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Closing today at 23:59
Methodist Church, City of London (Hybrid)
London-based: £32,000-£36,000 / Home-based: £27,000-£31,000 dependent on experience
Posted 3 weeks ago
Quakers, Multiple Locations (Hybrid)
£40,261 per annum – London / £34,224 per annum – Regional
Posted 1 week ago
St George's Centre Leeds, Leeds (On-site)
£27,500 - £29,500 per year
Posted 3 weeks ago
Saint Paul's Hammersmith, Hammersmith (On-site)
£28,000 - £32,000 per year
Posted 1 week ago
Church of England, Birmingham (On-site)
Up to £25000 per annum + £25,000 per annum
Posted 1 day ago
Closing in 3 days
Mothers Union, SW1P, London (Hybrid)
£19,800 - £21,000 per year
We are looking for an excellent Executive Assistant to work alongside the Worldwide President and the CEO at Mothers' Union
Posted 1 week ago Quick Apply
Page 1 of 1
OX14, Abingdon (On-site)
£23,400 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!

Job description

Want to be part of a close-knit team that inspires, equips and supports people of all ages to grow in Christian faith? We are looking for someone with a passion for our mission who can provide high level service to customers and supporters as part of the Supporter Services team based at the BRF offices in Abingdon. This full time role involves processing orders from online, phone and post and answering queries. 

As part of the Supporter Services team:

  • Respond to customer queries received by telephone, letter, and email, always providing a high standard of customer service.
  • Process books, subscriptions and events orders received by post, telephone and online.
  • Pack and post orders that require sending from the office.
  • Process donations received by all forms, including web donations.
  • Allocate payments received by BACS, cheque, or credit card.
  • Conduct sales ledger reconciliations.
  • Open and distribute the post.
  • Assist in credit control.
  • Manage office stock levels.
  • Assist in processing of renewals and subscription releases.
  • Order office and event stock.
  • Circulate advance copies.
  • Assist finance team with statements to account.
  • Administrative support to the Operations team as required.

Skills and Experience

  • Previous experience delivering high levels of customer service.
  • Excellent communication and interpersonal skills, high degree of confident on the phone.
  • Proficiency in using Microsoft Office, order processing and accounts packages.
  • Ability to work well under pressure and to multi-task.
  • Excellent literacy and numeracy skills with a high level of accuracy and attention to detail.
  • Reliable and consistent.
  • Ability to work in a team with a flexible and positive attitude towards sharing tasks and workloads.
  • Strong commitment to the aims of the organisation.

Benefits

  • 25 days holiday per annum, plus bank holidays (increasing to 30 days plus bank holidays after five full years' service)
  • Additional three days off between Christmas and the New Year
  • Auto enrolment pension scheme (8% employer contribution, 3% employee contribution)
  • Private health insurance (after successful completion of probationary period)
  • Generous flexitime scheme allowing employees to accrue time and earn additional days leave
  • Employee Assistance Programme with access to financial advice, career coaching and counselling
  • Staff discount scheme
  • Learning and development opportunities
  • Regular opportunities to connect with colleagues at our weekly briefing and virtual coffee break, and regular team in-person gatherings.
  • BRF is proud to be an accredited Living Wage employer

We welcome applicants from all backgrounds and communities, in particular those that are currently under-represented within our staff team. This includes, but is not limited to, people from Black, Asian and other ethnic groups, especially within our leadership roles. 

Application resources
Posted by
BRF Ministries View profile Company size Size: 21 - 50

Inspiring,equipping & supporting people of all ages to grow in Christian faith.Home of Messy Church, Parenting for Faith, Anna Chaplaincy&Living Faith

Refreshed on: 17 April 2024
Closing date: 18 May 2024 at 23:30
Tags: Admin,Advice, Information,Christian,Operations

The client requests no contact from agencies or media sales.