Permanent Finance Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Richmond & Hounslow Methodist Circuit is looking for a reliable and committed individual to support the life and work of our group of churches in SW London. They will play a crucial role in ensuring the proper organisation and management of our finances to enable our mission.
Key responsibilities:
- overseeing the Circuit’s day to day financial management
- supervising payroll and staff expenses
- financial reporting
- working with our accountants to produce annual accounts
- helping the Circuit to plan for the future
- advising on all financial matters
Benefits:
- £12,376 per annum based on 14 hours a week (£17.00 per hour; equivalent to £33,592 pa full-time)
- pension contribution of 6%
- working from home, with occasional in-person meetings
- flexible working
- 30 days a year annual leave (f/t equivalent, including bank holidays)
- annual leave increases with long service
- opportunity for additional hours, by mutual agreement
- supportive staff team
- helping local communities thrive and serve those in need
For more details, please see the detailed job and person specification, and the terms & conditions.
This is a new role for the Circuit, replacing a volunteer. In designing the position, the Circuit has aimed for maximum flexibility to secure the best candidate for the role. Initially, the person will need physically to attend some meetings to familiarise themselves with the Circuit's operations and ensure a smooth hand-over. For the right person, though, there will be considerable flexibility about how the duties are fulfilled in the longer-term. It is specifically expected that the role will allow for flexible scheduling to accommodate other responsibilities, including caring.
The Richmond & Hounslow Circuit comprises seven churches in southwest London. As with all Methodist circuits, these churches function autonomously yet collaborate closely in their ministry and mission efforts. The Circuit oversees joint resources, including staff and property. Presently, it employs four full-time ordained ministers, one full-time lay pastor, and a part-time administrator. As a part of the Methodist Church, its mission is “to respond to the gospel of God’s love in Christ and to live out its discipleship in worship and mission”. To fulfil this mission, the Circuit fosters a broad spectrum of ministry within its congregations, focusing on worship but also engaging in outreach to the homeless, asylum seekers, new parents, and various other groups. Joining a welcoming team, the successul applicant will be a crucial part of an organisation committed to serving Christ and the community.
Closing date for applications: 10 May, 2024 (to begin work as soon as possible)*
* Please note that we will offer interviews earlier than the closing date for suitable applicants, so we strongly encourage you to apply as soon as possible, if interested.
The successful applicant will have the right to live and work in the UK. Although this post is home-based, the Officer will need routinely to attend meetings in London. Owing to the nature of the employment, we are unable to offer support in obtaining a working visa.
To apply, please send an expression of interest of no more than 500 words on how you meet the skills required for this post and a CV to Rev’d Geoffrey Farrar, Superintendent Minister, Richmond & Hounslow Circuit.
To respond to the gospel of God’s love in Christ and to live out its discipleship in worship and mission.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This varied role uses event and programme management skills to deliver excellent service in a fast paced environment within the Christian sector as we advance the work of The Maclellan Foundation, one of the largest Christian family foundations in the USA. The successful candidate will have excellent administration skills, with a minimum of 2 years experience, and will be engaged in the Christian faith and excited by the aims of the organisation.
Objectives/Key Tasks:
To provide event and project-specific administrative support in an accurate, timely and professional manner, including:
- Planning and co-ordinating multiple programmes, to ensure milestones are met to an excellent standard
- Conducting research, assembling and analysing data to prepare reports and documents
- Preparing and editing written correspondence, communications, presentations, publicity etc
- Managing booking and registration processes
- Managing and updating various databases on a regular basis
- Onsite event management; helping set up and run events as well as providing delegate support
- Providing customer service support, via phone and email
- Managing and maintaining schedules, appointments and travel arrangements
- Arranging and coordinating meetings, including minute taking
- Reviewing operating practices and implementing improvements where necessary
- Processing expenses and maintaining project budgets in liaison with the Finance Manager
- Providing administrative support to the Director and all projects and events undertaken by NJC
- Website oversight and any other duties as required
Please review the full job description and person specification and submit your CV for consideration.
Please note we are reviewing applications regularly and reserve the right to close the post early.
The client requests no contact from agencies or media sales.
Goodman Masson are delighted to be partnered with Ruach City Church on their search for a new Head of Finance!
Who would you be working for?
Ruach City Church is one of the largest and fastest-growing non-denominational Pentecostal Christian churches in Europe. Founded in December 1992, the church is known for hosting interdenominational events and has a mission to bring the church to the people with four sites across the UK and regular live streams of their worship.
What is the role?
Joining the organisation at a pivotal time, with various exciting upcoming projects, you would be reporting directly into the CEO. Main responsibilities include but are not limited to:
- Overseeing the entirety of the Finance department and four direct reports
- Acting as a business partner for the Finance department; liaising with various stakeholders at a number of different levels, communicating financial information effectively
- Budgeting, forecasting and long-term financial planning to ensure maintained financial health of the Church
- Responsibility for the year-end accounts and audit liaison
- Ensuring all financial processes and governance within the Church adhere to up-to-date regulations; developing new policies where necessary
What do you need to succeed?
- A full accounting qualification (ACA, ACCA or equivalent)
- Experience, or desire to be working within a charity finance function
- Demonstrable, extensive post-qualification accounting experience, having managed teams and interacted with Senior Leadership Teams, The Board, etc.
- Confident user of Excel and other accounting systems
- Strong communication skills with the ability to communicate with a variety of stakeholders at differing seniority
Please reach out directly to [email protected] if you are keen to discuss this further.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Finance Officer - Central London base
Contract: Permanent, 35 hours per week
Location: Temporarily at Church House Westminster, then permanently at 25 Tavistock Place, London WC1H 9SF
Hybrid Working: Connexional Team staff based at Methodist Church House have a hybrid work pattern which is currently 2 days in the office, and 3 days remote.
The Vacancy
The role involves correctly accounting for all payments and income including legacies given to specific projects and district assessment ensuring that all sums due to the Church have been duly received and where necessary, banked intact and promptly and correctly accounted for.
Your Qualities:
- Good attention to detail and communication skills
- Ability to work collaboratively with colleagues
- First class organisational and administrative skills and systematic approach to work
- Ability to deliver to set deadlines
- Able to remain calm under pressure and be tactful in difficult or sensitive situations
- Honesty, integrity, resilience and professionalism
Key duties include:
- Processing supplier invoices ensuring payments are made on time
- Processing donations, raising sales invoices and performing credit control checks
- Posting investment income transactions and administering legacies
- Process gift aid claims and provide support to churches Gift Aid Secretaries
- Raising sales ledger invoices and performing credit control
- Posting cash book journals and preparing bank and control account reconciliations
- Process the pension scheme cashbooks and general ledger journals
- To be the main point of contact to handle customer and supplier queries
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We welcome applications from people living with disabilities.
Closing Date: 26 April 2024
Interview Date: 10 May 2024
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Programme Manager to help us deliver missional projects aligned with our Refreshed Diocesan Strategy. The strategy includes several bold outcomes such as doubling the number of young people choosing to attend worship regularly and having 3% of total population in the diocese regularly attending our churches.
Our diocesan strategy prioritises resourcing excellent youth ministry in seven ministry areas, to grow younger and more diverse. The good news is that we have just received funding for a 3-year Youth Hubs Pilot project, to define and evaluate an innovative approach to mission and evangelism with young people in a rural context, researching models for growing young disciples with the support of key research partners. Our goal is to bring about a step-change in youth ministry for the Diocese of Hereford and create a replicable model for reaching young people with the gospel in a rural context.
Our vision, which is “to proclaim Christ and grow disciples”, underpinned by our three behaviour values: Prayerful, Christlike and Engaged.
The client requests no contact from agencies or media sales.
Are you passionate about Jesus and gospel outreach into London?
Are you a wise, risk savvy and servant-hearted financial leader?
Then London City Mission would like to hear from you!
London City Mission shares the gospel alongside the local church of London, equipping everyday Christians to lovingly bring a message of hope in Christ to those least likely to hear it.
One in two people don’t have a Christian friend to invite them to church, open a Bible with them, or tell them the good news of Jesus. We want to see that change. The poor areas of London are incredibly diverse, in fact London is the most ethnically diverse in the world, growing at over 100,000 people a year. The world has come to London – we long to see the Gospel taken to the world by working alongside churches to visit homes and go out into the streets of London with the good news of the Gospel.
We are praying for a talented Director of Finance, Property and IT to join our Leadership Team. You will be inheriting a skilled and diverse team across the finance, property and IT functions, with the possibility to grow this team, as needed, to fulfil your responsibilities.
- Salary: £84,000 depending on experience + 13.8% employer contribution to pension, 30 days holiday plus Bank Holidays and 3 days ex-gracia during Christmas and New year + other benefits.
- Location: London City Mission will carefully consider flexible working patterns where possible, though at least 2 days a week presence at Nasmith House, 175 Tower Bridge Road will be necessary.
- Hours: Full-time (40 hours per week). Permanent. Let us know if you need more flexibility than this.
- Responsible for: Currently the team is 26 people, with five direct reports across finance, property and IT. Additional staff may be needed to fulfil the job description.
- Closing date: Friday 26th April 2024 at 5pm BST.
- Interview dates: Shortlisted candidates will be invited to a first interview via MS Teams on either Thursday 16th or Friday 17th May. Finalist candidates will then have the opportunity to have an informal meeting with the CEO, Graham Miller on the 22nd or 24th May, prior to second round in-person interviews scheduled for either Monday 3rd or Friday 7th June.
Key Responsibilities:
- Leading and overseeing financial strategy, planning and control.
- Leading and overseeing property disposal, development and management.
- Leading and overseeing the management and development of IT operations and systems.
- Providing inspiring leadership and contributing proactively to a vibrant worshipping Christian community.
Benefits:
- 13.8% employer contribution to pension.
- 30 days holiday plus Bank Holidays and 3 days ex-gracia during Christmas and New year + other benefits.
- Life insurance.
- Season ticket loan option (following completion of probation for permanent employees).
- Cycle to work scheme.
- Regular LCM and team prayer events; monthly LCM team days with worship, teaching, prayer, and updates; and an annual week of prayer in January.
This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).
Your new company
Working for a faith-based charity based in Central London.
Your new role
- This is a part-time position (25.5 - 30 hours per week).
- Reporting to the Head of HR.
- Line manage the HR team Administrator. Provide support with regards to management of the payroll input and monthly payroll cycle.
- Support with management of the payroll inbox.
- Responsible for monthly BACS preparation (Net Pay vs BACS reconciliation).
- Accountable for entering variable pay, adjustments, special payments, deductions and all elements relating to direct pay.
- Provide relevant reports and updated data in relation to monthly payrolls.
- Check the monthly variance/exception report.
- Assist with the payroll systems and liaise with the providers.
What you'll need to succeed
- 3-5 years of payroll exp.
- Payroll management experience.
- Experience with SelectHR and Select Pay systems (this is essential).
- Strong communication.
What you'll get in return
- Life assurance.
- Season ticket loan.
- Access to the healthcare cash plan.
- Discount scheme
- etc
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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We are seeking an enthusiatic candidate to take overall operational management and administrative responsibility for internal and external venue bookings, principally at St George's Centre and St George's Church Leeds. With support for the Events Coordinators at other venues in Leeds for which St George's Church has responsibility (currently Holy Trinity Boar Lane and St Augustine's Wrangthorn).
Property Management & Resources Officer
The Vacancy
We are offering an interesting and varied opportunity to support the work of the Connexional Team and the wider Methodist Church in delivering its strategic plan to make the best use of its property portfolio in local communities across the country and centrally.
Working alongside the Director and colleagues within the Property Support team, you will be providing support and management to Connexional property, particularly focussing on the Connexional manse portfolio and its resident ministers. Alongside this, you will lead on the communications and resourcing to the District Property Officer network and other relevant networks, across the Connexion.
You will also be a central Property Support team member assisting team colleagues within their specific areas of expertise including Listed Buildings and the Church’s net zero strategy. This could be through the provision of proactive support of and input into, relevant forms of guidance, advice, communications, training and good practice.
You will also support the Director in the administration of property grants and application received for replacement Projects under Standing Order 973.
About You
We are looking for someone who wants to make a positive contribution to the work of the Property Support team and be equally comfortable collaborating in a team environment or under your own initiative. You will preferably have experience supporting a senior team within a property function and preferably have some experience in a property or project management type function.
As the role will underpin and contribute to supporting the team’s work with external colleagues, particularly the District Property Officer network, it is essential that you are comfortable in engaging with a range of stakeholders, and have excellent organisational skills, particularly in terms of resourcing and training.
The role will be very collaborative with team colleagues, and therefore experience and ability to plan, research and assimilate new information alongside the analysis and delivery of projects will be an essential quality.
We are a collaborative team and therefore welcome applications from those who wish to contribute to the work of the team in a positive and proactive way.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing Date: 12 May 2024
Interview Date: 22 May 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a fantastic non-profit organisation that focuses on working with organisations/families to achieve best results with their philanthropy. The organisation takes a proactive role in managing high net worth Muslims' investments to effect positive and substantial changes. The organisation has a team of dedicated team members which research, define and incubate innovative community development projects. The organisation is expanding with operations in both Canada and Australia. An exciting opportunity exists for a Client Relationship Manager to join the team. As Client Relationship Manager, you will be responsible for nurturing and maintaining relationships with charities, volunteers, and other stakeholders to ensure continued support for the charity’s mission and programmes. The role will also involve donor data management, marketing and communications and outreach where applicable. This is a client facing role requiring strong relationships management skills as well as operational skills.
Who are we looking for?
Ideal candidates will have a minimum of 2-5 years’ experience in client relationship management. You will have a proven track record of successfully building and maintaining relationships with clients, donors and stakeholders and achieving fundraising goals. You will possess excellent communication skills, both verbal and written with the ability to articulate the organisation’s mission and impact effectively. You will have a clear understanding of fundraising and marketing and have good knowledge of CRM software e.g., Salesforce, Raiser’s Edge for donor management and reporting. Strong interpersonal skills with the ability to collaborate effectively with diverse stakeholders is also essential for this role. You will be highly organised with a proactive personality and be able to demonstrate a passion for the work of the charity.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
Stewardship has a mission to activate giving, making it joyful and easy – helping Christians support the causes they love, right when they need it. Our givers tell us that they manage almost all of their finances through apps, so why shouldn’t their giving be managed through an app too? Our users love our MVP single-platform Giving app, but we need to rebuild and scale in cross-platform to become production-ready. We also need to build a range of other MVP apps to serve other types of givers and partners, so there’s lots to do!
We’re looking for a passionate, experienced React Native developer to take us to the next level. Someone with the tenacity to quickly build MVPs, but also the competence to build reliable, production-ready apps that serve our many givers and partners.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
The right candidate will:
- raise the external profile of the diocese, which is a tremendously active, creative and rewarding place.
- ensure we have in place systems and a culture which enable us to communicate well with one another.
- resource, support and advise the Diocesan Bishop in his public interactions locally and nationally.
- manage media for the Diocese, co-ordinating responses to enquiries and acting as a spokesperson.
- inspire and empower colleagues by providing dynamic leadership and support that has Christian beliefs and values at its heart.
Your role
Church Mission Society is passionate about God’s mission and fired up to see more and more people become followers of Jesus. As one of two Church and Supporter Care Officers you will bring delight to our donors by successfully dealing with their enquiries as their first port of call. You will also proactively contact supporters and churches to encourage them to give and engage with CMS. Through this, your role will make a significant contribution to supporting for the work of Church Mission Society.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have proven experience working in a customer/supporter facing environment. Administrative skills are essential and experience in telephoning to get results in a customer care environment is highly desirable.
It is also a requirement for this post holder to be in sympathy of CMS’s values and aims.
Further details can be found in the job description and person specification.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme , of which CMS is a member as part of our commitment to safeguarding.
The client requests no contact from agencies or media sales.
Head of Property
Canterbury, Kent
£50,242 - £57,778 pa plus excellent benefits
35 hours per week
The Head of Property is a crucial and pivotal role at the Diocese, as you will lead the strategic management of the Diocese’s assets, taking responsibility for maximising income and capital returns from assets, including property development on investment land and buildings.
Reporting to the Diocesan Secretary, you will oversee the management of the Diocese’s housing and the Glebe estate. You will ensure good quality clergy accommodation through strategic maintenance and planned enhancements, along with the sale, purchase and development of housing stock and glebe land as required.
Managing the Property Services Team, which oversees the management of all clergy and other housing within the Diocese, you will ensure maintenance and improvements are performed within agreed timeframes and budgets and provide an excellent and friendly service to clergy and their household. In addition, you will ensure maximised rental income from vacant housing and glebe land which is a key income stream for the Diocese.
As Head of Property, you will offer support to parishes and protect their interests by advising on decision making regarding their buildings, with a particular focus on enhancing utilisation and value, especially for church halls. You will also represent, protect and advance the interests of PCCs, Incumbents and Churchwardens, by partnering with them to provide high-level advice to parishes on the effective management of property matters, particularly in cases where the Diocese acts as custodian trustee on their behalf.
As a key member of the Diocesan Office and Senior Management Team (SMT), Diocesan Finance & Assets Committee, Diocesan Advisory Committee and Property Advisory Group, you will manage the property budget, taking part in budget reviews and budget setting in partnership with the Director of Finance and Finance & Assets Committee.
Professionally qualified with a relevant qualification and with significant demonstrable post qualification experience in a similar role, perhaps as a surveyor, you should have proven leadership experience with a focus on strategic property development and resource planning.
With experience of working in the property sector, ideally in asset management, residential property management and landlord and tenant relations, you should have a track record of driving maximum return from property and/or land assets, including experience of property disposals and purchases. Able to maximise income, you should also be adept at planning, managing and reviewing substantial budgets and exercising strict financial controls in a property environment.
Sympathetic to the overall Christian mission of the Church of England, including the Diocese’s schools, church communities and buildings, you should be prepared and able to travel regularly throughout the Diocese.
Previous experience with Charities or Not-for-Profit organisations is desirable but not essential.
The Housing and Land assets of the Diocese of Canterbury comprises operational and investment properties, almost all of which consist of ministry housing stock and a small amount of Glebe Land. Assets include circa 170 parsonage houses, the majority of which are occupied by clergy, establishing a unique relationship between the Diocese and church leaders. A minority of the stock (around 50 properties) which are intended for ministry but not currently used, generate substantial rental income. Notably, recent years have seen the move to ensure that we have the right properties in the right places for ministry as well as exploring development opportunities on existing properties that are due to be reviewed, sold or replaced.
Canterbury Diocese is the oldest diocese in England, stretching from Maidstone to Thanet, the Isle of Sheppey to the Romney Marsh. We have 350 miles of coastline with historic ports and seaside resorts, alongside rural communities, market towns and commuter-belt urban developments. Affluent areas often sit alongside pockets of major deprivation, offering an exciting and challenging mission context.
At the heart of all we do is a vision of transformation for ourselves and our communities: no one can encounter God and remain unchanged. In the Diocese of Canterbury, we want to increasingly become a Christian community transformed through encounter with Christ, growing and overflowing to transform and bless the families, homes and communities we serve: Changed Lives, Changing Lives.
Closing date: 6 May 2024, 11:59pm
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please click the 'Apply' button and follow the instructions.