£21,200 per year
Contract, Temporary, 12 month, Full-time
Job description

About the role

Position Title: Project Support Officer

Reports to:  South West Regional manager

Location: home based with travel to Projects across South West

Contract: Fixed Term 12 months – flexible working week

Timings: Our Projects run at weekends and evenings

Essential: Full Driving License with access to a car

Position Summary 

As Project Support Officer you will support South West’s Regional Manager with volunteer recruitment, documentation of training (such as DBS, references, Food Safety Level 2, First Aid), giving our volunteers a fantastic experience and giving extra support to our South West projects as and when required to aid development and growth within the region.

Each of our Projects is run by Project Leaders (volunteer position) and supported by Regional Managers through recruitment and training of volunteers.  Your role will be to support the Regional Managers so that they can manage more projects, knowing that you have helped with the embedding of volunteers, along with supporting the Regional Managers  with expansion plans within their areas.

This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, and recruiting new Project Leaders for the Region or attending Projects. The right person for this role enjoys being organised, has a great personality, pays attention to detail, and understands that they are a key component in supporting our fantastic Projects.

Roles and Responsibilities

Administrative support

  1. Volunteer Recruitment – posting adverts with relevant organisations and use of social media, ensuring adverts are accurate, relevant, and appealing and working with the communication team and training and recruitment manager to ensure this is the case
  2. Responding and monitoring the South West project inboxes where and when required and responding to enquiries
  3. Ensuring South West volunteer and guest data is inputted correctly on salesforce and is up-to-date. Examples include documenting the training and checks of Project Leaders so that they can participate in leadership roles
  4. Ad-hoc admin tasks that relate to South West Region and other areas at times.

         Project Support

  1. Helping the South West Team with Project Leader inductions, including responding to applications and taking applicants through the training process
  2. Developing databases of potential new venues
  3. Frequently  attend our volunteer events and meetings including Project Sessions
  4. Monitoring volunteer sign ups and drop-out rates for the weeks ahead to ensure we have full volunteer rotas across the region
  5. Researching and developing guest outreach and helping projects in Birmingham and South West
  6. Helping to organise guest focus groups and monitoring & evaluation
  7. Ad-hoc COVID-19 response support

Working at FoodCycle

Holidays: 23 working days (along with additional Christmas close down days)

Pension: There is a pension scheme available – new staff are automatically enrolled after three months unless you choose to opt out.

Team working: We are a small but great team – super supportive and always willing to help each other out.


Start: February (or sooner if notice period allows)

FoodCycle is an equal opportunity employer and values diversity.

The role advertised is ‘Regulated Activity’ and as such is not exempt from the Rehabilitation of Offenders Act 1974 and that all potential applicants will be subject to an enhanced DBS disclosure check

Safeguarding statement

Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. It expects all staff and volunteers to share this commitment”.

More about FoodCycle

We’re FoodCycle – a national charity that combines volunteers, surplus food and spare kitchen spaces to create tasty, nutritious me... Read more

Refreshed on: 20 December 2021
Closed date: 04 January 2022
Tags: Admin, Volunteer Management

The client requests no contact from agencies or media sales.