NG7, Nottingham (Hybrid)
£18,278 - £19,426 per year
Permanent, Full-time
Job description


The Targeted Support Service is a service that provides floating support to tenants of Frameworks Housing Management service.
Properties are located across Nottinghamshire as well as the City so a **Full driving licence and access to a car is required
In addition to the Floating support service we have a team member working with the Private Rented Sector to provide opportunities for appropriate move on accommodation. Both Services are based at Val Roberts House in Nottingham.
The service is made up of a Team Leader, 3 x Support Planners, 3 x Support Workers and 1x Private Rented Accommodation Planner.
A Worker is responsible for Support Working for up to 33 allocated tenants in partnership with one allocated Support Planner, Primary Reviews are carried out every six months and interim reviews every 3 months are also carried out by the planner you will be partnered with.
The support worker who delivers the planned support is assisted by a planner who are also required to work with Tenants at times as well as working with you closely to assist with development in your role.
We are a small busy team so the ability to be a team player with excellent time management skills is essential.
Targeted Support aim is to provide support to Framework tenants across 97 units of accommodation so therefore caseload changes occur as Tenants move out and new tenants move in the units. We complete all assessments based on this movement and do not take any outside referrals.
We work very closely with the Housing Management team, so an ability to foster good working and positive relationships with another team is very important as is an understanding of their role as well as your own.
The ability to complete concise and clear notes in electronic form is a must, as is a good working knowledge of computer applications and the move-on pathways into independent accommodation options available, as move-on is a large part this role.
A good all-round people person is required preferably with some knowledge of the benefits system either gained through another role or life experience although training and induction on the job / online and classroom will be provided.
This is a full-time position Mon to Friday 9-5pm -Mon to Thurs and 9-4-30 Fridays.

As previously stated **Full driving licence is required and access to a car is a requirement

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.


More about Framework

Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of... Read more

Posted on: 13 May 2022
Closed date: 29 May 2022 at 23:59
Tags: Support Worker

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