Full-Time Individual Giving Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors and patrons, such as Sir John Major and Marsha De Cordova MP.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
JOB DESCRIPTION AND PERSON SPECIFICATION
The Individual Giving Manager (Retention) will work within the Public Fundraising Team and play a key part in growing and sustaining income from our individual giving audiences of cash donors and regular giving supporters. You will work closely with the Deputy Director of Fundraising, Individual Giving Manager (Acquisition), Supporter Care Officer and Database Manager and will be responsible for the development, project management and delivery of the supporter retention, renewal and stewardship program. This is a great role for someone with existing individual giving fundraising experience, who would like the opportunity to use analysis and insights to develop and shape retention and stewardship activity, with the drive to deliver a program which aspires be best in class.
Responsible to
Deputy Director of Fundraising
Direct reports
Potential scope for line management responsibilities in future.
Working hours and contract
This is a permanent full-time role. We will consider part-time and flexible arrangements.
Salary
£35,000 to £40,000 depending on experience, based on permanent and full-time (35 hours per week).
Location
Aldgate E1 and hybrid working. Two days in the office and external meetings and events as required.
Role Responsibilities:
This role plays a key part in driving income growth and sustainability in our Individual Giving programme.
Your priorities will include:
· Driving the strategic and operational planning of Individual Giving to deliver strong income growth and return of investment (ROI), ensuring agreed targets and KPIs are achieved in relation to retention and conversion of existing donors.
· Devising and delivering the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and operational plans.
Strategy, planning and delivery:
· Develop and manage donor retention and upgrade for cash donors and regular givers across all channels to increase our supporter base, maximising ROI.
· Devise and deliver the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and ops plans, reforecasting these on a quarterly basis and engaging with month end processes.
· Lead the delivery of an impactful stewardship programme, which includes managing the supporter newsletter to optimise donor retention and development across all supporters, delivering exceptional donor experience; oversee timely responses to donors.
· Optimise data and data capture opportunities to help us better understand our supporters, inform strategy and ultimately deliver insight to help drive retention and lifetime value.
· Provide timely high-quality reporting with robust analysis and recommendations to improve performance – utilising your Individual Giving expertise and sector benchmarks.
· Adopt a test and learn mentality to strategic planning, developing new activities to provide the charity with a balanced portfolio of offers for new/existing donors.
· Direct and manage external suppliers to execute the Individual Giving retention programme to meet agreed budgets, timelines and KPIs.
· Support with the selection and appointment process for new external suppliers, effectively managing relationships to ensure the highest quality service.
· Ensure tools and processes are in place to effectively deliver objectives in collaboration with teams across the organisation.
Collaboration
· Identify opportunities to maximise value from our supporter base and seek opportunities to work with colleagues to facilitate cross-selling of relevant initiatives to engage donors, including mid-value, major gifts and legacies for example.
· Work collaboratively across the charity to develop exciting and relevant content across all Individual Giving activity, including the supporter newsletter, working with colleagues to identify where content could be applied to other communications and marketing channels.
· Keep abreast of new trends, tactics and competitor activity within the sector, disseminating new learnings and information throughout the team.
· Ensure that communications are compliant with all relevant bodies including HMRC, Gambling Commission, Fundraising Regulator, ICO, Charity Commission and ASA.
· Support other areas of fundraising by attending events, exhibitions etc. as required by a small team with varied engagements.
Management
· Carry out effective management of the Supporter Care Officer, ensuring the effective deployment of all their responsibilities.
· Be accountable for the management and development of the CRM database to maximise efficiency, working with the Database Manager to resolve any irregularities.
· Work closely with the Database Manager to establish criteria for data selection and extraction as necessary.
· Work with the Database Manager and Supporter Care Officer to ensure all donations are processed swiftly and accurately, Gift Aid income is maximised, and all declarations are collected and accurately recorded for submission to the Finance team.
Other
· Become fully conversant with the aims and objectives of the organisation.
· Keep up to date with developments in the sector and key new initiatives in our field.
· To always work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
· Undertake other duties as may be reasonably required on either a short or long-term basis.
Person specification:
Skills, knowledge & experience
Essential skills, knowledge and experience:
· Successful track record of developing and managing a successful, cause-led Individual Giving retention and stewardship programme, with proven technical ability across channels including print, telemarketing and digital.
· Strong experience of analysing and interpreting data, reporting and using data driven insights to inform decision making.
· Strong experience of developing and implementing successful supporter journeys with thorough understanding of donor motivation.
· Track record of meeting or exceeding targets.
· Proven ability to think and act strategically, with strong planning and evaluation skills.
· Experience of managing, motivating and developing a team.
· Experience of managing agencies and negotiating strong commercial agreements.
· Sound experience of appraising new ideas and activities and making decisions of what, how and when to test as appropriate.
· Demonstrable experience of effective financial management, including, creating, presenting and interrogating business cases managing and reforecasting budgets, providing financial narrative, reconciling results.
· Highly proficient in identifying, creating and editing fundraising content.
· Excellent interpersonal, communication (written and oral) and influencing skills, with natural aptitude for collaboration and cross working.
· Strong project management and analytical skills.
· Positive, results-driven individual with a confident ‘can do’ attitude and an ability to work to tight deadlines.
· Highly IT literate – proficient/advanced level in Excel and Raiser’s Edge.
· Thorough knowledge of fundraising regulations and GDPR.
· Demonstrable passion for, and commitment to, the vision, mission and values of Fight for Sight/Vision Foundation.
· Demonstrable passion and advocacy for the needs and motivations of our supporters.
Desirable skills, knowledge & experience
· Minimum of two years’ experience within a fundraising team.
· Previous knowledge or fundraising experience with a medical research charity.
· Professional fundraising, marketing or direct marketing qualification.
Personal qualities
· An understanding of and commitment to the sight loss community.
· Strong communication skills and presentation style.
· Evidence of financial fluency.
· Flexibility and a practical, can-do attitude.
· Highly motivated and able to juggle a varied workload.
· Personable, with excellent listening skills.
· Excellent accuracy and attention to detail.
· Growth mindset.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
The Individual Giving Officer will work closely with the Director of Fundraising & Engagement and the Head of Fundraising to deliver significant elements of the charity’s fundraising strategy, in particular our Individual Giving income. The post holder will be responsible for growing our cash and regular donor income through both acquisition and retention activities, including through our flagship Dry January® campaign.
Reports to: Head of Fundraising
Direct reports: none
Location: 27 Swinton St, King’s Cross, London, WC1X 9NW
Status, hours: Permanent, full-time
Salary: Grade D: salary in the range of £31,437-£34,659 (depending on skills, knowledge, and experience), plus benefits.
Key Tasks and Responsibilities
Campaign project management:
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Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels.
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Operate within set budgets and achieve income targets outlined in annual plans.
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Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
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Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
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Work closely with the Director of Fundraising and Engagement, Fundraising and Engagement Manager, Community and Challenge Events Officer and Communications team to successfully deliver campaigns and evaluations.
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Support the development of an effective welcome and supporter journey, to help increase the average lifetime value of donors.
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Continually test and learn across campaigns to improve performance.
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Deliver campaigns in a compliant way, adhering to GDPR and fundraising regulation and Code of Conduct.
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Lead on the research, design and implementation of key products including Mid-Level Giving and a new legacy proposition.
Supporter Care:
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Work with the Fundraising & Engagement Assistant to ensure excellent levels of supporter care is provided to all our individual giving donors. Including the reviewing and refining of existing processes.
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Oversee the maintenance of our individual supporter data within our CRM
Reporting and analysis:
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Closely monitor campaign results and provide updates on performance.
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Produce post-campaign analysis reports.
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Work with the Director of Fundraising & Engagement to develop and update existing reporting mechanisms.
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Make recommendations to improve the performance of future campaigns based on evidence and data.
Competitor analysis and industry perspective:
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Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
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Identify, research and develop new products, creative ideas and fundraising initiatives.
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Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
Administration:
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Manage the administrative tasks for the Individual Giving team, such as processing invoices, ordering stock and updating key documents and materials both online and offline.
Other Duties
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working, especially to champion the individual giving strategy to maximise its potential.
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Contribute actively and positively to charity-wide strategies.
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
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Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
The Regular & Digital Giving Officer role is your opportunity to be a part of a dynamic and innovative team and to take our programme to the next level. We are keen to explore ways to grow our programme via crowdfunding, giving days, and by developing a mid-level/leadership giving programme. Our Regular and Digital Giving Officer will play an important role in scoping, piloting, evaluating, and establishing these new strands of income generation.
The Development and Alumni Relations Office (DARO) exists to support The University of Birmingham's academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
As an office, we are committed to sustainability and value green working practices. The environment is an integral part of our campaign and we encourage eco-friendly ways of working in order to have a positive impact on our campus and global surroundings.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Individual Giving Fundraiser
Summary and key purpose (fundraising)
This new role will be primarily responsible for developing, marketing and managing our individual giving together with working across other fundraising disciplines. You will be a key member of our fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory. You will ensure that our donors receive excellent care.
Our Individual Giving programme will incorporate one-off donations, regular giving, digital fundraising, appeals and in-memory giving. You will do this, with the support of our recently appointed fundraising agency, who you will manage our relationship with week by week.
A critical element of the role will be how we market ourselves to potential new donors, taking them on an emotional engagement journey in order to solicit regular gifts.
Your expertise and skills:
To excel in this role, you will need prior experience of working in a fundraising setting, with an understanding of good stewardship practices. You should be a self-starter who thrives in a dynamic environment, working across teams and meeting multiple deadlines. Your excellent relationship management skills will enable you to effectively communicate with a diverse range of stakeholders and gather information on new projects. You must have a thorough understanding of individual giving, developing donor journeys and experience of work with agencies.
Key responsibilities:
· Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors.
· Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters.
· Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target.
· Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets.
· Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings.
· Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral.
· Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications.
· Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice.
· Develop and maintain good working relationships and liaison with other members of RABI staff.
· Take part and contribute to team meetings.
· Cooperate with RABI on health and safety matters, taking reasonable care of own and other people’s health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks.
· Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI’s aims and objectives.
· Liaise with volunteers, clients, contractors and other stakeholders as necessary.
· Promote the Charity’s work, assisting with demonstrations and in fundraising and awareness events as appropriate.
· Perform any other reasonable task as required by the Charity.
As a newly formed department, there is a significant opportunity for career progression for the right candidate.
Person Specification:
Essential
· Marketing or direct marketing or marketing qualification.
· Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing).
· Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results
· Planning, delivering and managing individual giving programmes.
· Delivering donor recruitment and retention projects from initiation to completion.
· Proven track record of meeting or exceeding targets from unrestricted donations.
· Presenting confidently to a variety of audiences.
· Building relationships and maximising engagement with donors and supporters
· Able to create and tailor engaging and emotive copy for a range of different channels.
· Empathy with the goals and objectives of RABI.
· A positive and creative approach to work, with the ability to multitask.
· Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors.
· Ability to record accurate data and work with a CRM system
· Self-motivated and confident in working, both independently and in teams
· Good communicator, including face-to-face, phone, in writing and via remote communications.
· Good written and numeracy skills.
· Ability to manage time effectively, prioritise workload and plan-ahead.
· Good IT skills (MS Office including Excel and Word).
· Understanding of Data Protection and fundraising regulations, compliance and best practice.
· Proficiency in using Microsoft Office
Desirable
· Knowledge of targeting, segmentation and response analysis.
· Knowledge of testing, validation and taking campaign learnings forward.
· Knowledge of print and online production processes.
· Understanding of the Gift Aid process.
· Voluntary sector experience.
· A full UK driving license.
· Experience of database use
· Experience of fundraising platforms such as Just Giving.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Benefits:
· Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%
· Life assurance from day one
· Access to our Employee Assistance Programme
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
The client requests no contact from agencies or media sales.
Responsible for the planning, delivery and growth of the Individual Giving fundraising portfolio, through the management of existing activities and the development of new and innovative ideas.. Your priority will be to retain existing supporters and attract new ones.
If you are creative, innovative, whilst able to be empathetic and supportive; enjoy talking to people and building lasting relationships with a variety of stakeholders, and share our passion for providing exceptional supporter care, this could be the role for you.
On a daily basis you’ll be the primary contact for existing donors and the general public wishing to donate in memory of a loved one, or as a thank you for the care given. You will ensure that all potential, new and existing supporters receive exemplary supporter care and a great supporter experience.
You’ll deal with enquiries, accepting and processing donations across a range of channels, and will ensure everyone is thanked for their gift. You’ll work with colleagues and volunteers across the Hospice, proactively building strong relationships and championing the awareness and importance of this income stream.
Equally as important for this role, is the ability to plan, develop and deliver the Hospice’s Individual Giving portfolio (one-off and regular donations). Your creativity and experience will guide the tactical plans and activity that underpins it. Growth and innovation in this income stream is a key priority.
Key Responsibilities
· Lead on the growth and development of the Hospices Individual Giving portfolio, and the subsequent tactical plans and activity that underpins it.
· Day-to-day management and delivery against the Individual Giving budget, including budget planning, setting and reforecasting.
· Plan, create and deliver tailored supporter stewardship programmes for In Memory and ‘Thanks for care provided’ giving.
· Report and analyse data trends and performance year on year to help develop the portfolio and demonstrate areas of growth and risk.
· Manage the Individual Giving Executive to support on growing the portfolio and stewarding our donors.
· Lead on the transformation and delivery of the Hospice’s regular giving programme – Friends at Heart, working with the Communications Team on marketing materials and campaigns and where relevant managing external agencies.
· Be the primary point of contact for all In Memory enquiries and queries from individual supporters, and businesses such as funeral directors.
· Manage relationships with individuals who give to Heart of Kent Hospice in memory of a loved one, ensuring their ongoing positive engagement, regarding their wishes and support.
· Lead on the development and delivery of the Hospice’s Gift in Wills programme, shaping the legacy marketing and messaging both externally and across the Hospice.
· Ensure the Hospice’s fundraising database (Raisers Edge) is updated in a timely and accurate manner.
· Work closely with the Hospice’s Family Support Team and the Fundraising Events Manager to plan and deliver the Hospice’s flagship In Memory events.
· Ensure adherence to the various Codes of Conduct and legislation relevant to the role, including guidance from the Information Commissioners Office, Data Protection Regulation, and Fundraising Regulator.
· Play an instrumental role as part of the fundraising team. Sharing news, ideas and feedback to ensure we develop and move forward as a charity.
Person Specification
· Excellent people skills – friendly, sensitive, empathetic, and approachable.
· Have a pragmatic, creative and innovative approach to problem solving and decision making.
· Excellent communication skills - both verbal and written - able to communicate and build relationships with an array of people.
· Experience in developing fundraising products and supporter journeys.
· Experienced in budget setting and ongoing budget management, including reforecasting and day-to-day budget updating.
· Enthusiastic and pro-active, with a can-do attitude.
· Experience of and a passion for delivering high quality customer or supporter care while working efficiently and accurately.
· Enjoy collaborating with other team members.
· Excellent attention to detail.
· Experienced in IT - using databases to log and keep information accurately up to date, in a timely manner (the Hospice uses Raisers Edge).
· Excellent time management and organisation skills, to be able to manage multiple tasks at once.
Benefits of Working at the Hospice
The Hospice offers a competitive remuneration package including contributory pension scheme, incremental increases in annual leave from 27 days per annum up to 33, a flexible approach to working, a warm and friendly atmosphere with a focus on your health and wellbeing. It supports its colleagues and volunteers with on-going training and development celebrating excellence and rewarding success. Full details will be provided if selected for interview.
Closing Date: Midnight, Sunday 14 April 2024
Interview Dates: First round: Tuesday 23 April 2024 Second round: Friday 26 April 2024
Any shortlisted candidates will be required to complete our application form in full prior to interview.
The client requests no contact from agencies or media sales.
At NoFit State, our mission is to create extraordinary work that changes lives.
NoFit State is a dynamic creative organisation that thrives on challenge and is constantly seeking to learn and improve in all areas of everything that we do. We are inspired by the extraordinary things that ordinary people can achieve and celebrate the communal strength that comes from the traditional circus touring life and the incredible community around us.
The Development Manager is a senior manager role and key to supporting the strategic development of the company through designing and delivering the company’s overall fundraising and development strategy to define and achieve established financial targets.
It is a brilliant place to work where no two days are the same. There is a fantastic sense of support, interest and enthusiasm within the team, with others we work with and for the work we do.
For more information, please take a look at our website.
Role: Development Mananger
Hours: Full time (40hrs per week), permanant position
Location: Cardiff - office based with hybrid working available
Key dates
Closing date for applications: 10am, Thursday 25 April 2024
Interviews: Week commencing 29 April 2024
Indicative start date: June
Salary: £30,000 – £40,000 per annum, depending on experience
Main Responsibilities
· Develop and implement the company’s development strategy including (but not limited to):
- Public Funding (including both ACW and ACE)
- Trusts and Foundations
- Corporate supporters and sponsors
- Private giving (individual donors and major givers)
· Research, identify and draft applications, pitches and asks to appropriate funders/supporters, cultivating relationships and securing support to achieve defined targets
· Manage and nurture the ongoing relationships with current and past supporters/funders
· Plan, manage and deliver a planned programme of development events
· Design and deliver reporting processes that are fit for purpose and satisfy funders’ and supporters’ requirements
· Support Finance Officer and Company Administrator in financial reporting of designated funds
· Manage development budgets
Position in the Company
The Development Manager will;
· Be line managed by the Executive Director and report to her
· Produce written updates for the Board of Trustees and report verbally to them as required
· Work in partnership with the company’s Communications and Marketing Manager to engage donors, prospects and key stakeholders with the company, moving from purely transactional relationships to ones based on emotional connection and commitment
· Work with the company’s Executive Team to cultivate new supporters and strategic delivery partners with which to develop and grow the company’s work both within the UK and Internationally
· Work with the company’s Community Programme Manager to cultivate new opportunities for support
· Manage the Development Officer
NoFit State is an Equal Opportunities employer and welcomes applications from all sections of the community. Disabled, D/deaf and/or neurodiverse people, those from Black, Asian and Ethnically Diverse backgrounds and people under 30 are currently under-represented in our team so we particularly encourage applications from people in these groups.
Please let us know if you need us to make any adjustments during the application or recruitment process and we’ll be happy to support you.
How to apply
If you wish to apply for this post, please visit our website to view the Job Description, complete the Application Form, Equal Opportunities Monitoring Form and send together with a covering letter and a copy of your CV by email or post to Development Manager Application, NoFit State Circus, Four Elms Road, Cardiff CF24 1LE
Applicants must be eligible to work in the UK.
An exciting opportunity has arisen for a new Individual Giving Manager to join our team.
We are seeking an experienced insightful and dynamic Individual Giving Manager to help Nottingham Hospitals Charity take its individual giving income to the next level. As one of our most important income streams, we are looking for someone with a strategic and analytical mind to help guide and inform our next steps.
You will have a keen understanding of the importance of donor acquisition and retention, recognise the importance of working collaboratively with other income streams and be able to work closely with our marketing team. You will be well versed with Raiser’s Edge Database and understand the importance of GDPR in your everyday work.
As an equal opportunities employer, Nottingham Hospitals Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
Nottingham Hospitals Charity offers a flexible working policy.
If you are looking to join one of the best performing NHS charities in the UK with a friendly and innovative team then we would like to hear from you.
________________________________________________________________________
About Nottingham Hospitals Charity
Nottingham Hospitals Charity exists to support patients, families and staff at Nottingham University Hospitals NHS Trust, which includes the City Hospital, Queen’s Medical Centre, Nottingham Children’s Hospital, Hayward House palliative care centre and Ropewalk House hearing centre.
As one of the biggest NHS charities in the UK, Nottingham Hospitals Charity has raised over £60million in 17 years, to fund state-of-the-art specialist equipment, medical research projects, enhancements to the hospital environment, and staff support programmes.
This has recently included a £2.9million intra-operative MRI scanner, which has transformed the care of children with brain tumours, and a £300,000 appeal to support the wellbeing of NHS staff during the Covid-19 pandemic.
The client requests no contact from agencies or media sales.
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit an Individual Giving and Gifts in Wills Manager to manage and deliver the Individual Giving and Gifts in Wills (Legacy and In Memoriam) income streams for the Centre. This is an exciting role in our Fundraising team that will manage income pipelines and associated expenditure required to raise income, provide monthly monitoring and use data to analyse fundraising results. This role will also develop and implement strategies to retain, recruit and acquire new supporters.
In addition, you will also provide excellent stewardship to an aging supporter base and ensure the people who donate to the Centre receive a wonderfully warm and personal donor experience, engaging and inspiring donors with stories and updates about the work.
Please refer to the job description for further information.
To apply, please submit a CV and cover letter. You must account for any gaps in your employment history. In your cover letter please outline how you meet the requirements of the role, why you would like to work for us and address the following two questions:
1. What experience or interest in legacy fundraising do you have?
2. Please describe your experience of success fundraising within the Individual Giving income stream, including employing strategies to retain, engage and recruit new donors? Please discuss the range of direct marketing channels you have used including digital.
We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
The client requests no contact from agencies or media sales.
The post-holder will have ongoing responsibility for developing and co-ordinating an ambitious individual giving programme accross all channels. The role will lead on the implementation of fundraising products to engage new audiences and appeal to existing supporters. Helping to drive and deliver our ambitious fundraising strategy to transform the lives of millions of people living with neurological and neuromuscular conditions, the Individual Giving Manager is responsible for shaping and delivering the end-to-end experience of new and existing supporters.
Reporting to the Director of Fundraising, the post holder will work closely with colleagues accross the team to create, test, monitor and evaluate campaigns and to ensure that supporters have a positive experience of the charity. The post-holder will plan and develop ongoing acquisition and stewardship campaigns as well as playing an important role in a major capital appeal. This is an opportunity to join a fast growing organisation at an exciting time. The individual giving programme is full of potential and we are ready to take it to the next level.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have two Individual Giving Manager vacancies within the mental health sector. These are newly created roles at separate but connected charities.
One is with the umbrella charity and the other is with one of their member charities. Reporting into the same Head of Individual Giving, each role will lead its own charity in developing income from individual giving.
The umbrella charity is a younger charity in operation for 7 years, and they are about to launch a product linked to women’s health and mental health – a sector leading step for them.
The member charity has been in existence for around 50 years and supports people severely affected by mental illness. They have a loyal support base which is cash-led.
The roles will need the same skill set from individual giving experts but will have their own nuances and differences. The roles are fully responsible for all individual giving activity, with income of c.£300,000 a year for each charity.
Both charities are in the investment stage of developing the programmes and there will be opportunity for creative and innovation on both programmes.
There is an individual giving officer for each role that will report to each manager.
As both programmes are developing there is the need to keep improving on processes, reporting and systems.
Ideal skills and experience:
- Strong individual giving/direct marketing experience ideally from a small to medium sized charity
- Line management and able to get the best out team members
- Budget management
- Strong ability to manage internal stakeholders
- Excellent communication skills
- Track record of strong performance against targets
- Creative and able to spot opportunities
- Ambition and wants to put their own mark on a programme
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are thrilled to again be partnering with a health/medical charity to support the recruitment of a new Individual Giving Manager (Retention & Development) on a permanent basis.
What’s on offer:
- Salary: £44,000-£46,000
- Working pattern: The organisation offers a hybrid working pattern, coming into the Chelsea/Sutton office 2 days/week.
- Managing a team of 3
With ambitious growth plans aimed at increasing income by over 60% in the next 5 years, the charity has exciting plans to grow and diversify the supporter base as well as develop audience first supporter journeys to provide donors with the best possible experience and maximise the lifetime value.
As the Individual Giving Manager - Supporter Retention & Development, you will play a pivotal role in the Individual Giving team. You will be responsible for the development and delivery of multi-channel (online and offline) activity and campaigns for Supporter Retention & Development including conversion, upgrade, reactivation, cross-selling, cash appeals & in memory income. You will lead on building the Supporter Retention & Development programme, focusing on growing income, the supporter base and improved engagement.
Key responsibilities include:
- Proven experience of Individual Giving / Direct Marketing within a multi-channel, multi-discipline environment to deliver significant returns and supporter satisfaction, especially through supporter retention & development programmes
- Understanding of the effective development and use of supporter contact strategies, turning analysis and insight into high performance actions
- Strong project-management experience, including managing budgets, schedules, creative development, and supplier relationships for fundraising direct marketing campaigns
- Experience of Individual Giving retention and acquisition programmes
- Experience of line management
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
In this role, you’ll take charge of our cash appeals programme, inspiring our incredible supporters to connect with the families we work alongside, take action and become lifelong members of our global family. You’ll collaborate closely with the Head of Supporter Engagement to implement our mid-value strategy to amplify the value of some of our most loyal supporters. In addition, you’ll create inspiring communications and engagement opportunities to improve donor retention and ensure supporters stick with us for the long term.
What we offer
- Flexible working opportunities – hybrid working with ability to work from home
- Generous annual leave entitlement - 25 days annual leave, increasing to 27 days after 2 years' service and 30 days after 5 years' service
- Training and development opportunities to personally grow and learn in the role
- A salary sacrifice pension scheme
- A supportive working environment that champions wellbeing and support
- A fulfilling opportunity to contribute to a meaningful cause.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Bromley by Bow Centre is a pioneering and vibrant community charity in East London, globally-renowned for its radical approach to health and wellbeing. At its heart is a partnership between a diverse community, a locally-rooted charitable organisation and one of the most progressive primary care health teams in the UK.
The charity work with the most vulnerable people in their community – those who are isolated, facing physical or mental ill health or who are lacking confidence, skills or qualifications. The Centre deliver a diverse range of projects based on a unique model that combines social entrepreneurship, the arts, learning, social support, horticulture and holistic and integrated health programmes. In 2024, The Bromley By Bow Centre will enter its 40th year. Their services, which provide compelling solutions to the inequality their community can face, are needed more than ever.
This role will sit within the wider Income and Generation Team and will work closely with colleagues across the Centre to ensure that the approach to Individual and Corporate Giving aligns with the Centre’s ambition to be a community-led organisation, working with the community to develop and implement a person-centred, holistic and integrated model of support, driven by what matters to the community.
This role needs to promote a positive culture of collaboration, creativity and innovation across the organisation as well with external stakeholders. It will play an important role in enabling the team to achieve their strategic goals and contribute to developing the internal culture of the organisation, specifically driving forward a commitment to being a truly antiracist and inclusive organisation and creating space for honest conversations and feedback.
As Individual and Corporate Giving Manager, you will:
- Develop and nurture effective relationships and strategic partnerships with major donors and corporates (in collaboration with the Head of Income Generation and Marketing and CEO), increasing value and loyalty from donors at four and five+ figure level, supporting an income target of £300k
- Steward and recruit individual and corporate donors whilst developing and retaining regular and cash givers
- Build on existing individual donor programmes and corporate relationships and have creative input into the Individual and Corporate Giving strategy that aligns with organisational objectives
- Explore and test new methods for donor recruitment and retention
Ideal skills and experience:
- Experience of securing income from Individuals and Corporates including, identifying potential donors, engaging them and securing funding with focus on retention and stewardship
- Strong ability to think creatively about how propositions are pitched to funders
- Experience of crafting compelling appeals/copy
- Thorough knowledge of supporter care and supporter journeys, maximising fundraising potential use of both digital and offline channels
- Commitment to the vision and mission of the Bromley by Bow Centre
Employee benefits include:
- Flexible working
- 27 days annual leave, in addition to bank holidays, with 3 extra days of leave between Christmas and New Year
- 1 day of additional annual leave for your birthday
- 2 Celebration Days a year that can be taken as paid leave – these days are to recognise Eid, as the majority of our employees celebrate Eid, however these can be used for any other religious holidays throughout the year or if you don’t hold a faith anything else that is significant to you
- Up to 7% matched pension contributions
- Enhanced parental leave
- Enhanced occupational sick pay of full pay for up to four weeks
- Employee assistance programme
- Interest-free loans (bike, season ticket, first month of rent)
- Sabbatical of up to 6 months, after 7 years employment
Are you an experienced individual giving fundraiser or direct marketing professional looking for a brilliant role in a friendly and ambitious team? Do you have a passion for nature and want to make your mark by engaging more people in protecting and restoring wild plants and fungi? Do you dream of a role where you will have the investment backing to grow core income, to innovate and drive impact? If so we would love to hear from you!
Who are we looking for?
You will have an outstanding track record of leading strategic investment and delivering results from direct marketing with keen understanding of how supporter/customer centred engagement helps drive income . You will bring strong experience in multi-channel planning and execution for membership and supporter recruitment and retention through digital, direct dialogue and offline channels, strong relationship building and communication skills, possessing analytical skill combined with creative flair.
What will you be doing?
This is a new position to head up the future development of individual giving at Plantlife. We have a growing base of over 20,000 members and ambitions to double this in the years ahead as we look to engage more people with nature.
This role will work with the Supporter team, building on strong foundations to grow membership, enhance supporter journeys and appeal activity to build lifetime value and deliver future legacy income as well as innovate to deliver core income that is the foundation for Plantlife’s mission to create a world rich in plants and fungi.
You will develop the individual giving strategy to recruit, retain, re-activate and maximise the life-time value of financial supporters through outstanding supporter relationships and experiences.
We are offering the role as hybrid or home based. We have offices in Salisbury or Retford and there will be a requirement to attend our Salisbury office at least once a month.
To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!
Please note we do not accept CV's.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are thrilled to be partnering with the Royal Marsden Cancer Charity to support the recruitment of a new Senior Individual Giving Executive (Acquisition) and an Individual Giving Executive (Retention & Development) on a permanent basis.
The charity offers a hybrid working pattern, coming into the Chelsea/Sutton office 2 days/week
With ambitious growth plans aimed at increasing income by over 60% in the next 5 years, the charity has exciting plans to grow and diversify the supporter base as well as develop audience first supporter journeys to provide donors with the best possible experience and maximise the lifetime value.
These roles will sit within the Public Fundraising and Engagement Directorate and will focus on the recruitment, development and stewardship of donors supporting the charity across a range of individual giving products and programmes.
Key responsibilities include:
· Lead, develop and deliver Supporter Acquistion and Supporter Retention & Development campaigns across a range of channels in line with strategy
· Work closely with the Individual Giving Managers to plan, manage and deliver the annual operating plan, including end-to-end project management
· Monitor and report on campaign performance (e.g. end of campaign reports, monthly reporting) and analyse results to enhance campaign performance and inform campaign planning, decision making and improvements
· Work with the Data team, Marketing and Digital teams to brief and undertake analysis, internally and externally that contributes to the objectives of the team
· Work closely with other members of the Individual Giving Team, other fundraising teams, and teams across the Charity and the Trust to ensure all activities are co-ordinated and supporter focused
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.