E2, London
£31,600 - £35,392 per year
Permanent, Full-time
Job description

From Bernie Sanders to Greenpeace UK, progressive organisations are using digital mobilisation to activate hundreds of thousands of campaigners and raise millions of pounds online. Forward Action believes that a digital mobilisation model - where organisations use digital channels to drive hundreds of thousands of supporters to take advocacy, fundraising and volunteering actions - can revolutionise campaigning and fundraising in the NGO sector. However, its potential is still largely untapped in the UK. We help progressive organisations build digital mobilisation programmes and, as Analytics & Technology Officer at Forward Action, you will be in charge of creating the pages, analytics and A/B tests that power those programmes.

This is a permanent role, with the freedom to work both in our London office and remotely anywhere in the UK. You can work either four or five days per week. You do not need to be a coder to do this job - you’ll primarily be using code-free templates and our Lead Developer will support you in learning basic HTML for tasks where this is needed.

We are committed to making sure Forward Action is an inclusive, diverse and anti-racist organisation. People from communities that experience discrimination on the basis of race, ethnicity or immigration status; sexuality or gender identity; age; socio-economic status; or disability are actively and especially encouraged to apply.

Applications close on 21st November 2021. To apply for this job, please complete the form by clicking the button above. 


Who we are

Forward Action is a digital mobilisation agency for progressive causes. Our values are critical to us: we will only work with causes that make the world a better place. You will get to work with some of the most inspiring and impactful organisations in the sector - such as Greenpeace, Cancer Research UK, and Refuge - and spend your days helping win progress on everything from climate change to homelessness.


What you’ll do as part of our team

  • Have ownership over creating advocacy and fundraising pages for our partners, using their content management systems. This is usually Engaging Networks or Blueprint, our own toolset. This won't require you to be a web developer; you will only need to learn basic HTML and CSS to do this, supported by our Lead Developer
  • Be in charge of setting up web analytics and creating data reports and dashboards for our projects, using Google Tag Manager, Google Analytics, Google Data Studio and the Facebook Pixel
  • Use Google Optimise to set up A/B conversion rate optimisation tests to improve the performance of fundraising and advocacy pages

Benefits and location

Pro Rata Salary: £35,392 if you live inside London, £31,600 (plus £3,000 travel expense allowance) if you live outside London.

Contract Term: This is a permanent contract. The role can be either full time or four days a week.

Location:  We offer remote working or you can work from our Hoxton office in London. Ensuring our team is open to people who live outside London and enabling staff to work flexibly are important values to us. Most of our meetings are held via video conferencing and all our workflow is built to be remote-first.

You can read more about our working culture and job benefits - including parental leave, period policy, holiday allowance and sustainable travel allowance - on the Forward Action website


Abilities and experience you’ll need to have

  • 1.5+ years experience working with Google Analytics
  • Aptitude and enthusiasm for learning basic HTML and CSS, if not already learnt
  • Experience using a CMS like Wordpress
  • Excellent organisation skills and attention to detail
  • Dedication to helping build a fairer, more progressive society
  • Fluency in spoken and written English


Abilities and experience that are nice to have

We know it’s not possible for any applicants to have all these skills - ideally you’ll be able to bring 2-3 of the following to our team:

  • Basic knowledge of HTML and CSS
  • Experience with Google Tag mANAGER
  • experience with Engaging networks
  • Good understanding of UX best practises and accessibility guidelines
  • Experience running A/B tests
  • Experience working at an agency or as a freelancer
  • Experience working in the charity sector
  • Experience using spreadsheets to analyse datasets and pull out meaningful insights


How to apply

To apply for this job, please complete the form by clicking the apply button above. 

To ensure our hiring process is as fair as possible, we run an anonymised application procedure. So please remove your name and contact information from your CV before uploading it, and only enter these details in the online form.

To apply, you will need to include:

  • your CV (with name and contact details removed)
  • up to 250 words explaining how you’re suited to the role and why you want this job

Applications close on 21st November 2021.

Shortlisted candidates will be asked to complete a short technical task that we expect to not take more than 90 minutes. Based on the task, a small number of candidates will be asked to attend an interview via a video call on the week commencing 6th December.

More about Forward Action

Forward Action is a digital movement building agency for progressive causes. We work with clients from campaign conception through to results, ... Read more

Refreshed on: 09 November 2021
Closed date: 21 November 2021
Tags: IT, Digital