutes, and coordinating meetings. Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint is essential, along with a track record of arranging meetings, teleconferences, and events. With excellent interpersonal and relationship building skills you will be confident communicating effectively with internal and external stakeholders as well as meeting deadlines and managing workloads through effective prioritising, time-management, and organisational skills.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.

*Please note that any decision on flexible working is based on business needs

Job Title: Business Support (Administrator - Post Approval and Domestic Adoption Teams)

Contract: Permanent

Hours: 35 hours per week

Salary: £23,933 per annum

Location: CoramIAC Office - Cockfosters & Coram Campus - Bloomsbury (Some Home Working)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramIAC

Coram IAC (Intercountry Adoption Centre) now part of the Coram Group of children's charities have been working with families adopting from across the world for over 26 years. CoramIAC is a charity, not-for-profit and an accredited, legally registered adoption agency. We run outstanding services to support children and families affected by adoption. With the majority of our adopters being from Black, Asian and Minority Ethnic backgrounds adopting from countries they are connected to our staff team also reflect this diversity. We have had three consecutive outstanding judgements from Ofsted, our regulator.

About the Role

• Working alongside three post approval adoption caseworkers, you will be responsible for providing efficient administrative and business support to the Post Approval and Domestic Adoption Teams;
• Providing administration of all stages of the process after the agency’s decision that prospective adopters are suitable to adopt, in relations to either the overseas country or domestic adoption;
• You will be responsible to the Head of Service, Post Approval Team Manager and Senior Social Workers. Internal relationships will be principally with Case Workers and Senior Business Support throughout the Agency;
• A team player who is comfortable at the prospect of working in a small, busy and growing agency. Being organized, effective and able to work in a creative and flexible manner are essential to the role.
• You will have experience of administration, ideally in a social care setting and should be computer literate.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 9am, Sunday 21st April 2024

Interview Date: TBC (these will take place in-person at the CoramIAC office - Cockfosters).

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No: 1067313

For over 500 years, Guy’s and St Thomas’ Foundation have been a constant in London’s ever-changing landscape, at the leading edge of health. It is located in the heart of a global city that is vibrant and diverse, but that is also a place with stark health inequity.

As an independent organisation, Guy’s and St Thomas’ Foundation invests, partners, engages and influences to come at big health challenges from all angles. Through a family of forward-looking organisations (Impact on Urban Health, Guy’s & St Thomas’ Charity, Guy’s Cancer Charity & Evelina London Children’s Charity), they collaborate with communities, partners, and hospitals, and use assets to transform lives.

This is an opportunity to join the Guy’s and St Thomas’ Foundation team, at a time where they are bringing their fundraising function in-house. This change, along with further investment in the Fundraising function, is expected to see growth in income – this is therefore an exciting time to join the team, and to have significant impact across the breadth of work covered by the Foundation and it’s family of linked charities. 

The Database Assistant will work with colleagues to ensure the team have access to accurate, timely and comprehensive data to support and enable effective fundraising activity.

As Database Assistant you will work with high volumes of data, running regular data diagnostics, and updating records as required. You will also undertake regular database administration tasks, such as adding new users, importing data and amending the database.

To be successful in this role you will have excellent attention to detail, with high levels of accuracy and consistency. You will also have the ability to provide helpful and friendly support to database users during introductory and ongoing training.

To apply, please either send an updated CV in response to this advert, or contact Chenda McManus at TPP Recruitment to arrange a confidential discussion. We will then be in touch with further details regarding the role, and the recruitment process.

Guy’s and St Thomas’ Foundation has a strong belief that better health for all is within our reach and by becoming a more diverse, equitable and inclusive organisation together we can achieve this. Therefore, they welcome and actively encourage applications from candidates from a broad range of backgrounds, with different lived and learnt experience.

We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.

Your Role

Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.

You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.

Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.

Your Responsibilities

• Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
• Supporting the Fundraising teams with their monthly income recording and reconciliation.
• Liaising with external agencies and the Finance team.
• Checking for and correcting inaccuracies and updating supporter records.
• Running reports for the Fundraising and Finance teams.
• Maintaining and carrying out regular database processes, including data cleansing.
• Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
• Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
• Spotting and reporting database glitches and problems.
• Supporting with the ticketing system as a second point of contact in the Database team.
• Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.

Who You Are

To be successful, you will be:

• Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
• Someone with excellent attention to detail and good numeracy skills.
• A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
• Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
• Able to learn new processes and systems swiftly and diligently.
• Able to work under your initiative, take instructions from others, and work well as part of a team.
• Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
• Keen to learn more about the inner workings of database management.

For further information and to apply, please visit our website via the Apply button.

The Role of Safeguarding Administrator

We have an exciting opportunity to join the Coventry Diocesan Safeguarding team as a Safeguarding Administrator. 

You will have excellent interpersonal skills with the ability to work successfully with a range of stakeholders. Effective communication skills, both verbal and written will be key, as well as working collaboratively within a team.

The main responsibilities of the Safeguarding Administrator are:

• To provide effective and efficient administrative and logical support to the diocesan safeguarding team ensuring that all systems contribute to the delivery of high-quality service and the smooth running of the diocesan safeguarding teams work.
• Overseeing the team’s diary management, booking internal and external meetings
• Minute taking meetings including safeguarding meetings
• Screening calls and emails for the diocesan safeguarding team from a range of stake holders including those who may have vulnerabilities, using your initiative to respond to enquiries, delegate safeguarding referrals to the relevant members of the team
• Maintain and update relevant databases and recording systems, ensuring accurate records
• Be responsible for DBS administration of Parish Safeguarding Officers
• Developing knowledge of safeguarding policy to advise appropriately on matters relating to general parish safeguarding such as safer recruitment, training and parish dashboard
• Provide general administrative support, as deemed appropriate by the Diocesan Safeguarding Advisor

This post reports to the Diocesan Safeguarding Advisor and is based in the Diocesan Offices in Coventry (hybrid working possible). 

Diversity, Equity and Inclusion

In the Diocesan offices we are committed to work with determination towards a fuller representation of the social, cultural and ethnic diversity which accurately reflects the people we serve in the Diocese of Coventry. We expect all employees to promote and model equity, diversity and inclusion in their working practices and relationships and to uphold principles of equality of opportunity in accordance with our legal and theological obligations as written in Galatians 3:28 which says, “There is neither Jew nor Gentile, neither slave nor free, nor is there male and female, for you are all one in Christ Jesus”.

If you have a disability, long-term illness or are neurodiverse, and you feel this prevents you from meeting any of the essential criteria, please contact us to discuss the adjustments we can make for you.

As an equal opportunities employer, we particularly welcome applications from United Kingdom Minority Ethnic / Global Majority Heritage (UKME/GMH) candidates who are currently underrepresented in our organisation. All appointments will be made on merit of skill and experience relative to the role.

All employees undertake mandatory Diversity, Equity and Inclusion training during their employment with us.

To find out more about this role please click on apply and this will take you to our website. 

Supporting Victims of Sexual Violence has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred. 

We're looking for a highly motivated and dedicated Administrator to join our friendly, professional and passionate team to provide high quality administrative duties to the SV2 team, across all services and ensure the proper flow of office procedures.

The successful candidate will maintain a positive and friendly company image by acting as the first line of contact to visitors, clients, and stakeholders in person, online, and via telephone. You will be responsible for answering the phoneline, taking referrals and signposting, ensuring appropriate notes are made on the Organisation’s secure database.

You could be the right person for the role if you have

• A minimum of two years’ experience of undertaking administrative duties
• Experience in delivering services in a confidential environment
• Responding to queries and problem solving
• Able to communicate in a concise and professional manner with a range of staff at various levels, both internal and external to the organisation
• Ability to demonstrate a methodical, organised and flexible approach to work
• Competent multi-tasking skills
• Full driving licence and access to a reliable vehicle with business insurance

We're keen to hear from you if you are looking for a new and exciting challenge.

In exchange we offer a competitive salary, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service.

This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us

Closing date for completed applications is Midnight on Thursday 2nd May 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role  Therefore, if you are interested, please submit your application as early as possible.

Job Type: Full time, Permanent 

Full-time hours: 37.5 per week 

Enjoy meeting new people, helping them, and teaching them new skills? Want to gain new experiences in the diverse and developing homelessness sector? We have an exciting opportunity for you to work with data to help thousands of rough sleepers get the help they need. Homeless Link are looking for a new Database Support Officer to bring their enthusiasm and technical and communication skills to our fast-paced environment, which nurtures future development opportunities.

CHAIN stands for the Combined Homelessness and Information Network and is a multi-agency database for rough sleeping services in London. It plays a central role in the sector, allowing workers to share information with each other and ensuring their clients get the right support. CHAIN is one of the world’s most comprehensive systems of its kind, and is used for developing London and UK-wide rough sleeping strategy and policy.

This is an exciting time to become a Support Officer for CHAIN, as we carry out some major upgrades to the system and implement new ways of working.  This dynamic role requires a flexible skillset, responsiveness, and a willingness to learn. Working collaboratively in a small team, you will:

• Develop relationships with rough sleeper outreach services, enabling them to make the best use of CHAIN to support their clients
• Help to run the busy CHAIN Helpdesk service, fielding a wide range of enquiries and requests
• Create bespoke reports and statistics • Facilitate training sessions, inducting workers on how to use the database, as well as helping them to understand the context of the system, and our data protection policies 
• Participate in the ongoing development and improvement of the system

The ideal candidate will combine a genuine enthusiasm for helping others and continuously improving services with great attention to detail, and problem-solving skills. You’ll have a high level of expertise in Excel and some understanding of managing databases. We’ll provide lots of support to develop your skills in using Access and Salesforce, as well as your understanding of data protection policies, and of the work of the homelessness sector.

We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability. 

For full details of the role and how to apply follow the link to visit our website.

The Role

This is an exciting opportunity for a Technical Administrator to join our organisation. This post is for a Technical Administrator who will play a central role within The Fostering Networks Practice, Learning and Development service taking a lead on the co-ordination, administrative duties and technical online developments. We are going through an exciting period of digital transformation and this post will be integral to our success. The post will have responsibility for the overall co-ordination and oversight of administration for the L&D function, support the facilitation of training courses delivered both virtually and in-person. Support and facilitate the technical operation of online and in person training and events, order and maintain stocks of, publications and other resources and assist the department in the production of reports including gathering relevant information and statistics.

About you

We are looking for a confident and enthusiastic technical administrator with experience of working in a customer-facing role to support the delivery of practice, learning and development across the UK.

With excellent communication skills and a sound understanding of e-Leaning platforms and Microsoft 365, you will use your organisational expertise to provide reliable and comprehensive coordination and administrative support to a busy team. We are looking for someone with experience of the fostering sector. 

Full details of the role can be found on our website. 

The Fostering Network Benefits

Holiday entitlement up to 30 days per year dependent on location plus bank holidays

Family friendly and fostering friendly employment leave

24 hours per day, 365 days per year Employee Support Helpline

Pension & Life Assurance

Access to a range of high street and online discounts

Closing date: Monday 22th April at 12noon

Interview date: 30th April 2024 (via Teams)

To apply, please click the below apply via our website and email your completed word application form to the email address provided. CVs will not be accepted.

The Fostering Network is committed to equal opportunities and welcomes applications from all sections of the community and especially encourage applications from groups which are under-represented. All applicants are treated equally and selected on the basis of individual merit and ability to meet the requirements of the role.

The Fostering Network is committed to recruiting staff members with lived experience of fostering, care experienced or related experience.

As an organisation we are committed to supporting flexible working. This post is advertised as full-time, but we are open to applications from individuals who would like to work part time as part of job-share arrangement, please indicate on your application. 

The Fostering Network is a registered charity in England and Wales 280852 and in Scotland SC039338.

You will lead the front of house providing professional, competent reception and clerical support in a very busy office. Excellent interpersonal and IT skills a necessity.   

Main Duties of the Role

• To ensure the smooth running of the office on a day–to-day basis 
• To ensure a professional approach when meeting and greeting visitors, responding to enquiries by telephone, by e-mail, in writing and in person from members of the public.  This includes taking and confirming bookings, issuing reminders and appointment slips.
• To assist with maintaining and updating database information, carer registrations, emergency cards, records and filing systems both manual and computerized, ensuring that data handling complies with GDPR requirements.
• To assist with the production of monitoring and evaluation reports, extracting statistical information from database.
• To organise venues, agendas and minute-taking of meetings as required by Enfield Carers Centre.
• To attend appropriate meetings as identified by the line manager.
• To assist with the organisation of events, including ensuring the readiness of leaflets for information stands at partner events and outreach work.
• To assist with training events and activities held at Enfield Carers Centre including liaising with sessional       workers/trainers/speakers preparing room set-up, refreshments and set up of Zoom 
• To lead on matters relating to office management including supporting the CEO and ensuring the office adheres to health and safety compliance issues
• To assist in maintaining ECC’s electronic database, website and email system e.g. ensuring events are uploaded and attendance data kept up to date
• To act in accordance with all policies and procedures laid down by Enfield Carers Centre.

The ideal candidate must have:

• • At least 2 years previous administrative experience 
• • Exceptional organisational skills
• • Intermediate to advanced IT skills
• • Excellent interpersonal skills 
• • The ability and experience of multitasking 
• • The ability to stay calm under pressure
• • The aptitude to pay high attention to detail 

In line with ECC's safer recruitment policy, the postholder is expected to demonstrate a commitment to promoting the welfare and safeguarding of vulnerable adults and children. To apply, complete an application form by visiting our website

No CV's please.

This position will be based from our Cardiff Office (agile working agreement in place). 

Main Purpose: To support the efficiency of the National and Regional Offices through the provision of an efficient and effective translation and administration service including marketing and communications.The successful candidate will need two years of translation experience and an eye for detail with creative skills to support our marketing and social media.

1. To translate all of the organisation’s letters, documents, newsletters, social media copy and publications into Welsh, or into English as appropriate 
2. To assist in the content/ maintenance of the company and project websites, social media and marketing. 
3. To accurately input and create reports of impact data including work completed by Childcare Business Development Officers and Training Officers, using computer programmes including MS Word, Excel, Outlook and Access as well as online portfolios and portals 
4. To contribute to the overall efficiency of the office, providing administrative skills for the office.
5. To assist in the organisation of meetings and events, and taking and distributing accurate minutes of meetings as required. 

Core Skills & Experience 

Essential ·

• Ability to speak and write in both English and Welsh 
• Translation experience or relevant qualification with the ability to translate from English to Welsh and vice versa 
• Administration and marketing experience
• Excellent computer literacy skills – in using Microsoft applications such as MS Word, Access, Excel and Outlook, MS SharePoint and Teams and Zoom.  Experience in using a Customer Relationship Manager (CRM), and updating websites and social media sites would be an advantage
• Excellent literacy and numeracy skills 
• Excellent interpersonal and organisational skills, with the ability to multi-task
• To promote and maintain a professional image in line with organisational policy, with a professional telephone manner, excellent written and verbal communication skills and a flexible attitude that can adapt to the varying requirements of a dynamic and busy office.  Discretion and confidentiality in handling personal details is also essential.
• Ability to follow oral and written instructions 
• Willingness to undertake a variety of different tasks.

Desirable

• Good problem solving skills 
• Good keyboard speed 
• Experience with design and marketing using various programmes such as
• Canva Capcut/Kapwing and buffer. 
• Good knowledge of promotion on social media platforms 

Benefits: 

• Additional leave 
• Company pension 
• Flexible schedule 
• Sick pay 
• Wellness programmes 
• Work from home 

Offers of employment are subject to satisfactory references, identity checks and DBS checks (if eligible) at the appropriate level.

Involve is at the vanguard of changing our democracy. Combining innovative, high-quality practice with making a clear case for a democracy fit for the 21st century, we are showing exactly what our democratic future holds.

As Project Administrator you will play a key role in our team, working together to build a vibrant democracy, where people are at the heart of decision-making. Your focus will be to support the delivery of Involve’s projects and  programmes to a high standard, helping to manage relationships, budgets, logistics, events and systems effectively.

To succeed in the role, you will be an outstanding and detail oriented administrator who has excellent organisational, written and verbal communication skills. You will show lots of initiative, be a strong team player whilst also being able to work autonomously, as well as have a passion for our mission

The first major project that will play a significant part of your role will be the Democracy Network - a major project for Involve whose aim is to connect people working on issues of power and democracy to increase our understanding and effectiveness, take action together, and lead on issues to build a stronger democracy.

Are you an experienced administrator ready to ensure the smooth operation of the Fundraising Preference Service (FPS), collaborating closely with the public and charity organisations?

Prospectus is delighted to be partnering with the Fundraising Regulator for the recruitment of an FPS Administrator on a full time six month contract. The role is offered on hybrid basis with two days in the London office.

The Fundraising Regulator is an independent, non-statutory body that regulates fundraising across the charitable sector in England, Wales, and Northern Ireland.

The Fundraising Regulator is committed to diversity, equality and inclusion. They want their workforce to be truly representative of the society they are here to support and protect so that they can regulate effectively. They also want each employee to feel respected and able to give their best. They do this by operating a fair and inclusive recruitment process to reach a diverse pool of candidates. This is also supported by various policies that encourage a flexible and supportive working environment.

This role is a 6-month contract and the successful candidate will report directly to the FPS Contracts Manager and will be instrumental in ensuring the FPS functions efficiently. This role is vital for facilitating smooth communication between the public and charities, as well as for improving compliance within the charity sector.

This role involves managing the daily operations of FPS, processing requests through the telephone helpline and online portal, and ensuring the timely distribution of system-generated letters. The job also requires engaging with charities to ensure they promptly collect their suppression requests, identifying non-compliant organisations, and contributing to team initiatives.

The ideal candidate should have excellent customer service and communication skills, proficiency in using web applications, databases, and Microsoft Office, as well as the ability to interact effectively with stakeholders. They should possess a methodical approach to repetitive tasks, pay close attention to detail, prioritise workload, and meet deadlines with minimal supervision. Desirable qualities include a background in call handling, experience in charity or regulatory sectors, and familiarity with charity fundraising.

This job is a unique chance to apply administrative skills in the charity sector, making a meaningful difference in how charities interact with the public and improving the FPS service.

If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.