Job Title: Therapy Administrator
Accountable to: Chief Executive
Responsible to: Assistant Head of Operations
Reporting to: IAPT Service Manager
Hours: 35 Hours per week (Full time)
Location: Gaddum House and other locations as required
Working as part of the Gaddum Therapy Administration Team your role will be to undertake all administrative tasks required to ensure the smooth running of the therapy services, including Improving Access to Psychological Therapies (IAPT), Child Bereavement and Palliative Care.
You will also be responsible for ensuring that new referrals are given the earliest appointment; clinical diaries are managed, capturing DNA’s/Cancellations and discharges and ensuring that all administration tasks are completed with a high level of accuracy.
You will demonstrate an appropriate professionalism and empathy towards clients both face to face and over the phone. A keen eye for detail, good organisational skills and the ability to multi-task is key to the success of this role.
The client requests no contact from agencies or media sales.