From Bernie Sanders to Greenpeace UK, progressive organisations are using digital mobilisation to activate hundreds of thousands of campaigners and raise millions of pounds online. Forward Action believes that a digital mobilisation model - where organisations use digital channels to drive tens or hundreds of thousands of supporters to take advocacy, fundraising and volunteering actions - can revolutionize campaigning and fundraising in the NGO sector, but its potential is still largely untapped in the UK. We help progressive organisations build digital mobilisation programmes and, as our Partnerships Director, you will lead our efforts to grow the number of organisations using a digital mobilisation model to drive real-world change.
You will own our relationships with partner organisations right from the earliest stages, meeting prospective partners to discuss digital mobilisation and working with our strategy team to devise proposals that will help them hit their goals. You’ll play a crucial role in making sure our team can deliver the best possible results for our partners, building relationships with senior stakeholders and helping pathbreak through problems on projects. And finally, you’ll manage the other member of the partnerships team, overseeing their work to keep establishing Forward Action as a thought leader in digital mobilisation and finding ways to share learnings from our innovations for the rest of the sector to benefit from.
If you have experience helping organisations or teams work effectively in the charity sector, enjoy building relationships and problem-solving, and would be excited to help spread digital mobilisation across the charity sector, this job is for you.
This is a permanent role, with the freedom to work both in our London office and remotely from home, although during lockdown you will, of course, only work from home. Once lockdown is fully lifted, it’s likely you will need to be able to travel to meetings in London once or twice a week. You can work either four or five days a week.
Who we are
Forward Action is a digital mobilisation agency for progressive causes. We help our partner organisations reach new supporters, then mobilise them to become activists and donors. We have been in the engine room of some of the most successful election and charity digital campaigns of the last few years, helping our partners add millions of new supporters to their email lists, raise more money online (from more donors) and create campaigns that have led to real-world change.
Our values are critical to us: we will only work with causes that make the world a better place. You will get to work with some of the most inspiring and impactful organisations in the sector - such as Greenpeace, Cancer Research UK, and Amnesty International - and spend your days helping win progress on everything from climate change to homelessness.
You will be working at the cutting edge of digital mobilisation. We trust in data rather than our gut instincts, so we are constantly testing and iterating in our work in order to challenge assumptions and drive better results. We are an agile, fast-moving team, and you will have the opportunity to rapidly expand your knowledge and experience.
One of our fundamental values is that all our work should drive real-world, measurable results. But we also believe that the greatest progressive impact we can have is to give our partner organisations the skills, knowledge and culture they need to do what we do themselves. We want to spread our skills and way of working across the progressive sector, not make our partners dependent on us. You will play a key role in this in your job.
What you’ll do as part of our team
Lead our new partnerships programme
- Own our partnerships strategy and lead delivery of it, ensuring that we are bringing in enough new work to sustain the organisation
- Manage our new business pipeline, ensuring we’re maintaining and strengthening our relationships with both prospective and current partners
- Meet with prospective partners to discuss their strategic needs, present our work, and explore how Forward Action can help hit their goals
- Work with our strategy team to draft proposals for projects (and deliver in-person pitches where needed)
- Attend, build relationships and present at charity sector events
- Hire and manage another member of staff in the partnerships team who will deliver our marketing and thought leadership work
Set our team up to succeed on new projects
- Build relationships with partners’ senior stakeholders to help secure buy in for the agile ways of working effective digital mobilisation requires
- Hold ad hoc problem-solving calls with partners to help break through process challenges or blockages during projects
- Gather feedback from clients on their experience working with us to help ensure we continue to deliver outstanding work
- Run evaluation meetings with clients at the end of projects and help work out the most impactful piece of work we could do together next
Benefits and working culture
Pro Rata Salary: £62,337 if you live inside London, £55,658 (plus £3,000 travel expense allowance) if you live outside London. We have a generous pay increase system, so every year your salary will increase in line with inflation, and if you hit your professional development goals you will also move up a pay grade. If you move up a pay grade your pay will increase by £1,637 - £1,833 pro rata depending on whether you live outside London or in London.
Contract Term: This is a permanent contract. The role can be either full time or four days a week.
Location: At home during lockdown; post-lockdown, in our Hoxton office, with the option to work remotely. Ensuring our team is open to people who live outside London and enabling staff to work flexibly are important values to us, so you’ll have the freedom to work from home regularly. Many of our meetings are held via video conferencing, but post-lockdown you will need to attend meetings with clients in London fairly regularly - once or twice a week on average.
Holiday: 25 days/year (pro rata), plus bank holidays and the week between Christmas and New Year.
Extra holiday for travelling sustainably: We’re a member of the Climate Perks scheme, so you’ll have an extra two days of holiday a year if you use them to travel by land or sea instead of taking a flight.
Maternity and Paternity/Long-term partner parental leave: For a small organisation, we’re proud to have a generous and progressive parental leave policy. Maternity leave is 12 weeks at full pay, 14 weeks at 50% pay. Paternity/Long-term partner parental leave is 6 weeks at full pay.
Working culture and hours: Our team is open, inclusive, friendly, respectful and kind. People from communities that traditionally experience discrimination on the basis of race, ethnicity or immigration status; women; new parents; people with disabilities; and LGBTQ+ people are especially encouraged to apply.
We work eight hour days (including a 30 minute lunch break), with core hours of 9:30am-4:30pm. We put a lot of importance on ensuring everyone finishes on time: while there are some times when you’ll need to stay a little later to finish work, people in the team rarely work more than 45-60 minutes late. No one ever works on weekends or their holidays.
Abilities and experience you’ll need to have
- At least 4 years’ experience working in EITHER partnership building/organisational or team leadership in the charity sector OR digital campaigning/digital fundraising
- If your experience is in organisational development/partnership building, an understanding of the fundamentals of digital campaigns strategy/digital fundraising strategy is important
- A great communicator, both verbally and in writing
- Excellent interpersonal skills - this role needs someone who is comfortable meeting new people and initiating conversations at conferences and events
- Good organisation and attention-to-detail
- Being comfortable working in a fast-paced environment
- A positive, problem-solving attitude
- Dedication to helping build a fairer, more progressive society
- Fluency in spoken and written English
- A self-starter who is able to take the initiative in your work
We also love a quick learner. We don’t expect you to know or have done everything when you start - we’ll be looking for you to pick up new skills and knowledge quickly, then run with them.
Abilities and experience that are nice to have
We know it’s not possible for any applicants to have all these skills - it’s likely you’ll be able to bring 3 - 5 of the following to our team:
- Established relationships within the charity sector
- Experience working at an agency
- Experience with business development work
- Experience with account management
- Experience in managing budgets
- Experience of public speaking (e.g at conferences)
- Experience of proposal writing
- Experience with social media marketing and/or blogging
- Experience of presenting at pitches or internal meetings
How to apply
To apply for this job, please press the "Apply" button and fill in the form on our website.
We run an anonymised application procedure to ensure our hiring process is as fair as possible. So please remove your name and contact information from your CV before uploading it, and only enter these details in the online form.
To apply, you will need to include:
- your CV (with name and contact details removed)
- up to 250 words explaining how you’re suited to the role and why you want the job
Applications close Sunday 5 July.
Shortlisted candidates will be asked to complete a set of online tasks from home any time - this can be any time that works for you between Friday 10 and Monday 13 July. Based on the tasks, a small number of candidates will be asked to attend an interview via a video call on Monday 20 July, potentially followed by a second interview if required.
If you have any questions about the role or the hiring process, you can contact our team through the website.
The client requests no contact from agencies or media sales.