London, Greater London
£23,460 per year
Permanent, Full-time
Job description

FRU provides representation in social entitlement and employment tribunals for people who can’t afford lawyers. We represent approximately 500 clients annually in tribunals across London and the South East.

Most of our work is done by approximately 300 volunteers, generally law students on the Bar Professional Training Course or the Legal Practice Course. They are supervised by our legal officers.

We are a small, hard-working team looking for someone with a friendly and positive attitude to join us at our vibrant central London office.  You will need enthusiasm and highly developed interpersonal skills as you will be the first point of contact with clients and volunteers in this exciting role.  You will have a genuine interest in providing our clients and volunteers with an exceptional level of service, as clients in particular often approach us about stressful issues.  Reception experience is advantageous but not-essential.

You will also be responsible for processing cases referred to us from across London and the South East, managing case files and incoming and outgoing post.  Previous experience with Salesforce or another client database is useful but not-essential.

As a member of a small team you will need to be flexible and able to make good decisions about when to follow guidance and when to ask a colleague.  This post might suit someone who is looking for experience in a legal environment (but you won’t be involved in giving legal advice), or a charity.  At FRU we are passionate about equal opportunities and welcome applicants from diverse backgrounds.

The closing date for applications is Tuesday 25th May 2021 at 12 noon.

Please apply via the application form.  CV's will not be accepted.

Refreshed on: 18 May 2021
Closed date: 25 May 2021
Tags: Admin, Legal

The client requests no contact from agencies or media sales.