£43000 - £47000 per annum + benefits
Job description

My client, a housing association based in Surrey, is recruiting for a Business Analyst to join their thriving team. They are on an exciting journey to deliver transformational change in the way that they do things. This role will play a fundamental part in making this happen by having a disruptive influence to challenge what they do and utilise their customer segmentation programme to identify opportunities and improve performance.

As a Business Analyst you will work with the team to:

  • identify areas of potential improvement
  • find solutions to business problems using research and analysis techniques
  • analyse trends and behaviours
  • put forward thought provoking ideas to challenge the leadership team to improve services
  • document identified changes
  • act as a contact between IT and specific business areas

Key duties

  • identify key performance indicators that can be used to monitor business performance and gather data to verify that results are in line with forecasts
  • review audit outcomes, challenging and assisting the business with changes to ensure compliance
  • analyse data gathered and develop strategies to resolve any problems that arise
  • analyse and evaluate multiple options, comparing data assisting with the outcome or solution
  • interpret data about company policy and workflows
  • identify opportunities for improving business processes through the use of technology and assist in preparation of business cases
  • analyse the feasibility of, and develop requirements for, new systems and/or enhancements to existing systems ensuring that the system design fits the needs of the users
  • track and document changes for functional and business specifications, wireframes, use cases and user stories for use in the development, testing, and training project cycles
  • conduct impact analysis to assess implications of changes to systems
  • lead on benchmarking activity that compares the organisation's performance against other registered providers and out of sector
  • reivew systems are being used correctly and that accurate data is being input
  • design and create reports for central dashboard
  • act as central resource support to the Executive team and Heads of service

What do you need to apply for this role?

  • SSRS
  • Power BI
  • Excel
  • analytical and problem solving skills
  • Windows Office systems
  • report development skills
  • strong customer service orientation
  • previous experience being a business analyst
More about Goodman Masson
Goodman Masson

With a team of over 190 and growing every day, Goodman Masson is one of London’s specialist Finance and Technology recruitment businesses... Read more

Posted on: 23 February 2021
Closed date: 16 March 2021
Job ref: 23022021
Tags: IT