London, Greater London
£28 - £31 per year
Permanent, Full-time
Job description

About GoodGym

GoodGym is an award-winning community who combine getting fit and doing good. Our work is shown to reduce isolation, improve community cohesion and to improve wellbeing for all involved. Now a registered charity, It is frequently cited as a leading social innovation by the government, mainstream press and leading think tanks.

About the role:
GoodGym is looking for a Business Operations Manager: a meticulous, detail-oriented completer/finisher who will help ensure the smooth running of GoodGym as an organisation. Reporting to the Chief Executive, you will play a key role in the organisation's effectiveness and impact. This is pivotal role that will provide financial and operations expertise to support the organisation's continued growth.

Team: Business operations
Hours: 4-5 days (37.5 hours for 5 days) per week with flexible arrangements considered
Location: London based or flexible/remote working with some travel to London
Reporting to: CEO

As Business Operations Manager, you will be the metronome of the organisation. You will:

  • work closely with the CEO on financial and accounting procedures;

  • take responsibility for the implementation of our recruitment, HR and pay policies;

  • work with the CTOO on improving and ensuring adherence to our information governance policies and procedures; and

  • support the logistics of our staff team, enabling a high-performing, engaged and satisfied staff team.

Key responsibilities:

Human resources:
You will be responsible for the smooth running of our human resources including recruitment, induction, paye and policies relating to staff. You’ll manage smooth running processes that help employees flourish.

Governance, performance and reporting
You’ll support our governance cycle with our board, produce reports and ensure our policies including information governance are in place and adhered to.

Financial operations
You’ll take a lead role in the organisation for finance.  You’ll prepare budgets, manage  payments and relationships with suppliers. 

Team operations

You’ll ensure the smooth running of the team supporting staff development, internal processes and ensuring staff have what they need to work effectively.


Policy compliance and policy development

You’ll be responsible for the process of updating and signing off our policies and you’ll be responsible for disseminating them and any changes and ensuring compliance.


Person specification

Experience of financial and operational processes:

  • High level of skills with spreadsheets, accounting packages and using shared documents

  • Ability to build and form good relationships with customers, suppliers and colleagues

  • Ability to take an organisational lead role in Human Resources

  • Ability to take an organisational lead role in HR and Operational policies & procedures and the implementation of these across GoodGym

  • Confident with numbers, accounting and reporting

Organisational and communication skills:

  • Excellent written and verbal communication skills

  • Excellent attention to detail

  • Second-to-none organisation and time management skills

  • Discretion when dealing with confidential matters

  • Diligent and consistent when it comes to managing projects

  • takes pride in their work and efficiently carries out every task through the end

  • has an impeccable attention to detail.

  • Reliable, with strong attention to detail.

We see diversity as strength and want everyone to be able to be themselves at work. We have a code of conduct in place, and are committed to creating a culture where everyone feels safe and respected. Therefore, we are looking for the best people to help us provide support to millions of people affected by loneliness in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, sex, gender identity, disability, age, nationality, religious or philosophical belief, age, sexual orientation, educational attainment, family status, trade union activity or any other factor.

We are actively seeking to increase the diversity of our team. As such we encourage applications from people with disabilities and those from Black, Asian and minority ethnic backgrounds.

Why join us?

-Be part of our important mission to bring communities together and reduce loneliness and isolation. GoodGym is a scalable approach to tackling major social issues and you’ll play a central role in it

-Friendly, collaborative team with real purpose

-Growing organisation with national reach

-25 days holiday + bank holidays

-Development budget and development days

-Flexible working hours 

Interview process:

First round interviews will be held on the 3rd of December 2021. 


Refreshed on: 12 November 2021
Closed date: 27 November 2021
Job ref: Business Operations Manager
Tags: Management, Operations

The client requests no contact from agencies or media sales.