Our services team has been reshaped to help meet the increasing demand for our support and has additional casework hours as well as a service advisor who is the first point of contact through our helpline service. The helpline offers support, help, signposting and referral for members of the engineering community, predominantly IET members, past and present and their dependents as well as care and disability support for anyone with an engineering interest. Our caseworkers provide information, advice and ongoing support based on an assessment of individual need and manage a caseload of community members, dealing with applications for financial assistance and support for people with complex needs.
As the service and development manager you would be responsible for bringing this new team together and developing relationships and new services to drive forward our innovative strategy.
Please read the application pack before applying
How to apply
To apply, please send a CV (including current salary level) and a supporting statement of no more than two pages explaining your interest in this post and how you meet the points in the person specification above. Please also give details of two referees who we will contact once a formal offer of employment has been made. Finally, kindly complete the equal opportunities monitoring form attached.
Applications should be submitted by 10am on Wednesday 15 January 2020
First round interviews will be held on Thursday 24 January 2020 in London.
The client requests no contact from agencies or media sales.