Manchester, Greater Manchester (On-site)
£19,312 per year
Permanent, Full-time
Job description

Job Summary

To provide logistical and administration support to ensure the smooth and efficient running of Salford Carers Service and Shine Young Carers Project – both teams work as one large team to provide quality support to unpaid Carers.

To provide effective administrative support to the Salford Carers Service (including Shine) team to ensure efficient service delivery; to support the team to organise events and activities to raise the profile and support carers of all ages in Salford (Shine Young Carers Project works also in Manchester).

Duties and Responsibilities

  • To act as the first point of contact for Salford Carers Service and Shine Young Carers Project ensuring people receive the relevant information, guidance or referral they require.
  • To maintain and develop efficient, clear and effective administration systems that support the running of Salford Carers Service and Shine Young Carers Project.
  • Support the organisation of regular and one-off events for Salford Carers Service and Shine Young Carers Project, overseeing the administration, resource allocation, including the development of event organisation plans for the range of events and activities provided by Salford Carers Service and Shine Young Carers Project.
  • Develop systems to enable monitoring and evaluation activities are effective and timely.
  • Develop a range of resources that enables clear marketing and promotion of Salford Carers Service and Shine Young Carers Project across Salford and a range of mediums.
  • Arrange and administer internal meetings including room bookings and minute taking.
  • Coordinate the room booking process for the meeting rooms at the Gaddum office.
  • To implement and maintain office administration systems including: post, phones, stationery ordering and processing of any invoices etc.
  • To support with the organising of maintenance work and coordination of resources/supplies needed for the office.
  • To coordinate the referrals ensuring they are recorded onto the database and passed to the appropriate Team Coordinator

Contract Monitoring

  • To support the team and the Carers Salford Programme Manager to ensure timely collation of monitoring reports and support the Head of Carers Services to produce accurate and informative reports to funders etc.
  • Support the team to ensure accurate recording of data including the correct data supplied by referrers.

Development and Marketing

  • Develop effective marketing materials to promote Salford Carers Service and Shine Young Carers Project including the monitoring and administration of social media channels.
  • Oversee the production of the Salford Carers Service and Shine Young Carers Project newsletter, ensuring high quality and informative content which reaches a wide range of professionals and carers alike.

Administrative Support

  • Provide general office and administrative support to Salford Carers Service and Shine Young Carers Project.
  • To work as part of the Salford Carers Service and Shine Young Carers Project team ensuring that the office is covered as required for service delivery.
  • To support induction for new staff, trainees or volunteers.
  • Provide clerical support for events, meetings and activities.
  • To ensure compliance of basic HR & Health & Safety requirements e.g. supervision, appraisals, maintenance of professional body membership, insurance, fire drills etc.
  • To help coordinate DBS checks for Salford Carers Service and Shine Young Carers Project liaising with HR at Gaddum.
  • Develop and implement systems to aid Salford Carers Service and Shine Young Carers Project staff to ensure the service is operating as efficiently as possible.

Events & Activities

  • Develop event organisation plans for the range of events and activities delivered by Salford Carers Service and Shine Young Carers Project.
  • Support teams to administer delegate and attendee lists.
  • Support teams to develop effective event planning for the year with specific support for annual events i.e. Carers Week, Young Carers Action Day & Carers Rights Day.

Additional Duties and Responsibilities

  • Promote the work of Gaddum and safeguard its good name and reputation at every opportunity.
  • Promote Gaddum events and activities
  • To adhere to Gaddum Policies and Procedures.
  • To be aware of personal safety and security when carrying out work.
  • To promote the work of Salford Carers Service and Shine Young Carers Project.
  • Adhere to Gaddum Safeguarding Policy and report any concerns regarding an individual’s safety.
  • To maintain privacy and confidentiality in line with Gaddum policies and procedures.
  • To respond to enquiries and calls coming into the centre in a professional and knowledgeable way.
  • All other duties reasonably associated with the role associated with the role.
  • Attend events for Salford Carers Service and Shine Young Carers Project as required.
More about Gaddum

For us, it’s personal – We treat everyone who needs our help as an individual with unique circumstances that need to be&nbs... Read more

Refreshed on: 06 June 2022
Closed date: 20 June 2022 at 12:00
Tags: Admin, Support Worker

The client requests no contact from agencies or media sales.