United Kingdom
£22,000 - £27,000 per year
Permanent, Full-time
Job description


Our purpose is to build a movement for responsible leadership. We were set up in response to growing concern about the deficit of public trust in significant institutions. We believe that if we can help create more sustainable, open and fair organisations, we will all win. That is our challenge.

We work closely with a group of 25 major organisations from across the private, public and social sectors (ranging from the Civil Service, Met Police and British Army to Tesco, easyJet, Barclays, BCG and Save the Children). Our Fellowship programme brings together a diverse group of exceptional senior leaders from these organisations to explore the principles and practices of responsible leadership, and the challenges facing business and society. We are moving into the next phase of our growth and are excited about the potential to significantly boost our impact.

We were certified as a B-Corporation in 2018 which ensures we practice what we preach and run a responsible business ourselves. Our team come from a range of different backgrounds, from a strategy consulting firm and innovation agency to a major bank and No 10 Downing Street. We’re proud to work with many of the UK’s leading experts on responsible leadership, and we also benefit from the support of some of the UK’s most senior leaders (ranging from the Head of the Armed Forces to the Chairman of Barclays and our Chairman, Sir Anthony Salz).


We’re looking for an organised and bright new team member to support our team operations, including financial and HR administration, and office support. The role will be varied, supporting across the whole team, and you’ll be learning fast in an entrepreneurial environment. For the right person there is plenty of scope to develop and grow in your role and take on more responsibility. You will report to the Head of Operations & Finance, and your responsibilities will include, but won’t be limited to:

Finance Administration

  • Basic Financial bookkeeping including processing payments, expenses and invoices
  • Submitting invoices to our partner organisations and liaising with their finance contacts
  • Supporting the Head of Operations & Finance with financial reporting
  • Liaising with our accountants on basic financial matters
  • Supporting with payroll and tax returns

Operations Administration

  • Administering our staff policies and procedures from recruitment and annual reviews through to our team policies on areas such as diversity & inclusion and health & safety
  • Supporting our B-Corporation processes, making sure we meet the highest standards of social and environmental performance, transparency and accountability
  • Supporting our team development, ensuring that the team continue to learn and develop their skills and expertise within their roles and on the subject of responsible business
  • Taking a lead on helping us to become more environmentally friendly
  • Supporting procedures to ensure we maintain strong cyber and data security

Office Administration

  • General office management – including welcoming visitors, monitoring and maintaining office supplies, ensuring our data is up to date and liaising with our landlord on day-to-day matters
  • Managing the office technology and liaising with our tech support suppliers
  • Ad hoc support to the Head of Operations & Finance



We don’t expect the person we hire to have ALL the following but hopefully this gives you a sense of what would enable you to thrive in this role and in our team:

Apply if...

  • You enjoy, and are good at, working with numbers and are keen to develop your financial expertise
  • You have strong written skills
  • You would like a varied role that covers a number of aspects of working within a growing, entrepreneurial business
  • You are attentive to detail and highly organised, confident in your ability to co-ordinate multiple tasks, manage competing priorities and work to tight deadlines
  • You are a quick learner, proactive and like to be hands-on and get things done
  • You can think and plan ahead, and like to get stuck in to a range of different jobs
  • You are adaptable and able to manage competing priorities. Our priorities regularly change and so you must be comfortable with being flexible to respond to that, whilst not losing focus on your longer term projects
  • You would love to learn about running a successful social enterprise with big ambitions to have a meaningful impact on the world, and are excited by the prospect of joining our journey
  • You are interested in how people learn, both in terms of the work we do, and supporting the training and development of our internal team

You'll love it here if you…

  • Are passionate about being efficient, resourceful, creative and a great problem solver
  • Have a strong collaborative work ethic, are optimistic, bring warmth and good humour to work, and positive intent to every situation
  • Are fascinated by different organisations and sectors, and would enjoy working with some of the UK’s most influential institutions
  • Have a curious mind and are always open to the insights and perspectives of others
  • Love the idea of working for an organisation where people share your values and are fully focused on making a meaningful impact on the world
  • Would enjoy working in a fast-paced environment, are happy to work without a big support structure around you, and would like to grow with a small but ambitious organisation as it develops over time


  • Private health insurance with Vitality (which also provides discounted gym membership)
  • Pension allowance (5% matched contribution)
  • A book allowance to build the Forward Institute library
  • Generous opportunities for Training & Development
  • Generous holiday allowance – and a sensible approach to flexible working
  • The opportunity to shape the activity of a high profile initiative
  • Working for an organisation where we take our values and purpose seriously, and work hard to practice what we ‘preach’
  • An intense but fun working environment, where everyone is enthusiastic about their job (as well as things outside it)

To apply, please send a CV and covering letter explaining why you are interested in the role to the email below by 9am on 27th January.

More about Forward Institute
Forward Institute

Our purpose is to build a movement for responsible leadership.  We were set up in response to growing concern about the deficit of public ... Read more

Refreshed on: 17 January 2020
Closed date: 27 January 2020
Tags: Finance, Operations

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