Jobs in Greater London

Prospectus is excited to be working with AfriKids to help them recruit for a Grants manager (Trusts & Foundations) to join their team.  AfriKids believe in the rights of all children everywhere and that they should be valued, protected and met by all. Their mission is to ensure that every child in Ghana is afforded his/her rights as outlined in the United Nations Convention on the Rights of the Child, and to do this by building the capacity and resources of local people, organisations and initiatives in such a way that they will be able to continue their efforts independently and sustainably in the future. They specifically make this a reality for children in northern Ghana where more than half of all families live in poverty and 1 in 15 children die before their 5th birthday.

This role is offered on a permanent full-time basis paying between £35,343 to £45,839 per annum with flexible hybrid or remote working arrangements at their London office.

Reporting to the Head of Fundraising, and part of a dynamic and ambitious fundraising team, the post holder will manage their institutional, trusts, and foundations funding portfolio.  They will nurture relationships with existing funders to develop and maintain long-term giving, identify and research prospects, develop applications and help ensure their grant funders have a great experience partnering with AfriKids. The post holder will typically travel to northern Ghana once or twice a year to visit their projects and work directly with the AfriKids Ghana team.

They are looking for someone with a demonstrable experience and a track record of securing five and six grants from a range of funders, creating compelling proposals and managing a pipeline. They are looking for a candidate with a demonstrable experience of institutional, trust and foundation fundraising and knowledge of best practice fundraising techniques. The ideal candidate will have experience in "international development", and in particular with an education / child rights focus.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Firas El Dib at Prospectus. 

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Are you ready to lead strategic operations and contracts for a dynamic mental health charity? Off the Record is an award-winning young people’s mental health charity offering a range of support services for children and young people across the vibrant and diverse area of London Boroughs of Croydon, Sutton and Merton.

We’re recruiting a Head of Contracts & Operations to play a crucial role in the strategic management and oversight of our central services, including finance, administration, data, and premises. You'll lead a team and carry senior management responsibility for these areas.

If you have at least 3 years' experience in senior technical management, excellent organizational skills, and a passion for making a difference, we want to hear from you. Take the next step in your career and contribute to our mission of supporting young people's mental health by visiting our website to access the application pack. Completed applications should be returned to us via email by midday on Monday 29th April 2024.

This is a full-time position, with the possibility of reduced hours (min 30 hpw/4days) and is office-based in Croydon. Salary is £45,594 inclusive of Outer London Weighting and a range of other benefits.

If you have any further questions please email recruitment or visit our website for more information about our services. 

We are looking for a Customer Relationship Manager - Scout Adventures to join our Adventurous team.

Location: Homebased - Will be require frequent planned travel to our centres. Expectation would be approx. 2 visits to each of the 5 centres per year, plus 4 to 6 in person managers meetings.

Salary:£37,800 per annum, Band F, level 3 

Term: Permanent

Working Hours: 40 hours per week 

We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.

About the Customer Relationship Manager Role: 

As the Customer Relationship Manager for Scout Adventures, you will oversee and improve all aspects of our customer journey, exceeding our customer expectations and driving levels of satisfaction and loyalty. You will understand the impact you will create on customer experience, and the contribution you will make to the growth of business, and therefore the critical role you will play within the Scout Adventures operation.

What we are looking for in our Customer Relationship Manager:

• Comfortable managing your own workload, time, and logistics.
• Significant prior experience in customer service or customer experience management
• Significant prior experience in outdoor education, residential centres, or a related industry (e.g. hospitality or education
• Excellent communication and interpersonal skills, with an ability to influence and negotiate with a wide range of audiences, both internal and external
• Excellent customer service skills and awareness of customer expectations to ensure the customer is at the centre of decision-making

Key responsibilities as our Customer Relationship Manager:

• Develop and implement strategies to improve customer interactions across multiple touchpoints
• Design and implement customer service standards to ensure consistent standards of service delivery are met for improved customer relations
• Provide clear direction and leadership to our customer support teams across Scout Adventures, educating teams on best practice and foster a customer focused culture

As our Customer Relationship Manager in return, we offer you:

• Work in a way that suits you, your role and your department
• Be proud to say you’re part of a team with Investors in People (Gold)
• Plenty of opportunity for learning and development
• 28 days holiday a year, plus bank holidays rising to 32 days after two years
• Three extra days over Christmas (that’s our gift to you) 

We are proud to be a family-friendly employer and offer…

• Maternity/Paternity Leave
• Flexible working hours
• Store Discount at our Scout Store + other online benefits
• Study and volunteer leave

Don’t miss out on the opportunity to join our fantastic team! Click ‘Apply’ now!

The closing date for applications is 23.59pm on Tuesday 30th April 2024

Interview are expected to be held week commencing Monday 13th May 2024

The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.

Strictly no agencies.

Roma Outreach Worker (Full-time, 12-month fixed term contract)
Kingston upon Thames, Greater London
37.5 Hours per week

This role will require the person to work early mornings and late nights in order to conduct outreach shifts in the Borough.

UK Driving Licence and Romani or Romanian language skills are essential.

About Us

We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.

The Benefits

– Salary of £31,500 per annum
– 34 days’ holiday (inclusive of bank holidays) increasing with length of service
– Pension scheme
– Access to a free Employee Assistance Programme
– A range of benefits including cycle to work scheme and staff wellbeing sessions
– Refer a friend bonus scheme

This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness. You’ll discover a passionate, supportive environment where the entire team are working toward the same goals and are dedicated to making positive change and producing great results.

The Role

The purpose of the Roma Outreach Worker role is to deliver an effective service to single people who are currently rough sleeping. This post will actively support Roma clients, providing a continued and consistent point of contact whilst assisting them in navigating the various change pathways available to them.

Are you passionate about utilising your language skills to assist in ending rough sleeping? Our organisation takes a proactive stance in supporting individuals away from rough sleeping, aiming for permanent transitions from rough sleeping.

We are seeking a dynamic and self-driven individual with language proficiency in Romanian or Romany to join our Kingston Outreach Team as a Roma Outreach Worker. In this pivotal role, you will engage in street outreach shifts, assess needs, and deliver personalised case management. It is the beginning of assisting clients on their journey from homelessness to independence.

To be considered for the role of Roma Outreach Worker, you will have:

- Able to speak Romani or Romanian fluently or to a high level.
- Full and clean UK driving licence.
- Good understanding of the Roma communities.
- Experience of working within the homelessness or social care sector.
- Have a creative, solution-focused approach to overcoming challenges.
- Knowledge of GDPR and data management.
- Knowledge of current drug and alcohol provision and relevant services, pathways and conditions.
- Emotional resilience to deal with challenging behaviour and to facilitate ongoing constructive engagement.
- Solid IT skills with the ability to record sound and accurate records in a timely fashion on IT applications such as CHAIN and Inform.
- A commitment to learning and continuous improvement.
- Experience of support planning and risk assessing clients with complex needs, including safeguarding knowledge.
- Able to develop positive and professional working relationships with clients to facilitate the best possible outcomes and address issues of social isolation and exclusion.
- Experience in conducting client assessments and interviews and outcome monitoring.

For further and more detailed information on the role and person specification, please review the Job Description.

SPEAR is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environment is, the better our work will be.

At SPEAR, we welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

So, if you’re seeking your next challenge as a Roma Outreach Worker, please apply via the button shown.

We're looking for a kind, compassionate and resilient Bank Support Worker to join our homelessness service in Kensington and Chelsea. No personal care experience is required, just the right values.

£13.15 per hour, working on a zero hour contract.

Want to feel like you're making a difference? You'll feel at home here.

Bank Support Workers have the ability to accept any shifts available on an ad-hoc basis across from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities, Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.

Shift work via Rota.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Building supportive, trusting relationships with customers
Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Proactively manage risk and safety both in and outside of their physical living environment
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Report any observations relating to customers welfare
Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community
Enable customers to make full use of community facilities by providing support as directed

For the full list please see our website.

The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

Applicants may have some previous relevant work experience. This may be experience gained from care of a vulnerable person or work in similar organisations. Prior experience is not a pre-requisite for the role as key behaviours and core competencies will also be taken into account.

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We are looking for a Senior Change Manager to join our amazing team.

Location: Occassional travel required to Gilwell Park, Chingford, London

Salary: £55,206.25  (Band G, Level 3) – inclusive of Market Supplement and Outer London Weighting 

Term: Permanent

Working Hours: 35 hours per week 

We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.

About the Senior Change Manager Role: 

This is an exciting chance to play a central role in delivering our Skills for Life strategy which will change how we do scouting for years to come. You will play a critical role in leading and continuously improving our Change Management function to ensure they work as effectively & efficiently as possible. The candidate will have the opportunity to make a real difference to young people as they develop skills for life.

What we are looking for in our Senior Change Manager:

• Familiarity with change management theory, tools and techniques to deliver user adoption, behaviour and culture change, change impact assessments, and training
• Understanding of practical communication and engagement techniques 
• Understanding of user experience or service design methodologies
• Highly developed interpersonal, advocacy, negotiation and communication skills to be able to work effectively with a range of stakeholders. 
• A thorough understanding of current and emergent change management theories and approaches. 
• Capable and confident in presenting to and leading large groups of people in meetings and workshops
• Can effectively communicate the benefits of change, or influence and persuade others to adopt change.
• Ability to build strategic collaborative relationships and partnerships.
• Ability to deliver quality work in a fast-paced environment, with the ability to balance emerging and tight timelines and organise your own and your team’s priorities. 
• Experience of the development and implementation of significant parts of an organisation’s overall change and transformation portfolio, utilising change management methodology
• Experience working with senior stakeholders to understand, manage and challenge their assumptions about change.
• Experience of working in a matrix type environment, engaging with multiple sponsors and stakeholders.

As our Senior Change Manager in return, we offer you:

• Work in a way that suits you, your role and your department
• Be proud to say you’re part of a team with Investors in People (Gold)
• Plenty of opportunity for learning and development
• 28 days holiday a year, plus bank holidays rising to 32 days after two years
• Four extra days to look after your family when they need you
• Three extra days over Christmas

We are proud to be a family-friendly employer and offer…

• Maternity/Paternity Leave
• Flexible working hours
• Store Discount at our Scout Store + other online benefits
• Study and volunteer leave

Don’t miss out on the opportunity to join our fantastic team! Click ‘Apply’ now!

Closing date for applications: 11:59pm Tuesday 23rd April 2024.

Interviews will be virtually held on Tuesday 30th April 2024.

The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.

Strictly no agencies.

Prospectus is delighted to be working with Engineering UK to recruit a Trusts and Foundations Manager to join their Team. Engineering UK is a not-for-profit organisation, which works in partnership with the engineering community to inform and inspire young people and grow the number and diversity of tomorrow's engineers. In the UK, we don't have enough engineers and demand is going up. So, Engineering UK help young people to realise a future in engineering and technology. To really thrive, we need a stronger, more representative workforce and so, the organisation have a vision that is focused on sustainability and inclusion.

Engineering UK is seeking a Trusts & Foundations specialist to expand relationships in this field and develop grant-funding as a core income stream for their work. This role is in early stages of development, giving the successful candidate the opportunity to have an early impact on the organisation and have significant strategic influence.

As this role would be supported by Senior leadership, this role is flexible in terms of level of experience. It would be a great opportunity for both an experienced Manager wanting to take ownership of a strategy, and for a Trust and Foundations fundraiser looking to take their next step and develop their strategic skills.

The Trusts & Foundations Manager role will be part of the Business & Industry team (11 people), who have responsibility for all funding and industry relationships across Engineering UK. The team works strategically with stakeholders across the engineering, technology and education sectors, to support their mission. This role would suit someone who enjoys relationship building, with demonstrated experience in account management.

This is a permanent role with a salary of £42k - £47,5k and will require hybrid working from their offices in London twice a week.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus. 

If you are interested in applying to this Corporate Development Manager position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Internally the job title will be Recovery Worker

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise, and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Foxlands House as a Recovery Worker.

Colindale Services are a mental health, care home and supported housing services, working in a recovery model. The services are staffed 24/7 and offer support to our residents aged 18 and upwards to relearn or develop independent living skills. The services apply a strength-based approach; helping individuals using the service to develop resilience, build on natural community supports and social networks, develop life skills and to access community provision and universal services to maintain and maximise their health, wellbeing and independence. The services take into account the significant pressures on the local health and social care system and support our local system in managing system demands effectively whilst ensuring, that the services are maximising opportunities for users of the services to maintain and improve their health and wellbeing in a targeted and effective way.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. 

Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week. 

To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.

This role will involve office based working at WGN sites in Shepherd’s Bush as well as travel across London, community based and remote working.

About us

Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called 'honour' based crimes such as forced marriage.

Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.

About the role

This new and exciting role is part of CouRAGEus, a unique pan-London project established to provide specialist advocacy, counselling, resilience and prevention programs for black and minoritised young women and girls (YWG) experiencing gendered violence, mental health and/or multiple disadvantage. 

About you 

The ideal candidate will be an experienced and dynamic individual with an in-depth understanding of the specific needs of minoritised and multiple disadvantaged YWG with experiences of gendered violence. You will have experience of working with YWG’s with high-risk presentations, including self-injury and suicidal risk and adept at providing crises support and more in-depth work that cultivates self-protective factors as well as meaningful interventions and strategies that aim to reduce and mitigate risk. 

You will deliver holistic, YWG’s centred, individualised care pathways that are gender informed, trauma focused and aimed at addressing multiple areas of disadvantage including mental health challenges, problematic substance use and homelessness. You will be well versed in advocating on behalf of YWG to multi-agency services to ensure support, protection and choice for the YWG’s you represent. In this role, the Advocate will also develop relationships with local communities and professionals with an aim to raise awareness about sexual violence, improve communities and professionals’ responses as well as to improve access to services for survivors. This work will be carried out through one to one advocacy sessions, workshops, trainings, consultations and other means.

Further information

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.

This post is subject to satisfactory references and DBS check.

WGN is an equal opportunities employer.

Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.

This role will involve office based working at WGN sites in Shepherd’s Bush as well as travel across London, community based and remote working.

About us 

Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called 'honour' based crimes such as forced marriage.

Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.

About the role

We are now looking for an experienced and innovative individual to support the engagement and outreach of our Young Women’s Service.

The successful candidate will be experienced in developing and delivering creative Gender Based Violence (GBV) prevention programs and confident to successfully engage young women in a wide range of settings including schools, colleges, youth programs & pupil referral units to raise awareness, challenge and positively influence the attitudes and behaviours that normalise GBV in this peer group. You will receive training on delivering GBV Resilience Programs that build psychological and emotional resilience in young people (YP) to strengthen protective factors to promote positive mental and emotional well-being in YP. You will co-produce and deliver training and awareness raising work for professionals, including first responders and managers in GBV related services / mental health provisions, educational centres and non-abusing family members and carers to facilitate appropriate response towards YP at risk. 

About you

You will therefore be skilled in nurturing and developing YP voices and active engagement within such forums. You will be skilled at working alongside young women with an acute awareness of how to successfully co-create and co-deliver training packages to professionals and the wider community, thus centralising YP as the leaders and change agents in the project.

Further information 

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.

This post is subject to satisfactory references and DBS check.

WGN is an equal opportunities employer.

Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.

About Citizens Advice Camden
We are a well-respected local charity with more than 80 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives. 

​We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.

​About the Role

This is an exciting opportunity to work on a new initiative, providing generalist advice to service users of Mind in Camden. This new project will develop to meet the needs of service users and so you will need to be flexible in your approach.

​You will be an experienced Generalist Adviser able to work in partnership with staff at Mind in Camden to support their service users. Clients will either self-refer or be referred from the core team at Mind in Camden.

​Advice will be delivered both face-to-face and remotely according to individual needs. Face-to-face advice will be delivered at Mind in Camden offices and those of Citizens Advice Camden. This role is not suitable for remote working only.

​You will need to be experienced in delivering generalist advice on issues such as welfare benefits including Universal Credit, housing, money advice and cost of living issues. You will also be available to support Mind in Camden staff in identifying suitable referral routes to support their service users so that overall needs are met. This role is not available as a trainee position.

​​Closing date for applications: 9.00am Monday 29 April 2024

Interview date(s): 8-10 May

Position: Housing Support Worker

Location: East London

Contract: Permanent, Full time

Annual Leave: 25 days per annum plus public holidays

About Us: We are a dedicated organisation committed to supporting vulnerable communities, focusing on the well-being of BAMER (Black, Asian, Minority Ethnic, and Refugee) groups.

Role Overview: As a Housing Support Worker, you will provide essential assistance and guidance to individuals, addressing their unique cultural and community needs.

Key Responsibilities:

• Build relationships with Service Users, fostering self-awareness and independence.
• Act as a key worker, helping Service Users set and achieve goals.
• Provide comprehensive support on housing, legal, financial, and marital matters.
• Liaise with relevant agencies for comprehensive support.
• Attend to maintenance issues and ensure compliance with Health & Safety.
• Participate in meetings, supervision, and training programs.

Experience and Skills Required:

• 2+ years' experience in care and support.
• Strong communication skills and ability to engage with diverse stakeholders.
• Knowledge of relevant legislation and equal opportunities.
• Ability to plan workload, work under pressure, and motivate others.
• Fluency in at least one Asian language is essential.
• Understanding of issues affecting BME communities.
• Commitment to equal opportunities and organisational objectives.

Desirable Qualifications:

• Experience working with survivors of abuse and within women-only networks.
• Involvement in tenant participation initiatives within supported housing.

Occasional evening and weekend work may be required - time to time on call hours

Only shortlisted candidates will be contacted.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Communications and Events Officer £25,000 per annum (pro-rata)

Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.

Remote working, with the option for hybrid working (up to two days in the office) in London, Manchester and Cardiff.

At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.

Would you like the opportunity to:

• Play a key role in bringing 1MM's new communications strategy to life and delivering its key outcomes?

• Be part of a dynamic, values-driven organisation working to achieve lasting social change?

• Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain? 

• Help shape a growing organisation?

• Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?

If so, this may be the role for YOU!

Main purpose of role 

To enable the delivery of 1MM’s communications strategy, across the organisation, to extend our reach and build engagement within our community: ensuring we cost effectively produce and deploy powerful content and co-ordinated messages across all our communications channels, and to a broad range of audiences, alongside the promotion and administration of our events programme. 

For a more detailed job description, please see the job pack attached.

Remuneration and benefits: Salary bracket of £25,000 (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata). 

**Please note that applications submitted without a Covering Letter will not be considered**

For further details on how to apply, please see application guidelines attached.

Saint Paul’s Hammersmith – Community Pastor Job Description

 Job Title Community Pastor

Responsible to Senior Pastor

Liaises with Saint Paul’s staff and congregation, external organisations, community and council bodies, Café team, and the public.

Work Location Saint Paul’s Hammersmith

Saint Paul’s is a dynamic church at the centre of our capital city, London. We have a vision to Encounter God and Awaken the City. Our desire is to become a white-hot centre of faith, where people can meet with God and learn what it means to be empowered by His Spirit in their everyday lives. We inspire our congregation to see God’s Kingdon come here on earth as it is in heaven, wherever He has called them to live, work and play their part in awakening our city with the good news of Jesus. If we have any particular emphasis after being a community who honour and seek God’s presence, it’s to empower the emerging generation as we pass on the baton of faith and raise up disciples who will lead and influence in every sphere of society.

The successful candidate will approach the role of Community Pastor with a clear passion and understanding of the theory of change that sits behind our vision. We wholeheartedly believe that as people encounter God, they will then be transformed and able to awaken the city through the power of His Spirit at work in them. Therefore, we intend for all our City Transformation work to help give people access to an encounter with God. This will happen in several ways, and most commonly we expect that the love, kindness and grace demonstrated in and through our various initiatives will provoke an interest in encountering God whatever background or context a person is coming from.

Overall Purpose of Role

In your role as Community Pastor, you will lead, innovate, and add momentum and direction to all of our local Community Outreach work at Saint Paul’s Hammersmith. You will strategically represent the church with external stakeholders, help to create key partnerships within the community, whilst building and empowering a dynamic and vibrant volunteer culture within the Saint Paul’s congregation.

You will oversee our Community Café and lead on all our community outreach programmes across Hammersmith, including our Community Hub, Café Concert and Love Christmas Project.

We are looking for someone with a proven track record in building volunteer teams, supporting key leaders and the ability to develop collaborative relationships with external organisations, charities and grant making bodies. You will enjoy the challenge and opportunity of a fast-paced environment, where teamwork is essential but where individual skills and distributed leadership are also required.

You will also be an ambassador for Love Your Neighbour (LYN) which is part of a national movement of churches collaborating in local communities, alongside people of all faiths and none to support individuals and families in need. This will involve being part of the LYN Hub Accelerator Programme, to help Saint Paul’s refine our vision and impact in this area of social transformation.

Key Responsibilities

• Effective coordination of our City Transformation ministry.
• Ensuring that our projects are meeting the needs of our community.
• Reaching out to those in crisis to help people access places of care, both inside and outside of Saint Paul’s, and helping people access programmes that address the root cause of crisis.
• Co-ordinating and implementing our vision to become a Love Your Neighbour hub that makes a long-term impact through social transformation and helping to implement our 5-year strategy for Social Transformation.
• Oversight of our Saint Paul’s Community Café and vision and strategy on scaling the café.
• Acting as an ambassador for and developing relationships with our partner charities, Spear and Crosslight to ensure that their ministries are well supported and integrated into the life of Saint Paul’s.
• With the support of our Operations Manager and using existing Love Your Neighbour impact measurement systems, collecting data and carrying out regular impact measurement to create reports for church leadership, PCC and funding partners.
• Key Lead and point person for Adult Safeguarding and sitting on the Saint Paul’s Safeguarding Team.
• Termly line-management and connection with our volunteer chaplains, chaplain to St Vincents Care Home, and chaplain to St Paul’s Primary School.
• Recruiting, training, supporting, and investing in a volunteer team to enable wide participation in our City Transformation ministry.
• Networking and building relationships with charitable organisations, churches, public sector organisations and other key stakeholders.
• Maximising opportunities for all ministry areas within the church to be involved in social transformation ministry.
• Responsibility for identifying and following through with grant applications and reporting.

You will also oversee the existing social action projects run by Saint Paul’s, namely;

Cafe Concerts

Our monthly Cafe Concerts were established in the Spring of 2023, aimed at creating a uniquely multi-generational open door for the local community to enjoy a morning of world-class music, coffee, cake, and a warm welcome. We now regularly host between 60-70 people, including local asylum seekers, residents from St Vincents care home, all alongside our growing Stay and Play community of Mums and Toddlers who join the Cafe Concert.

Community Hub

The Community Hub was created in 2023 to support those who are experiencing loneliness. There is a hot meal provided, as well as kids activities and lots of space for conversation. There have been seven Community Hubs in 2023, with over 500 guests (including many asylum seekers based in local hotels) and a 30-person volunteer team. We have supported in a variety of ways, including writing references, providing clothes and most importantly, forming friendships with people. 

Love Christmas

In December 2023, we partnered with Love Christmas to pack and deliver more than 720 Bags of Kindness to our local community, with the help of 30 volunteers. The combination of donations raised from within our congregation, and match funding from Love Your Neighbour enabled us to show practical love and care to some of the most vulnerable in our local area. You will be responsible for overseeing and developing this project.

You will also helping to establish new initiatives as the need arises, in collaboration with the Senior Team. This might include a breakfast club for children at our local school, Kids Matter, and Recovery Groups/ courses that will have a missional outworking and community focus.

Essential Skills, Knowledge and Experience

You will be flexible and able to work dynamically to respond to needs as they arise whilst keeping a strategic eye on upcoming opportunities and challenges. You will use your experience in social action to review the needs of your community and offer tailor-made services in response to them, it will involve partnering with others in the community and being entrepreneurial and forward thinking in how to tackle the issue of poverty and local need.

· Active engagement in Saint Paul’s Hammersmith church life/community.

· Excellent communication skills both written and oral

· Understanding of and alignment with the Saint Paul’s vision and the associated ministries.

· The ability to develop positive and professional relationships - internally and with third parties.

· Personal maturity, wisdom, and discretion – acts with integrity and models Christ-like values.

· Flexible, adaptable, ‘can do’ attitude, offers solutions to problems.

· Customer-facing skills, dealing confidently with a diverse range of clients and visitors.

· Ability to seek clarification, adapt approach to resolve (or avoid) conflict and manage complaints and/or challenging requests.

· Strong attention to detail.

· Ability to multi-task and prioritise using excellent time-management skills.

· Intermediate skills in IT and MS Office suite, database applications, calendar management etc. 

· Active listening skills and ability to understand employee needs in a sensitive manner.

Working Requirements

• Proof of right to work in the UK according to UK Legislation.
• Days of work: 35 hours per week, Sunday – Thursday, with some occasional evening and Saturday working as required (TOIL given).
• Work hours: 9:30 am – 5:30 pm with a one-hour unpaid lunch break. Flexible working on Sundays to accommodate various services.

Key church services and events

· Key church events: Annual Parochial Church Meeting, Church Weekend, and some evening events.

· Easter and Christmas services.

· Staff events: Staff retreat (typically 1 week in January)

· Attendance at Tuesday morning staff meeting

Package

· Annual salary of £28k – £32k depending on experience.

· 25 days of annual leave plus bank holidays

· Employer pension contribution

· Annual staff retreat at an offsite location.

· Important note:  Many roles require candidates to be DBS checked (Disclosure and Barring Service Certificate) up to the appropriate level as a condition of employment.

Applications close at 5pm on Wednesday 8th May, with Interviews being held on Wednesday 15th May