Permanent jobs

Carers’ Resource is delighted to be able to advertise a new role to support carers and those they care for. We are seeking:

Senior Trust & Grant Fundraiser

Salary: up to £33,000

Permanent full time post (part time considered for right candidate)

Location: Hybrid working with part of week spent at one of our offices: Shipley, Harrogate or Skipton

We are seeking an experienced and motivated Senior Trust & Grant Fundraiser to lead and grow our charitable income from trusts, foundations and grant-making bodies.

Reporting directly to the CEO, you will play a key strategic role in securing sustainable funding, both restricted and unrestricted, that enables Carers’ Resource to enhance, expand and support our existing services and allows us to invest in organisational infrastructure, website and digital technology.

The successful candidate will have a proven track record of personally securing at least £200,000 per annum in trust and grant income and will be confident developing compelling funding applications, building long-term funder relationships, and identifying new income opportunities.

This is an exciting opportunity for a skilled fundraiser who is passionate about making a difference and wants to contribute to the growth and impact of a respected regional charity.

Key Responsibilities

• Develop and implement a trust and grants fundraising strategy aligned with organisational priorities.
• Research and identify suitable trust, foundation and statutory funding opportunities.
• Prepare high-quality, persuasive funding applications, proposals and expressions of interest.
• Secure a minimum of £200,000 per annum in trust and grant income.
• Build and maintain strong relationships with funders, partners and stakeholders.
• Manage the full grant cycle including applications, monitoring, reporting and stewardship.
• Work closely with the CEO and senior leadership team to develop funding priorities and project budgets.
• Collaborate with operational teams to gather impact data, case studies and outcomes.
• Maintain an accurate pipeline and reporting system for funding applications and deadlines.
• Produce timely and accurate reports for funders demonstrating impact and outcomes.
• Monitor fundraising trends, sector developments and funding opportunities relevant to carers and community services.
• Support the development of partnership and collaborative funding bids where appropriate.
• Ensure compliance with fundraising regulations and best practice.

Person Specification

Essential

• Demonstrable success in securing trust and grant funding, including a proven track record of personally generating at least £200,000 annually.
• At least 3 years experience of writing successful funding applications to trusts, foundations and statutory funders.
• Excellent written communication and bid-writing skills.
• Strong relationship management and stakeholder engagement skills.
• Ability to manage multiple funding applications and deadlines effectively.
• Experience of developing fundraising pipelines and income strategies.
• Strong analytical and budgeting skills.
• Ability to work independently and collaboratively across teams.
• Passion for supporting carers, vulnerable people and local communities.
• Proficient IT skills including Microsoft Office and CRM/database systems.

Desirable

• Experience working within the charity, health or social care sector.
• Knowledge of issues affecting unpaid carers and vulnerable communities.
• Experience of reporting to senior leadership teams and trustees.
• Understanding of monitoring and evaluation frameworks.

Personal Attributes

• Proactive and self-motivated
• Highly organised with strong attention to detail
• Strategic thinker with a creative approach to fundraising
• Compassionate and values-driven
• Professional, resilient and adaptable

What We Offer

• Opportunity to work for a respected and impactful Yorkshire charity
• Flexible and hybrid working opportunities
• Supportive and collaborative working environment
• Ongoing professional development
• Generous annual leave entitlement
• Pension scheme

Equality, Diversity & Inclusion

Carers' Resource is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We are committed to creating a workplace where everyone feels valued, respected and supported.

Closing date for applications: Monday 15th June 2026

Email your application, including a covering letter explaining your fit to the role and CV.

Or apply directly via our website

Hybrid / High Wycombe HP13 (minimum of one day per week on site)

£36,000 - £38,000 + £312 working-from-home allowance

We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.

The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity. 

The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.

As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.

You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.

What success looks like:

• Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
• Lower churn: reduced lapse rates for cash and regular givers.
• Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
• Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.

Key Responsibilities:

Supporter Experience & Journeys

• Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
• Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
• Donor first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
• Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.

Segmentation, Testing & Insight

• Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
• Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
• Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
• Work with colleagues to build insight dashboard and understanding of retention.

Mid‑Value & Legacy Development

• Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
• Develop and test legacy propositions and routes to market to grow enquiries and pledges.

Acquisition & Cross‑Sell

• Project manage individual giving product development and testing; identify new audiences and routes to market.
• Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.

Cross-Team Collaboration

• Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
• Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
• Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards.
• Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.

Organisation-wide Contribution

• Model Embrace’s values of trust, respect, integrity, and compassion.
• Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
• Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.

Qualifications, Experience & Knowledge:

• Educated to degree standard or equivalent (E.g. practical experience within fundraising).
• Member of Chartered Institute of Fundraising.
• Proven individual giving or CRM led retention experience in a charity, membership or subscription context. 
• Hands‑on journey design and automation.
• Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn. 
• Excellent written communication—able to brief compelling, impacted content and clear supporter updates. 
• Practical project management; calm under pressure; collaborative and solutions focused. 
• Working knowledge of GDPR/PECR and best practice supporter care. 
• Experience stewarding mid-value supporters and legacy pipelines.
• Experience with payment recovery tools and card update flows.
• Familiarity with UK charity sector metrics and fundraising codes of practice.

Personal qualities:

• Donor-first mindset, inclusive and empathetic.
• Curious, evidence driven, and comfortable iterating.
• High integrity, discretion and good judgment. 
• Highly motivated and results driven.
• Ability to work under pressure and manage competing priorities.
• Passionate about the work of Embrace, with the ability to enthuse and engage others.
• A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.

Tools & systems:

• CRM Dashboards & analysis.
• Payments: Direct Debit management, card‑updater/failed‑payment recovery.
• Microsoft 365 (Teams, SharePoint, Planner), project boards. 

If this sounds like you, please apply on our vacancies page.

Closing date: 5.00pm on Monday, 15th June 2026.

Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities. 

ALDER HEY CHILDREN’S CHARITY

Job title: Community Fundraiser (Donor Relationship)

Salary: £31,325 – £39,826

Hours: 37.5 hours per week*

Location: Alder Hey Children’s Charity (based within the hospital), Liverpool. Office based with occasional working from home.

About Us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

About this role:

This is an exciting opportunity for a Community Fundraiser (Donor Relationship) to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital.

The Community Fundraiser (Donor Relationship) plays a vital role in delivering an exceptional supporter experience for all community and event fundraisers. This role focuses on building strong, meaningful, and long‑lasting relationships with individuals, groups, and volunteers who raise funds, ensuring they feel valued, supported, and inspired to continue their journey with the charity. The postholder will lead on thanking, recognition, supporter journeys, and stewardship-led initiatives that deepen engagement across all levels of community fundraising.

Key Responsibilities will include:

Supporter Journeys & Stewardship

• Create tailored donor journeys for all community and event supporters,
  ensuring timely touchpoints, personalised engagement, and clear pathways for
  deeper involvement.
• Develop and implement a reward and recognition process that celebrates
  supporter milestones, achievements, and loyalty, using insight‑driven methods
  to nurture long-term commitment.

• Lead and develop a new thanking process for community and event supporters,
  ensuring gratitude is timely, meaningful, and impactful across all channels.
• Develop an SMS journey for community and event supporters that enhances
  engagement, provides real-time updates, and complements wider stewardship

Supporter Journeys & Stewardship:

• Work collaboratively with the Marketing & Communications team to source
  case studies, patient stories, and supporter testimonials that demonstrate
  impact and bring fundraising stories to life.

• Work with marketing on monthly newsletters, contributing stewardship-led
  content, supporter spotlights, and updates aligned with community fundraising
  priorities

Events & Recognition:

• Lead on the planning and delivery of the annual community awards event,
  celebrating supporter achievements and strengthening the charity’s
  relationship with grassroots fundraisers.

• Ensure the event reflects supporter diversity, contribution levels, and the
  organisation’s values.

Data & Insights:

• Maintain accurate, timely and GDPR‑compliant supporter records to ensure
  excellent stewardship and meaningful reporting

• Use insight and supporter feedback to continually refine journeys,
  communications, and stewardship approaches

Any other reasonable duties as required by your line manager.

Please see the attached Job Description and Person Specification for more information.

Job Closes: Monday 15th June 2026, 12pm

Interviews (to be held at Alder Hey): Tuesday 23rd June 2026

We are looking for an organised and proactive individual to identify new prospects (trusts, foundations, corporates and major donors) to support to the philanthropy team in their fundraising efforts.

The role will help develop and expand our prospect pipeline by identifying new opportunities and supporting the philanthropy fundraising team.

This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time

Position Type: Permanent, Full Time

Friends of the Elderly is a charity dedicated to providing excellent care and support to older people for over 120 years. We aspire to a society where all older people have the opportunity tolive fulfilled lives. We do this via our grant giving service, which provides vital financial support to older people who are living in poverty. We also deliver services personalised to individual needs and integrated with local communities at our care homes and day centres.

We now have an exciting opportunity for an experienced fundraiser to play a vital role in our small, busy fundraising team.

In this role, you’ll play a key part in delivering outstanding supporter care, ensuring everyone who donates or fundraises for the charity has a positive and rewarding experience.

You’ll be responsible for processing all fundraising income accurately and efficiently, taking ownership of essential administrative tasks that keep our fundraising activity running smoothly. You’ll manage income from individual supporters, including regular donors, legacy supporters, event participants and seasonal campaigns such as our Winter Appeal. Working closely with our homes and services, you’ll also help to support and grow their fundraising efforts, making a meaningful contribution to the success and impact of the organisation.

We are looking for someone with experience in supporter care, customer services or fundraising along with the ability to build and maintain relationships with funders / customers.

You will be confident using databases to accurately record information and generate reports, as well as handling data, numerical information, and financial administration tasks effectively.

Good attention to detail and a high level of accuracy will be required and you’ll have the ability to manage a number of projects, prioritise your own workload and meet deadlines.

Good computer skills including Word, Excel, Outlook and database are essential.

Working in the not-for-profit or care sector and proven success in achieving and exceeding fundraising targets would be preferable.

This isn’t just a job; it’s about making a difference to older people’s lives every day.

Rewards and Recognition

We champion a healthy work–life balance, giving you the flexibility and support to thrive both professionally and personally.

We really value the hard work and commitment of all of our staff, and offer:

• Professional learning and development opportunities

• Wellbeing support through various initiatives including an employee assistance programme offering up to 10 counselling, 4 life, 4 leadership, 3 financial coaching sessions per person, per issue, per year.

• Retail discount schemes to make your salary go further.

• Access to loans at affordable rates, saving directly from salary and advance pay already earnt.

• Health cash plans for you and your family.

• Cycle to work scheme.

• Long service awards, that increase with length of service.

• Refer a friend to work for us and receive a £200 bonus.

• Group Pension Plan, with a 6% contribution from us.

Safeguarding:

Keeping everyone safe is one of the charity’s core values, and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.

Criminal record checks:

As this role involves a dealing with vulnerable adults, successful applicants will undertake an enhanced DBS check, and any offer of employment will be dependent on a satisfactory outcome.

Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.

Equality, Diversity, and Inclusion:

Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. A charity where everyone is equal but definitely not the same!

Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference.

We currently do not provide sponsorship but we welcome applications from those who have a right work in the UK.

Don’t delay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply.

Please refer to the job description upon submitting your application.

Relationships Manager – Trusts and Appeals

Main Purpose of the Job

The Trusts and Appeals Relationships Manager’s job is to be the ‘go to’ person for trusts and grant making bodies who may support Treetops. They will generate income for Treetops by building strong and lasting relationships with existing and potential trust and grant giving organisation through submitting strong applications to them and reporting back to them in an effective way.

You will also run an appeal programme across channels including online, offline and post and liaise with suppliers and contractors. You’ll understand and define audiences, think creatively about how we can reach them, write compellingly about our services and those we support, and you’ll make our supporters feel really appreciated so they want to give again.

Primary Responsibilities

The post holder will:

· Develop, implement and continually evaluate the trust and grant application strategy to maximise potential income from both regular and new trusts and foundations.

· Understand the organisational funding needs including core funding, projects, and capital expenditure.

· Research potential trust funders (local, regional, national, and if appropriate international).

· Produce high quality trust applications – communicating Treetops’ funding needs in a clear, consistent way to potential trust funders through high quality funding applications.

For more information, please see the attached documents.

The Prince of Wales Hospice in Pontefract provides care for people with a life limiting illness and their loved ones - giving them comfort, dignity and personalised care. Their specialist palliative care, wellbeing support and practical help is there to support families every step of the way.  

“I’ve pinched some more time … The doctors are brilliant; they tell it how it is. But the care from them and the nurses, they just kept going, kept persisting with the antibiotics. I’ve still got cancer, but now I’ve pinched a bit more time. I’ve got lucky.” (patient)

 “We’ve had the time to find out and understand Mum’s wishes. We’ve gone from complete blind panic to feeling just a little more prepared.” (family of a patient)

The Prince of Wales Hospice help over 1,600 local people a year. Due to limited Government funding, income from donations are vital to continue providing their services, which are entirely free of charge to patients and their families.

This is a fantastic opportunity to join a passionate and ambitious team in a brand-new role. Are you an experienced fundraiser looking to lead and manage a small team? If so this could be the role for you!

The Role

As Senior Relationships Fundraiser you will manage a team of 3, including a Relationships Fundraiser (Individual Gifts), Relationship Fundraiser (Trusts and Major Donors) and a Fundraising Administrator.

You will report into the Fundraising Manager and be responsible for delivering income to target, in line with the fundraising strategy.

The main duties include:

• Work with the wider Income Generation and Marketing teams to develop a fundraising strategy, continually sharing insights, leads and opportunities to promote effective growth.
• Lead the development of income from trusts and foundations, major donors, regular givers, direct mail appeals, gifts in memory and gifts in wills.
• Hold regular, supportive 1:1 meetings and bi-annual performance reviews.
• Ensure all fundraising adheres to legislation and follows best practice.

The Person

We are looking for someone with proven experience in an income generation role. You will ideally have knowledge and understanding of donor motivations and high value fundraising principles. Experience in developing donor journeys, campaigns or funding proposals would also be desirable.

Exceptional communication and interpersonal skills are vital in this role, along with the ability to coach and lead a small team. Previous management experience would be advantageous but is not essential.

You must be experienced working to targets, budgeting, forecasting and financial reporting. As Senior Relationship Fundraiser you will inform key decisions, so the ability to analyse data to is essential.

Why Prince of Wales Hospice?

The Prince of Wales Hospice pride themselves on staff development and their compassionate, collaborative culture, which creates a positive working environment. The charities strong values contribute to the huge difference they make in the local community.

In their last staff survey the result showed:

• Over 97% of employees were satisfied with their job.
• Over 95% of employees enjoy working with the people in the organisation.
• ​Everyone felt proud to work for the hospice.
• Everyone enjoys the work they do in the hospice.

This role is permanent and is based in the hospice in Pontefract. If this sounds like the type of role and charity that could suit the next phase of your career, then please get in touch. To register your interest please apply here, or for more information contact Leanne or Jen at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Leanne or Jen who will be happy to advise on this. Also, please let us know if you require any adaptations for your initial engagement with us.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity, and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition, and pregnancy.

Harris Hill is delighted to be partnering with a fantastic charity dedicated to supporting older people. They are searching for a Fundraising Officer to join their team.

Key responsibilities:

As Fundraising Officer, you will be responsible for delivering exceptional supporter care by creating positive and meaningful experiences for everyone who donates to or fundraises on behalf of the charity, ensuring they feel valued, appreciated, and connected to the mission. You will accurately and efficiently process all fundraising income while leading the day-to-day administration of fundraising activities, ensuring high standards of compliance and record-keeping. You will take ownership of income generated from individual giving programmes, including regular giving, legacy donations, fundraising events and seasonal campaigns such as the Winter Appeal, helping to maximise income and long-term supporter loyalty. You will also collaborate closely with the charity’s homes and services to strengthen local fundraising initiatives, provide expert support and identify opportunities to grow community engagement and fundraising success.

To be successful, you will need or need to be:

• Experience working in supporter care, customer services or fundraising
• Experienced using a database to record information and generate reports with ability to handle data, numbers and financial administration.
• Ability to build and maintain relationships with funders/customers.
• Excellent written and verbal communication skills
• Ability to manage a number of projects, prioritise own workload and meet deadlines 

Salary: £34,500 - £36,000

Full-time, Permanent (35 hours)

Location: Hybrid working, predominantly home based with requirement to work from central office in Woking, Surrey, a minimum of twice per month.

Deadline for applications – Monday 15th June at 9am

Application process - CV and Cover Letter

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Love bringing people together for a cause? This could be your next role.

This is an exciting opportunity to lead and grow Save the Rhino’s supporter-led fundraising. As Events and Community Fundraising Manager, you will take ownership of our challenge events programme and community fundraising activity, developing the strategy for these income streams and ensuring we recruit, engage and support the community of fundraisers who take on amazing challenges, raise awareness and organise their own fundraising activities to raise money for rhino conservation.

We operate a hybrid working model with a minimum of three days per week in our dog-friendly London Bridge office. Further flexibility can be discussed.

Read the full application pack and apply today. Applications close Sunday 21 June 2026 23:59

JOB TITLE:

Fundraising & Partnerships Manager 

RESPONSIBLE TO: 

Director of Fundraising

LOCATION: 

Home based 

DURATION: 

30-35 Hours Per Week - Permanent 

SALARY/GRADE: 

Grade 6.4 (£36,043) PA FTE 

KEY WORKING RELATIONSHIPS

• Fundraising Team 

• Nation Directors 

• Public Affairs and Communications Team 

• Membership Team 

• Donors, Volunteers and families

ABOUT YOU 

You will have proven experience in fundraising, business development, or partnership management, with a track record of generating income and building strong external relationships. Ideally, you will have experience developing fundraising plans, pipelines, or income streams from an early stage, and will be comfortable working in an environment where processes, opportunities, and supporter journeys are still evolving. 

You will be confident identifying and pursuing new opportunities, developing compelling proposals and cases for support, and managing relationships with a wide range of stakeholders, including corporate partners, community fundraisers, volunteers, and individual supporters. 

We are looking for someone who is proactive, self-motivated, and creative, with strong communication and relationship-building skills. You should be comfortable working independently while also collaborating effectively with colleagues across fundraising, marketing, and operational teams. 

Most importantly, you will be motivated by the opportunity to help grow sustainable income that supports children, young people, and families across the UK. 

PURPOSE OF THE ROLE 

We are looking for a confident, ambitious, and entrepreneurial Fundraising Manager to help grow sustainable income for Adoption UK by building and developing strong relationships with corporate partners, supporters, volunteers, and local communities. 

This is an exciting opportunity for someone who enjoys creating fundraising plans from the ground up, developing new partnerships, and turning ideas into sustainable income. The role is ideally suited to someone who thrives in a developing fundraising environment and is motivated by the opportunity to shape and grow underdeveloped income streams into long-term success. 

This is an opportunity to help shape the development of a strategic and sustainable approach to fundraising, while continuing to deliver hands-on income across a diverse portfolio. 

MAIN DUTIES AND RESPONSIBILITIES

• Supported by the Director of Fundraising, take ownership of developing, delivering and monitoring fundraising events and activities in line with our fundraising strategy. 

• Lead on key income streams to maximise net income and develop sustainable income streams for short, medium and long-term growth. 

• Monitor and evaluate progress against plans using management information and budgets to produce reports and forecasts as required 

• Deliver effective supporter journeys to improve supporter experience, retention, and long-term engagement. 

• Work alongside the Director of Fundraising to develop and implement processes and policies. 

• Grow and diversify income across corporate partnerships, community fundraising, events, individual giving and digital activity. 

• Develop compelling proposals and pitches for corporate partners, clearly articulating social value, impact and return on investment. 

• Build and manage a strong corporate prospect pipeline using research, data and structured follow-up to convert opportunities. Identify opportunities to sponsor projects and activities. 

• Collaborate with marketing colleagues to develop assets and digital campaigns to support fundraising appeals and events. 

• Work with all Adoption UK teams to support local fundraising activities in each of the four nations including membership and community teams. 

• To ensure good working practices in line with Equality and Diversity policies and a pro-active approach is taken to equality, diversity and inclusion issues. 

• In compliance with the Code of Conduct, demonstrate high standards of personal conduct, courtesy and integrity. 

• Ensure full compliance with Adoption UK’s Safeguarding policies and procedures, reporting concerns in line with internal policies.

• Any other duty as required by the line manager commensurate with the post. 

Person Specification criteria

Knowledge  And  Experience 

• Experience of a fundraising, marketing, or event management role (E) 
• Experience of delivering multiple projects on time and to budget (E) 
• Ability to devise operational plans and deliver them effectively, and proven experience of planning and managing income generating activities and events    (E) 

Qualificationsand  Education

• Professional fundraising qualifications (D) 
• Marketing qualifications (D) 
• Event Management qualifications (D) 
• CIOF Diploma in Fundraising Management/equivalent professional experience/membership of CIOF (D) 

Skills and Abilities 

• Delivers high quality work with minimal supervision and direction (E) 
• Able to demonstrate excellent written and verbal communication skills, be competent with Microsoft Office (E) 
• Ability to assimilate and analyze financial and statistical information, including budget monitoring, management, and financial control (E) 
• An exceptional administrator and coordinator with excellent organisation and writing skills (E) 
• Communicate, engage and secure positive external relationships with stakeholders and supporters (E) 
• Has the capacity to deal with complex issues and is good at problem solving (D) 
• Self-starter, used to working to deadlines and delivering against KPIs (E) 
• Able to work communicate and engage with internal senior stakeholders effectively (E) 

Accountability

• Developing fundraising opportunities (E)  
• Event administration (D) 
• Stewardship and relationship management (E) 
• Contribute to departmental strategic goals, in liaison with the Director of Fundraising (E) 

Behaviours 

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders. 
• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times. 
• Contributes to an open and honest culture 
• Encourages challenge and creativity, transparency and consistency. 
• Leads by example. 
• Offers outstanding service to members. 
• Promotes cross functional team working, sharing skills and knowledge 
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others. 
• Valuing the opinion of other. Treating colleagues and other stakeholders with respect. 
• Takes pride in own development, committed to achieving high standards and agreed objectives. 

Make a Real Difference in a Child's Life 

At Barnardo's, we believe in children – no matter who they are or what they've been through. We work to build stronger families, safer childhoods, and positive futures. 

As part of our Fundraising & Marketing department, the digital team plays a critical role engaging audiences across various digital channels to drive action across time money voice. We're looking for an experienced and ambitious Digital Loyalty Manager to drive our digital loyalty programme forward to build connection with our supporters and customers, building loyalty and life-time value.

What You'll Be Doing as the Digital Loyalty Manager 

• Developing digital stewardship and loyalty strategies to maximise the lifetime value of supporters and customers 

• Identify and drive growth in the digital loyalty programme (primarily email and SMS) to unlock additional income growth and encourage repeat giving/purchases 

• Lead, motivate and empower the wider digital loyalty team, harnessing their expertise and building capabilities through effective leadership 

• Build a culture of high-performing multi-disciplinary teams from across the charity to drive performance through integration and collaboration 

• Embed an audience, data-led approach to our digital journeys, putting customer/supporter experience at the heart of every decision 

This is a varied, fast-paced role that is at the heart of driving digital income growth at Barnardo's which combines strategic planning with operational delivery. You'll be part of a committed team that shares learning, supports wellbeing, and is united in a clear mission: delivering change for children. 

What We're Looking For 

We're looking for a Digital Loyalty Manager who has: 

• Substantial digital/email marketing and fundraising experience with a track-record of success

• Experience of developing impactful and relevant digital supporter experiences, part of a holistic customer/supporter experience and journey 

• Experience of planning, implementing and evaluating campaigns, including both fundraising or marketing programmes and strategic or process change projects. 

• Experience of using customer/supporter and market data to inform ideas and strategic plans 

• A significant understanding and knowledge of digital marketing and how this can support acquisition and growth. 

• Excellent written, communication and interpersonal skills 

You'll also be able to attend in-person meetings at least once a month in central London, and occasionally elsewhere in the UK. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

Your Mission 

You’ll deliver a growing portfolio of owned, third-party and DIY Challenge Events, while also supporting wider fundraising events across CALM. 

• You’ll join an ambitious team, fresh off its biggest fundraising year to date

• You’ll help shape meaningful experiences for thousands of fundraisers 

• You’ll turbocharge your professional skills across fundraising, events and communication 

• You’ll help prevent suicide and make a life-saving difference for people struggling with life

Not bad, right? Plus, you’ll get to work in an inclusive, collaborative and development-focused environment, and receive excellent benefits, including a nine day fortnight, unlimited annual leave, enhanced pension scheme, and access to therapeutic and wellbeing services.

SOUND LIKE A BIT OF YOU? HERE’S MORE ABOUT THE ROLE

Our Challenge Events team has seen a massive increase in fundraiser numbers this year. We’re hiring to unlock the full potential of this incredible community. Reporting into the Challenge Events Manager, you’ll boost our ability to grow our portfolio of events and connect personally with the incredible people who support CALM on a day to day basis. 

The reasons people fundraise for CALM can be deeply personal. They might have lost someone to suicide, used our helpline for themselves or someone they know, or they might want to support a lifesaving service. By understanding what drives them, you’ll shape and deliver event experiences that feel meaningful and memorable, strengthen their connection to CALM, and inspire them to keep coming back for more. 

Responsibilities

• Support on delivery of the Challenge Events portfolio, ensuring Challenge Event Fundraisers are staying on track - such as completing registration forms on time, and setting up fundraising pages

• Provide end-to-end operational support for fundraising events, including liaising with venues, partners and suppliers, obtaining quotes, coordinating travel and logistics, working with production teams, preparing materials, producing risk assessments, and creation of event documentation such as briefs, schedules and post-event evaluations

• Represent CALM at Events, including acting as an Event Day Lead, and attending wider CALM events

• Work with the Challenge Events Manager and Event Fundraising Lead to develop our portfolio of events, contributing ideas, analysing performance, identifying opportunities and putting ideas into action

• Steward CALM’s Challenge Event Fundraisers effectively throughout their journey when supporting CALM, to ensure they feel appreciated and inspired to fundraise for us

• Be the friendly voice of CALM, responding to enquiries through the website or phone in a timely manner

• Proactively craft and send personalised emails to fundraisers to drive retention and satisfaction

• Help with the management and optimisation of Event email automated journeys used to steward participants in the lead up to and after their event

• Help to devise and manage our event marketing strategy 

• Deliver stewardship calls to Event Fundraisers - welcoming them to the team after sign up, wishing them good luck before their event, or offering them fundraising guidance and support 

• Work confidently across key income platforms to ensure accurate setup, coding and reporting of fundraising pages, campaigns and donations, including JustGiving and Enthuse.

• Support on the maintenance of relevant pages on the CALM website

• Analyse feedback from fundraisers via our post event surveys and identify areas for improvement

• Engage with Fundraisers on our CALM Facebook groups - sparking conversation and fostering a supportive community atmosphere

• Recruit and manage volunteers to support at events

• Work with the wider organisation to improve processes and data management

• Support in other areas of Public Fundraising as required, including community fundraising and individual giving.

Your profile 

Competencies

Essential

• A strong understanding of challenge event fundraising and event delivery

• Able to take initiative, manage a varied work load with great organisational skills

• Passion for fundraising and understanding of the importance of providing excellent supporter care by telephone, SMS, and email

• Confident making telephone calls, with a friendly and empathetic telephone manner 

• A creative mind and ability to problem-solve

• A self-starter, happy and able to develop areas of work that might not have been done before 

• Excellent IT skills

• Willing to work occasional out of hours and weekends as required

• Understanding of CALM, why people choose to support us

• Act as a positive ambassador for CALM, working in line with our ethos, policies and branding 

Experience

Essential

• Experience in event delivery (preferably from within the third sector)

• Experience in a fundraising role 

• Experience in a customer or supporter facing role, interacting with customers/supporters on a day to day basis

Desirable

• Experience working with a CRM database (preferably Salesforce)

• Experience working with fundraising platforms, such as Just Giving and Enthuse 

• Experience of using email marketing tools and managing email campaigns

• Experience of using G-suite

Why work for us?

Reports to: Sally Rowley, Challenge Events Manager 

Contract: Permanent 

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: £30,000 - £33,000

A work environment that values creativity, personal growth and collaboration.

Applications for this role close on Sunday 28th June. 
 

About us:

We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.

We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.

We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.

Safeguarding:

We are committed to safeguarding children and adults at risk in both physical and digital environments. We expect all staff and volunteers to share this commitment and adhere to our safeguarding policies. 

Any appointment is subject to satisfactory references and a DBS check at the appropriate level. Successful candidates will be required to complete mandatory safeguarding training.

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