Sales Team Leader
£24,083 - £27,484 per annum
Full Time, Permanent
Field Studies Council is one of the UK’s leading providers of outdoor environmental education. This is an exciting opportunity to join us.
We now have an exciting opportunity for a Sales Team Leader to effectively manage booking sales for FSC; providing a high level of customer service in order to meet customers’ needs to ensure the customer returns to FSC year on year.
The successful applicant will lead and manage their designated customer service team to ensure excellent customer service, financial management, communication and information flow for internal and external customers. You will also manage the relevant database and systems, to provide critical support to the learning location teams; administering the invoicing and accounts system, and responding to enquiries from both staff and customers.
You will possess a minimum of 5 GCSEs or equivalent, to include English and Maths, or appropriate vocational experience, a minimum of NVQ level 2 in Business Administration or equivalent. We’re looking for someone with 5 years+ relevant experience of working in a senior administrative or sales role, as well as 2 years+ experience of successfully managing staff to achieve high results and
experience of leading customer focussed service delivery.
Excellent communication skills, both orally and in writing are key to this position, with the ability to communicate effectively with a wide variety of audiences at all levels, including whilst working from a remote location and a positive and passionate attitude towards your work.
As an Investors in People charity, we realise that to achieve our vision we need diverse teams of staff who have a wide range of skills, a real passion for the work of the charity and a pride in their role within it. No matter what role you perform at the FSC, everyone can make a difference and every role is vital to delivering our mission and vision…if this inspires you, we would love to hear from you.
We want to create a world where everyone feels connected to the environment, so that they can enjoy the benefits it gives and makes choices that help protect it – especially now when our planet is facing issues such as climate change and loss of biodiversity.
Closing Date: Wednesday 3rd February 2021
Interviews to be held on 11th and 12th February 2021
The client requests no contact from agencies or media sales.