Cardiff, Cardiff
£23,531 - £25,918 per year pro rata
Part-time, Temporary, Until 31st March 2022 Contract
Job description

Are you self-motivated and highly organised with excellent communication skills? Do you want to join an organisation that makes a difference? If so, we would love to hear from you.

Family Action is a charity that transforms lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with over 60,000 families a year in around 160 community based services, as well as supporting thousands more through our national programmes and our grants programmes.

Rapidly expanding in response to increased demand, you will join Family Action’s FOOD (Food On Our Doorstep) programme at a time when it is more essential than ever. You will be an essential part of delivering FOOD Club’s mission to:

  • Provide regular access to a sustainable supply of food to people at risk of food insecurity
  • Encourage families to access local support services and be signposted to other agencies
  • Increase disposable income for local families to improve their life chances and wellbeing
  • Reduce the amount of food being sent to landfill in the UK by utilising surplus food

As FOOD Club Coordinator you will oversee all aspects of the day-to-day running of the Cardiff Club, in consultation with the Regional FOOD Club Coordinator. You will maintain a high standard of service delivery and ensure that targets are met, supporting as many families as possible.

You will have supervisory oversight including budget monitoring and stock control. You will be a motivational leader, recruiting staff & volunteers and supporting them with induction, training, supervision and annual appraisals. Analysing data, you will report on KPIs including uptake and service user income, and continually measure the positive financial impact for families.

You will have previous experience in at least one of the following environments: retail, health & safety, environmental health, education and/or work with families, with demonstrable experience motivating and developing a staff team to deliver targets.

A Welsh translation is available. 

Family Action is forward looking, ambitious and has a commitment to continuous improvement.  We are a people focused, can-do organisation that strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.  

In return we can offer you flexible working, generous leave entitlements, a group personal pension scheme, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we’ll invest in your professional development with on-going quality training and career development opportunities. You’ll have the chance to work for a dynamic and high-performing service that makes a difference, and join an established, innovative organisation that values your opinion and encourages learning.

Family Action welcomes applications for all sections of the community.


For an application pack and further information, including the benefits we offer, please visit our current vacancies page. 

Closing date: 21st March 2021, Midnight

More about Family Action
Family Action

Family Action transforms lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and ... Read more

Posted on: 04 March 2021
Closed date: 21 March 2021
Tags: Social Care/Development, Operations