Hoxton, Greater London
£61,087 per year
Permanent, Full-time
Job description

Are you an innovative, strong, team player, who is solution focused and passionate about making a difference in everything you do? Do you have an excellent track record of retaining services, delivering excellent operational services and cultivating new business? If so, we look forward to hearing from you. As Deputy Director you will lead, oversee and develop operational services for the charity throughout London and Greater London.

As Deputy Director for Services & Innovation you will lead a regional team to grow and expand a wide portfolio of services. We are looking for a can-do and energetic leader who will build and sustain positive working relationships with key commissioners and future funders and develop partnerships that will continue to evolve to effectively meet our service users’ needs. You will have  a strong track record in service delivery and a focus on quality, performance, safeguarding and management controls. With a customer service approach you will have a passion for engaging our service users in all aspects of our work including co-production.

Our Values: People focus, Mutual Respect, Excellence-in-all-we do and a Can-Do attitude.
We want to recruit a motivational  leader and can offer the right individual the opportunity to join a values based organisation that has the needs of children and families at its core as well as:

  • A competitive salary, leave entitlement and pension scheme
  • Career development opportunities
  • A full induction and on going quality training
  • The opportunity to become part of Family Action initiatives
  • Flexible working hours
  • Managed work loads with regular supportive and reflective supervision

This is a senior leadership role within Family Action. The post holder will contribute to the delivery of the organisations strategic aims nationally and within the defined geographical region to ensure Family Action is Stronger than Ever. The post holder will model the organisations values; people focus, can do, excellence and mutual respect. This is one of 5 Deputy Director roles, each taking a geographical area of operational responsibility, including a Deputy Director of Quality & Performance.

The purpose of the job is to be responsible for and lead operational and service management, performance, controls, and to develop Family Action services in a designated geographical region. The post holder will also support the marketing and growth ambitions of the organisation. They will be accountable for safeguarding across their portfolio of services and achieve quality and excellence through a continuous improvement approach. The post holder will also take a national thematic lead for an area of service delivery.

To apply, please submit a completed application form by following the instructions on the attached advert. You can also visit our current vacancies page to download an application form and the documents to apply, as well as for further information including the benefits we offer. 

Family Action offers good working conditions, a comprehensive training programme and Group Personal Pension Scheme (GPPS). We welcome applications from all sections of the community.

Additional documents
Job Advert (.pdf)
Job Description and Person Specification (.pdf)
Application Form (.doc)
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More about Family Action
Family Action

Family Action transforms lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and ... Read more

Posted on: 14 January 2021
Closing date: 31 January 2021
Tags: Senior Management, Management
Job closes in 5 days
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