Disability Jobs in Greater London
Media & Communications Officer
Business Disability Forum is the leading business membership organisation in disability inclusion. Our Communications and Marketing team is working hard to attract more businesses to join us as Members, to increase uptake of our events, products and services, and to help us to become more well-known for our policy work, research and campaigns.
If you want to play a part in creating a more disability inclusive society, have experience working in a media relations role, and a good eye for a story, come and join our busy, friendly team as part-time Media and Communications Officer.
We are looking for someone who already loves working in media relations, but who can also support broader communications activity. If you have a can-do attitude, the tenacity to pursue media coverage, and great attention to detail, we’d love to hear from you.
The majority of this role will focus on developing and delivering proactive and reactive print, online and broadcast media relations campaigns to promote the benefits of disability inclusion, our membership, products, services and policy work to businesses and policymakers. You would also plan and write content for multiple platforms.
You will have:
- Experience of media relations with a proven track record at officer level.
- Experience selling in stories to journalists with the motivation to keep going and follow up.
- Excellent written and verbal communication skills.
- Experience writing content for a range of audiences and channels.
- A flexible approach.
This new part-time role (4 days, Monday and Friday required), is based in our Communications and Marketing Team (6 people) and will work closely with our Media Consultant.
We offer opportunities for flexible working, including variable start and finish times, hybrid or remote working. Most staff work an average of two days a week in our office in London Bridge, London, SE1.
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Nutmeg House, 60 Gainsford Street, London SE1 2NY. If you are submitting your application by email please do so to barnabyp @ businessdisabilityforum .org .uk
- Closing date for applications: 28 April 2024.
- First interviews are planned for the week commencing 7th & 9th May 2024.
- Second interviews are likely to take place in the week commencing 13 May 2024.
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at address above or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to via the button below.
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview
The client requests no contact from agencies or media sales.
Are you looking for a part-time, flexible role where your exceptional writing and influenceing skills can help drive much needed systemic change?
This role is 15 hours a week which can be scheduled around your commitments and based from any location. You will have the option to join the team in Bermondsey, central London on occasion but the role can be fully remote.
Reporting to the Head of Fundraising and working alongside a full time Trusts and Foundations Manager, you will play a vital role in raising funds to support AVUK’s 10-year plan which will transform the life opportunities for deaf children in the UK. With experience of securing five and six figure sums from Trusts and Foundations and grant making bodies, you will identify and secure high-value partnerships taking us closer to our goal of raising just over £2m a year.
Working closely with the Head of Fundraising, CEO and Senior Management Team, you will develop high-quality, compelling proposals to secure significant funding partnerships that will transform life outcomes for deaf children.
Through exceptional research, bid writing and stewardship you will focus on securing six-figure plus funding partnerships and mange relationships for long term impact.
Research
- Research and identify prospective trusts and foundations and other grant giving bodies
- Grow and maintain a strong trust funding pipeline, creating new trust prospects for our priority funding areas
Fundraising
- Identify and manage a pipeline of high-value prospects and opportunities which have the potential of delivering five and six figure grants.
- Work with colleagues across Auditory Verbal UK to develop and submit high-value and high-quality trust and foundation bids, creating a compelling narrative, budget and outcomes for a range short, medium and long term projects towards our vision
- Develop personalised relationships with Trust and Foundation trustees and trust administrators, maximising every opportunity for cultivation and development
- Plan and organise opportunities for funders to view AVUK’s work first-hand, ensuring all safeguarding procedures are followed and met
- Represent AVUK at face-to-face meetings with donors and prospects, successfully engaging them with the charities aims and objectives
Reporting
- Compile comprehensive and compelling progress reports to feed back to grant makers in a timely fashion and incentivise continued support
- Alongside the Director of Finance and Operations, prepare accurate budgets detailing spending of specific grants
- Draw down on any multi-year grants as outlined in our annual budget
- Provide briefing notes and income pipeline on donor activities and potential funding opportunities
Essential
- Demonstrable success in securing six figure partnerships
- Proven experience of devising budgets and project plans and reporting against them
- Understanding of sector best practice and relevant fundraising/charity legislation
- Highly skilled communicator with fine-tuned influencing and relationship building skills
Desirable
- Wide ranging up-to-date knowledge and experience of fundraising in the UK
- Experience of working with a CRM system
- Interest in children/disability/hearing issues
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to help disabled people improve their digital literacy? Technology plays an important role in the lives of people with learning disabilities, helping them connect with the world in ways that weren’t previously possible.
We are looking for a tutor to run engaging group sessions that teach people how to confidently use technology to live more independently and increase their employability.
Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.
Main responsibilities
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You’ll plan and deliver activities to support the student’s learning goals, ensuring sessions are creative, challenging and engaging.
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You’ll use technology to teach a range of topics to support learning independent use of technology to develop practical and work-based skills.
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You’ll use a range of communication aids, including digital inclusion tools to develop a positive rapport with students on our Digital Skills programmes.
About you
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You have experience working with or supporting adults with learning disabilities and autism either in a personal or professional capacity.
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You have experience in planning, delivering, monitoring and evaluating project.
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You have the energy, creativity, and empathy to inspire those around you and help them reach their goals.
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Most importantly, you share our strong commitment to the inclusion of disabled people in society, and you believe in equality for all.
Why work for us?
Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's talents, interests, and abilities. We think happy employees are successful employees.
We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.
We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.
How to apply
We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible to provide the best possible service.
To apply for this role, please send us your CV and a cover letter addressing the three questions below:
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What is your experience of working with SEN adults in a training capacity?
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What is your understanding of challenging behaviour?
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How would you use digital technology to increase independence in our student's day-to-day lives?
If you would like to have a chat about the role or visit us before applying, please contact a member of the HR team.
We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment.
This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to support students to identify and achieve their goals and aspirations? We need a dedicated Wellbeing Officer to join our Wellbeing Team. You’ll be responsible for building excellent rapport with students and working with the Head of Student Wellbeing, Quality and Impact to develop support plans and resources for the students to be their best self.
Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy, and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people like you to help us make that happen.
Main responsibilities
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You’ll work with the Wellbeing team and wider staff to manage daily interactions with students
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You’ll be responsible for student welfare and safeguarding at various sites
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You’ll advise staff on student’s goals, needs and communication strategies to help the student get the best learning experience
Who we’re looking for
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You have experience working within a social care environment and providing services that directly empower and enable disabled people
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You have experience working in a way that promotes self-advocacy and supports people to make their own choices
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You have the ability to build rapport with people at different and different abilities
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Most importantly, you’re passionate about helping disabled people enjoy more autonomy and you understand how to make this happen
Why work for us?
Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests, and abilities. We think happy employees are successful employees.
We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.
We’ve been praised for our thorough induction process and supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.
How to apply
We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible to provide the best possible service.
Please send us your CV and a cover letter. In your letter, please tell us:
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What are the top three qualities that make you an excellent Wellbeing Officer?
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What skills do you have to support students with varying communication needs?
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How would you contribute to Share’s journey towards excellence in Autism?
Please also complete our equal opportunities form which can be downloaded on our website. If you would like to have a chat about the role, please contact a member of the HR team.
This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.
We look forward to receiving your application.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting new role to develop a peer support group for people recently diagnosed with dementia and their family carers and to co produce a programme of activities so that they can continue to engage in stimulating activities in the community.
This role has been developed as a response to consultation on what people in Newham living with dementia want in order to live well with the disease. The successful candidate will be working with a small team of communitiy dementia support colleagues.
Please submit a cv with a covering letter telling us why you are interested in the role, and how you meet the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 10 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Chiswick Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, part-time
21/28 hours per week over three/four days, primarily weekends but flexible over a seven-day rota
Salary
£23,933 pro-rata plus OTE Bonus
Location
Chiswick
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 10 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Chiswick Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time
Salary
Up to £30,000 dependent on experience, plus OTE Bonus
Location
Chiswick
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Assistant Shop Manager it is an exciting opportunity to work alongside the Shop Manager in Scope's brand new Fulham shop (Opening shortly). You’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.
About you
You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - Part time, 14 hours per week
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Who are we at Scope?
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to an enhanced DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors and patrons, such as Sir John Major and Marsha De Cordova MP. We also benefit from world renowned researchers on our Research Grants Assessment Panel.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch new five-year organisational and research strategies. You’ll have a chance to contribute to the delivery of these strategies and lead on plans for disseminating them.
Sarah Kidner, Head of Communications and External Affairs
JOB DESCRIPTION AND PERSON SPECIFICATION
As Research Communications Lead, you will use your knowledge of the medical research field and science communication experience and expertise to create a suite of research impact communications and stories.
In addition, you will build the base for the charity to confidently talk and communicate the difference that our funded research makes to the lives of people affected by sight loss. These stories should substantiate our position as leaders in funding ground-breaking and world-class research and be used in any instance where we need to demonstrate our research impact, from fundraising materials to our brand marketing.
Working with teams across the organisation, you will act as an advisor, keeping teams up to date on the cutting-edge research we’re funding and what it could mean for people affected by sight loss conditions as well as building relationships with the research community and our partners.
Responsible to
Head of Communications and External Affairs with dotted line reporting to the Acting Head of Research. The role sits between the Marketing and Communications and Scientific Research teams and works closely with the Fundraising Directorate.
Direct reports
None
Working hours and contract
This is a 6 month fixed-term contract, 21 hours (3 days) a week.
Salary
£35,000 - £40,000 (pro-rated to £21,000 - £24,000) dependent on experience
Location
Aldgate E1 and hybrid working. Minimum two days in the office and external meetings and events as required
Start date: As soon as possible
Role Responsibilities:
Strategic Research Communications
· Support the Head of Communications and External Affairs and Research Grants team, to develop and deliver a Communications Strategy that amplifies our reach and demonstrates our impact
· Work with the communications and fundraising teams to plan, prioritise and schedule research content
· You will liaise with external research partners and colleagues, to ensure relevant information is available for use when communicating with prospects and donors.
· You will develop an in-depth understanding of the research portfolio, working with the Scientific Research Grants team, funded researchers and our funding partners.
· Communicate the vision and mission of the charity's new brand strategy to the research community with a focus on impact
Content creation
· Produce high quality content, including case studies, e-newsletters, web and other copy focused on the charity's funded research. This could include writing plain language summaries of the research we fund, describing recently published research and working with researchers to create video content to help our audience understand more about their work and to demonstrate the impact of our funding.
· Where appropriate respond to media stories that resonate with the charities vision, mission and values specifically relating to research
· Promote the impact of our funding on the career progression of academics, clinicians, and clinician scientists working in eye health
Cross-team and collaborative working
· Build a strong and collaborative relationship with the research team to support cross functional working including identifying stories that demonstrate the impact of our funding
· Build relationships with funded researchers and future funded researchers to engage them in communicating our impact
· Build relationships with the scientific communications community specifically trade and scientific press to inform them of our impact
· Promote grant funding opportunities to the scientific community encouraging quality applications from researchers across multiple disciplines
· Liaise with researchers as the key point of contact for fundraising and communications activities including PR and media opportunities, conferences and events (including webinars)
Representing the charity
· Provide authoritative and clear expert briefings to researchers and clinician researchers for media opportunities
· Support colleagues who are representing the charity at national and international conferences and events. Represent the charity at national and international events, including presenting the impact of our work.
· Be an effective ambassador for the charity at any activity you attend
· Leading the updating and development of content for the research pages of the website, ensuring that complex topics are communicated in an accessible and interesting format for people affected by eye conditions and other stakeholders.
· Develop and maintain a network of positive relationships with national, regional and academic/trade media contacts.
Person specification:
Skills, knowledge & experience
Essential
· A scientific or biomedical degree or equivalent in a science-based subject
· Demonstrable experience or passion for scientific research
· Excellent written and oral communication skills
· Ability to communication complex information simply and with passion and to flex tone of voice for the appropriate audience and tone of voice in keeping with our emerging brand identity and values and who can communicate how research contributes to vision and mission
· Excellent interpersonal and networking skills and stakeholder management
· The ability to work effectively as part of a multidisciplinary team (including grants, research, communications, fundraising and others)
· Evidence of a diplomatic and confident approach to handling stakeholders through negotiation, conflict resolution and presentation capabilities
· Good IT skills with proficiency in MS Office applications
· Demonstrable experience of working in communications, media communications or public affairs
· Meeting deadlines in a busy environment
· Producing high quality content for publications, website and social media
· A flair for finding a good angle, producing sharp headlines and for transforming information into a potential news story
· Proven ability to write tight, coherent well-argued and fluent editorial copy to an excellent standard
Desirable
· Experience of working in the charity sector or within a medical research charity
· Post graduate qualification in a relevant science discipline or equivalent qualification
· A degree or qualification with a science communication component and/or experience working in science journalism
· A clear understanding of a range of research methodologies, including basic biomedical research, clinical trials and qualitative research
Personal qualities:
· An understanding of and commitment to the sight loss community
· Good relationship management skills with the ability to build, grow and maintain rapport with internal and external stakeholders
· Strong design skills to create engaging, accessible content that helps to support engage and inspire a range of audiences across a range of mediums
· A self-starter, proactive with a constructive and collaborative approach
· The ability to make the complicated seem simple; you will enjoy sharing your skills, and developing others
· Highly motivated and able to juggle a varied workload
· Personable, with excellent listening skills and high emotional intelligence, with the ability to think creatively
· An intelligent and proactive approach to problem-solving
· Excellent accuracy and attention to detail
Flexibility
·The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
Full-time, 35 hours per week, Monday to Friday
Hybrid (London) or Remote
12 months’ fixed term contract
We are looking for an experienced Data Analyst who can help guide the RCSLT’s development, analysis and communication of data about the speech and language therapy profession. This is a new role and your expertise, and skills will have an immediate and lasting impact.
Who we are
The Royal College of Speech and Language Therapists (RCSLT) is the professional body for speech and language therapists in the United Kingdom (UK). We support and represent over 22,000 members while operating nationally across our offices in London, Belfast, Edinburgh and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists (SLTs) and provide information to our members and the public about speech and language therapy.
The role
As our new Data Analyst, you will be a key partner for different RCSLT teams working on a wide range of projects, from analysing data about the speech and language therapy workforce, about students and help us understand the impact that SLTs make in their work.
You will help build the data capabilities of the whole organisation using tools that bring data to our members while using critical evaluation to bring depth of understanding about the profession.
We offer flexible working locations, either hybrid working (working a minimum of two days per week from our London Bridge office) or home-based with travel to our London office once or twice per month.
What we are looking for
You will have proven technical skills in statistics, analysis and data visualisation. Just as importantly, you will be a great communicator with the ability to clarify and contextualise data stories for all kinds of audiences.
You will be in your element using real-world data to answer real-world questions. You will be able to see the impact of your work, both within the RCSLT, and for the people and the profession that we serve.
Our ideal candidate
You will have knowledge and experience to bring to the role that enables you to:
- Take the lead in advising on the opportunities for the developing data function;
- Be responsible for using a variety data analysis, techniques, software or tools appropriate for different data sets, to produce reports, develop surveys, make recommendations;
- Play a key role in undertaking strategic analysis, interpretation and presentation of complex data for a variety of non-technical audiences and to help drive our campaigns.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous Pension scheme
- Life insurance cover
- Season Ticket Loan scheme
- Eye care voucher scheme
- Family friendly employer including enhanced maternity and paternity leave
- Cycle to Work scheme
- Access to a confidential Employee Assistance Programme, and more!
How to apply
For more details about the role and to apply, please visit our website.
Closing date: 9:00am on Tuesday, 2nd April 2024.
Interview date (including task): Wednesday, 10th April 2024 (at the RCSLT London Bridge office).
Please note: we would like this role to start as soon as possible. If we receive a high number of applications, we reserve the right to close the advert before the closing date. Therefore, early applications are encouraged.
The RCSLT is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
The Community Energy Operations Manager is responsible for overseeing the operational aspects of the Community Energy Services department, ensuring efficient and effective delivery of services. This includes strategic planning, resource management, process improvement, and the leadership of a diverse team. The role focuses on enhancing service delivery to meet organis ational objectives and community needs, with a particular emphasis on energy advice, support, and advocacy.
Fixed term for 2 years, 35 hours per week. Some flexibility will be required as there maybe some evening and weekend work.
Location: Can be based at Scope's head office in London (E15 2GW) and covering East Anglia and North London or based at Scope's Manchester office (M1 4LF) and covering Manchester and the West Midlands
In this role you will:
- Oversee the daily operations of the Community Energy Services department, ensuring a high level of service delivery aligned with organizational goals and community needs.
- Develop and implement operational strategies and processes to improve efficiency, effectiveness, and the quality of the service delivery.
- Manage the department's budget, resources, and staff, ensuring optimal allocation and utilization to meet service delivery targets.
- Monitor and evaluate the performance of services, implementing changes and improvements based on feedback and data analysis.
About You
- You will have proven experience in operational management with an extensive knowledge of the energy sector. You will manage multiple projects and be able to adapt to changing priorities to meet challenging deadlines.
- You will play a pivotal role in developing and implementing operational strategies that will improve efficiency and effectiveness of the Energy Services.
- Your operational expertise will be instrumental when developing staff to ensure the highest standard of service and performance is maintained. Your strategic thinking and problem-solving abilities, will be of a great advantage when tracking, evaluating, and reporting the impact of the team's activities.
- Excellent communication and interpersonal skills, capable of engaging with a range of stakeholders.
- It is essential that you have a good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools. A Strong background in budget management, data management and process improvement will also be required.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to a DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
We're looking for an enthusiastic, approachable and creative Major Gifts Officer to join a team of expert high value fundraisers. You'll be an excellent relationship builder, a strong communicator and will understand major donor fundraising and methods of cultivating and stewarding gifts of £1k and above.
The Major Gifts Team builds relationships with donors, creating long-term partnerships driving change for people with sight loss. We work with supporters who enable RNIB's programmes for blind and partially sighted people through their philanthropy.
What you'll be doing -
You'll identify new donors and build relationships with existing supporters to secure philanthropic gifts for RNIB's vital work. You'll manage your own portfolio of donors, refreshing and growing The Armitage Circle (our mid-value giving programme) with creative engagement ideas, developing income from existing supporters and reaching out to new prospects.
Your role will include developing creative cultivation plans and conducting telephone, email and face to face conversations with donors. You'll be involved in the planning and delivery of events and will be responsible for some reporting and administration tasks.
Here's what you'll need -
This role would suit someone who is confident meeting people face to face and building lasting and impactful relationships.
You'll thrive on developing creative approaches to achieve team income targets whilst providing excellent, engaging stewardship for donors.
You'll enjoy working on a wide variety of communications and events, be an attentive listener, and will have excellent attention to detail.
The Team -
Wherever you join us from, you'll be excited about working with an ambitious, flexible and creative team with a clear target to raise £1.35m in 2024/25 financial year. In this post you'll connect with staff working across the organisation, from roles in services and marketing and communications to relationship development, trust and foundations, legacies and individual giving fundraising. You'll relish the chance of significantly increasing levels of donor engagement and be keen to work collaboratively with colleagues and customers across RNIB.
This role can be worked on a hybrid basis with the expectation to work from RNIB's London office at least one day a week and attend meetings and events in person when required.
If you would like an informal chat about this role, please do get in touch. The hiring manager, Jo Clark, Senior Manager - Major Gifts would be more than happy to arrange a time to speak.
Interviews will be held on Monday 15th April.
What We Offer
RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.
For more information on our available benefits, please visit our .
If you are having trouble applying online or would like more information, please contact us on .
If you would like to apply for this great job opportunity, please review the documents linked below, then select "Apply Online" at the bottom of this page and complete our application form, telling us how you meet the Specialist Skills, Knowledge and Experience criteria (Section 1 of the person specification in the Job Description). Guidance for completion can be found on each page of the application form.
We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Portobello Shop Manager
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Portobello Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time across a flexible seven day rota
Salary
£23,933 dependent on experience, plus OTE Bonus
Location
Portobello
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
SURBITON Shop Manager – Part Time
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 10 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Surbiton Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, part-time
21/28 hours per week over three/four days, primarily weekends but flexible over a seven-day rota
Salary
£23,933 pro-rata plus OTE Bonus
Location
Surbiton
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Whizz Kidz is a leading charity organisation that provides mobility equipment, training and life skills for children and young people with disabilities.
It is an exciting time to join Whizz Kidz, where you will account manage a range of corporate partners. You will enhance and expand relationships with current supporters through the planning, implementation and successful delivery of partnership activity while also building strong relationships, delivering against financial and non-financial objectives and ensuring maximising the life-time potential of these partnerships.
You will also work closely with the Head of Corporate Partnerships and Business Development team to work on and support new business activity so we create inspiring, compelling and innovate funding proposals which will secure new long-term partnerships to broaden the portfolio of supporters for young wheelchair users.
As Corporate Partnerships Manager (Account Management), you will:
- Account manage and build strong relationships with corporate partners at 5- and 6-figre level supporting a team income target of c.£1.25m
- Devise and implement account management and stewardship plans for partnerships to deliver outstanding relationship management and long-term engagement
- Build strong networks within partner companies by successfully engaging and influencing stakeholders at all levels
- Identify added value opportunities within partnerships that can benefit the wider organisations aims and objectives
Ideal skills and experience:
- Excellent interpersonal skills and proven ability to build and manage strong relationships with people at all levels of the business#
- Excellent communication and written skills to confidently present complex propositions in a compelling way to influence key stakeholders
- A passion for the cause and the potential for corporate partnerships to drive change
- Passionate about supporting young wheelchair users and creating societal change
Whizz Kidz’ employee benefits include:
- Flexible working
- 25 days of annual leave plus bank holidays PLUS an additional 3 days of paid leave over Christmas
- Employer pension contribution of 5% (Whizz Kidz will match higher contributions of up to 6% of gross basic salary)
- Two wellness days – Two days per calendar year for employees to take off for any reason that you choose. It could be to have time to volunteer for a good cause, to spend a duvet day, or for any reason at all that contributes to your wellbeing.
- Simple Health Cash Plan (available to your families for an extra charge)
- Season ticket loan, up to £5,000
- Life Assurance