Database Administrator Jobs
Do you want to work for a dynamic, creative, fast-paced charity?
At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.
The role
This role will provide executive support to the CEO and Action Together’s Board as well as project managing internal business priorities.
The ideal candidate
We’re looking for someone with outstanding organisational skills and excellent attention to detail who is able to manage multiple priorities, can produce written work to a high standard and is also able to proactively identify issues, implement solutions and get things done.
Salary: £35,745-£38,223 per annum
NJC Grade:PO1 SP 27-30
Hours: 36 hours per week (Monday to Friday, occasional evening and weekend work may be required)
Length of contract: 12 months fixed term
Location: Hybrid working – work from home and at one of our office bases (Oldham, Rochdale or Tameside)
The closing date for applications is 9:00am on 02 May 2024.
Interviews will be held on 08 May 2024 and will include a panel interview and task.`
To strengthen the Voluntary, Community, Faith and Social Enterprise sector. To enable positive social change and promote social justice.
The client requests no contact from agencies or media sales.
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please visit our website via the Apply button.
Empowering refugees to thrive as they rebuild their lives.
Upbeat Communities deliver services to welcome refugees and support them to settle and rebuild their lives in the UK. We are looking for an Administrator to support the team.
About You.
Do you love data and technology, and are confident using multiple online platforms and systems? Are you an excellent planner, with a high attention to detail? Are you able to work to tight deadlines, whilst being comfortable with change and flexibility? Do you have good teamwork, communication and interpersonal skills, with the ability to interact with people from diverse backgrounds?
Purpose of the role:
· To be the first point of call for IT, data and facilities processes.
· To provide administrative support across the organisation.
About us.
Upbeat Communities exists to help refugees settle and rebuild their lives in the UK. One of the best resources a refugee can have to help them settle in their new home is a good social network. With this aim, we want to help connect refugees into community. Our name reflects our vision to see thriving communities where refugees can make a positive contribution.
Our organisational values, lived out by our staff and volunteers, are:
We work to WELCOME. We create COMMUNITY. We are inspired to act with INTEGRITY. We exist to EMPOWER. We are committed to CREATIVITY. We run on RELATIONSHIPS. We are proud to be PROFESSIONAL. We have COMPASSION at our core.
Upbeat Communities' Christian ethos was the driving force behind the charity’s formation and is the basis for the values. Many of our team are Christians but we are eager to build a team that is representative of the diverse nationalities, faiths, and life experiences of the communities we work with.
Main duties and responsibilities:
IT
· Ensure all staff have IT equipment from their first day of work, ensuring that they are able to access the IT support they need with minimal interruption to daily tasks.
· Keep a record of all IT equipment, key information and renewals due.
· Be the first point of contact for IT provider, leading on Cyber essentials & annual IT audit.
· Lead on the implementation of strategic IT goals.
· Support the Continuous Improvement Officer to find new ways of working and ensure we stay up to date with emerging IT trends.
Data
· Maintain organisational databases, ensuring all data is accurate, meaningful, and compliant with the requirements of current and potential funders, as well as Upbeat’s policies and procedures for data.
· Liaise with Data consultants to manage workflow of data requests.
· Present data in a useful manner for stakeholders.
· Play a key role in the organisation around GDPR and Data Protection.
· Be responsible for the confidential maintenance of service user records and other relevant documents in line with Data Protection legislation (e.g. data protection impact assessments).
Facilities
· Support with office management processes (ordering stationery and equipment).
· Support in the efficient use of premises (organise key holder rota, complete regular checklists).
· Support with risk management and Health and Safety compliance (risk assessments, checklists, PAT checks).
Administration
· Provide administrative support to the charity’s projects (topping up payment cards, phone lines, donation admin).
· Assist with organising and monitoring staff training.
· Assist with the review and writing of policies and the staff handbook.
· Assist with process mapping across the organisation.
Other
· Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities.
· Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures.
· Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.
Person Specification:
We are looking for exceptional candidates who can demonstrate the following experience and skills. Please make sure you evidence each of these areas when you apply.
Experience
· Experience of supporting IT systems.
· Experience maintaining & improving an organisations Cyber Security position.
· Experience using data for reports and presentations.
· Experience of using a range of online platforms for managing data and information.
· Experience of using Microsoft Office, (Outlook, Word, Excel).
· Experience of office / resource management.
Skills & Attributes
· Excellent spoken and written English, with the ability to communicate to participants and external agencies.
· Excellent administrative ability, well organised and reliable.
· Excellent IT skills.
· Confident in managing and interpreting data.
· Ability to plan and manage your own workload.
· A team player with a helpful attitude and a positive disposition.
· Ability to communicate clearly and professionally to a range of stakeholders.
· Good problem-solving skills.
· Ability to work well on your own initiative and as part of a team.
· Understanding of the need to always maintain confidentiality.
· Commitment to some evening and weekend work.
· Commitment to actively demonstrate and participate in Upbeat Communities’ ethos and values.
What we offer as an Employer
· 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
· Flexible working to promote a good work / life balance.
· Opportunities for continued training and development.
· Competitive pension scheme.
· Annual team retreat to recharge, re-envision and build relationships across the team.
· Regular support and supervision.
The client requests no contact from agencies or media sales.
Want a job where your skills play a part in making a tangible difference in the lives of girls locally as part of an established and well respected charity? The opportunity to work your hours flexibly, and be part of a dynamic, passionate and supportive team?
If this appeals to you and you have strong administrative and organisational skills, adaptability and an eye for detail, and ideally experience of finance administration, we'd love to hear from you!
Flourish is a growing charity with a small, friendly staff team working at the Sydni Community centre in Leamington Spa, making a big impact on the self-esteem and mental wellbeing of girls aged 10-18 as well as providing support to families, communities and schools.
This role is part-time with term time only working, and is based at our Flourish office, with opportunities for personal and professional development.
Person Specification
Knowledge and Experience
● Minimum 1 year of experience working in an administration role (or role with these as a significant element) is essential
● Experience of financial administration/bookkeeping is desirable
● Experience of using Xero or similar accounting software is desirable
● Working as part of a team to achieve specific goals within given deadlines
● Supervising/managing volunteers
● Voluntary experience working with young people
● Compiling numerical and literary data into succinct and informative reports and reviews
● Knowledge and understanding of working with confidential data, and Privacy and Confidentiality
Skills and Abilities
● Excellent interpersonal skills
● Ability to manage and prioritise multiple tasks and complete them efficiently
● Produce work to a high standard with a high level of accuracy
● Ability to handle confidential information
● Use creative and innovative ideas to tackle challenges
● Excellent personal time and task management
● Ability to work on own initiative and without supervision
● Fully computer literate and comfortable with the main Microsoft Office tools, G-Suite (Gmail and Google Drive) and databases, internet and emails.
Qualities
● Organised with a good attention to detail
● Values integrity and transparency
● Passionate about the work of Flourish and young people’s wellbeing
● Sympathetic to the aims and Christian ethos of Flourish
● Trustworthy and reliable with confidential information
● Excellent problem solving and creating systems and solutions
● Disciplined at managing own time and workload
● Able to take direction from line management.
● Warm and friendly nature.
The client requests no contact from agencies or media sales.
The Finance Systems Analyst is a newly created role which will have responsibility for the efficient running and maintenance of ClientEarth’s finance systems, including Access Focal Point- which has been in use for over five years and Workday Adaptive Planning, a new system for the organisation. This role is required due to the rapid growth of ClientEarth and investment in new systems. You will provide essential support for current finance processes, suggest improvements to those processes to maximise their value and provide input into systems strategy for the finance department into the future.
Meet your Manager
In this role, you will be managed by Catherine Adams. A finance professional for thirty four years, Catherine has had a career of two halves, first in the corporate sector working for BDO Binder Hamlyn, Boots UK, Waterstones and Tesco and then in the Charity sector, gaining an MSC in Charity finance from Bayes Business school, working for MSI Reproductive Choices and joining ClientEarth in 2021. As Head of Finance, Planning and Analysis, Catherine manages a team of ten business partners supporting the programme and core staff in their vital mission to use the power of the Law to bring about systematic change to protect the earth.
Main Duties
Systems improvement and efficency
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- Supporting the Head of FP&A with the Workday Adaptive modelling and build to enable value added performance review and reporting in line with organisational strategy.
Systems Administration
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- Administrator for Workday Adaptive and Focal Point to include maintenance and regular review of users, user profiles, password management.
Role requirements
- An accounting qualification – part or full or qualified by experience
- Previous experience working in a finance team, able to demonstrate an understanding of financial processes (essential)
- Experience with Access Focal Point and Workday Adaptive or similar finance systems (essential)
- Experience working with and reporting from large databases and an understanding of data structures (essential)
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
New Routes Integration
Since 2003 New Routes has been working with, and supporting, refugees, asylum seekers and isolated migrants in Norwich to support their wellbeing and ambitions by providing skill-building and social programmes in a safe and welcoming environment. We promote cross-cultural integration and community awareness, working with individuals and families from over 60 countries of origin. We work closely with an extensive network of partner organisations, both third-sector and statutory. New Routes is one-third of the Norwich Integration Partnership (NIP), alongside English+ and the Bridge Plus+.
Principle purpose of the post:
To work closely with the Chief Executive to ensure the professional and efficient running of all aspects of the organisation’s finances, HR and administration providing vital administrative backing to support and sustain the work of the Chief Executive and Project Coordinators. The successful candidate will be flexible, proactive and able to work both independently and in close liaison with colleagues.
Please see the attached Job Description and Person Specification. If you are committed to improving the lives of marginalised communities, we would love to hear from you. If you would like further details prior to submitting your application, please call our Chief Executive, Gee Cook, for an informal discussion.
Please complete the attached Application Form.
The client requests no contact from agencies or media sales.
Finance Officer
This is a full time role - Hybrid working with an expectation of weekly attendance to Head Office at Baynards Green, Nr. Bicester Oxfordshire.
Job Purpose:-
We are looking to appoint a Finance Officer to join our growing team. Reporting to the Head of Finance this new role will ensure that appropriate financial processes and systems are followed and developed to support our charity’s sustainable growth and safeguard our financial health.
The Finance Officer will ensure that financial tasks and transactions are undertaken in an efficient, effective and timely manner and, importantly, that relevant financial information is provided to keep the Head of Finance updated and informed, supporting the Leadership Team to make the best decisions for the charity.
We are looking for a confident and experienced individual to join our supportive team. Previous charity finance knowledge is helpful but not essential, above all we want an individual to be tenacious, curious, diligent and show strong initiative.
Who are you?
You should be accomplished in Sage 50 Accounts and have considerable experience working in a finance function and in financial administration.
Some experience of working with Salesforce or an equivalent CRM database and an accountancy qualification or studying towards a professional qualification ACCA, CIMA, ACA, CIPFA) or AAT qualified. Experience of working in the Voluntary Sector, paid or unpaid would be great.
You should have excellent written and verbal communication skills (a natural ability to clearly communicate financial information to those with a non-finance background). You need to have proficient knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook and experience in database and payroll systems.
It would be amazing for you to have high level of attention to detail and methodical working, be a self-starter and be able to use initiative.
Have a positive and professional approach to work, be values focused and able to be adaptable in a growing and changing environment
How to Apply:-
Please access our attached Job Information Pack.
Please email a covering one page supporting statement explaining your suitability for the role along with your CV.
We recognise that some of your experience may be from unpaid roles as well as paid employment – please include any voluntary work if it helps to show why you are the right candidate for the job.
The client requests no contact from agencies or media sales.
Are you passionate about using your professional financial skills and experience to create meaningful impact with marginalised communities? Are you ready to bring your initiative to contribute to the growth of a small, dynamic charity, whilst also learning and growing professionally too?
We are looking for an experienced Finance manager to join our passionate and dynamic team at an exciting time for the organisation.
We strongly encourage applications from Gypsy, Roma, and Traveller people.
Who we are
London Gypsies and Travellers (LGT) is an organisation which challenges social exclusion and discrimination, working for change in partnership with Gypsies and Travellers. We work with families across London Boroughs, living on council caravan sites, roadside camps, with those living in bricks and mortar housing, and those experiencing homelessness. We work together with Gypsies and Travellers to build the capacity of individuals and their communities to influence the decisions that affect their lives through our front-line support services, growing youth mentoring programme, community development projects, campaigns and policy work. We are a small, committed and collaborative team (currently 10 staff members), embarking on an exciting period of growth and innovation in our work.
Our organisational values are important to us in the way we deliver our mission: Collaborative, Supportive, Passionate, Campaigning, Representative, and Rooted in the Community.
For more information please visit our website.
Job purpose
This role is pivotal in ensuring the financial sustainability and integrity of LGT, developing resilient foundations for our front-line services, community development, policy and campaigns work to grow in scale and impact.
Working closely with the CEO, Project and Team Leads, you’ll lead all aspects of financial management from budgeting, accounting and compliance, financial management of grants, to reporting to the Finance Committee to support the Board of Trustees and leadership with financial planning and decision making. Finance is the core of the role, however you’ll also use your data management and organisation skills to help us maintain and develop our workflow and data management systems and processes, and oversee other core operational functions delivered by our Business Operations Administrator.
We are a small, collaborative and committed team, with ambitious plans to grow the impact of our work and to diversify and grow our income in the coming years. As a newly created role, sitting within our senior leadership team and reporting to the CEO, there’s huge scope to contribute your experience and ideas to the strategic and operational development of the organisation - and invest in your own professional development too. There is some flexibility in both how the role is fulfilled, and the level of essential and desirable skills, knowledge and experience set out in the role description so please do get in touch if you are wondering if this is the role for you.
How to apply
Please submit a CV and a cover letter with concise answers to these questions:
1. Please outline the skills, knowledge and experience you will bring to the role as described in the role description?
2. Why would you like to work with London Gypsies and Travellers?
Applications without a cover letter may not be considered.
Closing Date for Job applications: Sunday 21 April 2024
Date for interviews: Thursday 2 May
Are you interested, or wondering if this is the role for you? If you would like to talk to us about our organisation’s work or chat informally about the role, please get in touch using the info email address on our website.
Role responsibilities
1. Financial leadership: Strategic finance leadership including financial modelling, meeting reserves targets, contributing to long term funding strategy, income diversification and risk management.
2. Budget management: Lead timely and detailed budget setting, monitoring and reporting across the organisation including management accounts.
3. Finance systems: Manage and develop the end-to-end finance system including day to day bookkeeping processes for the organisation, keeping track of income and outgoings, reconciliations and maintaining efficient systems and processes.
4. Banking and payments: Supervise outsourced payroll and pensions provider, administer internal payments processing and maintain all relevant banking administration and other relevant online accounts.
5. Grant management: Lead financial reporting for multiple grants, keeping track of deadlines, delegating tasks and preparing budgets for new grant and commissioning opportunities.
6. Compliance: Ensure appropriately robust financial controls, including compliance with Companies House, Charity Commission requirements, preparation and liaison for annual audits with our accountant.
7. Governance: Prepare budget and finance information for the Board of Trustees, also liaising with and servicing the Board Finance Committee.
8. Operations: Oversee a Business Operations Administrator fulfilling core operational functions including payroll, procurement, contracts with service providers and outsourced functions including IT.
9. Data and organisational systems: Play a leadership role championing efficient workflow management, reporting systems, and the continuous improvement of data capture, storage and analysis across the organisation.
10. Supervision and teamwork: Collaborate effectively with all colleagues, with frequent delegation, potential for supervision of line-reports, and support with occasional coaching on financial systems and requirements.
11. Learning and personal growth: Contribute to a supportive and courageous learning environment organisationally and commit to personal professional growth.
Knowledge, Skills, and Experience
Essential
1. Experience of working in a finance management role in a charity or social impact-driven context.
2. Ability to operate strategically, proactively flagging and acting on opportunities and risks for the organisation.
3. Experience of delivering and managing all core finance and accounting processes to support budgeting, reporting which supports sound financial management and decision making.
4. Experience of financial management for grants and restricted funds, including drafting project budgets and financial reporting.
5. Experience of identifying and implementing improvements to financial controls, processes and operational systems.
6. Experience of short and longer-term financial planning to support financial resilience building.
7. Good Excel skills to support full cost recovery and income diversification strategies.
8. Experience using database/CRM technologies to store and analyse data.
9. Excellent organisational skills with a demonstrable track record of managing competing priorities and meeting deadlines in a fast-paced environment.
10. Good written and oral communication skills with ability to communicate and present complex finance information in a clear and simple way to a range of stakeholders including funders, Trustees, to auditors and colleagues.
11. High levels of personal integrity and a commitment to equality and challenging discrimination.
12. Strong IT skills including advanced Excel knowledge and experience using Xero or similar accounting software.
13. A resilient attitude to work, embracing change and approaching challenges with positivity, creativity and perseverance.
14. Effective delegation skills to colleagues at all levels and external consultants.
15. Ability to work flexibly to respond to changing needs of Gypsy and Traveller communities and the organisation.
Desirable
16. A professional finance/accounting qualification e.g. ACA, ACCA, CIMA, AAT or qualified by experience.
17. Experience of lead responsibility for management accounting.
18. Familiarity with the requirements and processes for statutory bodies e.g. Companies House, Charity Commission and annual independent audit.
19. Knowledge of GDPR requirements and best practices in data management and protection.
20. Knowledge of VAT considerations and requirements for charities or small companies.
21. Line-management experience.
22. Knowledge of workflow management tools and processes.
NB: The role responsibilities and tasks are subject to review as the requirements of the organisation evolve and to support ongoing personal professional development of the post-holder.
Our ideal candidate will have a background within the charity/not for profit sector and experience in handling an investment portfolio. The role is home based with some travel in/around Hampshire and the IOW. Reporting directly to the CEO, this role is an excellent opportunity for someone looking for a new challenge and a step up. Our financial information is highly visible to our donors and grantees, so this role is a crucial enabler for the effective delivery of all areas of our work. The role will be overseen by a part time Finance Manager, who will produce management accounts, annual accounts, budgets, forecasts etc. Part time work will be considered for the right candidate.
The Finance Officer/Bookkeeper will be responsible for ensuring the delivery of accurate and timely finance administration, across two databases (currently Sage and Salesforce). This is a vital role within HIWCF, as high quality finance information is fundamental to our role and reputation in the region as a trusted partner for our fundholders and grantees.
Key Tasks
· Adding all payments transactions (grants, invoices, salaries, expenses, HMRC payments etc) to Sage and the bank accounts, ensuring all evidence is correct and payments are correctly authorised
· Adding all donation income to Sage and Salesforce, and working with other team members to ensure they are acknowledged appropriately
· Adding all quarterly investment income to Sage and Salesforce and reconciling across both databases, and to the investment house reports and bank account
· Regular reconciliations between Sage and Salesforce and bank accounts
· Ensure HMRC payments and gift aid claims are undertaken in a timely manner
· Manage banking records
· Monthly reconciliations for Bank account, purchase ledger, Sage, Salesforce, prepayments, accruals, salaries, PAYE, pension etc
· Monthly journals for non-cost items
· Manage pension with NEST and other ad hoc pension providers and manage insurances
· Ad hoc finance related tasks including reporting on returned grants, managing pension payments, insurances etc
· Any other appropriate tasks as directed
(Some of the functions listed may be shared tasks).
Please see our application pack attached for full details or visit our website.
Recruitment details and schedule
• Apply by sending a CV and covering letter to Jo Dakin, Office Administrator , see application pack for details. Please include details of three referees, one of whom must be your current or most recent line manager. (We will not contact them unless you are offered the role.)
• Please confirm in your application that you are eligible to work in the UK. If offered the role, you will be required to provide evidence of your eligibility.
• Applications close at 12 noon on Wednesday 24th April.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have a skill for processing tasks and the ability to effectively co-ordinate workloads? Do you thrive in a role that combines efficiency with attention to detail? If so, we have an exciting opportunity for you to join our Fundraising Team as an Income Co-ordinator.
As our Income Co-ordinator, you will be responsible for co-ordinating the income processing tasks for the Income team and oversee processing for Gift Aid Claims. You will proactively process claims with integrity, consistency, and accuracy, in compliance with HMRC regulations, ultimately maximising our income from supporters.
Your day-to-day responsibilities will involve daily and weekly scheduling of income processing tasks, addressing complex queries while providing an excellent supporter care service, and managing Gift Aid claims efficiently.
You'll also be instrumental in providing training to others on the claims process, spotting any discrepancies, and collaborating with other fundraising teams to optimise Gift Aid claims.
In addition to your Gift Aid responsibilities, you'll process income and data onto our database, maintaining high standards of accuracy and consistency. All income will be added and coded with accuracy and consistency.
To excel in this role, you'll need to adhere to data protection regulations, HMRC guidelines, and internal compliance policies rigorously. You'll also be an integral part of our Supporter Care team, fostering cross-team collaboration and contributing actively to working groups.
If you're ready to make a meaningful impact in the world of fundraising while working in a supportive environment, then we'd love to hear from you. Join us as we strive to maximise our income which is essential to support people living with an affected by MND.
What are we looking for?
You will be a detail orientated individual with previous experience in a coordination role with the ability to effectively managing your workload and support others.
Excellent communication, both written and verbal, is key, along with strong knowledge of Microsoft Office tools.
Understanding or transferable experience in HMRC Gift Aid compliance and claims processing is an advantage, as is a technical proficiency in databases.
Your ability to process data with precision will be crucial. If you have experience in commercial financial processes and a talent for problem-solving, we want to hear from you!
For full role responsibilities please view the job description located within the Recruitment Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include:
- Cycle to work
- Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Understanding or transferable experience in HMRC Gift Aid compliance and claims processing.
- Understanding or transferable experience in working with payment processing systems.
- Excellent communication skills.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
The Role
JLGB are recruiting a Finance & Fundraising Coordinator who will play a vital role in helping the charity achieve its financial, fundraising and organisational objectives. Supporting the Director of Operations & Finance, the role is essential for the smooth running of the charity’s finances, collaborating with teams across JLGB, as well as volunteers and external suppliers. With some support from JLGB’s administration team, you will be undertaking all financial transactions including payment runs, bank and income reconciliations. Managing our donor database, ensuring that Gift Aid is collected regularly. The position will be suitable for someone who has experience in these areas and is flexible, reliable, highly numerate and interested in working to support young people to reach their potential.
Responsibilities will include:
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Processing and reconciling various financial administrative tasks, including petty cash and incoming card payments (via stripe and other card processors)
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Providing effective financial administrative support to all JLGB programmes and functions
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Providing support to the Finance Director and assisting with management accounts
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Preparing expenditure reports for the senior leadership team, finance sub-committee, Trustee Board, funders and stakeholders
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Validating and processing weekly expenses
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Ensuring that Gift Aid is collected on a regular basis
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Managing our Donor Database
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Supporting with Income generation and fundraising events.
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Supporting the delivery of the year-end financial reporting
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Ensuring that financial documents are filed
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Supporting audit processes to demonstrate compliance
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Maintaining accounts and generating invoices on QuickBooks computer software
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Overseeing debtor analysis and recovery
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Contributing to the development and maintenance of financial systems and processes
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Managing external suppliers, supplier accounts and purchases
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Supporting other members of the administration team whenever necessary
The above is not an exhaustive list of duties. You will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Person specification
We are looking for some of the following attributes in the successful applicant, you may be more experienced in some areas than others. We are interested in experience that’s both job-related or gained through other areas of your life. Training and support will be given in any areas required.
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A relevant finance qualification eg AAT, ACCA, CIMA or currently working towards one
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Experience using QuickBooks or similar accounting and reporting systems and advanced excel.
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Substantial experience of bookkeeping and processing payments
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Understanding of Accounting Principles
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The ability to initiate and maintain systems
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Confident and polite telephone manner for debt recovery and supplier procurement
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Ability to pro-actively engage with internal and external stakeholders up to Senior Management level
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Ability to present financial information and make it understandable to non-finance stakeholders
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Excellent organisation skills and attention to detail
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Work well autonomously and as part of a wider team
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Excellent proficiency/advanced Excel
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Good communication skills
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Commitment to providing services and programmes for young Jewish people
You may also have
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Experience of working with or in youth organisations or a charity
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Experience of working with individuals from a wide range of cultural and faith backgrounds
Please note this role may also require evening and Sunday work, in order to see delivery and meet/consult with volunteers
What you’ll get in return
- You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of young people.
- We offer 36 days leave, including bank holidays (this includes directed leave for Jewish high holy days that fall on a weekday), rising by 1 day for each completed year of service to a maximum total of 42 days leave.
- Access to our benefits discount platform
- Cash back health plan, includes wellbeing support and access to Virtual GP appointments
- Death in service at 4 times salary.
- Employer and employee contribution to pension following successful probation period, in line with auto-enrolment pension requirement, 3% employer contribution
- We have a flexible policy for working hours and offer TOIL where staff are required to start early, finish late or work on a Sunday, so that you can reclaim these hours at another time.
We are seeking a dedicated and experienced operations manager to join our team. We are looking for someone who will help strengthen the foundations of our organisation, as well as help us expand our growing network of partner organisations across the UK.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO to help build the operational structure of Big Green Heart, and support its day-to-day operations.
You will also facilitate the national deployment of Big Green Heart workshops across the UK, and will work with the CEO and trustees to implement the strategy needed to upscale the work of Big Green Heart.
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JOB TITLE: Operations Manager
SALARY: £27,000 - £30,000 / year, FTE
LOCATION: Remote
FT / PT: Part Time
HOURS: Approx 16 hours per week. The hours will be flexible and may include evenings and weekends.
ANNUAL LEAVE: 25 days pro rata
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RESPONSIBILITIES
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You will develop and implement operational policies, procedures and systems to improve efficiency and effectiveness of the organisation.
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You will monitor and evaluate the operational performance of the organisation, identifying areas for improvement and implementing solutions.
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You will manage the operational activity of our Big Green Heart experience days, supporting the CEO in the delivery of them.
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You will work closely with our partner organisations who are using the Big Green Heart model, ensuring that the high standards and values of our teaching are maintained.
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You will also work with the Big Green Heart team to onboard new partner organisations. You will work with them to understand their needs and secure buy-in.
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You will collaborate with the trustees, who also contribute to tasks linked with Big Green Heart's development.
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You will manage the budgeting and financial planning processes, working closely with the Treasurer.
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You will be trained as a Big Green Heart facilitator with an expectation that you may be needed to facilitate a workshop during your time at the organisation.
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You will participate in professional and networking events related to Big Green Heart’s field of intervention.
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You will support staff members, trustees and volunteers, providing guidance and training in the operations of the charity as needed.
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NECESSARY REQUIREMENTS
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At least two years experience in operations management, preferably within the charity sector.
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A self motivated individual, capable of independent working.
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Ability to translate vision into a working practice.
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Strong organisational and multitasking skills, with the ability to prioritise tasks effectively.
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Excellent communication and interpersonal abilities, with the capacity to work collaboratively with a diverse range of stakeholders.
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Familiarity with budgeting and financial management processes.
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Proficiency in Microsoft Office and other relevant software applications.
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Commitment to the mission and values of the Big Green Heart.
DESIRABLE REQUIREMENTS
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Experience of working in a start-up environment, supporting the operational needs of a fledgling organisation.
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Familiarity with using KNACK database.
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The Big Green Heart recognises the need to provide a safe and caring environment for children, young people and vulnerable adults. As part of our safeguarding policy we will require any successful applicant to complete disclosure checks and obtain an enhanced DBS certificate.
There is an occupational requirement that the job-holder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Please note that we can only consider applications from candidates who have the legal right to work in the UK.
The client requests no contact from agencies or media sales.
WHO WE ARE AND WHAT WE DO?
We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard.
By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves.
ROLE PURPOSE
The Programme Support Officer (full-time, fixed-term contract for 18 months, with possibility to extend) will join the expanding Sector Improvement Team. They will provide vital logistical, financial and administrative support and coordination required to successfully run and deliver the University Mental Health Charter Programme and Award, achieve the Sector Improvement Team’s key objectives, and contribute to the whole charity’s mission and goals. This is an exciting opportunity to help the team scale the University Mental Health Charter, with the potential to impact 2.5 million staff and students across the UK.
From booking travel and accommodation, holding responsibility for the planning and administration of the Purchase Order sheets, to liaising with the many stakeholders involved in the assessment and programme processes, you will have an opportunity to be involved in an interesting, fast paced and exciting role.
KEY RESPONSIBILITIES
Logistical support
- Provide effective logistical and administrative support to the Sector Improvement Programme(s), working closely with the Sector Improvement Lead and Programme Managers to ensure the successful delivery of the programmes
- Support the the planning and delivery of key Sector Improvement Programme activities including online and in-person events, handling the administrative and logistical tasks e.g. venue booking and travel arrangements
- Support the Charter Award Process by managing logistics for assessors during Award site visits and handling related bookings
- Use of our Project Management tools to set and receive work, manage deadlines and workflows alongside colleagues to complete projects and Programmes in a timely manner, ensuring high quality of work
Financial support
- Assist in onboarding the University Mental Health Charter Programme by managing administrative tasks such as purchase orders and processing documents (e.g. MOUs, new supplier forms etc.) and outstanding payments
- Administer finances for our Sector Improvement programmes; issuing purchase orders and ensuring timely payments
- Work with finance colleagues to ensure correct processes and procedures are followed accurately and compliant with finance requirements, and identify areas for process improvement
- Act as a cardholder for the team, making online purchases such as accommodation and travel bookings and following policies, procedures and guidance in the correct and responsible use of the Student Minds card
Data and process administration
- Administer data processes for the University Mental Health Charter Programme and Award process, in line with Data Protection Guidelines
- Collate and analyse evaluation data from Sector Improvement events (online and in person), generating timely reports and make recommendations for programme improvement
- Create essential documents requested by the Sector Improvement Programme team to support programme delivery and scalability
- Provide support to the Sector Improvement Team and Award Managers to enable efficient Award Assessment accreditation processes
- Maintain key working relationships with our network of Assessors and University Award Leads, addressing queries, scheduling and minuting award panels, sharing actions with the team
Working together
- Work closely with the Programme Liaison Officer to successfully deliver all aspects of the role, including managing university relationships, ensuring tasks are picked between roles and when required
- Attend programme-related meetings, and maintain communications with programme participants and key stakeholders through maintaining and use of up-to-date database(s)
- Actively participate in the testing and embedding of new digital systems to improve programme efficiency and engagement
- Stay updated on developments in Higher Education and gather insights from sector partners to feed into team decisions
- Look for opportunities to develop systems and processes to improve ways of working and participate in discussions on the Sector Improvement Team development and improvement
Other duties
- Such other duties as may be reasonably prescribed by the organisation, appropriate to the grade and responsibilities of this post
- Attend regular team meetings with the Student Minds team and colleagues throughout the year as required
- Ensure compliance with Student Minds’ internal procedures and all external legal requirements
- Undertake training and attend conferences in a support capacity when Student Minds is delivering, and attend external conferences as a delegate where required
- Engage with and provide feedback on projects and strategic reports developed by other members of the team
- Work flexibly and undertake tasks to support Student Minds colleagues as needed
BENEFITS
- Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure
- Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
- Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
- Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
- For other benefits and more information please see our website.
The client requests no contact from agencies or media sales.
This position will be based from our Cardiff Office (agile working agreement in place). We are looking for a Finance Assistant with an aptitude for numeracy to support the Finance Manager and Senior Finance Assistant. The successful candidate to this role will have some experience in Finance or a keen interest in launching their career in Finance. They should have great communication skills and be ready and willing to learn. What's on offer for the candidate is an immediately available, ongoing permanent contract. This is the perfect role for someone at the beginning of their Finance career to learn and develop within a busy and exciting role.
Main Purpose of Job
To assist the Finance Manager and Senior Finance Assistant
Main Duties
- To assist in the day to day running of the organisation’s Sales, Purchase and Nominal Ledger using Sage bookkeeping system.
- Assist in the maintenance of information of the Finances of the Organisation.
- Input information to track grants and funding using Access databases.
- Use computer programmes including Sage, MS Word, Excel and Access.
- To administer timesheets, expenses and annual leave applications.
- Use a range of skills to communicate efficiently and effectively to support staff within the organisation.
Key Dimensions & Challenges
- Working to deadlines and managing competing demands
- To maintain good financial procedures with a high level of accuracy
- Working with staff based over three regional offices and some who are working from home
Core Skills & Experience
Essential
- An aptitude for numeracy
- A willingness to learn and progress to a Level 3 AAT or equivalent
- Good IT skills, including Microsoft Office applications including Outlook, Word and a knowledge of spreadsheet applications
- Good data entry skills and attention to detail
- Ability to meet deadlines
- Ability to work alone and as part of a team
- A commitment to excellence, quality and equality of opportunity
- Good interpersonal and organisational skills, with the ability to prioritise own work.
- A professional telephone manner, good written and verbal communication skills and a flexible attitude that can adapt to the varying requirements of a dynamic and busy office. Discretion and confidentiality in handling personal details is also essential.
- Ability to follow oral and written instructions
- Willingness to undertake a variety of different tasks.
Desirable
- Knowledge of database applications
- Good problem-solving skills
- Welsh speaker or willingness to learn
- A willingness to undertake further training as required
Benefits:
- Additional leave
- Company pension
- Flexible schedule
- Sick pay
- Wellness programmes
- Work from home
Offers of employment are subject to satisfactory references, identity checks and DBS checks (if eligible) at the appropriate level.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Outline:
CFAB supports children on the move between the UK and other countries and children who are separated from their family in another country. The complexities of migration and international separation can make many of these children particularly hard to support and particularly vulnerable to abuse and exploitation. We ensure that children in these circumstances enjoy the same care, protection and right to a family life as we would want for any child.
We are the only UK representative of the International Social Service network, and the only charity in the UK with a dedicated international social work team. We are proud to have royal patronage from HRH, Princess Alexandra.
We are looking for a highly motivated, organised individual with excellent attention to detail who has excellent written and communication skills and is positive, proactive, and eager to learn. You will be working in a small team so a hands-on, solution focused approach is a must.
You will be responsible for ensuring compliance with CFAB’s financial processes and procedures to ensure accurate preparation, processing, and maintenance of financial records.
You will also be responsible for HR administration.
As a cross-border, cross-culture children’s charity, Equality, Diversity and Inclusion is at the heart of what we do. We are committed to fostering a workplace that promotes mutual respect and allows equal opportunity for all. We seek applications for candidates with diverse backgrounds including, but not at all limited to, family overseas, experience being raised by non-biological parents, ethnic minority communities and people with health conditions or impairments.
Key responsibilities:
Finance
· Code and process purchase invoices, staff expenses and obtain authorisation of expenditure as per financial procedures manual.
· Save copies of the Approval Max pdf’s in the Purchase folder.
· Prepare sales invoices to customers on the receipt of instruction from the social work team and email copy of invoice to customers.
· Liaise with the social work team to ensure sales invoice requests are generated for all Opportunities raised in Salesforce.
· Update Salesforce to reflect processed sales invoices.
· Maintain records of sales and purchase invoices in accordance with CFAB’s policies and procedures
· Banking of cheques received.
· Perform credit control duties according to the financial procedures manual.
· Handle and process all petty cash claims in accordance with CFAB policy, and ensure these are correctly authorised and reconcile the petty cash tin monthly.
· Maintain the files of supplier contracts including assisting the Finance Manager to review contracts periodically.
· Maintain the Local Authority Finance contacts spreadsheet.
· Assist the Finance Manager with the maintenance of the charity asset register.
· Assisting the Finance Manager to ensure suppliers and expenses are paid on time.
· Assist the Finance Manager with monthly reconciliations (e.g. ensure that all oncosts from ISW’s are recharged to Local Authorities accordingly).
· Be the key contact for any finance queries.
· Provision of management information and reports as required.
· Any other duties as required in support of the role.
Human Resources
- Assisting the FHR Manager with HR administration support, including recruitment administration, Data Protection, maintaining legally compliant and up to date HR files etc.
- Arranging recruitment interviews.
- Sending out welcome emails to new starters.
- Assisting with organising training including group training sessions.
- Assisting with staff surveys and organising social events.
Other duties commensurate with the role as required by CFAB.
Person specification: (Skills, Abilities, Knowledge and Experience)
Essential:
· Have exceptional written and verbal communication skills.
· Be confident with IT – in particular Excel, Word and Outlook.
· Be personable and confident dealing with a variety of people.
· Be able to prioritise and manage a demanding workload with attention to detail.
· Have the ability to be flexible and also be a team player.
Person Attributes:
Essential:
· Highly organised with excellent attention to detail.
· Good levels of patience and a methodical nature.
· An understanding of the need for confidentiality.
· Showcase impeccable judgement.
· A willingness to be involved in wider team initiatives such as fundraising events.
· A clear commitment to CFAB’s values and beliefs, including the principles of equality, diversity and inclusion in the workplace.
Qualifications:
Essential:
· Be educated to A Level/AAT Level 3 or have significant relevant working experience.
Desirable:
· Technical knowledge of an Accounting software (Quickbooks, Approval Max).
· Sound working knowledge of window-based software packages, including word processing, spreadsheets, databases, electronic mail, and the internet.
· Familiarity with Salesforce.
Additional Requirements
1. Ensuring adherence to necessary legislation e.g. Data Protection Act, Health and Safety Act
2. Participation in evening and/or weekend events, networking and meetings
This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of
both of CFAB and our service users/partner
The client requests no contact from agencies or media sales.